Best Western Premier Toronto Airport Carlingview Hotel

The room was spacious & clean ,well decorated however I had trouble adjusting the temp in the room. It seems the thermostat was unresponsive. Rm523

Excellent hotel very friendly staff and very well maintained

Called for shuttle, arrived OK. Check in at 11.30pm after 20h traveling, was ok. Room was cold, maybe 15/16C. Tried thermostat, not working. No main light, lamp by bed not working. Found it not plugged in but sockets were strange. Had to rely on small desk lamp. Called guest services. Says sometimes heating goes funny, can bring up heater. It's midnight and I'm not sleeping with strange heater on overnight. So offered blankets. ( bed had only sheet and thin cotton cover) Man who brought them up, looked at light socket, couldn't do it either. The room and bathroom had been renovated nicely but electrical not so good. Next morning, we came for breakfast and it was menu, not self serve. I counted 25 people in there at one time, with one waitress. She worked hard but waiting 20min for orange juice and to take order was long. A guy from kitchen helped her bring out orders and wondered if she was also helping in kitchen. It took 75 min to get the breakfast, with only 10 min to eat before shuttle for flight. I think when I pay over $200 for overnight stop, it should be better. Won't stay there again.

Price was good. Only stayed one night. Close to the airport. Free shuttle. Didn’t have breakfast.

Staffs were very friendly and helpful. Room were clean