Is parking available at the hotel?

Self parking is available on-site for a fee of EUR 50 per day.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays and weekends from 6:30 AM to 10:30 AM for a fee of approximately EUR 16 per person.

Does the hotel allow pets?

Pets are allowed for a fee of EUR 35 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.

Where is the hotel located in relation to key landmarks?

The hotel is located in the heart of Rome, within a 5-minute drive of Basilica di Santa Maria Maggiore and the Colosseum. It is approximately 1.3 miles from the Spanish Steps and Piazza di Spagna.

What are the hotel's policies for guests staying with children?

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Starhotels Metropole in Rome

Average nightly price at Starhotels Metropole by month, last 12 months (USD)
Month	Average price
January	US$159
February	US$174
March	US$256
April	US$289
May	US$362
June	US$321
July	US$233
August	US$176
September	US$347
October	US$366
November	US$237
December	US$192

What guests think

Across many reviews, Starhotels Metropole is praised for its convenient Termini location, overall cleanliness, and generally friendly, helpful staff, making it easy for travelers to get around and settle in comfortably.

Rooms are often spacious with good beds, though some are small for three, and several guests report temperature control or air conditioning problems and, in a few cases, street noise. Breakfast receives frequent praise for variety and quality, but a few mention mediocre items or extra charges for certain drinks. The lobby bar and common areas are appreciated, while parking can be limited or costly and occasional maintenance or upgrade disputes are reported. A practical base for exploring Rome.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The lobby bar and lounge are appreciated by guests. Parking is reported as limited or expensive.

Related guest reviews

10

Sonia

1 Jun 2023

·

Stayed 2 nights

Staff was outstanding! Consistently helpful, courteous and engaging. Look for Alessio the porter, Bianca at the front desk and Luciano in the bar. There were others in the same roles who shined, however. It is a convenient location with many eateries just outside the door. I enjoy a good bar and large lobby area, which Star Metropole has and we used to relax and unwind in after a long day of touring, before retiring to our room. I would improve the lighting in the hallway on the 5th floor. It was dark for some reason and felt a little unnerving.

10

Ashish

4 Jan 2025

·

Stayed 5 nights

Excellent location; superb room size and cleanliness; helpful staff. Rooms were a little warm for our liking, but this was easily fixed. Modest gym helped ease some jet lag. Easy walk to/from main train station without being in an unsafe area.

10

Danny

19 Sept 2025

·

Stayed 1 night

A comfortable hotel in a great location. Three lifts, a good breakfast and excellent beds. Recommended.

8

Susan

6 Jan 2024

·

Stayed 3 nights

Check in/parking was not clear. Parking was not available even though requested which created delay in check in as the front desk kept asking if we had parked. Difficult to communicate with bell staff at arrival and departure.

2

Linda

4 Aug 2025

·

Stayed 3 nights

Rude unwelcoming check in, room did not have a functional shower and they repaired it on the last night only. Allesandro the manger did not take accountability and thought complimentary parking was fair for 2/3 days without shower. In addition lied to Expedia and are refusing to give me a partial refund. My point, I shouldn’t pay full price for a room That did not provide a working shower and no WiFi their explanation was because I have an IPhone. It was the worst stay in Italy. DO NOT STAY HERE. We did not enjoy all the stress and lack of courtesy and amenities for a high price.

6

luke

1 Sept 2025

·

Stayed 2 nights

Had to buy my own iron hotel didnt have any

6

THOR

10 Aug 2025

·

Stayed 4 nights

No me gusto que el estacionamiento es muy caro, los chicos de recepcion cuando llegamos pesimo.

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8

Paul

13 May 2025

·

Stayed 6 nights

Gute Lage, gut ausgestattetes Zimmer, angenehme Bar, Service gerade noch ok

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10

Siew Mooi

16 Jun 2024

·

Stayed 4 nights

Convenient location, check in staff was ok, check out staff was very helpful and friendly. Breakfast was good. Bartender was friendly.

10

Jon

28 Jul 2024

·

Stayed 3 nights

It is almost impossible to find anything wrong with the Metropole in Rome. Conveniently located in the heart of metropolis, this is one of the finest hotels I have ever stayed. Trust me I have 35 years of international travel, and this hotel has verything you could ever want (except a swimming pool). Other than that, clean, large rooms and great friendly staff that will go out of their way to help.

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Cleanliness

Rooms and common areas are consistently described as very clean and well maintained. A few reports note ants or occasional bathroom odors.

Related guest reviews

10

Jason

30 May 2025

·

Stayed 2 nights

We stayed 2 nights, found the rooms to be very clean and the staff was super helpful. Would stay there again.

8

Gustavo Henrique

16 May 2025

·

Stayed 4 nights

Hotel em localização excelente, próximo a restaurantes e igrejas, ao lado da estação de trem e próximo a metrô. Ao lado da Santa Maria Maggiori. Fizemos coliseu, fontana di trevi e outros pontos a pé, com caminhadas longas mas bem tranquilas. Atendentes excelentes, estrutura muito boa, quarto amplo e banheiro enorme e confortável.

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10

Susan

24 May 2025

·

Stayed 1 night

This was a super clean and nice hotel. Very impressed.

10

Julian C

17 Sept 2024

·

Stayed 5 nights

Very quiet rooms. Excellent breakfast choices. Outstanding staff. Manager Alessandro showed to care about all guests. It could even be better if they provided a better quality shampoo and provide conditioner. A shower rubber anti-slippery would provide more safety. Itv is very clean thoughout. We will return to this hotel again. You would enjoyed it too!

10

Michelle

30 Sept 2025

·

Stayed 2 nights

Very nice and clean hotel,

10

Andrea

7 Nov 2023

·

Stayed 1 night

Personale gentilissimo, stanza spaziosa e pulita, con ottima temperatura e letto comodo. Ho ricevuto in omaggio anche una bottiglia di vino, sorpresa molto piacevole. Consiglio vivamente, anche per la posizione strategica vicino a Termini ma in una via tranquilla.

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10

Sabrina

6 Nov 2025

·

Stayed 4 nights

Staff was very friendly, the rooms very clean and comfortable, and the included breakfast was delicious.

10

ANNA

28 Feb 2024

·

Stayed 4 nights

The staff at this hotel were helpfull and kind.They made my stay comfortable. The rooms were spacious, clean and well-maintained. The location was perfect -very close to the train station, and subway. Enjoyed the stay.

8

Susan

11 May 2025

·

Stayed 6 nights

The area was great and wasn't far from Termini. However, on the first 2 nights there were ants all over the floor. The front desk moved us at different room. The breakfast was okay but pancakes were extra charge and it didn't taste good.

8

Victor Manuel

15 Nov 2025

·

Stayed 2 nights

La ubicación, el personal muy amable y eficiente. Los cuartos limpios pero pequeños. Agradable estancia

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Rooms

Rooms are often spacious with good beds, though some are small for three and a few face street noise. Multiple reviews mention air conditioning or temperature control issues and occasional maintenance problems like TVs or fridges not working.

Related guest reviews

6

david

8 Oct 2025

·

Stayed 4 nights

Reasonable hotel in good location. Poor ventilation, AC is turned off when summer is over, so if you like to sleep in a room that’s cool, best to ask for one of their cooler rooms. Staff were professional and nice, though, breakfast mediocre, staff there were pretty snooty.

6

Claudia

23 Nov 2024

·

Stayed 1 night

Lots of noise from the outside. Had trouble sleeping

10

Ann

4 Oct 2025

·

Stayed 1 night

Close to Termini station. Very quiet rooms, no street noise at all. Very comfortable bed. Pillows were a little small so we asked for 2 more. Nice thicker memory foam ones were delivered.

8

Reginaldo

30 Nov 2025

·

Stayed 6 nights

Good breakfast and service, although our room had problems that required maintenance. Room size is small for 3 people as the bed sizes, 3 single beds, 2 put together for me and my wife, not really a queen size mattress.

8

Dennis

18 Apr 2024

·

Stayed 4 nights

Very enjoyable place. Would get 5 star if the AC was a little colder but I think that is a European thing.

4

Vanessa

13 Aug 2025

·

Stayed 1 night

The air conditioning and mini fridge did not work. When I reported it to the concierge they sent someone to come fix it promptly however after returning from a long day of tours the ac and fridge were once again not working. It was really late and I didn’t want to wait for someone to be sent back out to the room. I reported it to the front desk and let them know upon checkout. They said they would reach out to me about my complaint but I never heard from them. The hotel was overall in a great location and looked decent upon arrival, the rooms were spacious but the ac not working ruined my stay.

2

Bindesh

16 Oct 2025

·

Stayed 3 nights

My room suffered from high levels of street noise and it seems hotel aware of issue . This is something they should make guests aware of on checkin

10

Pushp

3 Mar 2025

·

Stayed 1 night

This hotel was super nice. Rooms were spacious with nice beds and pillow. Bathroom area was excellent with nice shower and thick towels. They have nice lighting in the room and our room had a nice window we could Open to cool off when neeeded. Breakfast staff was outstanding and the food on the breakfast was tasty with an excellent selection. Hotel is located close to many really nice restaurants.

6

Jack

26 Feb 2024

·

Stayed 7 nights

No AC/Heat - had to open the window to get air but very noisy throughout the night and early morning...hard to get good sleep. We have 3 ppl but the room coffee/tea supplies are only for 2 - had to keep asking for the third person.

8

Jose

16 Jun 2023

·

Stayed 1 night

Within a 10 minute walk from Termini station. Comfortable family suite, although AC was not the greatest. We only stayed overnight as we departed for the airport at 6am. Fairly nice hotel.

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Service

Staff are frequently described as friendly, professional, and helpful across the hotel. However, several guests reported rude or indifferent interactions, upgrade or VIP benefit disputes, and occasional slow responses.

Related guest reviews

10

Gordon

13 Oct 2025

·

Stayed 2 nights

The staff make Roma Metropole great. They are cheerful and professional from start to finish. Nice hotel all around but the staff make it special.

6

Derek

12 Feb 2024

·

Stayed 2 nights

With the exception of the receptionist who allowed us to check in earlier, the rest of them had moody faces. I had to ask them twice before they could give me a bottle of wine that I was entitled to. Room was warm and had to request for another room. Walking there from the train station was a challenge, a lot of turns. When checking out I was charge twice, they had to do a refund which took some time. Thank goodness we checked out early, if not we would have missed our train for which I had pre booked earlier.

10

Christopher

14 Dec 2025

·

Stayed 2 nights

Good staff relations, friendly and helpful

4

Charles

6 Oct 2025

·

Stayed 2 nights

Nice place but the stall is rude and they don’t tell you the charges at front

6

Lior

8 May 2025

·

Stayed 3 nights

Location is very good for those who want to experience the city. At the heart of the flea market. Very cool. My company made reservations with breakfast and it starts very late. I had to leave to a conference and was unable to attend any breakfast. When asking about this the reply was very disappointing - it's your problem. Not the response I would expect.

10

Greg

2 Sept 2025

·

Stayed 1 night

Check-in staff was very good and helpful

10

Eduardo

9 Sept 2025

·

Stayed 1 night

Gran ubicación, instalaciones cómodas y excelente servicio. Agradezco a Daniella por facilitarnos el check-in con gran actitud.

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4

giovanni

20 Jan 2024

·

Stayed 6 nights

They lie and give you an inferior room to charge extra for an upgrade

4

Vikas

23 Aug 2023

·

Stayed 1 night

Didn’t give good room or honor VIP upgrade. Bed was horrible and seperated. Staff didn’t help

10

CHRIS

28 Nov 2025

·

Stayed 1 night

The staff was courteous, the rooms are consistently above average, great showers, it’s nice to know what you’re getting every visit! Thank you to the entire team. We will see you again soon.

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Location

Very convenient for Roma Termini, metro and buses, with many restaurants nearby and several major sights walkable. A few guests found the surrounding area less appealing or noisy at night.

Related guest reviews

10

Simmerjit

11 Sept 2025

·

Stayed 3 nights

Good hotel and conveniently located.

10

Tomoe

29 Dec 2025

·

Stayed 3 nights

Wir waren zufrieden mit Zimmer ( upgrade dank VIP-access), dem Personal, dem Frühstück. Die Lage (in der Nähe von Termini) war sehr praktisch!

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10

Brian

5 Sept 2024

·

Stayed 1 night

Great location

8

Andres Waldemar

29 Oct 2025

·

Stayed 2 nights

The hotel is very near the train station. Breakfast and room accommodations were also very good.

10

Andre

17 Sept 2025

·

Stayed 1 night

The location is excellent and it is a short walk from the Train station, the best facility in this area!

10

Salime

3 Sept 2025

·

Stayed 3 nights

Quarto bem amplo e confortável. Café da manhã bem completo e variado. Ótima localização.

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10

christine

30 Jul 2025

·

Stayed 2 nights

Beautiful hotel. Very clean. Walking distance to trevi fountain Spanish steps etc. friendly staff. Made arrangements for any transportation very easily for us. Highly recommend.

10

Keir

5 Sept 2025

·

Stayed 3 nights

It was a very nice hotel. Everybody spoke English and was very helpful with directions and recommendations. The location was 2 blocks from the train and subway. The location was walkable to every major attraction. I would stay their again an most likely try another of their hotel in different cities.

10

YOKO

17 Sept 2025

·

Stayed 3 nights

テルミニ駅に近くわかりやすいです。付近にはレストランもたくさんあり便利。その分、外がにぎやかなのが、うるさいとするか活気があるとするかは人によるのかと思います。レストランがあるので夜も明るいです。駅付近の汚い所や浮浪者には近寄らないようにしました。部屋も思ったより広く清潔。総合的には大満足

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10

Martin

22 Jun 2025

·

Stayed 2 nights

Nice hotel in a convenient location near Roma Termini train station

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Dining

Breakfast is widely praised for variety and quality, and the on site dining and bar are useful. Some guests mention mediocre items or extra charges for certain drinks or dishes.

Related guest reviews

10

JAMES

5 Oct 2025

·

Stayed 2 nights

Wonderful stay. Staff was excellent. Great breakfast. Will stay with Star hotels again.

10

Danny

19 Sept 2025

·

Stayed 1 night

A comfortable hotel in a great location. Three lifts, a good breakfast and excellent beds. Recommended.

10

Tomoko

26 Mar 2025

·

Stayed 6 nights

テルミニ駅が近く　とても便利です。部屋は清潔で　掃除も行き届いていました。朝食も豊富で十分満足しました。またローマに行ったら利用したいです。

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10

Rodrigo

4 Oct 2025

·

Stayed 3 nights

Café da manhã muito bom e excelente localização (próximo a Roma Termini)

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10

ANNE

5 Sept 2025

·

Stayed 1 night

Besutiful and spacious.We were upgraded. Breakfast was wonderful.

10

Pushp

3 Mar 2025

·

Stayed 1 night

This hotel was super nice. Rooms were spacious with nice beds and pillow. Bathroom area was excellent with nice shower and thick towels. They have nice lighting in the room and our room had a nice window we could Open to cool off when neeeded. Breakfast staff was outstanding and the food on the breakfast was tasty with an excellent selection. Hotel is located close to many really nice restaurants.

10

Sabrina

6 Nov 2025

·

Stayed 4 nights

Staff was very friendly, the rooms very clean and comfortable, and the included breakfast was delicious.

10

Edgar

10 Aug 2025

·

Stayed 2 nights

Excelente ubicacion todo muy cerca, a 5 minutos caminando de Roma Termini y 20 minutos caminando al Coliseo Romano, en recepcion muy atentos sobre todo Mateo siempre tratando que nuestra estadia fuera comoda, muy buen desayuno.

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8

Susan

11 May 2025

·

Stayed 6 nights

The area was great and wasn't far from Termini. However, on the first 2 nights there were ants all over the floor. The front desk moved us at different room. The breakfast was okay but pancakes were extra charge and it didn't taste good.

10

Cosimo

11 Aug 2025

·

Stayed 2 nights

Ottimo hotel a due passi da Termini. Personale gentile. Ottima colazione.

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Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $388	10 $416
11 $388	12 $389	13 $459	14 $575	15 $395	16 $397	17 $413
18 $385	19 $355	20 $413	21 $730	22 $331	23 $284	24 $284
25 $284	26 $311	27 $284	28 $409	29 $284	30 $252	31 $239

Su	Mo	Tu	We	Th	Fr	Sa
1 $208	2 $210	3 $232	4 $232	5 $730	6 $232	7 $232
8 $143	9 $203	10 $234	11 $217	12 $199	13 $143	14 $199
15 $143	16 $199	17 $151	18 $199	19 $270	20 $199	21 $143
22 $143	23 $199	24 $229	25 $234	26 $198	27 $143	28 $143
29 $143	30 $199

Starhotels Metropole

Prices for Starhotels Metropole

Monthly average prices

About this property

Location

Room options

Deluxe Double Room

Family Connecting Rooms

Executive Room

Triple Room

Junior Suite

Superior Double Room

Suite

Family Room

Guest reviews of Starhotels Metropole

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Starhotels Metropole

Prices for upcoming dates

Business details