Extended Stay America Select Suites - Fayetteville - Springdale

I don't think you can get it

Beds were comfortable. AC and shower worked like it was supposed to. A little outdated. Noisey at times above me but I did get good rest.

We arrived at 10:00 p.m. where the doors were locked and had to call through an after hours phone for them to unlock the doors and check us in. The neighborhood was unsafe and we noticed illegal activity going on in the parking lot as we were gathering our belongings to take to our room with our 2-year-old son present. Front desk gave us our keys and an extra blanket but coming to our room the room keys did not work and we had to go back to front desk and call from the phone because the front desk was closed. While waiting in the hallway, we smelled a mixture of alcohol and vomit and the carpet was excessively stained and there was excessive foot traffic and too many dogs. The front desk associate tried our room keys again and they did not work so he went to a room across the hall and moved us to that room. But it was in that room that we noticed that the safety lock did not latch and our room smelled of vomit and the deadbolt to the room did not bolt. It felt completely unsafe, got very little sleep from all the activity going on in the parking lot during all hours of the night as well as vehicles shining bright lights into our room, with the shades shut. We requested a refund and it was not given to us because we stayed in the room for the whole night, however we only stayed for 10 hours and we did not get settled into our room until after midnight and we checked out at 8:30 a.m. and the front desk lobby was not even open. Will never stay here again! Not worth the price!

Dirty, to basic

Didn’t have the room I booked. Gave two separate rooms for me and my guest. Property had a weird odor.