Name: Hampton Inn Phoenix-Midtown-Downtown Area
Address: 160 W Catalina Dr, Central Avenue Corridor, Phoenix, Arizona, United States of America, Phoenix, Maricopa County, US
Price range: $123–$319 per night
Rating: 8.33

What guests think

At Hampton Inn Phoenix-Midtown-Downtown Area, reviewers highlight the convenient location near St. Joseph’s Hospital/Barrow, generally clean and comfortable rooms, friendly staff, and a satisfying complimentary breakfast, making it a practical base for medical visits and city errands.

Recurring drawbacks include a nightly parking fee, inconsistent housekeeping or maintenance, and intermittent noise from helicopters or other guests. Several reviews also note facilities under renovation or temporarily closed, such as the pool or spa, and hall carpets that feel worn. Overall, expect a straightforward, well-located stay with friendly service and a solid breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is paid, and multiple guests encountered pool or spa closures due to renovation or maintenance. Some public areas feel worn and in need of updates.

Related guest reviews

6

Abeed

Jan 25, 2024

·

Stayed 2 nights

Place was cozy, but at the time of stay hot tub was not operational.

10

Johnathan

Aug 1, 2024

·

Stayed 1 night

Great place to stay. I just didn’t like the fact that we had to pay to park

8

Brenda

Jun 10, 2025

·

Stayed 1 night

The location was perfect, accross fron Barrow Institute. Did not appreciate paying $10 to park my car overnight.

8

Margaret

Apr 16, 2025

·

Stayed 1 night

The room was clean and bed was comfortable. I did not like paying $10 for parking.

8

Ingrid

Aug 30, 2023

·

Stayed 3 nights

Hottest day of year in Phoenix and its small Pool wasn’t open due to remodeling. I could go up a mile to a sister hotel for pool but frankly I was so hot out I just stayed in room when not at hospital with my mom.

8

Mark

Feb 28, 2025

·

Stayed 3 nights

Great location if you have someone to visit in St. Joe's hospital which was my case. Midtown is a nice safe area for walking and exploring. Hotel is okay especially their daily breakfast spread, but like all Hampton's just the basics and nothing fancy. Negatives during my three night stay: thin walls so fairly noisy room, pool spa drained for repairs, really no housekeeping - the one time they came in my room they just left some fresh towels on the bathroom counter, only emptied one of two trash cans, and didn't refill any of the shower/bathroom dispenser bottles; also no made bed, no cleaning of in-room coffee maker, etc.

10

ZHANE

Aug 15, 2024

·

Stayed 3 nights

Good centrally located hotel. No issues during my weekend stay, very quiet and clean area. It is to be noted, parking is not free and it roughly 10 bucks or so a night. Tons of free spots whenever I arrived back late

4

jesus

Aug 23, 2023

·

Stayed 1 night

Large stains in carpet throughout hallway carpet, pool not in service, in desperate need of remodeling.

10

Jeffrey

May 3, 2024

·

Stayed 3 nights

Great central location. First time I have had to pay for parking at a hotel though.

8

Joe

Apr 6, 2025

·

Stayed 1 night

The only negitive is the $10 charge per night to park :( That is why I give it a 4star

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Cleanliness

Many guests found rooms and common areas clean, with several calling them spotless. However, repeated reports cite housekeeping inconsistencies and maintenance or cleanliness issues (dirty carpets or bathrooms, musty smells, and rooms not serviced as expected).

Related guest reviews

8

Rose

Mar 29, 2024

·

Stayed 2 nights

The front desk was super friendly and helpful. My room had hair on the bathroom floor and bathtub so that was ick. My sheets and pillow cases did not smell fresh. The pillows were soooo flat and had to use all four to get my head a lift. So a little disappointing.

6

Mingming

Sep 11, 2023

·

Stayed 1 night

The AC was very loud and the bathtub faucet was dripping all the time, very annoying, also there was hair on the bed by the time I checked in. Not a good experience.

6

Sharon

Jun 28, 2024

·

Stayed 4 nights

The carpets are filthy. Bathroom floor is sticky.

10

Claudia

Nov 17, 2025

·

Stayed 1 night

Very clean and friendly staff

4

jose

Aug 30, 2025

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Stayed 4 nights

My stay was Unfortunately overshadowed by the Hotel Stay. We had to ask for clean towels every day. The room was never cleaned eventhrough we stayed for 5 Days. I asked twice for the room to be cleaned and the receptionist would just say, 'yes, i see here it is scheduled for today' today came and went and the room was never cleaned. It is safe to.say Next time I am in Phoenix, i will be looking elsewhere to stay. Thw staff seemed unbothered that i had to ask for a toilet paper and towels because the room.was not cleaned. I was very disapointed.

6

Katarzyna

May 20, 2024

·

Stayed 1 night

Hotel needs to make sure rooms, and public areas are clean.

8

Ryan

May 8, 2025

·

Stayed 1 night

I expected it’d be a much cleaner and nicer property based on the reviews I read prior to booking. It’s not a terrible property, my family and me are just used to nicer properties. Learning experience for the next trip to Phoenix.

4

Jennifer

Dec 5, 2023

·

Stayed 1 night

This was by far the worst quality Hampton Inn we have ever stayed at. The first room we checked into was filthy. There was chunks of random things on the capet, hair in the bathtub, a dirty wash cloth on the floor under the vanity(very visible), and stuff crusted on the night stand surfaces. We complained and they moved us to a second room, again it looked like the floors weren't swept or vacuumed, there was toothpaste or something splattered all over the bathroom mirror and the ironing board was so gross my husband wouldn't use it for his shirt. Both bathtubs had a steady stream of water running constantly because both were broken! And the second room's heater didn't work. Both rooms had a wierd musty smell that wasn't very pleasant. The hallway carpets on all of the floors are atrocious, they are lifted up and wrinkly, creating a tripping hazard, and beyond filthy. The 2 gals we spoke with at the front desk were very polite, but the issues aren't in their control. When we booked the hotel it also said parking included on this website, it has since changed to parking available and states in the fine print that its $10 per night. We were told it recently changed to fee parking and there was nothing they can do about a 3rd party booking. Only positive we can add is that my husband said the breakfast was pretty good.

10

Shanell

Nov 24, 2025

·

Stayed 2 nights

I had a wonderful stay at the Hampton Inn Midtown Phoenix. Everything was clean, comfortable, and well-maintained. The staff was friendly and helpful from check-in to checkout. My room was spotless, the bed was comfortable, and the overall atmosphere felt safe and relaxing. The location was convenient for getting around the city, and the hotel was quiet at night. I really appreciated the breakfast options in the morning and the overall hospitality during my stay. I would definitely stay here again!

4

Dean

Dec 20, 2022

·

Stayed 19,344 nights

Self broken in bathroom. Hall carpet dirty. Bathtub was not very clean.

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Rooms

Rooms are generally comfortable, with many praising the beds and quiet nights. Several reviews report noise from thin walls or nearby helicopters, dated or worn furnishings in places, and occasional maintenance issues (window shades, HVAC, fixtures).

Related guest reviews

8

blue

Dec 5, 2024

·

Stayed 1 night

The window shade was falling off and I could not open the window to look out. The outer shade on a mechanical mechanism also doid not work properly, so closing the window at night was difficult.

8

Mark

Feb 28, 2025

·

Stayed 3 nights

Great location if you have someone to visit in St. Joe's hospital which was my case. Midtown is a nice safe area for walking and exploring. Hotel is okay especially their daily breakfast spread, but like all Hampton's just the basics and nothing fancy. Negatives during my three night stay: thin walls so fairly noisy room, pool spa drained for repairs, really no housekeeping - the one time they came in my room they just left some fresh towels on the bathroom counter, only emptied one of two trash cans, and didn't refill any of the shower/bathroom dispenser bottles; also no made bed, no cleaning of in-room coffee maker, etc.

10

Heather

Jun 28, 2024

·

Stayed 1 night

The room was wonderful and big, clean and the bed was very comfortable will stay again

2

Marsha

Dec 16, 2023

·

Stayed 2 nights

The front desk person was very nice. Once we got into the room it was horrible. It was 80 and never cooled off the blind wouldn’t go all the way down (which would have been fine if you weren’t on the ground floor). The wall paper was falling off the wall the shower pipe was falling off the beds are so hard we could have just slept on the floor. But the worst thing was when I turned the light on at 3 in the morning I found old stains on the sheets. It looked to be old blood stains. It was horrible.

8

Scott

Dec 2, 2024

·

Stayed 4 nights

Great location with friendly staff .Room was standard. Usual breakfast. Only negative was a few helicopters landing at night at nearby hospital

6

Marcus

Nov 13, 2024

·

Stayed 1 night

The room needs some updating. Beds were comfortable.

10

Aaron

Apr 12, 2025

·

Stayed 1 night

Was very clean and quiet

4

Aaron

Mar 23, 2025

·

Stayed 1 night

The people on the 4th floor above us were ridiculously noisy for quite some time, well past 1 am. By the time 2a rolled around, I’d had enough. I called down to the front desk and spoke with Sierra who said she would ask them to quiet down. 15 minutes later there was no change, so I called down again and Sierra said she would go to their room and ask them to cut it out. Finally around 2:30a they shut the hell up, mostly. Also I ended up cranking my phone on some noise machine app to drown out the nonsense from upstairs. I realize it’s not the hotel’s fault, directly, but I cannot give a good rating for one of the worst nights I’ve ever had in a hotel.

10

emily

Apr 22, 2025

·

Stayed 4 nights

Comfortable beds!

8

Cynthia

Feb 27, 2025

·

Stayed 1 night

Had a horrible experience the night before at different hotel, lucked out and got last room here. Only complaint is being on first floor, could here walking above us, but tolerable and still able to sleep. It was busy everywhere due to state wrestling championships. Our stay was much more pleasant than previous hotel. Front staff was super nice, gave thorough info. Parking was $10. Breakfast was good. Room was super clean, air worked, comfy beds, furnishings looked new. We were only 5 mins from venue. Definitely recommend and will stay here in future if need.

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Service

Service is frequently praised as friendly, helpful, and accommodating at the front desk, with smooth check in. A few guests reported unresponsive or rude interactions or difficulty getting housekeeping requests fulfilled.

Related guest reviews

8

Adam

Sep 5, 2025

·

Stayed 1 night

Alway a pleasant time. staying here the staff always helpful and nice.

4

Janet

Jul 26, 2023

·

Stayed 1 night

What I didn’t like lady at the front desk charged card said the amount would drop. It dropped until 5 days later, manager did not call when I tried to approach and solve situation. This young lady was very rude and not helpeful.

10

Arianna

Sep 12, 2023

·

Stayed 1 night

The front desk staff were so nice and welcoming!!

10

John

Jun 20, 2025

·

Stayed 1 night

the people you have working there most helpful,courteous, and patient with me and my needs would stay at hampton inn anytime

10

Daniel

Sep 26, 2023

·

Stayed 1 night

My wife and I stayed at this Hamptons for three days. Our first night, we had to call front desk which no one picked up. So we went to front desk to complain on people above us on second floor. They were making to much noise disrupting our sleep. We were later told that it was a high school baseball team that was staying at the hotel. Luckily on our second day we had asked if we could move to a different room and manager on site was able to help and move us to fourth floor. Which we appreciated very much. The hotel is located in a great area, there’s a lot of light in parking lot which makes it feel safe. There’s plenty of places to eat and explore nearby. Breakfast at hotel was decent, I was surprised that breakfast changed each day. The entire staff was helpful throughout the three days. I would like to give a shout out to front desk Annali. She was very nice, and professional. I will be back to this Hamptons soon.

10

Ramakrishnan

Sep 26, 2024

·

Stayed 1 night

We had an amazing stay. Everything about the hotel was excellent. Amanda at the front desk is such a friendly person. Overall a very enjoyable stay.

4

Javier

Sep 23, 2024

·

Stayed 2 nights

The property is in a safe area of town, the hotel is well kept and the rooms are clean. All of these great amenities of the hotel and it is all ruined by the unhelpful staff that lack skill and tact in customer service.

10

Ameir

Sep 28, 2025

·

Stayed 1 night

The front desk was fantastic

10

Shanell

Nov 24, 2025

·

Stayed 2 nights

I had a wonderful stay at the Hampton Inn Midtown Phoenix. Everything was clean, comfortable, and well-maintained. The staff was friendly and helpful from check-in to checkout. My room was spotless, the bed was comfortable, and the overall atmosphere felt safe and relaxing. The location was convenient for getting around the city, and the hotel was quiet at night. I really appreciated the breakfast options in the morning and the overall hospitality during my stay. I would definitely stay here again!

10

Hilliard

Jul 2, 2025

·

Stayed 1 night

I felt safe and comfortable here, not only inside the hotel, but outside as well. Staff was very gracious and check in was easy.

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Location

Location is a standout, directly across from St. Joseph’s/Barrow and convenient to central Phoenix and transit; many felt safe and appreciated easy access for medical visits. Some noted helicopter noise or encountering homeless near the hospital area.

Related guest reviews

10

Mike

May 17, 2024

·

Stayed 1 night

Close to chase field and close to the rail to the airport.

10

Nancy

Jan 29, 2024

·

Stayed 2 nights

Safe are to stay in

10

Ronald

May 9, 2024

·

Stayed 1 night

I’ve stayed here before. A coworker told me they stayed here and when I booked room, found out they’re associated with Hilton Program. When I arrived, the staff greeted warmly, with a genuine smile. The facility looked clean and up to date. My room was nicely appointed and there were typical noises from inside and out. They have included buffet breakfast. Check outs a snap. I would recommend this motel. Happy travels to all.

10

Bruce

Aug 30, 2025

·

Stayed 2 nights

The hotel is conveniently located across from Dignity hospital, where a medical procedure had to be done in the cardiology department. The location allowed us to be close to the hospital in case there was an ER situation after being released from the outpatient unit. The hotel is clean, staff is courteous and helpful, the breakfast has a variety’s of hot or cold food and is delicious. I personally like the hot water or coffee available 24/7 located in the lobby.

10

Jack

Aug 9, 2025

·

Stayed 1 night

Very convenient to St Joseph's Hospital for early morning appointments. You can stay and not worry abkut rush hkur traffic.

10

John

Jul 25, 2025

·

Stayed 2 nights

Close to Barrow hospital

10

ZHANE

Aug 15, 2024

·

Stayed 3 nights

Good centrally located hotel. No issues during my weekend stay, very quiet and clean area. It is to be noted, parking is not free and it roughly 10 bucks or so a night. Tons of free spots whenever I arrived back late

8

Rebecca

Nov 16, 2024

·

Stayed 1 night

The staff were pleasant and helpful. I didn't realize this location was next to a hospital, where homeless tend to gather, so I was a little concerned walking back and forth to my car at night or early morning, but it was fine. You also have to pay for parking, I must not have read that in the description. The room was clean, as was the elevator and halls, common area, etc. I have 4 stars because of the homeless outside when I arrived, the hall I was on was noisy, and the pillows were lumpy. Otherwise, all was good. Their breakfast is also open till 10am, which is longer than some others, and they had a good variety of options.

10

Phillip

Aug 25, 2025

·

Stayed 7 nights

My husband and I were there for neck surgery, It was very convenient for us to stay at the Hampton hotel, being that the hospital was right across the street.. So no driving just walking was a plus for us both, The Hotel staff were very friendly and the Breakfast was top notch Delicious!!!! Rooms are very spacious and very clean...

10

Andrew

Feb 18, 2025

·

Stayed 1 night

The property was clean and safe.

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Dining

Breakfast is widely appreciated for variety and taste, often described as excellent. Occasional complaints mention crowds, items running out, or basic options.

Related guest reviews

8

Adam

Aug 7, 2025

·

Stayed 1 night

Friendly staff and everything was clean. Breakfast is always excellent. Coffee is always very good. Rooms are clean. Parking lot is also good conditions. Everything was excellent and great for this trip at this hotel.

4

Valerie

Sep 24, 2023

·

Stayed 1 night

Facilities were subpar compared to other Hamptons , breakfast was not good

10

Marc

Aug 27, 2025

·

Stayed 3 nights

Great breakfast. Parking cost extra

10

Thomas

Apr 19, 2025

·

Stayed 4 nights

We picked this hotel originally because it seemed safe and close to dining options. And it was (hospital and medical schools all around). We came back a second time because of that and the breakfast! One of the best breakfast buffets we have had - they do a great job of making the food tasty and nicely presented!

10

junior

Nov 2, 2025

·

Stayed 1 night

Breakfast was excellent, sure hit the spot.

8

Nancy

Mar 24, 2025

·

Stayed 1 night

Stayed just 1 night. Breakfast was good, but crowded. Bathtub was not clean enough to shower, imo.

10

Phillip

Aug 25, 2025

·

Stayed 7 nights

My husband and I were there for neck surgery, It was very convenient for us to stay at the Hampton hotel, being that the hospital was right across the street.. So no driving just walking was a plus for us both, The Hotel staff were very friendly and the Breakfast was top notch Delicious!!!! Rooms are very spacious and very clean...

10

Valeria

Jun 15, 2025

·

Stayed 2 nights

Everything went really well breakfast was great!

10

Elsa

Jun 19, 2025

·

Stayed 1 night

We had a medical appointment at the st. Joseph’s Hospital. It was so closed and easy to get there. The breakfast was delicious!

8

Hendrik

Jul 30, 2023

·

Stayed 2 nights

The location and cleanliness and staff was great. However, the two days we stayed Friday and Saturday breakfast at 7:30 and 9 am there was not enough food. After a 20 min wait for eggs, bread, sausage, bagels, coffee no fruit no yogurt only cereal with no milk and no decaf or caffeine coffee and no cups and spoons for utensils the replacement portions were only a quarter filled. Sadly only one staff member there to deal with it all. Fill the food containers all the way to avoid this and this was not an out of the ordinary weekend.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$192
February	$223
March	$246
April	$197
May	$137
June	$116
July	$101
August	$107
September	$128
October	$195
November	$173
December	$156

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $219	17 $141	18 $169	19 $169
20 $126	21 $123	22 $128	23 $128	24 $128	25 $128	26 $128
27 $123	28 $133	29 $156	30 $141

Su	Mo	Tu	We	Th	Fr	Sa
				1 $159	2 $160	3 $160
4 $151	5 $159	6 $191	7 $209	8 $208	9 $190	10 $160
11 $148	12 $160	13 $169	14 $225	15 $209	16 $221	17 $270
18 $319	19 $277	20 $275	21 $169	22 $168	23 $169	24 $168
25 $159	26 $172	27 $187	28 $170	29 $168	30 $168	31 $168

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Monthly average prices

About this property

Location

Room options

One Queen Bed

One King Bed, Accessible

One King Bed

Room, 1 King Bed with Sofa Bed

Room, 2 Queen Beds, Hearing Accessible

Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Phoenix-Midtown-Downtown Area

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Prices for upcoming dates