Name: Comfort Inn I-10 West at 51st Ave
Address: 5152 West Latham Street, Phoenix, Arizona, United States of America, Phoenix, Arizona, United States of America
Rating: 7.15

Guest reviews

7.2

Good

Based on 1,001 verified reviews

Who stays here?

Business

12%

Couple

27%

Family

35%

Group

8%

Solo

16%

What guests think

AI-generated summary based on recent guest reviews

Reviews of Comfort Inn I-10 West at 51st Ave point to a budget-friendly, freeway-convenient stay with generally clean, comfortable rooms and helpful staff, but also recurring maintenance problems, inconsistent housekeeping, and concerns about the surrounding area and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Dennard

4 weeks ago

·

Stayed 3 nights

The first room was in terrible condition: holes in the walls and floors tha felt like they would cave in. Moved to a new room… no better trash on the floor and under the bed, ripped bed lining, old game pieces in corners, and blood on the comforter. The manager assured me I would be refunded with no penalty through Hotels.com, so I booked another hotel. Despite manager approval and documented issues, the hotel’s back office denied the refund. I ended up charged for two bookings over $300 each. Very disappointing experience and poor accountability.

4

Michael

Apr 16, 2026

·

Stayed 1 night

The waffles and sausage were good. There were no eggs or potatoes. Breakfast was said to be from 7-9 however, they put everything away at 8:30.

6

Norm

Mar 24, 2026

·

Stayed 2 nights

Budget hotel.

10

DALPHON

Mar 21, 2026

·

Stayed 4 nights

It took me a minute to get used to the fact that the room had a shower, but no tub. However, the size of the shower made up fpr that fact. The shower wasn't handicapped accessible (I didn't ask for one), but it was huge and the hot water kicked in almost immediately after I turned on the shower. The breakfast was good. I loved the make your own waffle machine and the scrambled eggs were fluffy without being overcooked. The staff was excellent: courteous, friendky, polite, and always willing to answer questions. Also, they have the fastest checkout process of any hotel I've ever been in. ,y only complaint was that the room could have used a floor lamp to brighten the light level. The room had plenty of lamps, but was still a bit dark.

8

Cathy

Mar 17, 2026

·

Stayed 5 nights

Rooms were ok. You get what you pay for. I only had one problem with my stay there. The last day. I made a waffle and the buzzer went off. I was just getting up to get it when I saw the breakfast lady lift the lid and look at it. I kind of looked at her funny. I dont think SHE should be touching or messing around with anyones food. Then she came to my table and asked what room I was in. WHAT BUSINESS IS IT OF HERS. She was rude. The rest of the staff was great.

5152 West Latham Street, Phoenix, Arizona, United States of America

Location

Located in Phoenix (Estrella Village), Comfort Inn I-10 West at 51st Ave is within a 10-minute drive of Phoenix Convention Center and Talking Stick Resort Amphitheatre. This family-friendly hotel is 5.9 mi (9.5 km) from Grand Canyon University and 7 mi (11.3 km) from Chase Field.

American Family Fields of Phoenix(3 miles)

Arizona Buddhist Temple(3.6 miles)

Talking Stick Resort Amphitheatre(4.6 miles)

Ashley Furniture HomeStore Pavilion(4.8 miles)

Arizona Veterans Memorial Coliseum(5.1 miles)

Encanto Park(5.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 23:00

Before 11:00

Security deposit

USD 200 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site.

A complimentary on-the-go breakfast is served daily from 6 AM to 9 AM.

Yes, pets are allowed with a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

Check-in is from 4 PM to 11 PM, and check-out is at 11 AM. Early or late check-in/check-out may be available upon request.

The property offers step-free entrances, wheelchair-accessible facilities, and elevators. Accessible parking is also available.

The hotel is located in Phoenix (Estrella Village), within a 10-minute drive of the Phoenix Convention Center and Grand Canyon University. It is approximately 11.1 miles from State Farm Stadium and 7 miles from Chase Field.

Yes, there is an outdoor heated pool available for guests, operational from 7 AM to 11 PM.

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property offers rollaway beds for a fee of USD 10.00 per night, subject to availability. Advance request or confirmation is required.

Comfort Inn I-10 West at 51st Ave

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Comfort Inn I-10 West at 51st Ave.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Good

Who stays here?

What guests think

Location

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Comfort Inn I-10 West at 51st Ave