Sleep Inn & Suites Springdale West

The heater for the pool didn’t work. Other than that the room and staff was great.

Fitness area want much but cardio. Breakfast area was small and not enough places to sit. Food was pretty good though. Rooms where nice big and clean. Beds where soft and comfy. Shower was a little small and outdated.

Great clean room! Nice that the pool and sauna room was open. All other of our stays recently have the pool closed even though they are listed as open on web. Good breakfast and friendly staff.

It was a nice room but breakfast was limited. We did not have an opportunity to enjoy the pool.

This hotel was perfect for our stay. Close to restaurants, lots of parking, quiet, close to the interstate to get to Fayetteville and to get out of town. Rooms were good size, clean. Breakfast was ok, on par for most hotels with free breakfast.

Clean enough, breakfast was ok, served its purpose. Pool was dirty

Property was generally clean very efficient good breakfast pool was clean but a little cool

The hotel was decently clean but some areas needed attention. The key cards for the room continually stopped working even after having them recoded more than once. There was only ever one person working so usually no one was at the desk when I went by with questions or needed my key recoded. The workout area is outdated, but at least there’s a place. I’ll probably try another place next time I’m in the area.

The sana was broke and the pool was ice cold other then that it was way to over priced for the quality of the room.

Maid services were great . Wished the pool was outside.

So I got there to check in. They sent us to a room. It wasn’t ready and the lady that was cleaning the room told us go downstairs and tell them that this is not ready so they sent us to a second room and it wasn’t there. It was dirty Pizza boxes on the floor. The beds weren’t done so the guy in the front of the service dad said I’ll be back and he want to check the room since he took us to another room but the sheets were dirty. I wasn’t satisfied.

Dirty fridge in room, but everything else was good

Room was clean and bed was confy

We have stayed at this particular hotel several times because it is convenient to the NWA Naturals ballpark but more importantly because of the hospitality, the cleanliness and it is quiet, safe and convenient to restaurants and shopping as well. It never has disappointed us.

Clean room

The hotel was decently clean but some areas needed attention. The key cards for the room continually stopped working even after having them recoded more than once. There was only ever one person working so usually no one was at the desk when I went by with questions or needed my key recoded. The workout area is outdated, but at least there’s a place. I’ll probably try another place next time I’m in the area.

Staff was friendly, room was very clean, and overall it was a great stay!

Check in was fast and easy. Room was terrible from wallpaper pealing all over the room, dirty carpet, stains all over the bedding, dusty and just plain dirty.

I would never book this hotel anymore, the microwave was dusty and dirty, i had to change the room keys three times and the front desk person was saying that i have to keep it far away from my phone like what does my phone have to do with it, the iron wasn’t even working either and when i asked if i can get another that works he said that it’s still working. But overall the room was clean and housekeeping was alright. Never gonna book this hotel ever again.

The checkin was super easy. The staff was super nice. The rooms were clean and the beds were so comfortable. I really enjoyed my stay and will book a room from them in the future.

Nice rooms, amazing beds!

Fitness area want much but cardio. Breakfast area was small and not enough places to sit. Food was pretty good though. Rooms where nice big and clean. Beds where soft and comfy. Shower was a little small and outdated.

This hotel was perfect for our stay. Close to restaurants, lots of parking, quiet, close to the interstate to get to Fayetteville and to get out of town. Rooms were good size, clean. Breakfast was ok, on par for most hotels with free breakfast.

Only complaint was our room thermostat was hard to see and the low battery light was flashing on it. the man at the desk just blew it off and said don't worry about it.

It was ok. Compared with a couple of years ago, it seems to be deteriorating more rapidly than it should. My TV remote was not working. My bed did not have a top sheet so the only cover I had was a scratchy comforter that I wasn’t sure had been washed

It’s an old property and the room had a musty smell. But the beds were very very comfortable. Would recommend bringing your own pillow. Ours wasn’t very comfy and now I have a crick in my neck. But the beds were super comfy!! It was very quiet and breakfast was hot and satisfying!

So I never really write reviews unless it was an amazing experience or a really bad or if its something to worth noting to let other know. First, the building itself seemed to be a higher grade hotel before, it's really nice. The issues I had were the following: 1. the bed, even with the mattress pad it had (which is comfy) was sagging in like 3 different places therefore woke up with pain. I let them know the next morning and all they said was that they can switch me rooms. I was only there 2 nights so I delt with it. But if housekeeping is there everyday why would they still have a saggy bed if its noticeable every day. 2: you can tell its a franchise hotel because the owners seem like penny pinchers. All over the breakfast are a there are printed signs that say you are not allowed to take breakfast to your room. Coffee is not 24/7 like most hotels under this brand. The best thing about this hotel is that evening/night shift girl who works the front desk. She was really sweet and lovely, too bad she won't be long. My last morning the front desk lady started yelling at a guest in the breakfast area. IDK why. This is my honest review. I do stay in a lot of hotels for work.

Great place for overnight stay. Breakfast was adequate, but nothing special. Very comfortable room.

The most comfortable beds and pillows I’ve ever slept on!

The property was surrounded by everything you could think of. Things I did not like was the AC was not cool enough, as if it would shut off in the morning. Plus no extra mirrors as you see in other hotels, one the one in the restroom is what you had to work with. But they did offer two ironing boards and 2 irons ???? One of those could have been replaced by a body mirror.

every thing was good except check out . they are trying to charge us with extra nigh we did not book

I thought it was a little silly I had to pay $10 to check in hour and 15 min early. The hotel was empty. The staff at front desk was also pushy about deciding right then if I was staying another night. Said the price was only if I said I was staying right then. It seemed a little tacky and shady. Hotel was nice, comfortable, clean, and very convenient.

The stuff there is fabulous couldn’t ask for a better group of people to handle us and take care of us while we’re there

Best check in experience every, super friendly young lady!

The room key had to be redone when we checked in and again on the last night. The night clerk said it was because it was beside my husband's cell phone, which it was NOT.

I would recommend this hotel to my families & friends but you should let customers know in advance that there will be a fee after you purchase you room online just in case they don’t have enough money on hand & the receptionist should politely hand the customer their money to their hand & not throw them on the desk. Very rude from what I see. Thank q

The hotel was decently clean but some areas needed attention. The key cards for the room continually stopped working even after having them recoded more than once. There was only ever one person working so usually no one was at the desk when I went by with questions or needed my key recoded. The workout area is outdated, but at least there’s a place. I’ll probably try another place next time I’m in the area.

Wasn’t able to have visitors. Which makes no sense when it’s the holidays and people wanna visit their family so I couldn’t even visit my family at the hotel I paid over $100 a night. They asked me how many people was staying and I told them 3 and they didn’t say they was going to take $15 from my deposit . Then I called and asked them and they said because the third person and that’s not cool to not inform the guess for the extra charges. Very disappointing stay and I will never be staying at that hotel ever again.

I would never book this hotel anymore, the microwave was dusty and dirty, i had to change the room keys three times and the front desk person was saying that i have to keep it far away from my phone like what does my phone have to do with it, the iron wasn’t even working either and when i asked if i can get another that works he said that it’s still working. But overall the room was clean and housekeeping was alright. Never gonna book this hotel ever again.

The checkin was super easy. The staff was super nice. The rooms were clean and the beds were so comfortable. I really enjoyed my stay and will book a room from them in the future.

I will definitely stay at this hotel next time I am in NWA. Bonus Braums ice cream is directly in front of the entrance!

Great location next to interstate but quiet room.

This hotel was perfect for our stay. Close to restaurants, lots of parking, quiet, close to the interstate to get to Fayetteville and to get out of town. Rooms were good size, clean. Breakfast was ok, on par for most hotels with free breakfast.

Nice little hotel in a great area! Close to restaurants and shopping and Interstate. Clean. Beds comfy. Front desk staff very kind. Overall great little hotel and priced right. We will surely stay here again next time we are in Springdale.

Clean and comfortable. Would stay here again. Great location.

Great location. Clean and comfortable. Staff was great.

We have stayed at this particular hotel several times because it is convenient to the NWA Naturals ballpark but more importantly because of the hospitality, the cleanliness and it is quiet, safe and convenient to restaurants and shopping as well. It never has disappointed us.

Nice clean hotel. The laundry detergent or fabric softener had an odd herbal or spicy perfume smell, but all the linens were obviously clean. At breakfast, a watery orange drink mix was used instead of real juice, but the rest was about what one would expect. Lots of other options for food were nearby. Overall, was a good experience and we would stay there again.

We have stayed here many times. It is nice, clean, and inexpensive. About 10 minute drive from the UArk campus so a much cheaper alternative than the ones right by campus.

The property was great! We really enjoyed our stay. It was in a perfect location and great dining options close to it. The only thing negative I have to say is that the breakfast was very disappointing.

Sufficient enough room. Small breakfast. No instructions left for WiFi or property amenities.

was a very pleasant place to stay. The breakfast was great and lots of selections.

It was clean, Staff was not friendly never told breakfast times didn’t see them posted went down at 9am on Sunday morning and it was all put away most hotels we stay at breakfast ends at 10 but again it wasn’t posted and we weren’t told. Kids screaming and running all over hotel

It was a nice room but breakfast was limited. We did not have an opportunity to enjoy the pool.

I stayed 8 days and had several issues with billing (double billing), but the manager was great about helping me rectify it. I think it was more of a problem with my credit card company. The breakfast was mediocre, but served its purpose. The property was nothing spectacular, but it was safe and clean for a reasonable rate.

Great place for overnight stay. Breakfast was adequate, but nothing special. Very comfortable room.

Great hot breakfast, clean and quiet room, friendly staff, and good bed. It was a great stay.

Nice clean hotel. The laundry detergent or fabric softener had an odd herbal or spicy perfume smell, but all the linens were obviously clean. At breakfast, a watery orange drink mix was used instead of real juice, but the rest was about what one would expect. Lots of other options for food were nearby. Overall, was a good experience and we would stay there again.

Overall good but breakfast was less than expected. Had to repeatedly ask wkend kitchen person to refill empty items, one of fountains on drink machine didn't work but would spray liquid out on floor if pressed-no way to know it wasn't working right. I asked server to put a note on so People would know - she never did, not sure she understood

The property was great! We really enjoyed our stay. It was in a perfect location and great dining options close to it. The only thing negative I have to say is that the breakfast was very disappointing.