Montecassino Hotel & Event Centre

Good

It was okay. When there is an event, there is no parking. We had to stay up later than we should have to move our vehicle from the legion lot to hotel property lot. As we were here for work, it did affect sleep and we were later to work than we wanted due to sleeping in as physical jobs are exhausting sometimes. That was frustrating. I also had to report a broken toilet seat and they offered to move us but we already unpacked before we noticed. They did repair it while we were out and they were in for cleaning which was a nice surprise. Would stay again if needed but the price could be better if this is the experience going forward. It was cheaper the first time I stayed but about $30 per night.

Hotel to absolutely avoid. The rooms are very dirty, poorly maintained, with an unpleasant smell and an overall condition that makes it feel like no serious cleaning is done between guests. The furniture is worn out, the walls are stained, and the bathroom was far from clean. On top of that, the hotel staff ripped out the charging plug from my vehicle while it was connected, causing damage to my charger and potentially to the car itself. They did not take proper responsibility, did not offer a real solution, and the customer service was completely unacceptable for this kind of incident. For a place that presents itself as a hotel and event venue, this is truly unacceptable. I do not recommend this hotel at all, especially if you have an electric vehicle or expect a minimum level of cleanliness and respect for your property.

Parking was easy Staff was good Breakfast was not good Room was not clean when we got there Quality of bedding is low The room had no fresh air. The windows don’t open and the air in the hotel is always stale

Parking was freely available on site and secure.