Name: Embassy Suites by Hilton Phoenix Scottsdale
Address: 4415 E Paradise Village Pkwy S, Paradise Village Corporate Center, Phoenix, Arizona, United States of America, Phoenix, Maricopa County, US
Price range: $123–$172 per night
Rating: 8.8

What guests think

At Embassy Suites by Hilton Phoenix Scottsdale, travelers highlight spacious suites, friendly staff, and the scenic setting beside the golf course, with family friendly amenities and an evening reception that add value to a comfortable stay.

However, many note dated furnishings and maintenance issues like worn tubs, slow drainage, inconsistent hot water or noisy AC, and some rooms not matching requested views. Breakfast can be crowded with long lines and limited seating, the pool sometimes feels small or cloudy on busy weekends, and a daily parking fee is a frequent complaint. Expect spacious comfort, standout freebies, and a convenient, scenic location with a few age related tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Popular amenities include the pool, hot tub, evening reception/bar, and adjacency to the golf course. Some guests report slow or warm elevators, limited EV charging, occasional cloudy pool water, and a widely disliked paid self parking policy.

Related guest reviews

10

Elizabeth

Sep 9, 2025

·

Stayed 2 nights

We have stayed here many times! Love the rooms and the staff is always nice. Happy hour and pool side service is on point. Being by the golf course is a huge plus to my husband and kiddos. They just walk out to the course. Views are also great here! However, the pool ALWAYS gets funky by Saturday afternoon/evening. It’s like their filtration system can’t keep up/needs to be updated. Water gets really cloudy and gross. You can visibly see the difference between the pool and the spa too. We like to stay until Monday a lot but don’t like getting in the pool on Sunday anymore. Otherwise, we love this place! And we keep coming back!

10

Jill

Jan 9, 2025

·

Stayed 4 nights

The facility itself is a little dated. The elevators are slow & creaky, but the friendliness of staff & extras more than made up for it. Every staff member offered a smile and most went above & beyond to help. The breakfast is amazing! Complimentary happy hour is a nice touch. And despite being dated the facility is immaculate.

10

Megan

Aug 17, 2024

·

Stayed 2 nights

Property was nice, clean, good breakfast, beautiful view of the golf course. Only one non Tesla EV charger available and stairs not readily accessible when the elevator running slow.

8

Brenda

Jul 31, 2025

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Stayed 2 nights

Didn’t like slow drainage of shower or basin. Long lines on made to order, lack of seating and dirty pool water Liked that breakfast and happy hour was offered. It was quiet regardless of sports team there. Clean beautiful grounds , staff was friendly felt safe parking was right size for my vehicle. Nice get away

8

Tracy Ann

Sep 15, 2025

·

Stayed 3 nights

Beautiful location. Fabulous breakfast! Good happy hour. Tub has porcelain missing on it. To charge for parking when the lot comes with the hotel is ridiculous!

10

Lisa

Jun 26, 2024

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Stayed 1 night

Front desk friendly, clean gym, quick elevators, killer breakfast.

10

Ryan

Jan 15, 2025

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Stayed 1 night

Wonderful stay as always, breakfast is great, busy if you go at the end of it so if you want to avoid crowds go early. Pool is heated

10

Jandi

Dec 8, 2025

·

Stayed 1 night

The room was excellent, staff were kind, food was great, pool and hottub were great. My children and I had a very good stay!

10

Chessa

Jul 23, 2024

·

Stayed 3 nights

We had two rooms for a family vacation for 3 nights. Rooms were very comfortable but a bit dated. Great service all around. Fabulous breakfast and all the staff was very responsive. We had an issue with our room safe which was fixed right away. The kids loved the pool and we enjoyed sitting outside in the evening under the shade of the patio. The bar had a happy hour that was generous. Would definitely stay again. Close to alot of things to do and food options.

10

Lawrence

Apr 13, 2025

·

Stayed 3 nights

Everything was great! The only thing I can think of is to add more umbrellas around the pool.

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Cleanliness

Many describe rooms and common areas as clean, but feedback is mixed. Recurring issues include chipped or worn tubs, stained furniture, occasional pests, and housekeeping misses or empty dispensers.

Related guest reviews

8

Briana

Aug 22, 2025

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Stayed 2 nights

Love the hotel in every aspect except the lack of cleanliness. Couches/chairs stained, vents very dusty, light swtches and door handles were filthy, area around toilet seat attachment was dirty, stained shower. Better cleaning in room 5011.

8

Melanie

Aug 29, 2025

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Stayed 2 nights

Nice staff, welcomed each time we walked through the door. Bathroom was dirty, bathtub was not cleaned, and little roaches on the ground, other than that the property was clean.

4

amanda

Jul 13, 2023

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Stayed 1 night

Our room was filthy. Like pubic hair on the walls of the shower gross. Had it not been so late after driving 10 hours with 3 kids, I would have packed up and gone somewhere else. Not an inexpensive hotel by any means bit wondering if because I booked with Expedia I was put in a less desirable room?

10

Scott

Nov 3, 2025

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Stayed 2 nights

Room was so big, bigger than expected. Cleanliness was spot on.

10

Nadia

Aug 11, 2024

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Stayed 3 nights

I enjoyed my stay! Room service was done everyday. The breakfast options were great! I loved the omelette bar!

10

Kassi

Oct 27, 2024

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Stayed 2 nights

We always stay here when I return to my home town. It’s in my former neighborhood. I remember the building of this property. The staff is always very nice and helpful. They do what they can. The pool could be sparkling more. It’s been cloudy in the past. This time it’s better (October stay) but the pool engineer could get the pool as pristine as other Hilton resorts. No matter it doesn’t mean I didn’t enjoy my pool time. The beds are super comfortable. The rooms are clean and amenities are great.

10

Steffanie

Mar 23, 2025

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Stayed 4 nights

The hotel was clean and the staff was great! The breakfast was amazing!! Housekeeping cleans your room each day. The outdoor pool is nice too!

6

Debra

Apr 12, 2024

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Stayed 2 nights

Housekeeping was disappointing. Conditioner and body lotion were empty and tissues ran out .

4

crystal

Jun 30, 2025

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Stayed 4 nights

Mountain View options are not as mentioned. The staff at front desk are helpful and friendly as well as the breakfast workers, but we didn’t have a good experience with the attitude of the evening bartenders each night. The room looked great until bedtime there was hair on the blankets of at least 3 different colors that were not at all ours. The tub also had some dark chalk like stains.

10

Ryan T

Aug 12, 2024

·

Stayed 1 night

Wonderful stay, clean rooms, best hotel breakfast I've ever had. Our room was overlooking some air conditioners which were a bit noisy, but everything else was fantastic.

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Rooms

Suites are spacious and generally comfortable, often with balconies and golf or mountain views. Downsides include dated decor, variable bed comfort, plumbing or HVAC noise and hot water problems, and occasional noise or view assignment disappointments.

Related guest reviews

10

Sandra

Jul 20, 2025

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Stayed 2 nights

In the room the air conditioner made alot of niose , and the bath took alot of time to drain to water.

8

Laurie

Oct 21, 2025

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Stayed 4 nights

Nice hotel great amenities. The furniture needs updating in rooms but clean.

6

Richard

Dec 4, 2025

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Stayed 6 nights

Stayed for a week over Thanksgiving. Have stayed there many years in a row now. Breakfast is amazing and the main reason we continue to go back. Proximity to the golf course is really cool and the pool and spa are very nice. Unfortunately, the rooms seem to be getting a little rundown. We ran into an issue last year with the pull out couch and thought it was just that room since it hadn't been an issue before. Well, this year, it was an issue again. The couch was almost impossible to pull out, it had parts that were broken and hanging off of it. When it fully pulled out, it was slanted at an angle to where your head were below your feet. To make it worse the king size bed had one of the worst mattresses I have ever slept on. One of the worst weeks of sleep I have ever gotten. We may need to go somewhere else next year.

10

Scott

Nov 3, 2025

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Stayed 2 nights

Room was so big, bigger than expected. Cleanliness was spot on.

8

Jaime

Mar 24, 2025

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Stayed 3 nights

The pool area was beautiful & the staff was nice. The beds are terrible & rooms are small. Our tub was gross looking & they were working on a room next door and stuff backed up into our tub which was disgusting. There was no warning given, but they knew when I called down what was happening.

8

Steven

Jan 31, 2025

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Stayed 3 nights

Nothing to really complain about; I really enjoy the breakfast here. But age is showing up bathroom of our room. Tub had repair patchwork and small spots were beginning to show need for attention. But the room is huge (major plus) and toilet is private. Fitst using my phone for room key & TV control. And coffee, fridge & microwave area set apart & huge 👍👍

6

Emily

Apr 27, 2025

·

Stayed 3 nights

The Good: Spacious room, pretty clean, centrally located for my itinerary. The staff were nice. The Okay: My “Mountain View” room was actually just a view of the parking lot and the apartment complex across the street which was disappointing because that was not as advertised. The breakfast was awful, just because it’s free doesn’t mean it’s good. I ended up going out for breakfast after the first morning. The pool is very small compared to how many people were there so it wasn’t relaxing. For the price ($200 plus tax per night) I was hoping for more but it could have been worse. I don’t think I would stay there again, but it might be a good budget friendly option for families with kids

10

Jacob

Jun 28, 2025

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Stayed 1 night

Staff was excellent. Room was clean, spacious, and looked nice. Breakfast was wonderful. Only negatives were had to pay for parking and the bathroom plumbing. Tub wouldn't fully drain and toilet easily clogging.

10

David

Jun 29, 2023

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Stayed 1 night

Perfect location for business travel and the hotel was clean and nice. It was super crowded with families at the pool which was a bit distracting for business purposes, but otherwise good. The room was spacious and clean. I would say the mattress comfort could be improved, but I slept ok for being away from home. I didn't attempt the breakfast buffet given the spectacle from the day before, but it's good to see the hotel thriving.

6

James

Feb 27, 2025

·

Stayed 2 nights

I felt that for $400 a night these rooms at this property need to be re vamped, old dull rooms with popcorn ceilings, time to be updated.

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Service

Staff are frequently praised as friendly, professional, and helpful across the hotel. A minority report check in delays, inconsistent responses to requests, or an isolated rude interaction.

Related guest reviews

10

Angie

Aug 22, 2025

·

Stayed 1 night

The young man at the front desk was extremely courteous and helpful. Excellent customer service!

8

Caleb

Sep 9, 2024

·

Stayed 2 nights

Check in was great, the girl was kind and so helpful. The beds were not that comfortable but the room very clean. The happy was a sweet touch and breakfast and breakfast staff were so great!!! From the cooks to the wait staff they were so awesome. The guy doing night check in was not helpful or polite, our room did not have hot water at times and we called for extra towels and he hung up quickly. Other than that it was a great family get away.

6

Eden

Aug 11, 2024

·

Stayed 2 nights

The property was beautiful and the free breakfast selection was delicious!! Only issues we had were the maintenance staff and the air conditioner. A maintenance worker walked in to our room without knocking or announcing himself! It was just us women so it scared us a bit. He didn’t apologize or say anything to excuse himself. Highly unprofessional and unsettling. The air conditioner was extremely loud whenever it would turn on and it was leaking from what a different maintenance worker said was condensation. The carpet below was all wet as a result. This wasn’t fixed or adjusted in any way. Overall the site was pretty and the room included so many necessary things. Just don’t appreciate being walked in on and air conditioners that leak and are obnoxiously loud.

10

Rae

Jul 16, 2025

·

Stayed 5 nights

The hotel was very comfortable, with a nice breakfast and evening reception. The staff members were impeccable. Everyone was super upbeat, friendly, helpful and professional.

8

Shaniese

Nov 26, 2024

·

Stayed 2 nights

Some of the staff at check in was not accommodating at all. We asked for late check out and then was told to ask the next day, when we asked the next day we were told it was already to many late check outs. So we had to check out and wait for hours for our flight. Also they wouldn’t let us check in early even after over the phone we were told we could. When we arrived at the hotel we were told we couldn’t be Checked in. So we had to wait 4 and half hours until check in. Ridiculous some of the staff need to communicate better or be retrained.

8

Toni

Aug 29, 2025

·

Stayed 1 night

Staff couldn't have been nicer. Everything was clean, everyone was super friendly - including the other guests. The breakfast was also outstanding, and there was only one woman cooking omelettes and waffles etc. for everyone. She worked so quickly and had the BEST attitude - always smiling and wishing everyone a great day. She deserves a raise! What didn't work so well was the fact that I asked twice for a luggage rack (there was none in the room), and none arrived, even though I saw André at the front desk call and ask for one. Since my suitcase was small, I put it on the night table on the other side of the bed, which worked. And then I ran out of tissues at around 3am, and there was no backup box of them in the room. I wasn't about to call and ask at that hour!

10

Dawn

Jul 21, 2025

·

Stayed 2 nights

Great stay! Had a clogged toilet, which was repaired within minutes. Friendly and considerate staff. Alexander checked in us to make sure we were good.

10

Jamie

May 22, 2025

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Stayed 5 nights

Facility was clean and well maintained. The staff was all friendly and professional. Service in the pub was fantastic. The included breakfast was great. Definitely would stay here again.

10

Robert

Aug 13, 2023

·

Stayed 3 nights

Our flight was delayed the staff was really helpful when we came in the other day after because of the fire in Maui they were accommodating and let us enter the property earlier than normal properties awesome property highly recommend the property staffers took when it all the way to help us out in our Time in Need. Also when I think Michael who is at the front desk in the management team to in our Time in need

2

Brandon

Apr 13, 2025

·

Stayed 1 night

Bugs in the room and rude staff at the front desk

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Location

Scenic setting beside Stonecreek golf course with mountain views, in a safe, convenient area close to shopping and dining; some spots are walkable. A few guests noted noise from the course or facing parking/AC units.

Related guest reviews

10

Verbena

Sep 23, 2024

·

Stayed 4 nights

Great location, golf course on prop, breakfast & cooks excellent, front desk helpful

10

Debbie

Jun 23, 2025

·

Stayed 1 night

Clean, close to food and shopping.

10

KEITH

Jul 3, 2025

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Stayed 1 night

The property is located on Stonecreek golf course. Occasionally golfers leave balls so I went down and hit a dozen balls since no one was using them. Great kitchen great small bar and the rooms were very spacious clean and comfortable.

10

Karen

Jan 7, 2024

·

Stayed 1 night

The staff were friendly. The room was spacious and very clean. It’s walkable to all shops and it’s beautiful right on the golf course.

8

Diane

Jan 30, 2024

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Stayed 4 nights

looking onto a golf course, kept things serene and quiet, convenient to shops and restaurants. Nothing i disliked but the rate seemed a bit high for what you got--the hotel was not a resort.

10

Cheryl

Oct 1, 2025

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Stayed 5 nights

I thought this was the perfect place, convenient, safe neighborhood, easily accessible and very generous with free awesome breakfast and free drinks in evenings.

8

Tracy

Jun 1, 2024

·

Stayed 1 night

I really liked this hotel and would stay here again! It’s very nice, the rooms are spacious and clean and the staff was friendly and helpful. There is a golf course behind the hotel so it has a beautiful view. It is located in a nice area of town. The best part of the hotel? The breakfast!!! It was amazing!! Hands down the best hotel breakfast ever. They have an omelette bar and you can also order waffles. Bring cash to tip the cooks because they do a great job and are very friendly. Also there is a buffet full of many other items like bacon, eggs and fruit. The negative part of the hotel is they charge $12 for parking. I can sort of get over that but there are signs all over the lot saying “we are not responsible for cars or your belongings”. Well yes you are since you charged me to park there. Sorry just put that in the cost and don’t nickel and dime your guests. Also the pool was pretty but very small and we didn’t really get to enjoy it since it was so full. I would stay here again though because the rooms were big and clean and the breakfast was amazing!!

8

Dowana

Oct 13, 2024

·

Stayed 1 night

Great location

10

Ernesto

Jan 11, 2025

·

Stayed 1 night

Excellent location

10

Alexis

May 21, 2025

·

Stayed 3 nights

Very comfortable room - spacious and clean. The hotel has lovely views of the mountains and golf course, and a nice happy hour where you can have a cocktail and snacks and watch the sunset near the pool. The staff was very welcoming and were ready and happy to assist at any time. Excellent value.

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Dining

The made to order breakfast and evening reception are standout highlights and widely liked. Drawbacks include long breakfast lines and limited seating at peak times, and several reports that restaurant dinners or appetizers are average or repetitive.

Related guest reviews

8

Kathleen

Dec 27, 2024

·

Stayed 4 nights

This is a beautiful facility, but…. We have stayed twice and the kitchen is unable to handle a holiday crowd. Long line at the omelet bar (which is delicious if you can wait over 10 minutes) and not enough seating for the breakfast crowd. For some reason, they choose to have waffles and pancakes made at the omelette bar, which doesn’t seem very efficient. And the doors close at 9, which is early for a holiday week when there are so many waiting for breakfast. Twice we have opted to go to the neighborhood I-Hop instead of waiting. Rooms are lovely and the pool is great, but we will probably elsewhere for our next visit.

10

Maria

Aug 11, 2025

·

Stayed 4 nights

The rooms very clean and spacious. The customer service was extremely helpful. The breakfast was delicious and there was plenty of food for all type of travelers. Happy hour was amazing. I am so happy I chose this hotel for my stay at phoenix AZ. Will definitely come back.

10

Jill

Jan 9, 2025

·

Stayed 4 nights

The facility itself is a little dated. The elevators are slow & creaky, but the friendliness of staff & extras more than made up for it. Every staff member offered a smile and most went above & beyond to help. The breakfast is amazing! Complimentary happy hour is a nice touch. And despite being dated the facility is immaculate.

10

Andrew

May 27, 2024

·

Stayed 4 nights

The only thing that was disappointing was the cocktail hour. The drinks were great, but staying 4 nights and the appetizers were identical every night.

8

Scott

Jul 1, 2025

·

Stayed 3 nights

Nice property and room. Good location near many stores and restaurants. Breakfast was crowded but good. Happy hour is nice but you can tell that the employees hate their job

10

Kevin

Mar 11, 2025

·

Stayed 7 nights

The breakfast buffet was one of the best I've see out of any hotel with hot food and a custom omelette (and more!) bar. The evening reception with drinks and snacks was a great add-on. Staff were very friendly and helpful all across the hotel. The only ding I'd give it is the rooms were a bit worn and need of a refreshing, and the water pressure was low in the shower. The superb staff and service more than made up for these shortcoming.

10

Bonita

Jun 20, 2025

·

Stayed 2 nights

hotel staff were great..Hotel itself is very clean, beautiful view and well maintained..Breakfast in the morning was superb..made to order pancakes or waffles and omelets..2 women cooking to order were so friendly..coffee was fresh and delicious..

10

Corry

Jul 17, 2025

·

Stayed 1 night

Breakfast was amazing! Great food and great staff. Thank you!

8

Shanice

Jul 30, 2025

·

Stayed 1 night

Everything was good, omelet and breakfast line a bit long though on weekends so be prepared. Also you have to pay $14 a night for parking so factor that in as well. Still would stay again

10

Phylicious

Feb 28, 2024

·

Stayed 3 nights

Love the location! The only thing I disliked was the food in the hotel restaurant's dinner options (the food tasted like hospital cafeteria food) the breakfast options at the hotel restaurant were amazing! Also, they need to upgrade their TVs to where you are able to mirror your phone to the TV. The TVs in the rooms are outdated. Besides the dinner options and the TVs, the hotel experience was excellent.

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Month	Average price
January	$212
February	$324
March	$315
April	$229
May	$163
June	$105
July	$99
August	$101
September	$123
October	$195
November	$183
December	$154

Su	Mo	Tu	We	Th	Fr	Sa
				1 $147	2 $147	3 $142
4 $136	5 $150	6 $152	7 $152	8 $152	9 $158	10 $158
11 $152	12 $150	13 $158	14 $158	15 $168	16 $171	17 $171
18 $152	19 $160	20	21 $160	22	23 $160	24 $160
25 $152	26 $160	27 $160	28 $163	29	30	31 $160

Embassy Suites by Hilton Phoenix Scottsdale

Prices for Embassy Suites by Hilton Phoenix Scottsdale

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Accessible (Roll-In Shower)

Suite, 2 Double Beds

Presidential Suite, 1 King Bed

Suite, 1 King Bed (Golf Mountain View)

Suite, 1 King Bed, Mountain View

Suite, 2 Double Beds, Mountain View

Suite, 2 Double Beds, Accessible, Bathtub

Suite, 2 Double Beds (Golf Mountain View)

Suite, 1 King Bed

Guest reviews of Embassy Suites by Hilton Phoenix Scottsdale

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Embassy Suites by Hilton Phoenix Scottsdale

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Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $135	19 $123
20 $129	21 $165	22 $172	23 $162	24 $146	25 $138	26 $139
27 $131	28 $147	29 $147	30 $147