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Pan Pacific Suzhou - Room
Pan Pacific Suzhou - Room
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Pan Pacific Suzhou - Restaurant

Pan Pacific Suzhou


Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

  • Tour Desk

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Property description

Take advantage of recreational opportunities offered, including an indoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/news...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Pan Pacific Suzhou, travellers praise the grand, traditional architecture, expansive garden setting, spacious rooms, and helpful staff, while recurring downsides include weaker air-conditioning, thin walls, occasional dated upkeep, and limited dining or room-service options.

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Facilities

Great

Cleanliness

Mixed

Service

Friendly

Location

Scenic

Was this helpful?

8

Benny

IAN-logo

3 weeks ago

·

Stayed 3 nights

Overall, our stay was satisfactory. We were pleased with the spacious, clean room. Our only observations were that the shower grout appeared discolored and the drain fixture looked dated.
Overall, our stay was satisfactory. We were pleased with the spacious, clean room. Our only observations were that the shower grout appeared discolored and the drain fixture looked dated.

10

Daryl

IAN-logo

3 weeks ago

·

Stayed 1 night

Great rooms, but air conditioning was a bit weak and bathroom amenities could be improved. Hotel has great general amenities though, like shops and costumes for free rental (1 hour) while you stroll the attached gardens (entrance included).
Great rooms, but air conditioning was a bit weak and bathroom amenities could be improved. Hotel has great general amenities though, like shops and costumes for free rental (1 hour) while you stroll the attached gardens (entrance included).

8

Winnie

IAN-logo

3 weeks ago

·

Stayed 3 nights

The location is good, the facility is beautiful. The staffs seem all new on job and most of them do not know about their jobs. The breakfast is ok, and the chinese restaurant is ok. The Rui noodle place is awful. The noodles and other dishes taste below average.
The location is good, the facility is beautiful. The staffs seem all new on job and most of them do not know about their jobs. The breakfast is ok, and the chinese restaurant is ok. The Rui noodle place is awful. The noodles and other dishes taste below average.

10

Angela

IAN-logo

4 weeks ago

·

Stayed 2 nights

The hotel is
The hotel is

10

Cindy

IAN-logo

Apr 19, 2026

·

Stayed 2 nights

Very good. Nice room and good breakfast
Very good. Nice room and good breakfast

No.259 Xinshi Road, Suzhou Old Town, Suzhou, China

Location

A stay at Pan Pacific Suzhou places you in the heart of Suzhou, a 5-minute drive from Shantang Street and 5 minutes from Suzhou Museum. This golf hotel is 3.5 mi (5.6 km) from Humble Administrator's Garden and 4.5 mi (7.3 km) from Hanshan Temple.

Panmen Scenic Area(0.1 miles)

Pan Gate(0.4 miles)

Suzhou City Moat(0.5 miles)

Classical Gardens of Suzhou(0.8 miles)

Master of the Nets Garden(1.5 miles)

Suzhou Park(1.5 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 18:00

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Limited parking is available on-site. Parking height restrictions apply.


Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately CNY 68 for adults and children.


No pets and no service animals are allowed at this property.


Check-in is from 3:00 PM to 6:00 PM, and check-out is until 12:00 PM. Late check-in may incur a fee of 50-percent of the room rate for check-in between 1:00 PM and 6:00 PM.


The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

The hotel is located in the heart of Suzhou, a 5-minute drive from Shantang Street and Suzhou Museum. It is 3.5 mi (5.6 km) from Humble Administrator's Garden and 4.5 mi (7.3 km) from Hanshan Temple.


Yes, the property features both an indoor and an outdoor heated pool. The seasonal outdoor pool is open from June to September, and pool access is available from 7:00 AM to 9:30 PM.


Up to 2 children aged 17 years old and younger stay free per registered adult when occupying the parent or guardian's room, using existing bedding.


The property offers rollaway beds for a fee of CNY 300.0 per day. Advance request or confirmation may be required.


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