Name: GreenTree Hotel Phoenix West
Address: 1500 N. 51st Avenue, Interchange Square, Phoenix, Arizona, United States of America, Phoenix, Maricopa County, US
Price range: $78–$129 per night
Rating: 7.7

What guests think

At GreenTree Hotel Phoenix West, travelers describe generally clean, spacious rooms and friendly staff at a fair price, alongside an older, dated property in a gritty area near the freeway with noticeable noise, security concerns, and inconsistent upkeep.

Complimentary breakfast is appreciated and usually decent with hot items, though variety and quality fluctuate; on‑site dining and bar service appear limited. Amenities draw mixed feedback, with a cold unheated pool, out‑of‑service hot tub, a single slow elevator, and a small gym; parking can feel tight. Rooms offer comfortable beds and often generous space or balconies, but thin walls, loud AC, and unreliable Wi‑Fi are noted. Overall, it suits short, budget‑minded stays where price and basic comfort matter most.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities feel limited: the outdoor pool is often cold or unheated, the hot tub is frequently out of order, there is only one slow elevator, and the small gym has minimal equipment. Parking can be tight.

Related guest reviews

8

Lesa

Sep 26, 2025

·

Stayed 1 night

Room was clean, bed was very comfortable. Tub area had missing tiles around the spout and tub needs resurfaced due to some severe wear. The pool water was very cold and we didn’t stay in longer than a few minutes. No access to bathrooms in pool area. Staff was very friendly, helpful and check in was quick. Would stay here again.

6

Michael

Apr 10, 2025

·

Stayed 1 night

Average hotel. Nothing too crazy. Staff was friendly. Main problem; one elevator and NO accessible stairs. 3 floors of rooms. Just a pain in the ***. One night is doable. Better than most in the area.

8

Ward Ross

Mar 25, 2024

·

Stayed 3 nights

Of the three hotels I’ve stayed at in Phoenix, this was the best one. Staff were nice, especially the breakfast hostess. My room was comfortable and clean. The breakfast was good, but could have had more fruit options than just apples. The only issues I had are that the elevator is the only way up or down. And seemed slow, if there were a lot of people staying there, the wait would be longer. The stairs were designated for emergencies only. And while there seemed to be a lot of parking, at night it was completely filled and difficult to find a spot while there were several spaces close to the hotel that were blocked off. It didn’t seem like the hotel had as many people staying there as there were cars in the lot. I also liked that the front door was locked at night but you could enter with your room key. I will probably stay here again as it was somewhat close to, and easy to get to and from GCU.

10

Palmer

Apr 27, 2025

·

Stayed 2 nights

The stay was great but the hot tub was not working, water was not heating up

4

Benjamin

Mar 14, 2025

·

Stayed 6 nights

Pool seamed clean but didn’t go in. Hot tub smelled like dirty hot dog water and was very green. Hotel is very out dated.

8

Crystal

Mar 9, 2025

·

Stayed 2 nights

Pool was not heated.

8

Imelda

May 2, 2025

·

Stayed 2 nights

Customer service was great. The hotel rooms were outdated, pillows are flat, the pool was cold.

6

John

Mar 21, 2025

·

Stayed 3 nights

Staff was very friendly and room was clean and comfortable. Parking lot was tight and littered with trash and broken bottle(s). The bar section appeared permanently closed and the pool table was not operating. The swimming pool appeared clean and private for customers. Hotel is convenient and just off the freeway. I would consider this hotel as satisfactory for an overnight stay.

10

Kelsey

Feb 10, 2025

·

Stayed 3 nights

The first room we walked in had wet carpet from a flooded toilet or something in the bathroom. We were promptly given a new room just down from our other one. We appreciated the quick service and resolution! Our only negative was the outdoor pool was freezing and the first night the hot tub was also broken. It made for a cold swim for the kids.

6

Richard

Dec 26, 2024

·

Our room had a weird smell. The gym only had a single treadmill. Staff seemed to allow anyone who walked into the hotel their free breakfast so it was hard to find a seat and there was barely any food.

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Cleanliness

Cleanliness is mixed—many rooms and common areas are reported clean, but others cite odors, mold, stained carpets, and worn bathrooms. Housekeeping frequency can vary.

Related guest reviews

6

Destiney

Apr 16, 2025

·

Stayed 1 night

bathroom was not cleaned right the tile in the bathroom was falling apart and the tub felt disgusting like sand on my feet dirt on borders and walls and definitely did not walk around with out shoes

2

Veronica

Nov 15, 2025

·

Stayed 1 night

Room was dirty. Weird smell. Terrible neighborhood.

8

Robert

Nov 17, 2025

·

Stayed 2 nights

Clean and spacious room. Nice staff. Reasonable.

10

Paloma

May 17, 2025

·

Stayed 1 night

Nice staff and clean rooms

10

Kimberlee

Oct 10, 2025

·

Stayed 1 night

Front desk staff were friendly and professional. The premises were clean and tidy, as was our room.

4

Jenee

Mar 25, 2025

·

Stayed 4 nights

The staff was super friendly and happy to help. The room we stayed in was ok but the bathroom was horrible. Mold in the shower and on the ceiling. Plugs in the bathroom didn’t work. No counter space to set anything in the bathroom. Put a wash cloth down in the shower to stand on it was so gross. Only do room service every three days. No conditioner in the shower.

10

Frances

Mar 24, 2025

·

Stayed 1 night

Out dated but very clean and affordable.

10

Ariana

Feb 25, 2025

·

Stayed 2 nights

Property was clean. Bed comfortable. Everything worked and room was tidy. I would stay here again.

6

Marisa

Nov 16, 2025

·

Stayed 2 nights

Room was clean but the entire room smelled of cigarette besides there being signs of it being a smoke free hotel. In the bathroom there was mold and there was water damage on the corner of the tub. 1 of the 2 beds was pretty hard but pillows were comfortable. The location of the hotel was near a few homeless encampments. Overall not completely terrible but not great either. It was ok for the price and we only stayed two nights.

8

Charmaine

Apr 15, 2025

·

Stayed 1 night

The carpet is very dirty—you can clearly see the dust with the naked eye. As for the breakfast, the potatoes were not crispy and tasted old. I expected better quality based on the reviews. Lastly, the bathroom also appears quite old and worn.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with comfortable beds and some have balconies, but noise from neighbors or the freeway and loud AC are common issues. Outlets can be sparse and Wi‑Fi reliability is poor for some.

Related guest reviews

8

Isaac

Nov 7, 2024

·

Stayed 3 nights

Great Hotel. Good breakfast. Room was spacious. My only ding is the Wifi is super slow.

8

Elijah

Apr 3, 2025

·

Stayed 1 night

Our stay here was nice, the hotel is clean and staff is friendly. However the Wi-Fi is atrocious, if you need to work on your computer or want to play games online I would advise finding somewhere else to stay it was constantly disconnecting and when it was connected was very slow. My girlfriend has also stayed here before with the same issue so it was not a 1 time thing. Also they do not take a lot of cards if they aren't connected to a major bank.

10

Lora

Jul 12, 2025

·

Stayed 2 nights

My husband and I stayed here for 2 days while we were in Phoenix. We checked around for a hotel that had room for us to park our truck. This hotel ONLY has room for bobtails to park, which we were bobtailing. The room and hotel seemed clean. It was very quite. It had a small refrigerator in the room. The bed was comfortable as well as the pillows. There appeared to be balconies on all the rooms. There were several places to walk to to get something to eat and a small grocery store very nearby. We would stay there again

8

Taylor

Oct 19, 2025

·

Stayed 1 night

Beds are comfortable with large rooms. Not the best area around the hotel but one night stay went smoothly. Food walking distance from hotel.

8

Michael

Mar 19, 2024

·

Stayed 1 night

Older but very well-maintained. Did not like being so close to the freeway.

8

Denise

Feb 29, 2024

·

Stayed 1 night

I like that the rooms were cleaner than most hotel room. The hotel and rooms are very dated. Our room faced the freeway and it was very loud, made it hard to sleep.

8

LeAnn

Aug 26, 2025

·

Stayed 1 night

The room was great and clean. Unfortunately, the people next door had their TV running till 2am which woke me up repeatedly.

10

Deltadawn

May 22, 2025

·

Stayed 1 night

It was great but there were not enough outlets.The room was old.

8

Katie

Jul 21, 2025

·

Stayed 2 nights

Great room and very friendly staff. AC was incredibly loud though.

10

Pamela

Sep 17, 2024

·

Stayed 2 nights

The rooms are large, spacious and very comfortable.

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AI-generated summary based on recent guest reviews

Service

Staff are often friendly and helpful, but check‑in can be slow and some interactions are described as rude or unaccommodating. Room cleaning is typically every three days, and responses to requests vary.

Related guest reviews

8

Michael

Aug 14, 2025

·

Stayed 1 night

I've stayed here several times for work. Clean and friendly staff and the price is right. I'd recommend.

2

Erica

Mar 24, 2024

·

Stayed 1 night

Upon arrival, I was not greeted. I stood at the front desk for five minutes before I was acknowledged. The two front desk ladies were both equally rude and lacked hospitable demeanor. Both of them admitted to “not being employed there long enough to know what to do,” so I asked for someone who did. The manager came out to assist and barely greeted me as well. He didn’t explain what he was doing just that it was “an old system.” He did accommodate me better than his employees, however immediately after I left, I turned around to find all three of them laughing and smirking with one another. Safe to say I will not be returning.

10

Edward

Oct 17, 2025

·

Stayed 1 night

Great service.

6

Yvette

Jul 22, 2025

·

Stayed 1 night

This place was ok . At least our bed was descent . They said I had to call for early check-in. The lady on the phone said we could check in after 12 when we arrived. The lady seemed pretty rude and said we were not able to check in till 3 PM. We went back at two and she was checking several people in and it was the same lady who said we could not check in early. she did give us a handicap room which we did not need. I feel like it was done on purpose. The area is a lot of homeless or strays and we saw some strange people, I wouldn’t say it’s the safest area at nightbut our stay was what we needed it for to sleep and nothing else the rate was decent and that’s what mattered for us at the time.

8

Patricia

Mar 17, 2024

·

Stayed 4 nights

Room cleaning is supposedly every 3 days unless requested daily...we stayed 4 days, and never cleaned. On the other hand, Breakfast was really good.

10

Kimberlee

Oct 10, 2025

·

Stayed 1 night

Front desk staff were friendly and professional. The premises were clean and tidy, as was our room.

10

roy

Nov 27, 2025

·

Stayed 1 night

Staff took forever checking in people. Busy chatting with customers until one staff next to her also chatted but told the other to hurry cuz line was forming.

6

Karlayvet

Aug 23, 2025

·

Stayed 1 night

The lady who checked us in took a phone call before checking us in and took a long time. She had to hang up and call someone else, it seems like she was finding someone a ride. We waited a while before she finished her calls. The breakfast is just waffles, eggs and biscuit and gravy. It wasn’t very good.

6

Henry

Mar 11, 2024

·

Stayed 2 nights

This is a dated property, but functional. The likes: Room was neat and clean, bed was comfortable. Staff was friendly. Dislikes: There's a homeless camp nextdoor, and drug dealing going on in broad daylight. Both nights were super noisy with cars and motorcycles racing right outside for hours. Something I've NEVER encountered: Trying to check in an hour early and being told, "We charge a $35 early check in fee." I travel several times a month, all year and I almost always have to check in early. I have never, ever experienced this kind of fee at any hotel, ever.

10

Shelly

Jan 28, 2024

·

Stayed 1 night

Staff was incredible They were very nice and bent over backward to help with anything we needed

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Location

Conveniently off the freeway with food options nearby, but many guests mention a rough surrounding area with visible homelessness and occasional safety concerns. Traffic noise is common.

Related guest reviews

6

Sylvia

Jun 26, 2024

·

Stayed 1 night

The staff was wonderful, but the area made us feel unsafe.

8

Taylor

Oct 19, 2025

·

Stayed 1 night

Beds are comfortable with large rooms. Not the best area around the hotel but one night stay went smoothly. Food walking distance from hotel.

8

Patricia

Mar 20, 2025

·

Stayed 2 nights

This hotel is an older one, but clean. Parking is a little bit weird and there is a lot of transient people in the area. But inside the building, I felt safe.

8

Susan

Nov 10, 2024

·

Stayed 1 night

The hotel itself is great. It was very clean, descent breakfast, friendly staff at a very reasonable price. The hotel is not in the best of neighborhoods so be careful if you decide to leave the grounds. If the hotel was in a different neighbor, I probably would have scored it much higher. But the price would have been much higher as well.

2

Veronica

Nov 15, 2025

·

Stayed 1 night

Room was dirty. Weird smell. Terrible neighborhood.

8

Indra

Jul 2, 2024

·

Stayed 2 nights

Outside area not safe

8

Sanjay

Mar 12, 2025

·

Stayed 1 night

Next to Highway

6

Marisa

Nov 16, 2025

·

Stayed 2 nights

Room was clean but the entire room smelled of cigarette besides there being signs of it being a smoke free hotel. In the bathroom there was mold and there was water damage on the corner of the tub. 1 of the 2 beds was pretty hard but pillows were comfortable. The location of the hotel was near a few homeless encampments. Overall not completely terrible but not great either. It was ok for the price and we only stayed two nights.

8

Russell

Nov 29, 2025

·

Stayed 2 nights

Not the best of areas, but also not the worst. Highly convenient location right off of the freeway as well.

10

Jacob

Apr 13, 2024

·

Stayed 2 nights

Honestly, pretty good place for the price. Free Breakfast, lobby was clean, some trash debris out front but might have came in from the wind. The area isn’t the best but the hotel was good. Homeless people in the area but didn’t feel unsafe or bothersome. For that part of phoenix that’s what you’re paying for so overall expected the experience I had.

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Dining

Complimentary breakfast is generally viewed as good or okay with hot items, though quality and variety are inconsistent. On‑site dining/bar service is limited, and room‑service experiences were unreliable for some.

Related guest reviews

10

Rhea

May 5, 2025

·

Stayed 2 nights

Absolutely great experience. From check in to check out staff were pleasant and professional. Fresh breakfast in the morning. Would definitely stay again.

10

Brenda

Apr 29, 2025

·

Stayed 1 night

Great Breakfast

10

Robert

Nov 3, 2025

·

Stayed 4 nights

Nice hotel with great breakfast

6

Nicole

May 22, 2025

·

Stayed 1 night

The breakfast didn't have a large variety of options. The shower had good water pressure. The bed was comfortable. It was advertised to be a smoke free hotel and that people who wanted to smoke needed to do it a farther distance from the hotel but unfortunately people were smoking directly outside of the hotel and the smell permeated the surrounding area.

8

Jessica

May 19, 2025

·

Stayed 2 nights

Front desk staff was great and overall the Hotel was quite comfortable and nice. We did have two problems one being that the bathtub didn’t drain but that’s not the end of the world. The second was an issue with ordering from the kitchen where the man who took our order was not the most personable and then there was an incident in the kitchen, so our food never got made and they also never called to inform us that it would not be getting made. Aside from that it was pretty good. I’d stay here again.

8

Jennifer

Oct 25, 2024

·

Stayed 1 night

Breakfast was awful and no bacon or sausage

6

Karlayvet

Aug 23, 2025

·

Stayed 1 night

The lady who checked us in took a phone call before checking us in and took a long time. She had to hang up and call someone else, it seems like she was finding someone a ride. We waited a while before she finished her calls. The breakfast is just waffles, eggs and biscuit and gravy. It wasn’t very good.

10

Kathleen

Mar 17, 2024

·

Stayed 1 night

The breakfast was excellent. The table areas were neat and clean.

10

David

Sep 29, 2024

·

Stayed 1 night

good breakfast selection

2

Chesney

Jun 2, 2025

·

Stayed 2 nights

Worse experience staying here! When I arrived that 2 ladies checking me in were great. I stayed at this hotel for 2 night. Once I arrived in my room, I took advantage of the room service. Estimate delivery time was 45-60 mins. 2 hours later someone finally showed up with the food. (And no the hotel wasnt busy) they forgot my soda, and the food wasnt the best. Wake up Sunday Morning around 3:30am, go downstairs to my Truck, my Semi Truck to be exact to find out someone had broken into my vehicle, scattered the window, ripped my dash out and stole the main computer that operates my Semi. I go back into the hotel to ask the ladt the front desk if they have cameras and told her what happen. She didnt seem surprised at all, like this is a common thing. She said only the general manager has access to the cameras. She never offered me his number or name. I asked her do you happen to have any coffee ready, which she with shaking her head no. I mean come on, you can atlease get me some coffee after your security guard wasnt doing his job outside watching people vehicles but instead he was sitting inside the hotel. I will NEVER STAY HERE AGAIN. This repair after having my vehicle towed, new window, new computer module has cost me $12,000. The workers definitely dont care and most definitely wont help.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$85
February	$137
March	$137
April	$91
May	$78
June	$65
July	$65
August	$81
September	$81
October	$115
November	$102
December	$87

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $79	15 $82	16 $82	17 $81	18 $91	19 $91
20 $78	21 $78	22 $82	23 $82	24 $82	25 $92	26 $91
27 $78	28 $79	29 $82	30 $82

Su	Mo	Tu	We	Th	Fr	Sa
				1 $90	2 $114	3 $114
4 $95	5 $98	6 $100	7 $98	8 $106	9 $129	10 $114
11 $95	12 $98	13 $100	14 $98	15 $105	16 $129	17 $129
18 $95	19 $97	20 $100	21 $98	22 $105	23 $129	24 $114
25 $95	26 $98	27 $100	28 $97	29 $106	30 $129	31 $114

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Two Queen

Accessible King

King Jacuzzi Suite

Standard One King

Accessible King, Roll-In Shower

Standard Two Double

Guest reviews

Good

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about GreenTree Hotel Phoenix West

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