Name: Grand Hyatt Shanghai
Address: Jin Mao Tower, 88 Century Avenue, Lujiazui, Shanghai, Shanghai (and vicinity), China, Shanghai, China
Rating: 8.45

Guest reviews

8.4

Very good

Based on 1,225 verified reviews

Who stays here?

Business

52%

Couple

18%

Family

16%

Group

7%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

At Grand Hyatt Shanghai, guests highlight stunning skyline views from very high floors and a convenient Pudong location near metro links, but also note an aging property with intermittent maintenance and air-conditioning problems and long, sometimes chaotic, check-in lines.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Pavel

13 Jan 2026

·

Stayed 10 nights

Clean room, great people!

10

Steve

13 Jan 2026

·

Stayed 5 nights

Great location in one of the tallest towers in the Shanghai Finance district and only a short walk to the nearest station (and one stop on the train to The Bund). Very impressive interior and an excellent breakfast. The only negative would be the price of some of the drinks in the various bars including a pot of tea for 468RMB.

10

JONATAN

12 Jan 2026

·

Stayed 3 nights

Excelente

10

Michelle

12 Jan 2026

·

Stayed 2 nights

Overall ok

8

Adam

11 Jan 2026

·

Stayed 6 nights

An iconic building in an iconic city. Great location. Amazing views! Lovely helpful staff. Fast lifts! Decor a bit tired. Limited internet. Overpriced breakfast.

Jin Mao Tower, 88 Century Avenue, Lujiazui, Shanghai, Shanghai (and vicinity), China

Location

With a stay at Grand Hyatt Shanghai, you'll be centrally located in Shanghai, within a 5-minute drive of Shanghai Tower and People's Square. This luxury hotel is 2.9 mi (4.7 km) from The Bund and 2.5 mi (4 km) from Nanjing Road Shopping District.

Jin Mao Tower(0.1 Miles)

IFC Mall(0.2 Miles)

Lujiazui Central Greenland(0.3 Miles)

Shanghai Tower(0.4 Miles)

Shanghai World Financial Center(0.4 Miles)

Pudong Riverside Promenade and Park(0.7 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self parking is available on-site. Valet parking is also offered, but it may be limited.

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. The cost is approximately CNY 258 for adults and CNY 128 for children. Children aged 5 and younger eat free breakfast.

No pets and no service animals are allowed at this property.

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

A roundtrip airport shuttle is provided for a surcharge of CNY 750 per vehicle (one-way, maximum occupancy 3). To arrange pick-up, guests must contact the property 24 hours prior to arrival.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additional accessibility features may be available upon request.

The hotel is centrally located in Shanghai, within a 5-minute drive of Shanghai Tower and People's Square. It is 2.9 miles (4.7 km) from The Bund and 2.5 miles (4 km) from Nanjing Road Shopping District. Nearby attractions include Jin Mao Tower (0.2 km), IFC Mall (0.4 km), and the Oriental Pearl Tower (1.3 km).

Yes, the hotel features an indoor swimming pool. Guests are required to wear swim caps, and appropriate swimwear must be worn. The pool is closed seasonally from December 14 to December 19.

Children are welcome at the property. Children aged 5 and younger can stay for free.

The property offers rollaway beds for a fee of CNY 408 per night. Advance request or confirmation may be required for extra beds.

Grand Hyatt Shanghai

Amenities

Property description

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