What type of breakfast is offered and what are the serving hours?

A complimentary local cuisine breakfast is served daily from 7:00 AM to 10:30 AM.

What are the standard check-in and check-out times?

Check-in time is at 14:00 and check-out time is at 11:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

A roundtrip airport shuttle is provided for a surcharge of EUR 60 per vehicle (one way) and is available 24 hours. Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What is the location of the property in relation to key landmarks?

The property is centrally located in Rome, just a 5-minute walk from Basilica di Santa Maria Maggiore and 6 minutes by foot from Via Nazionale. It is 0.8 mi (1.2 km) from Via Veneto and 0.7 mi (1.2 km) from Roman Forum.

What are the policies for guests staying with children?

Children 2 years old or younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for a fee of EUR 15.0 per day. Advance request or confirmation may be required.

Hotel Genova - 4 Star Hotel in Rome

Average nightly price at Hotel Genova by month, last 12 months (USD)
Month	Average price
January	US$147
February	US$186
March	US$195
April	US$230
May	US$274
June	US$226
July	US$191
August	US$192
September	US$266
October	US$350
November	US$201
December	US$176

What guests think

At Hotel Genova, travellers praise the convenient location near Roma Termini and the friendly, helpful staff, while room experiences vary from modern, spacious suites to smaller spaces where street noise and thin walls can be noticeable.

Many note clean accommodations and a generally good breakfast with decent variety. Recurring downsides include unreliable in-room Wi‑Fi, air conditioning that can be weak or seasonally restricted, and shower temperature fluctuations. Overall, expect a practical, well-located stay with warm service and variable room comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

A few suites feature rooftop terraces with hot tubs; otherwise facilities and common areas (including bar options) appear limited or dated in some feedback. Not much else about amenities is consistently mentioned.

Related guest reviews

8

Vincenzo

4 Sept 2024

·

Stayed 1 night

Property was fine and located by the train station. Hence, suited my need. Not sure it was clear if I could access to hot tub noted in the advert. Seemed like there may be an extra cost. The a/c leaked in my room overnight. I noticed it when I woke up. Almost slipped. I made a note to the staff. They apologized and sent someone to check. I was checking out that morning hence no real issue but would have been nice if the front desk attendant could have been more sincere in his apology. Maybe offer a coffee. Something small but meaningful.

10

Neville

22 Jul 2025

·

Stayed 4 nights

Convenient. From the photo, apparently there was a hot tub on the roof. I was not made aware of that. Also, not clear if water in the room was free or not.

10

Andrea

6 Aug 2025

·

Stayed 4 nights

Sehr nah an den Sehenswürdigkeiten, 15 Minuten zu Fuß zum Colloseum. Die Suite mit Terasse und Whirpool war einfach traumhaft.

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8

Joseph

15 Oct 2023

·

Stayed 2 nights

Front desk mgr Anthony and reception staff wr fabulous. The bar mgr was a bit rude on 2 different occassions. Huge offerings for breakfast, but i didnt care for most of what i tried, but truly a lot to chose from. Over all excellent, just the bar personel issue.

8

Bridget

22 Aug 2024

·

Stayed 1 night

We stayed in the jacuzzi suite and loved the outdoor area. Unfortunately the outdoor area brought ants which were all in our room. Otherwise everything was great.

10

MIRO

26 Dec 2023

·

Stayed 4 nights

They didn’t upgrade our room . I had to upgrade and pay for . They gave to us very small room . This wasn’t first time here . We stayed at this hotel Genova since 2015 and we love because every very close . I expect they update my room for better than they have to us , but instead they offered to us upgrade to nice suite , and of course we had to pay for . But we love the place , the staff are amazing , specially Vinicius . They apologized for the room and sent to us a bottle wine . Was nice . Our room have outdoor terrace . Great to relax and have glass Prosecco . Thank you .

6

Renae

25 May 2024

·

Stayed 1 night

A lot of restaurants within walking distance as well as metro station. Hotel has no bar or seating area to hang out in. The room was clean but areas broken.

4

Latisha

27 Jul 2024

·

Stayed 1 night

Hotel needs renovating. The pool was disgusting.

10

Carolina

11 Sept 2025

·

Stayed 1 night

We stayed a night with their luxury suite room. It was amazing! They have us a free bottle that we got to enjoy while using the jacuzzi. Perfect way to end our trip in Rome.

2

Kristina

11 Jun 2024

·

For the price I paid, this is worse than 2 star hotels: - WiFi had no signal at all, and it’s imperative for me to have wifi for my work - Leaky shower that you can’t control the temperature of, one second it’s freezing cold the other it’s boiling hot. Very dangerous - Freezing AC: could not control it or turn it off, freezing in the rooms - No breakfast provided for those checking out before 7am - Rude stuff And overall terrible experience.

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Cleanliness

Many guests describe rooms and common areas as very clean. Several others reported lapses such as dust, hair, mold, or occasional pests.

Related guest reviews

4

Tina Haaland

20 Oct 2024

·

Stayed 3 nights

Sengen var steinhard uten overmadrass, skittent i dusjen og der med ikke ser ved første øyekast. Frokosten var heller ikke noe å skryte av, her møter du også på et personal som er morgengretten og har stått opp på feil fot. Super beliggenhet, men vi kommer nok ikke tilbake.

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4

Monica

10 Sept 2025

·

Stayed 3 nights

The room was very dirty, the floor was dirty with hair on the floor, it had not been cleaned, nor had the bathroom.

10

MIRO

9 Mar 2025

·

Stayed 1 night

Always beautiful and clean

4

John

29 Jul 2024

·

Stayed 1 night

Bed was hard as a rock. Air conditioner did not work and they had to bring us a fan. The shower temperature went from cold to boiling every few seconds making it dangerous to jump out of the way of the scalding hot water. Mold in the bathroom. Will not stay here again. Very hard to sleep in that hot room.

4

Donghoon

16 Jun 2025

·

Stayed 3 nights

침대에 다리를 무는 벌레가 있었습니다. 다음날 아침 새벽에 체크아웃하고 떠나느라 프론트에 말할 시간이 없었습니다. 그 다음날 다시 체크인할 때 이야기했더니, 그런일 있을 때 이야기하지 그랬냐는게 전부였습니다.

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10

JUAN

14 Nov 2025

·

Stayed 3 nights

First, the staff was the best we've encountered in all the hotels we've stayed at in Europe and the Middle East. We were treated like VIPs, with exceptional kindness. The welcome we received at the reception was so sweet and friendly. Communication was excellent and very informative. The entire staff was very interested in making us feel so comfortable and welcome. The hotel is very beautiful and super clean. We've visited Rome four times, and I assure you that on our next visit, we'll book with Hotel Genova through Expedia. To anyone looking for a hotel of the highest quality, look no further. I highly recommend the Hotel Genova, which deserves 5 out of 5 stars. Bravo!

10

Steven

7 Aug 2025

·

Stayed 2 nights

Although pricey hotel is really well kept. Very clean. Staff is friendly and always willing to help you by recommending dining options or calling a taxi for you!

10

Carol

4 Jan 2026

·

Stayed 1 night

The room was clean and quiet! The breakfast was great with a large variety of food to choose from. The staff was helpful and very polite.

8

Patricia

21 Dec 2024

·

The room was spacious but not very clean, the closet and some furniture had a lot of dust. The temperature control was broken. Breakfast was good and staff were friendly and helpful. The location is very convenient since it is just a couple of minutes walking from the train station. It was somewhat noisy at night.

10

Johanne

2 Jun 2025

·

Stayed 2 nights

Very clean and quiet. Near train station and other nice areas. Walkable every where

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Rooms

Rooms range from modern, spacious suites to smaller quarters and tight showers; some street-facing rooms can be noisy. Repeated reports cite weak or unadjustable A/C and inconsistent shower temperatures, plus patchy in-room Wi‑Fi.

Related guest reviews

8

Nina

27 Mar 2025

·

Stayed 3 nights

We stayed here for three nights in March. What we liked: Comfy large bed Friendly and helpful staff Convenient location to train station Good restaurants nearby Within walking range of main attractions The hotel is on a busy road and is noisy however with the shutters closed and with earplugs it limits a lot of the sound. We enjoyed the breakfast mostly continental options some scrambled egg, bacon and hot dog sausages although these were never very warm during our stay. Be aware of paying the tourist tax which is 8euros per person per night. Overall a nice hotel which we would recommend.

6

Mark

3 Dec 2025

·

Stayed 1 night

This hotel is a great choice if you need to be near Termini Train Station, but if you do stay here, don't let them stick you on the 5th floor. For one thing, the internet works really poorly and sometimes not at all. For another, the walls are paper thin: I could hear the family next door all night. For a supposedly 4 star hotel, that's not great. Service was okay. Best part was the room, which was up to the standards of a 4 star hotel.

8

Teresa

6 Oct 2025

·

Stayed 1 night

A/c was good , breakfast good/ shower was very tiny with a door that would get stuck!!

6

Marco

7 Sept 2024

·

Stayed 3 nights

Great location. The room was spacious as well as the bathroom. The AC did not work at its best. Also, overall the hotel needs some renovations.

8

Edwin

27 Oct 2025

·

Stayed 3 nights

The location of the hotel was great. About 5 mins from Roma Termini, a 15 minute walk from the colosseum & there’s several food options nearby. The staff at this hotel were extremely friendly, many spoke several languages & catered to guests of different nationalities. The room was a good size & the bathroom was wonderful. The only downside to the room was the air conditioning, it wasn’t the standard plug-in window unit that most hotels have but it was central air conditioning. The vent was fairly small so turning the air conditioning did not make much of a difference when it was warm outside.

4

John

29 Jul 2024

·

Stayed 1 night

Bed was hard as a rock. Air conditioner did not work and they had to bring us a fan. The shower temperature went from cold to boiling every few seconds making it dangerous to jump out of the way of the scalding hot water. Mold in the bathroom. Will not stay here again. Very hard to sleep in that hot room.

10

Tony

29 May 2025

·

Stayed 1 night

Wifi was horrible

8

Ruth

9 Apr 2025

·

Stayed 4 nights

The hotel staff and location was great. Breakfast was okay. The ac was off during the season and it was very hot and uncomfortable in the room . They brought us a fan after the first night and we sleep better with the window open. The WiFi was an unreliable.

8

Kevin

29 Jun 2025

·

Stayed 1 night

Great central location, staff were very helpful, suite was awesome, clean, tidy and modern, the only downside was the water flow from the shower, other than that would stay again.

6

lubica

8 Oct 2024

·

Stayed 1 night

Too noisy from the streets. Too noisy. Other than that, was good. But we didn't sleep at all because of noise.

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Service

Service is frequently praised as friendly, professional and helpful, with quick check-in, luggage storage and assistance arranging transport. A few guests felt requests or elite benefits were mishandled, or staff were unresponsive to issues.

Related guest reviews

10

marjorie

12 Aug 2025

·

Stayed 1 night

The staffs were amazing, professional and able to assist as needed.

10

Sharon

31 Oct 2025

·

Stayed 1 night

Great place to stay. Less than a 10 minute walk from Rome Termini. I arrived at 11 am and my luggage was tagged and put into a storage area. I felt my luggage was safely secured. Staff is very pleasant and helpful. The hotels’ location is central to many Rome highlights. Easy to walk from there. The junior studio suite with terrace was a spacious bright clean room with a rooftop terrace with a nice view. Room is very quiet..free breakfast was a nice touch too. Fantastic restaurants close by too, pharmacy nearby also. Great spot

8

Elsa

12 May 2025

·

Stayed 3 nights

Italy doesn’t exactly pays too much attention to customers. I chose this hotel because I needed to be close to Termini train station. VIP status wasn’t acknowledged. Room was ok and breakfast was good tough.

10

Thomas Patrick

9 Jan 2023

·

This property is close to bus and train lines and many restaurants and shops. Our rooms were clean and comfortable with great hot water. The breakfast had many items including eggs, meat, cheese, fruit, yogurt, a pancake machine, breads and many cakes. What made our trip the best was the hotel front desk staff. Edna, Claudio and Valerio were always cheerful and willing to help us find bus routes and restaurants. Edna was very knowledgeable and helpful on our first night checking in and every time we saw her she was smiling. On our last night we found that the Leonardo Express was not running the next morning due to it being a holiday. Claudio was very quick to arrange a taxi for us on short notice and for the same price as the train ticket would have been. His friendliness and decisive action turned a bad situation into a good one. I really can't thank him enough! I would recommend staying in this hotel.

8

Edwin

27 Oct 2025

·

Stayed 3 nights

The location of the hotel was great. About 5 mins from Roma Termini, a 15 minute walk from the colosseum & there’s several food options nearby. The staff at this hotel were extremely friendly, many spoke several languages & catered to guests of different nationalities. The room was a good size & the bathroom was wonderful. The only downside to the room was the air conditioning, it wasn’t the standard plug-in window unit that most hotels have but it was central air conditioning. The vent was fairly small so turning the air conditioning did not make much of a difference when it was warm outside.

10

Catherine

27 Dec 2023

·

Stayed 2 nights

I really like this hotel. The staff are friendly. There’s a lift, which is rare in Rome. Near station and short walk to all locations. Breakfast is fantastic.

8

ALFRED

18 Nov 2024

·

Stayed 1 night

Had the hotel arrange for airport pickup. Worked very well. Requested early arrival time to get our room. It was not available-too many people staying and checking out later. Stored our luggage and we went out for a walk and lunch. Everything worked out well. Good location. Close to the train station and many restaurants and souvenir shops.

10

JUAN

14 Nov 2025

·

Stayed 3 nights

First, the staff was the best we've encountered in all the hotels we've stayed at in Europe and the Middle East. We were treated like VIPs, with exceptional kindness. The welcome we received at the reception was so sweet and friendly. Communication was excellent and very informative. The entire staff was very interested in making us feel so comfortable and welcome. The hotel is very beautiful and super clean. We've visited Rome four times, and I assure you that on our next visit, we'll book with Hotel Genova through Expedia. To anyone looking for a hotel of the highest quality, look no further. I highly recommend the Hotel Genova, which deserves 5 out of 5 stars. Bravo!

4

Jesse

20 Oct 2024

·

Stayed 1 night

Staff extremely rude and unwilling to provide excellent customer service. Our Junior Suite had no air conditioning. First they tried to convince me it was working. I had to be rude back and tell them it is not. Their solution was not to change rooms but to bring us a fan with 5 ice cubes in the fan. No discount was provided or even an apology. Extremely disappointing. The entire staff needs a major training in customer service and with a realization tourism is paying for their employment. The worst experience we had on our entire 12 day European Vacation. To be treated like you are stupid is completely disrespectful.

8

Carol

17 Apr 2025

·

Stayed 2 nights

Any concerns we had were quickly addressed and the Manager was extremely helpful and accommodating

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Location

Excellent for transport, a short walk from Roma Termini and within walking distance of major sights and restaurants. A few noted the immediate area feels busy or less pleasant at night.

Related guest reviews

8

Aloysius

4 Apr 2023

·

Stayed 3 nights

Vakkundige medewerkers, mooi gebouw, goede kamers, badkamer ruim maar gevaarlijk glad omdat je in de badkuip moet douchen. De omgeving is niet geweldig. Op 200 meter afstand veel zwervers. Niet prettig in het donker.

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8

Zoltan

4 Jun 2025

·

Stayed 1 night

good location near train station

10

Benedito A

14 Jan 2026

·

Stayed 11 nights

Quanto muito confortável, banheiro muito bom. Equipe atenciosa, café da manhã muito bom. Localização muito conveniente, próxima de Roma Termini e de muitos restaurantes.

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10

nelson

20 Nov 2022

·

Stayed 4 nights

El hotel está muy bien ubicado, a tan solo tres cuadras de la estación de trenes y metro Roma Termini, que es la parada del tren directo desde el aeropuerto, por que está genial, dese hotel te puedes ir caminando al coliseo y otras atracciones. El hotel es un edificio de niveles con varios elevadores, el desayuno para algunos está incluido y es muy bueno estilo Bufete por lo que te puedes alimentar muy bien.

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8

Gabriel

25 Sept 2025

·

Stayed 2 nights

Very close to Termini Station. Only a five minute walk. Very close to Basilica di Santa Mario Maggiore.

10

Samuel

22 Jun 2024

·

Stayed 2 nights

High grade hotel very close to Roma Termini --- well maintained, clean and excellent front desk team. Super location and had a nice "safe" feel to the property. Recommended

6

Jaime

25 Aug 2024

·

Stayed 1 night

We chose this hotel because it was advertised as being "right beside/in the train station" and it is not. It is a few blocks away from the train station and you have to walk through a sketchy area to get to it. The hotel itself is fine, a very average hotel that is fairly clean with nice sized rooms and bathrooms. It has a breakfast included but I didn\'t have it because they don\'t have vegan options. Would maybe stay here again for the decent price and proximity to the train station, but wouldn\'t stay here for a longer period in Rome.

10

Bruce

12 Jun 2025

·

Stayed 1 night

Great location

8

Belinda

5 Oct 2025

·

Stayed 1 night

Very good location. Close to restaurants and walking distance to a lot of the touristy areas.

10

RODRIGO

13 Feb 2026

·

Stayed 3 nights

Hotel bem localizado próximo à estação de trem. Literalmente alguns passos. Equipe hotel atenciosa. Chegamos por volta de 10am e nos permitiram fazer o checkin e ir para o quarto. Possível fazer praticamente tudo a pé e se precisar de metro, também a alguns passos do hotel. Café da manhã bom, sem variedade entre os dias, mas que atendeu perfeitamente as nossas necessidades. Sucos, café, leite, frios, bolos, pães diversos, iogurte, frutas e na parte quente: salsicha, bacon e ovos mexidos. Quarto pequeno, assim como o banheiro e o chuveiro, mas que seguem os padrões de Roma. Bom para duas pessoas. Para mais ficará apertado. Bom travesseiro, roupa de cama e toalhas de banho. Enfim, uma excelente estadia em Roma e com certeza na próxima voltarei.

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Dining

Breakfast is generally good with a solid selection and often included. Some found it basic or disappointing, and a few noted limited options for very early departures.

Related guest reviews

8

Meena

7 May 2023

·

Stayed 2 nights

Great hotel but breakfast was terrible especially when you pay lot of money for it so I highly suggest not to get the breakfast unless it’s included and they charge extra for eggs which was very disappointing.

10

Brent

4 Dec 2024

·

Stayed 3 nights

Excellent stay and a much above average breakfast.

8

Sally

21 Aug 2025

·

Stayed 3 nights

Great hotel close to the train station. Very convenient for bus stops & walking round Rome. The breakfast had a good selection & the rooms were very comfortable.

8

Brownie

15 Sept 2024

·

Stayed 2 nights

Nice Hotel breakfast buffet was good

10

victoria

20 Oct 2023

·

Stayed 1 night

Exceptional staff and service ! Breakfast was delicious, several choices of breakfast items.

2

Renato

22 Oct 2025

·

Stayed 2 nights

Colchão da cama ruim. Duro Travesseiro duro. Ar condicionado do quarto não gela Frigobar do quarto não gela e só tinha água. Tv só se você pagar os canais pra assistir Café da manhã foi o pior que ja vi. Pessimo

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10

Nancy

28 May 2024

·

Stayed 1 night

Convenient to the train station. Friendly and helpful staff, clean rooms and great buffet breakfast

10

Carol

4 Jan 2026

·

Stayed 1 night

The room was clean and quiet! The breakfast was great with a large variety of food to choose from. The staff was helpful and very polite.

2

Kristina

11 Jun 2024

·

For the price I paid, this is worse than 2 star hotels: - WiFi had no signal at all, and it’s imperative for me to have wifi for my work - Leaky shower that you can’t control the temperature of, one second it’s freezing cold the other it’s boiling hot. Very dangerous - Freezing AC: could not control it or turn it off, freezing in the rooms - No breakfast provided for those checking out before 7am - Rude stuff And overall terrible experience.

10

RODRIGO

13 Feb 2026

·

Stayed 3 nights

Hotel bem localizado próximo à estação de trem. Literalmente alguns passos. Equipe hotel atenciosa. Chegamos por volta de 10am e nos permitiram fazer o checkin e ir para o quarto. Possível fazer praticamente tudo a pé e se precisar de metro, também a alguns passos do hotel. Café da manhã bom, sem variedade entre os dias, mas que atendeu perfeitamente as nossas necessidades. Sucos, café, leite, frios, bolos, pães diversos, iogurte, frutas e na parte quente: salsicha, bacon e ovos mexidos. Quarto pequeno, assim como o banheiro e o chuveiro, mas que seguem os padrões de Roma. Bom para duas pessoas. Para mais ficará apertado. Bom travesseiro, roupa de cama e toalhas de banho. Enfim, uma excelente estadia em Roma e com certeza na próxima voltarei.

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Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11 $216	12 $161	13 $165	14 $265
15 $188	16 $167	17 $236	18 $156	19 $154	20 $230	21 $156
22 $154	23 $159	24 $154	25 $155	26 $222	27 $154	28 $155
29 $150	30 $123

Su	Mo	Tu	We	Th	Fr	Sa
		1 $130	2 $130	3 $130	4 $130	5 $184
6 $183	7 $186	8 $123	9 $123	10 $123	11 $123	12 $139
13 $127	14 $123	15 $123	16 $123	17 $123	18 $130	19 $136
20 $136	21 $136	22 $137	23 $136	24 $136	25 $160	26 $194
27 $181	28 $203	29 $203	30 $216	31 $316

Hotel Genova

Prices for Hotel Genova

Monthly average prices

About this property

Location

Room options

Family Room

Deluxe Double Or Twin Room

Classic Double Or Twin Room

Junior Suite

Deluxe Double Room Single Use

Junior Studio Suite, Terrace

Suite

Luxury Suite

Triple Room

Double Room Single Use

Guest reviews of Hotel Genova

Who stays here?

What guests think

Property policies

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Good to know

Optional extras

FAQs about Hotel Genova

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