Best Western Premier Hotel Royal Santina
US$261
/ night
Avg. for November
Prices for Best Western Premier Hotel Royal Santina
Select dates to see prices and availability
US$261
/ night
Avg. for November
Monthly average prices
Nightly prices at Best Western Premier Hotel Royal Santina average US$156 in the cheapest month (January) and US$345 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$156 |
| February | US$177 |
| March | US$223 |
| April | US$269 |
| May | US$320 |
| June | US$270 |
| July | US$209 |
| August | US$164 |
| September | US$311 |
| October | US$345 |
| November | US$261 |
| December | US$194 |
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Nov · US$261
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Most expensive: October (~US$345)
Cheapest: January (~US$156)
About this property
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area and a ...
Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area and a banquet hall.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 118 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Location
Located in Rome (Rome City Centre), Best Western Premier Hotel Royal Santina is within a 15-minute walk of Via Nazionale and Via Veneto. This hotel is 1.4 mi (2.2 km) from Villa Borghese and 1.5 mi (2.4 km) from Piazza di Spagna.
What's nearby
Via Marsala(0.1 Miles)
Piazza della Repubblica(0.3 Miles)
Via Nazionale(0.4 Miles)
Teatro dell'Opera di Roma(0.4 Miles)
Quirinale(0.4 Miles)
Via XX Settembre(0.5 Miles)
Piazza Santa Maria Maggiore(0.6 Miles)
Basilica di Santa Maria Maggiore(0.6 Miles)
Via Nomentana(0.6 Miles)
University of Roma-La Sapienza(0.6 Miles)
Chiesa di San Carlo alle Quattro Fontane(0.7 Miles)
Via Veneto(0.8 Miles)
Piazza Vittorio Emanuele II(0.8 Miles)
Umberto I Policlinic of Rome(0.8 Miles)
Palazzo Barberini(0.8 Miles)
Ciampino Airport (CIA)(16.4 Miles)
Fiumicino - Leonardo da Vinci Intl. Airport (FCO)(19.1 Miles)
Parking
Airport shuttle
Restaurant
Business centre
Room service
Dry cleaning
Location
Via Marsala 22, Rome, Italy
Via Marsala (0.1 Miles)
Piazza della Repubblica (0.3 Miles)
Via Nazionale (0.4 Miles)
Teatro dell'Opera di Roma (0.4 Miles)
Quirinale (0.4 Miles)
Via XX Settembre (0.5 Miles)
Room options
14
Comfort Room, 1 King Bed (Twin Bed on Request)
Room details
1 Extra-Large Double Bed
Sleeps 2
237 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Deluxe Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 3
258 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
13
Comfort Room, Multiple Beds
Room details
1 Extra-Large Double Bed
and 1 Single Bed
Sleeps 3
249 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
13
Comfort Room, 2 Twin Beds
Room details
2 Single Beds
Sleeps 2
237 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Standard Room, 1 Double Bed (Small Room; Bed is French Bed)
Room details
1 Double Bed
Sleeps 2
172 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
12
Junior Suite, 1 King Bed, Terrace, City View
Room details
1 Extra-Large Double Bed
Sleeps 3
377 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Best Western Premier Hotel Royal Santina
8.6
Fabulous
Based on 2,497 verified reviews
Who stays here?
Business
12%
Couple
46%
Family
24%
Group
10%
Solo
6%
What guests think
AI-generated summary based on recent guest reviews
At Best Western Premier Hotel Royal Santina, travellers consistently praise the unbeatable location beside Roma Termini and the friendly, helpful staff, while noting modern, generally comfortable rooms with some quirks around bathroom design and occasional temperature control or noise issues.
Read moreWas this helpful?
What guests think
At Best Western Premier Hotel Royal Santina, travellers consistently praise the unbeatable location beside Roma Termini and the friendly, helpful staff, while noting modern, generally comfortable rooms with some quirks around bathroom design and occasional temperature control or noise issues.
Cleanliness is widely highlighted, though a few guests reported maintenance problems and rare pests. Breakfast and the on-site bar and restaurant earn frequent compliments, adding convenience for travelers. Several reviews also mentioned an optional tip or service charge at checkout that felt uncomfortable. Expect a clean, modern base well suited to short stays and efficient city exploring.
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AI-generated summary based on recent guest reviews
Facilities
Guests value the convenient on-site bar and restaurant, and luggage storage is helpful for early arrivals or mobility needs. Beyond this, few facilities are consistently mentioned.
Related guest reviews
10
Peter
26 Sept 2023
·
Stayed 1 night
Great hotel so close to the train station. Everything has been redone so a very modern feel to the rooms and inside property. Short walk to the train station. Good selection of restaurants in the area. Nice little bar in main lobby that has a happy hour with nice munchies. Staff was very friendly and helpful.
Great hotel so close to the train station. Everything has been redone so a very modern feel to the rooms and inside property. Short walk to the train station. Good selection of restaurants in the area. Nice little bar in main lobby that has a happy hour with nice munchies. Staff was very friendly and helpful.
10
Toni
16 Sept 2025
·
Stayed 4 nights
Very convenient and close to station. Restaurant and bar staff were amazing. Lovely meal.
Very convenient and close to station. Restaurant and bar staff were amazing. Lovely meal.
10
JOLE
29 Jun 2024
·
Stayed 1 night
Great location. Our rooms and the hotel - very clean and quiet. Staff made us feel comfortable and welcomed. Went straight from the airport to touring the Vatican all day, all we wanted was a meal and bed. Our first meal in Italy was Santina’s lasagna and it was delicious. Our waitress made a special salad for us that wasn’t on the menu and the strawberry cheesecake was the best I have ever had. We all left the table wishing we could spend more time. So good. I don’t hesitate to highly recommend the hotel, their dining room and staff to any family visiting Rome. You will not be disappointed.
Great location. Our rooms and the hotel - very clean and quiet. Staff made us feel comfortable and welcomed. Went straight from the airport to touring the Vatican all day, all we wanted was a meal and bed. Our first meal in Italy was Santina’s lasagna and it was delicious. Our waitress made a special salad for us that wasn’t on the menu and the strawberry cheesecake was the best I have ever had. We all left the table wishing we could spend more time. So good. I don’t hesitate to highly recommend the hotel, their dining room and staff to any family visiting Rome. You will not be disappointed.
10
maria
25 Aug 2025
·
Stayed 4 nights
Cleaner Best Western I have seen. Hospitality is a 10+ excellent Adina at the bar restaurant and Paola at the front desk were supper attentive, and made our stay more pleasant to our needs and ver informative.
Cleaner Best Western I have seen. Hospitality is a 10+ excellent Adina at the bar restaurant and Paola at the front desk were supper attentive, and made our stay more pleasant to our needs and ver informative.
8
MARY
30 Apr 2025
·
Stayed 1 night
This hotel is a great one-night option, especially when arriving in Rome by train and departing the following day from the airport. (Or vice versa.) The hotel is located only steps from Rome Termini. The rooms are small but well-appointed and clean. The bar/restaurant is convenient, and while the food is just so-so, it is a good option for tired travelers. It is reasonably priced, safe, and convenient!
This hotel is a great one-night option, especially when arriving in Rome by train and departing the following day from the airport. (Or vice versa.) The hotel is located only steps from Rome Termini. The rooms are small but well-appointed and clean. The bar/restaurant is convenient, and while the food is just so-so, it is a good option for tired travelers. It is reasonably priced, safe, and convenient!
10
Michael
17 Dec 2024
·
Stayed 4 nights
The property is right next to the Roma Termini (train) which was very convenient. Hotel staff were pleasant and very helpful. We appreciated the tips on transportation and where to go. The breakfast buffet was good and reasonably priced. We also had dinner the first night in the restaurant and it was excellent! Rooms and property were clean and safe - the surrounding area (and all of Rome) had a lot of construction in preparation for the 2025 Jubilee, which did make for some inconvenience. That said, this hotel made a great base for exploring Rome!
The property is right next to the Roma Termini (train) which was very convenient. Hotel staff were pleasant and very helpful. We appreciated the tips on transportation and where to go. The breakfast buffet was good and reasonably priced. We also had dinner the first night in the restaurant and it was excellent! Rooms and property were clean and safe - the surrounding area (and all of Rome) had a lot of construction in preparation for the 2025 Jubilee, which did make for some inconvenience. That said, this hotel made a great base for exploring Rome!
10
Joe
6 Oct 2025
·
Stayed 3 nights
Very pleased with this hotel. My wife’s mobility scooter broke down and this hotel allowed us to store it in their baggage room until we completed our vacation. Very helpful.
Very pleased with this hotel. My wife’s mobility scooter broke down and this hotel allowed us to store it in their baggage room until we completed our vacation. Very helpful.
10
ALEJANDRO
18 Sept 2025
·
Stayed 6 nights
A very nice hotel with an unbeatable location. It is a 5-minute walk away from Termini’s east entrance with smooth surfaces all the way, which is extremely convenient for your luggage’s wheels (if you’ve been to other italian hotels, you know cobblestone streets can be awfully rough). Rooms and bathrooms are spacious, AC works well, elevators are fine and staff is friendly. Breakfast is available from 6:30-10:30 and loaded with options. They also do late check-in, especially if you call in advance! I arrived at 2 am because of a missed connecting flight and they had everything prepared for a hiccupless check-in. An excellent experience all around. 10/10 would recommend and book again!
A very nice hotel with an unbeatable location. It is a 5-minute walk away from Termini’s east entrance with smooth surfaces all the way, which is extremely convenient for your luggage’s wheels (if you’ve been to other italian hotels, you know cobblestone streets can be awfully rough). Rooms and bathrooms are spacious, AC works well, elevators are fine and staff is friendly. Breakfast is available from 6:30-10:30 and loaded with options. They also do late check-in, especially if you call in advance! I arrived at 2 am because of a missed connecting flight and they had everything prepared for a hiccupless check-in. An excellent experience all around. 10/10 would recommend and book again!
10
Rob
24 Sept 2024
·
Stayed 2 nights
Best Western Premier Hotel Royal Santina had a perfect location for the end of our trip. Close to the train station, even closer to the SIT Bus to terminal shuttle. Check in was a breeze, we had the pleasure of dealing with Adam F. He was extremely polite and cordial during the duration of our stay. Property had all the amenities one could ask for. Nice clean room, restaurant/bar in the lobby, and outdoor sitting area. If ever returning to Rome, would definitely stay at the Best Western Premier Hotel Royal Santina again!
Best Western Premier Hotel Royal Santina had a perfect location for the end of our trip. Close to the train station, even closer to the SIT Bus to terminal shuttle. Check in was a breeze, we had the pleasure of dealing with Adam F. He was extremely polite and cordial during the duration of our stay. Property had all the amenities one could ask for. Nice clean room, restaurant/bar in the lobby, and outdoor sitting area. If ever returning to Rome, would definitely stay at the Best Western Premier Hotel Royal Santina again!
10
Donal
29 Aug 2025
·
Stayed 1 night
Very good choice for a short overnight stay if travelling on by train or seekjng to get to Fiumicino airport. Clean hotel, nice rooms, good facilities and very pleasant staff!
Very good choice for a short overnight stay if travelling on by train or seekjng to get to Fiumicino airport. Clean hotel, nice rooms, good facilities and very pleasant staff!
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is praised across many reviews, with rooms and common areas described as very clean. A few noted maintenance issues (e.g., slow drains) and an isolated pest report.
Related guest reviews
10
vikash
15 Aug 2025
·
Stayed 2 nights
Very clean plus near the train station.
Very clean plus near the train station.
2
Tien-Shih
6 Jun 2025
·
Stayed 5 nights
We stayed at the hotel for about five days. On our checkout date, we discovered a bed bug in our room and immediately reported it to the front desk staff. When their staff came to investigate, we felt that they initially tried to deny it was a bed bug, suggesting instead that it could be a “bad bug” that flew in during housekeeping. However, after further and more serious discussion, they ultimately admitted that it was indeed a bed bug. We also took a picture of the bug. Unfortunately, they did not offer any meaningful solution to address our concern about possibly bringing these highly contagious insects home with us. Since we had an international flight to catch, we left the hotel and were promised that their management team would conduct a formal investigation and get back to us the next day. After we arrived home, however, we did not receive any follow-up email from the hotel until we reached out ourselves. Even then, they merely tried to downplay the issue, saying that insects might enter hotels through guests’ luggage and that it is an unavoidable risk for travelers. For a hotel that charges nearly $400 per night, it is extremely disappointing to receive such a response. I am certain that I will not stay at a BW hotel again.
We stayed at the hotel for about five days. On our checkout date, we discovered a bed bug in our room and immediately reported it to the front desk staff. When their staff came to investigate, we felt that they initially tried to deny it was a bed bug, suggesting instead that it could be a “bad bug” that flew in during housekeeping. However, after further and more serious discussion, they ultimately admitted that it was indeed a bed bug. We also took a picture of the bug. Unfortunately, they did not offer any meaningful solution to address our concern about possibly bringing these highly contagious insects home with us. Since we had an international flight to catch, we left the hotel and were promised that their management team would conduct a formal investigation and get back to us the next day. After we arrived home, however, we did not receive any follow-up email from the hotel until we reached out ourselves. Even then, they merely tried to downplay the issue, saying that insects might enter hotels through guests’ luggage and that it is an unavoidable risk for travelers. For a hotel that charges nearly $400 per night, it is extremely disappointing to receive such a response. I am certain that I will not stay at a BW hotel again.
10
Francesco
11 Sept 2025
·
Stayed 1 night
Very clean
Very clean
10
Young
23 Dec 2025
·
Stayed 1 night
Clean
Clean
10
WOOK
30 Jan 2024
·
로마 테르미니역 도보 3분거리 로마에서 가장 깨끗함 시설 우수함 다만 비싼 가격이 조금 부담됨
로마 테르미니역 도보 3분거리 로마에서 가장 깨끗함 시설 우수함 다만 비싼 가격이 조금 부담됨
10
Thom
18 Nov 2025
·
Stayed 1 night
The room was very clean and quiet. The staff was very helpful with cabs and at the bar. Its location was perfect. Right across the street from Termini Station and nearby restaurants.
The room was very clean and quiet. The staff was very helpful with cabs and at the bar. Its location was perfect. Right across the street from Termini Station and nearby restaurants.
10
theresa
29 Oct 2025
·
Stayed 1 night
Clean room
Clean room
8
M
4 Sept 2025
·
Stayed 5 nights
Good hotel near transport. Helpful and friendly staff. Good room size and comfortable bed with choice of pillows. The only thing I will comment on is they added a gratitude charge which they said was not compulsory when checking out which made us feel uncomfortable. We had never had this from a hotel before. Otherwise great stay.
Good hotel near transport. Helpful and friendly staff. Good room size and comfortable bed with choice of pillows. The only thing I will comment on is they added a gratitude charge which they said was not compulsory when checking out which made us feel uncomfortable. We had never had this from a hotel before. Otherwise great stay.
8
Masahiro
16 Jan 2026
·
Stayed 2 nights
清潔だった
清潔だった
6
Jorge
4 Aug 2025
·
Stayed 1 night
Prático por conta da localização , porém a limpeza e cheiro não agrada.
Prático por conta da localização , porém a limpeza e cheiro não agrada.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern and generally comfortable, with some quiet options and decent space in certain categories. Recurring complaints cite impractical bathroom layouts (splashing sinks, partial shower screens) and seasonal or weak air conditioning; occasional street or construction noise appears.
Related guest reviews
10
Denise
13 Oct 2025
·
Stayed 5 nights
Staff was very friendly and helpful. Adam at the front desk was awesome. On site restaurant had good food and service. Included breakfast buffet was also good and included American breakfast options. Hotel is across from the train station, so bus and taxi access was also very convenient. Rooms were comfortable. Bed and pillows were great. Bathrooms were the only minor issue we saw. No fan in the bathroom and the way the shower is built with only a half wall we felt like we were getting water everywhere despite our attempts not to.
Staff was very friendly and helpful. Adam at the front desk was awesome. On site restaurant had good food and service. Included breakfast buffet was also good and included American breakfast options. Hotel is across from the train station, so bus and taxi access was also very convenient. Rooms were comfortable. Bed and pillows were great. Bathrooms were the only minor issue we saw. No fan in the bathroom and the way the shower is built with only a half wall we felt like we were getting water everywhere despite our attempts not to.
10
Daniel
23 Sept 2024
·
Stayed 1 night
Very good value and close to the train station. Somewhat noisy street at night. Typical Rome noise at night.
Very good value and close to the train station. Somewhat noisy street at night. Typical Rome noise at night.
6
Kyla
16 Oct 2024
·
Stayed 2 nights
Rooms and Bathrooms definitely in need of a renovation! Great location though!
Rooms and Bathrooms definitely in need of a renovation! Great location though!
8
BERNARDINO P
13 Jun 2025
·
Stayed 1 night
Overall the stay experience was good, but there are two problems that need to be fixed: 1) Air Conditioner was not in good condition. 2) The washing basin and the faucet design were not fit us, because when we were washing, the water splashed down.
Overall the stay experience was good, but there are two problems that need to be fixed: 1) Air Conditioner was not in good condition. 2) The washing basin and the faucet design were not fit us, because when we were washing, the water splashed down.
4
MARLON
15 Feb 2025
·
Stayed 4 nights
Room is so hot. Set point of 19C but had realtime temp of 78F. Fan was not blowing at that point. Called helpdesk since my wife started having asthma, but no one was able to do anything. Also, “tip” of 20 Euros was “recommended” on the bill upon check-in, and need to be cancelled or reduced upon check out per customer. If you’re in a hurry and not paying attention, you would be charged more on top of your other charges. I think recommended tipping Amt should not be included at all on the initial bill
Room is so hot. Set point of 19C but had realtime temp of 78F. Fan was not blowing at that point. Called helpdesk since my wife started having asthma, but no one was able to do anything. Also, “tip” of 20 Euros was “recommended” on the bill upon check-in, and need to be cancelled or reduced upon check out per customer. If you’re in a hurry and not paying attention, you would be charged more on top of your other charges. I think recommended tipping Amt should not be included at all on the initial bill
8
Louis
29 Sept 2025
·
Stayed 3 nights
Good for a short stay. Room gets warm from the sun but the air conditioning helps. Short walkable distance to Roma Termini. One of the very few places to have a king size bed. The chair and sink are terrible. The chair is trying to be too artistic but takes up too much room. The sink is not practical, the tap is at the corner of the sink causing the water to splash everywhere meaning you can’t place things around the sink area as everything there would get wet. The room is customizable with various hues such as red, green and blue. It’s an unnecessary artistic gimmick which may be a few seconds of intrigue that’s unnecessary. With all that said, other than the weird chair that takes up too much room, the weird sink, it actually isn’t too bad. Breakfast is reasonably priced, and just downstairs making it incredibly convenient. Would recommend overall.
Good for a short stay. Room gets warm from the sun but the air conditioning helps. Short walkable distance to Roma Termini. One of the very few places to have a king size bed. The chair and sink are terrible. The chair is trying to be too artistic but takes up too much room. The sink is not practical, the tap is at the corner of the sink causing the water to splash everywhere meaning you can’t place things around the sink area as everything there would get wet. The room is customizable with various hues such as red, green and blue. It’s an unnecessary artistic gimmick which may be a few seconds of intrigue that’s unnecessary. With all that said, other than the weird chair that takes up too much room, the weird sink, it actually isn’t too bad. Breakfast is reasonably priced, and just downstairs making it incredibly convenient. Would recommend overall.
6
Seiji
7 Jun 2025
·
Stayed 2 nights
A room I booked was supposed to be a city view, but it turned out to be no city view, just other rooms' windows. The room was clean and spacious, but hard to use. It was not worth the money.
A room I booked was supposed to be a city view, but it turned out to be no city view, just other rooms' windows. The room was clean and spacious, but hard to use. It was not worth the money.
8
ryohei
4 Aug 2024
·
Stayed 3 nights
Perfect location just a few minutes away from Termini station. Room was nice and clean but only drain was slow or blocked.
Perfect location just a few minutes away from Termini station. Room was nice and clean but only drain was slow or blocked.
8
Raina
8 Dec 2023
·
Stayed 2 nights
The room/bathroom was really spacious and clean. Staff was friendly and promptly responded to any issues we had. Location was good, close to the train station with taxis also readily available. My only complaint was that we had no way to turn the air conditioning on leaving the room temperature uncomfortably warm.
The room/bathroom was really spacious and clean. Staff was friendly and promptly responded to any issues we had. Location was good, close to the train station with taxis also readily available. My only complaint was that we had no way to turn the air conditioning on leaving the room temperature uncomfortably warm.
4
Amit
6 Oct 2024
·
Stayed 1 night
Not up to 4 star mark. Noisy air conditioning; non-working bathroom sink. Is definitely close to train station.
Not up to 4 star mark. Noisy air conditioning; non-working bathroom sink. Is definitely close to train station.
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AI-generated summary based on recent guest reviews
Service
Service is widely described as friendly, professional and helpful, with staff assisting with documents, transport and special requests. However, several guests reported an optional tip/service charge added at checkout, which felt uncomfortable or unexpected.
Related guest reviews
6
Annaliza
14 Jan 2023
·
Stayed 19,370 nights
Rude, unwelcoming staff.
Rude, unwelcoming staff.
10
Diane
17 Oct 2025
·
Stayed 5 nights
Staff was very helpful printing documents that I needed after being pickpocketed the day I arrived in Rome.
Staff was very helpful printing documents that I needed after being pickpocketed the day I arrived in Rome.
2
Seungwon
25 Nov 2025
·
Stayed 2 nights
When checking out of the hotel, I had to pay the city tax, but the staff included a €15 tip without asking. The employee said they would refund it if I wanted, but since I was on my honeymoon and didn’t want to cause any conflict, I said I would just pay it. However, I felt very uncomfortable. I will likely remember this hotel as a place where tips were enforced rather than voluntarily given.
When checking out of the hotel, I had to pay the city tax, but the staff included a €15 tip without asking. The employee said they would refund it if I wanted, but since I was on my honeymoon and didn’t want to cause any conflict, I said I would just pay it. However, I felt very uncomfortable. I will likely remember this hotel as a place where tips were enforced rather than voluntarily given.
10
margaret
6 May 2025
·
Stayed 2 nights
We loved the location and the wonderful hospitality from the hotel staff. Everyone was very attentive and made our first trip to Rome less stressful. I would highly recipe d this hotel and if we return to Rome this would be a go to hotel
We loved the location and the wonderful hospitality from the hotel staff. Everyone was very attentive and made our first trip to Rome less stressful. I would highly recipe d this hotel and if we return to Rome this would be a go to hotel
4
MARLON
15 Feb 2025
·
Stayed 4 nights
Room is so hot. Set point of 19C but had realtime temp of 78F. Fan was not blowing at that point. Called helpdesk since my wife started having asthma, but no one was able to do anything. Also, “tip” of 20 Euros was “recommended” on the bill upon check-in, and need to be cancelled or reduced upon check out per customer. If you’re in a hurry and not paying attention, you would be charged more on top of your other charges. I think recommended tipping Amt should not be included at all on the initial bill
Room is so hot. Set point of 19C but had realtime temp of 78F. Fan was not blowing at that point. Called helpdesk since my wife started having asthma, but no one was able to do anything. Also, “tip” of 20 Euros was “recommended” on the bill upon check-in, and need to be cancelled or reduced upon check out per customer. If you’re in a hurry and not paying attention, you would be charged more on top of your other charges. I think recommended tipping Amt should not be included at all on the initial bill
8
Lea
19 Feb 2025
·
Stayed 5 nights
Gut gelegenes Hotel mit sehr freundlichem Personal. Frühstück für italienische Verhältnisse sehr ansprechend. Zimmer zur Straße hin gut isoliert, allerdings ungenügend in Richtung der Flure. Grund ist eine fehlende Dämmung der Zimmertür. Sauberkeit insgesamt vollkommen okay. Personal überaus freundlich. Lediglich beim Check-Out wurde ein „optionales Trinkgeld“ in Höhe von 5% netto aufgeführt. Zwar wurde darauf hingewiesen, dass dieses reduziert, erhöht oder auch gänzlich entfernt werden kann, allerdings ist die pro forma Aufstellung aus hiesiger Sicht inakzeptabel und erinnert an so manche italienische Touristenfallen. Dies fanden wir schade und hat dem Check out einen faden Beigeschmack gegeben.
Gut gelegenes Hotel mit sehr freundlichem Personal. Frühstück für italienische Verhältnisse sehr ansprechend. Zimmer zur Straße hin gut isoliert, allerdings ungenügend in Richtung der Flure. Grund ist eine fehlende Dämmung der Zimmertür. Sauberkeit insgesamt vollkommen okay. Personal überaus freundlich. Lediglich beim Check-Out wurde ein „optionales Trinkgeld“ in Höhe von 5% netto aufgeführt. Zwar wurde darauf hingewiesen, dass dieses reduziert, erhöht oder auch gänzlich entfernt werden kann, allerdings ist die pro forma Aufstellung aus hiesiger Sicht inakzeptabel und erinnert an so manche italienische Touristenfallen. Dies fanden wir schade und hat dem Check out einen faden Beigeschmack gegeben.
10
David
12 Nov 2025
·
Stayed 3 nights
As an avid traveler my expectations can be somewhat skewed. My expectations can be high. Without hesitation this stay was the best of my year. The room and total establishment was spotless. Gentleman that helped with our bags to the room was awesome. Gave us helpful hints for the area and was generally pleasant. The front desk personnel were professional and sincerely seemed to care about our comfort and satisfaction. I wish had captured the womens name that was the host for our breakfast each day. She made us feel so welcome we almost extended our stay. She was pleasant, welcoming and remembered us each day. Just a great place to stay in Rome and I highly recommend. One additional point, add breakfast to your booking, it is by far the finest breakfast you will ever get at any hotel, ever. Trust this.
As an avid traveler my expectations can be somewhat skewed. My expectations can be high. Without hesitation this stay was the best of my year. The room and total establishment was spotless. Gentleman that helped with our bags to the room was awesome. Gave us helpful hints for the area and was generally pleasant. The front desk personnel were professional and sincerely seemed to care about our comfort and satisfaction. I wish had captured the womens name that was the host for our breakfast each day. She made us feel so welcome we almost extended our stay. She was pleasant, welcoming and remembered us each day. Just a great place to stay in Rome and I highly recommend. One additional point, add breakfast to your booking, it is by far the finest breakfast you will ever get at any hotel, ever. Trust this.
8
M
4 Sept 2025
·
Stayed 5 nights
Good hotel near transport. Helpful and friendly staff. Good room size and comfortable bed with choice of pillows. The only thing I will comment on is they added a gratitude charge which they said was not compulsory when checking out which made us feel uncomfortable. We had never had this from a hotel before. Otherwise great stay.
Good hotel near transport. Helpful and friendly staff. Good room size and comfortable bed with choice of pillows. The only thing I will comment on is they added a gratitude charge which they said was not compulsory when checking out which made us feel uncomfortable. We had never had this from a hotel before. Otherwise great stay.
10
Jacqueline
3 Jun 2024
·
Stayed 6 nights
Staff was outstanding! Very helpful. Front desk helped arrange a late check out (child had a rough night, so the extra time allowed time to recouperate); the breakfast staff were warm, welcoming and always smiling; housekeeping delivered extra towels right away...everyone was just wonderful! Would definitely recommend this hotel.
Staff was outstanding! Very helpful. Front desk helped arrange a late check out (child had a rough night, so the extra time allowed time to recouperate); the breakfast staff were warm, welcoming and always smiling; housekeeping delivered extra towels right away...everyone was just wonderful! Would definitely recommend this hotel.
8
Annick
1 Feb 2026
·
Stayed 2 nights
Fantastic staff, really helpful. Hotel is only a few minutes walk from termini station which I found easy .rooms are great - mine was at the back of the hotel so nice and quiet. Only reason I didn’t give 5 stars is didn’t like being asked at checkout to leave a tip for all the staff to share.
Fantastic staff, really helpful. Hotel is only a few minutes walk from termini station which I found easy .rooms are great - mine was at the back of the hotel so nice and quiet. Only reason I didn’t give 5 stars is didn’t like being asked at checkout to leave a tip for all the staff to share.
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AI-generated summary based on recent guest reviews
Location
Outstanding for transport: next to Roma Termini with easy access to metro, buses, airport shuttles and tour buses. Some guests mentioned the busy, sometimes rough or noisy surroundings.
Related guest reviews
10
Andrew
11 Jan 2025
·
Stayed 5 nights
You could not get a better location. Less than 100 meters from Termini (the main train station and access to Metro A & B and the train to the airport) so you can get to any where in the city quickly and cheaply. The staff were great and the room and hotel overall were very clean. I would definetly stay here next time.
You could not get a better location. Less than 100 meters from Termini (the main train station and access to Metro A & B and the train to the airport) so you can get to any where in the city quickly and cheaply. The staff were great and the room and hotel overall were very clean. I would definetly stay here next time.
10
Maribel
28 Sept 2024
·
Stayed 1 night
Great location
Great location
8
Antonio D
2 Nov 2025
·
Stayed 7 nights
Convenient location close to Roma Termini especially if you want to venture out of Rome into other places
Convenient location close to Roma Termini especially if you want to venture out of Rome into other places
10
ALEJANDRO
18 Sept 2025
·
Stayed 6 nights
A very nice hotel with an unbeatable location. It is a 5-minute walk away from Termini’s east entrance with smooth surfaces all the way, which is extremely convenient for your luggage’s wheels (if you’ve been to other italian hotels, you know cobblestone streets can be awfully rough). Rooms and bathrooms are spacious, AC works well, elevators are fine and staff is friendly. Breakfast is available from 6:30-10:30 and loaded with options. They also do late check-in, especially if you call in advance! I arrived at 2 am because of a missed connecting flight and they had everything prepared for a hiccupless check-in. An excellent experience all around. 10/10 would recommend and book again!
A very nice hotel with an unbeatable location. It is a 5-minute walk away from Termini’s east entrance with smooth surfaces all the way, which is extremely convenient for your luggage’s wheels (if you’ve been to other italian hotels, you know cobblestone streets can be awfully rough). Rooms and bathrooms are spacious, AC works well, elevators are fine and staff is friendly. Breakfast is available from 6:30-10:30 and loaded with options. They also do late check-in, especially if you call in advance! I arrived at 2 am because of a missed connecting flight and they had everything prepared for a hiccupless check-in. An excellent experience all around. 10/10 would recommend and book again!
10
Yolanda
3 Jul 2024
·
Stayed 1 night
Homeless sleeping in the immediate area. Otherwise it was a wonderful hotel. Very modern and clean! Very close to the train station.
Homeless sleeping in the immediate area. Otherwise it was a wonderful hotel. Very modern and clean! Very close to the train station.
10
Thom
18 Nov 2025
·
Stayed 1 night
The room was very clean and quiet. The staff was very helpful with cabs and at the bar. Its location was perfect. Right across the street from Termini Station and nearby restaurants.
The room was very clean and quiet. The staff was very helpful with cabs and at the bar. Its location was perfect. Right across the street from Termini Station and nearby restaurants.
10
Priscilla
29 Dec 2024
·
Stayed 4 nights
Excellent location from Rome Termini. Travelled as a couple, stayed 4 nights in the Deluxe room. Great experience overall, would choose this hotel if we ever visit Rome again.
Excellent location from Rome Termini. Travelled as a couple, stayed 4 nights in the Deluxe room. Great experience overall, would choose this hotel if we ever visit Rome again.
10
Annette
1 Sept 2025
·
Stayed 4 nights
Very good location. Big bus across the road. Temini for buses & Metro 3min walk across the street. Handy to lots of restaurants. Most of all lovely comfortable bed & pillows quiet.
Very good location. Big bus across the road. Temini for buses & Metro 3min walk across the street. Handy to lots of restaurants. Most of all lovely comfortable bed & pillows quiet.
6
Catherine
29 Oct 2024
·
Stayed 1 night
All night construction noise across the street was very challenging! No notice was given to us prior to arrival that this was the case.
All night construction noise across the street was very challenging! No notice was given to us prior to arrival that this was the case.
10
janine
30 Nov 2023
·
Stayed 2 nights
Location was great!
Location was great!
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AI-generated summary based on recent guest reviews
Dining
Breakfast receives frequent praise for variety and quality, including fresh-squeezed orange juice and barista coffee. The on-site restaurant and bar are convenient, though a few found certain items average.
Related guest reviews
10
JOLE
29 Jun 2024
·
Stayed 1 night
Great location. Our rooms and the hotel - very clean and quiet. Staff made us feel comfortable and welcomed. Went straight from the airport to touring the Vatican all day, all we wanted was a meal and bed. Our first meal in Italy was Santina’s lasagna and it was delicious. Our waitress made a special salad for us that wasn’t on the menu and the strawberry cheesecake was the best I have ever had. We all left the table wishing we could spend more time. So good. I don’t hesitate to highly recommend the hotel, their dining room and staff to any family visiting Rome. You will not be disappointed.
Great location. Our rooms and the hotel - very clean and quiet. Staff made us feel comfortable and welcomed. Went straight from the airport to touring the Vatican all day, all we wanted was a meal and bed. Our first meal in Italy was Santina’s lasagna and it was delicious. Our waitress made a special salad for us that wasn’t on the menu and the strawberry cheesecake was the best I have ever had. We all left the table wishing we could spend more time. So good. I don’t hesitate to highly recommend the hotel, their dining room and staff to any family visiting Rome. You will not be disappointed.
8
Nathan
5 May 2025
·
Stayed 5 nights
Bacon at breakfast was awful. Only criticism
Bacon at breakfast was awful. Only criticism
8
MARY
30 Apr 2025
·
Stayed 1 night
This hotel is a great one-night option, especially when arriving in Rome by train and departing the following day from the airport. (Or vice versa.) The hotel is located only steps from Rome Termini. The rooms are small but well-appointed and clean. The bar/restaurant is convenient, and while the food is just so-so, it is a good option for tired travelers. It is reasonably priced, safe, and convenient!
This hotel is a great one-night option, especially when arriving in Rome by train and departing the following day from the airport. (Or vice versa.) The hotel is located only steps from Rome Termini. The rooms are small but well-appointed and clean. The bar/restaurant is convenient, and while the food is just so-so, it is a good option for tired travelers. It is reasonably priced, safe, and convenient!
8
Julie
29 May 2025
·
Stayed 4 nights
Loved the breakfast buffet, freshly squeezed orange juice and bartista coffee service.
Loved the breakfast buffet, freshly squeezed orange juice and bartista coffee service.
10
KUNIE
21 Sept 2025
·
Stayed 1 night
テルミニ駅の改札でてすぐの道沿いにあり、空港へのシャトルバスの乗り場前にある立地が最高 地下鉄もバスも利用しやすい レストランやテルミニ駅の中のお店も沢山あり、とにかく便利 朝食が種類多く、果物やサラダもあり、パンも焼き菓子、ケーキも毎日種類が違うものが提供される バスタブとは別に独立したシャワーブースもある広い浴室で、毎日の疲れが吹き飛ぶ 私達は2泊目は夕食付きで予約したが、コストパフォーマンスが最高
テルミニ駅の改札でてすぐの道沿いにあり、空港へのシャトルバスの乗り場前にある立地が最高 地下鉄もバスも利用しやすい レストランやテルミニ駅の中のお店も沢山あり、とにかく便利 朝食が種類多く、果物やサラダもあり、パンも焼き菓子、ケーキも毎日種類が違うものが提供される バスタブとは別に独立したシャワーブースもある広い浴室で、毎日の疲れが吹き飛ぶ 私達は2泊目は夕食付きで予約したが、コストパフォーマンスが最高
10
ALEJANDRO
18 Sept 2025
·
Stayed 6 nights
A very nice hotel with an unbeatable location. It is a 5-minute walk away from Termini’s east entrance with smooth surfaces all the way, which is extremely convenient for your luggage’s wheels (if you’ve been to other italian hotels, you know cobblestone streets can be awfully rough). Rooms and bathrooms are spacious, AC works well, elevators are fine and staff is friendly. Breakfast is available from 6:30-10:30 and loaded with options. They also do late check-in, especially if you call in advance! I arrived at 2 am because of a missed connecting flight and they had everything prepared for a hiccupless check-in. An excellent experience all around. 10/10 would recommend and book again!
A very nice hotel with an unbeatable location. It is a 5-minute walk away from Termini’s east entrance with smooth surfaces all the way, which is extremely convenient for your luggage’s wheels (if you’ve been to other italian hotels, you know cobblestone streets can be awfully rough). Rooms and bathrooms are spacious, AC works well, elevators are fine and staff is friendly. Breakfast is available from 6:30-10:30 and loaded with options. They also do late check-in, especially if you call in advance! I arrived at 2 am because of a missed connecting flight and they had everything prepared for a hiccupless check-in. An excellent experience all around. 10/10 would recommend and book again!
4
Guoping
15 May 2025
·
Stayed 4 nights
It is not worth 450+ euros per night stay. I don’t know what the premier means. There is very limited selection for breakfast.
It is not worth 450+ euros per night stay. I don’t know what the premier means. There is very limited selection for breakfast.
10
Cheri
9 Sept 2025
·
Stayed 1 night
Everything was perfect. Great service, amenities and delicious breakfast!
Everything was perfect. Great service, amenities and delicious breakfast!
10
Sandra
24 Oct 2025
·
Stayed 2 nights
Breakfast had a great variety of foods and staff was great. Food was excellent!
Breakfast had a great variety of foods and staff was great. Food was excellent!
10
Kurt
1 Oct 2023
·
Stayed 11 nights
This property is conveniently close to the Termini Train Station. Walkable distances to most of Rome's major sites within the Aurelian Wall. Staff will call taxis if requested, and taxis show up within 2-3 minutes. The breakfast has a great selection of food. All staff are friendly and helpful. We had a Junior Suite (King size bed) on the 7th floor with a balcony. We approximated this balcony to be 22-feet by 5-feet: Huge!!! We enjoyed magnificent views of Rome everyday from the balcony, including St.Peter's Basilica and Santa Maria Maggiore.
This property is conveniently close to the Termini Train Station. Walkable distances to most of Rome's major sites within the Aurelian Wall. Staff will call taxis if requested, and taxis show up within 2-3 minutes. The breakfast has a great selection of food. All staff are friendly and helpful. We had a Junior Suite (King size bed) on the 7th floor with a balcony. We approximated this balcony to be 22-feet by 5-feet: Huge!!! We enjoyed magnificent views of Rome everyday from the balcony, including St.Peter's Basilica and Santa Maria Maggiore.
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AI-generated summary based on recent guest reviews
10
CC
2 weeks ago
·
Stayed 3 nights
None
None
10
Carol
2 weeks ago
·
Stayed 3 nights
Nice clean rooms, comfortable bed and friendly staff. Breakfast is an additional charge but worth it. Good variety of foods and nice to start your day. Great location if you're using metro and trains during stay. Literally across the street.
Nice clean rooms, comfortable bed and friendly staff. Breakfast is an additional charge but worth it. Good variety of foods and nice to start your day. Great location if you're using metro and trains during stay. Literally across the street.
10
Jonathan
3 weeks ago
·
Stayed 4 nights
Room very clean and spacious, location is fantastic you can walk to anywhere in Rome from here even the Vatican.
Room very clean and spacious, location is fantastic you can walk to anywhere in Rome from here even the Vatican.
10
henry
3 weeks ago
·
Stayed 2 nights
The hotel was nice and the location is perfect next to the train station.
The hotel was nice and the location is perfect next to the train station.
10
Alexander
5 Oct 2026
·
Stayed 3 nights
Great location, good price and nice comfortable rooms. Staff were very helpful. I would stay there again
Great location, good price and nice comfortable rooms. Staff were very helpful. I would stay there again
FAQs about Best Western Premier Hotel Royal Santina
Is parking available at the property?
Parking is available on-site for a fee of EUR 30 per day. Reservations are not required.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately EUR 18 for adults and children.
Are pets allowed at the property?
Pets are allowed at the property with a fee of EUR 30 per pet, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 2:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Is there an airport shuttle service available?
A roundtrip airport shuttle is available for a surcharge of EUR 70 per vehicle (one-way, maximum occupancy 3). This service is available 24 hours.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so contacting the property for more details is recommended.
Where is the property located in relation to key landmarks?
The property is located in Rome City Centre, within a 15-minute walk of Via Nazionale and Basilica di Santa Maria Maggiore. It is approximately 0.8 mi (1.2 km) from Via Veneto and 1.6 mi (2.5 km) from the Spanish Steps.
What are the policies for guests staying with children?
Children are allowed at the property. One child aged 2 years or younger stays free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-05: 276.8588221630096USD
- 2026-11-06: 176.94138239556884USD
- 2026-11-07: 217.0488912724609USD
- 2026-11-08: 157.5519294105377USD
- 2026-11-09: 182.17467408532713USD
- 2026-11-10: 213.13771493785094USD
- 2026-11-11: 212.3647086814575USD
- 2026-11-12: 204.1179918048706USD
- 2026-11-13: 202.47633473094174USD
- 2026-11-14: 182.6000258989868USD
- 2026-11-15: 133.65606296719358USD
- 2026-11-16: 172.28834345817563USD
- 2026-11-17: 228.46999613389585USD
- 2026-11-18: 257.9033370051574USD
- 2026-11-19: 189.85145699253843USD
- 2026-11-20: 198.68791104743954USD
- 2026-11-21: 174.7741825523529USD
- 2026-11-22: 159.57756099999997USD
- 2026-11-23: 215.373911USD
- 2026-11-24: 206.66247427960204USD
- 2026-11-25: 214.5972608169403USD
- 2026-11-26: 183.7728935100708USD
- 2026-11-27: 174.2264867522583USD
- 2026-11-28: 139.0477292453766USD
- 2026-11-29: 150.8158925802307USD
- 2026-11-30: 158.7518710561981USD
- 2026-12-01: 177.59848113412474USD
- 2026-12-02: 186.51171306443786USD
- 2026-12-03: 151.76607199999998USD
- 2026-12-04: 170.3605359747772USD
- 2026-12-05: 214.5972608169403USD
- 2026-12-06: 166.8890998558502USD
- 2026-12-07: 175.82816279902647USD
- 2026-12-08: 158.6337499380493USD
- 2026-12-09: 158.8485202513275USD
- 2026-12-10: 151.95419397106932USD
- 2026-12-11: 151.95419397106932USD
- 2026-12-12: 159.1169959136963USD
- 2026-12-13: 132.28070201071165USD
- 2026-12-14: 151.0306628935089USD
- 2026-12-15: 179.00527521502684USD
- 2026-12-16: 175.80827445161435USD
- 2026-12-17: 158.7518710561981USD
- 2026-12-18: 183.79278185748288USD
- 2026-12-19: 161.24385714816282USD
- 2026-12-20: 151.95419397106932USD
- 2026-12-21: 166.44084579281613USD
- 2026-12-22: 167.86354374057007USD
- 2026-12-23: 157.24260430857848USD
- 2026-12-24: 143.2128055356903USD
- 2026-12-25: 158.6337499380493USD
- 2026-12-26: 197.94853448808286USD
- 2026-12-27: 215.61148139648435USD
- 2026-12-28: 215.66757062283324USD
- 2026-12-29: 215.66757062283324USD
- 2026-12-30: 325.91300536260985USD
- 2026-12-31: 325.9826145785522USD
- 2027-01-01: 286.79323899999997USD
- 2027-01-02: 216.5859423088989USD
- 2027-01-03: 190.11993265490722USD
- 2027-01-04: 197.94853448808286USD
- 2027-01-05: 175.80827445161435USD
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
Business details
Property registration number IT058091A1D9EAAG2B
- Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
- Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 3)
- Nearby parking fee: EUR 30 per day (3 ft away)
- Pet fee: EUR 30 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Business centre
Room service
Dry cleaning
Services
Business centre
Dry cleaning
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
ATM/Cash machine
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Concierge Services
General
Room service
Restaurant
Non-smoking rooms
Breakfast in the room
Wheelchair Accessible (Limited)
Parking
Parking
Airport shuttle
Electric car charging station
Parking Onsite
Activities
Fitness Center (nearby)
Internet
Free wi-fi