Book on Vio
Filter by:
Guest reviews
8.9
Fabulous
Based on 337 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Hyatt Place Nashville/Green Hills, travellers frequently praise the clean, modern rooms, quiet setting, and convenient location near Green Hills Mall and local dining, while noting recurring issues with limited staffing, maintenance hiccups, and extra parking fees.
Read moreWas this helpful?
8
Joshua
2 weeks ago
·
Stayed 1 night
1. There wasn't clear information on where the parking garage was 2. We were woke up at 6 am by construction - not that the hotel can control that, but I'd wait till that is done, or maybe the hotel could give warnings.
1. There wasn't clear information on where the parking garage was 2. We were woke up at 6 am by construction - not that the hotel can control that, but I'd wait till that is done, or maybe the hotel could give warnings.
6
Kevin
2 weeks ago
·
Stayed 1 night
My mother was admitted to the hospital with a serious condition, so my wife met me in Nashville and we stayed here for 1 night. The place was nice, clean, just a good standard hotel experience. All we needed was a shower and a nap. But beware of the $30 per vehicle parking fee added on that I never found on the booking page. Thought that was kind of shifty to add $60 to our $188 bill once we got there, just to park our cars. We left and parked 1 car at VUMC parking to save $30, because VUMC allows free parking……kinda like Hyatt Place should have too, or at least had it added to the charges BEFORE I arrived at the front desk…..
My mother was admitted to the hospital with a serious condition, so my wife met me in Nashville and we stayed here for 1 night. The place was nice, clean, just a good standard hotel experience. All we needed was a shower and a nap. But beware of the $30 per vehicle parking fee added on that I never found on the booking page. Thought that was kind of shifty to add $60 to our $188 bill once we got there, just to park our cars. We left and parked 1 car at VUMC parking to save $30, because VUMC allows free parking……kinda like Hyatt Place should have too, or at least had it added to the charges BEFORE I arrived at the front desk…..
2
Debbie
2 weeks ago
·
Stayed 1 night
Confirmed with the staff on check-in about having a restaurant open in the evening. Went down for dinner was told there was no food delivery therefore the restaurant was not open. Asked to speak to a manager. Was told that there wouldn’t be anybody in until noon the next day, which is after checkout. Don’t trust them they charge $30 a night for parking on top of your hotel fee. Go somewhere else. It’s not worth it.
Confirmed with the staff on check-in about having a restaurant open in the evening. Went down for dinner was told there was no food delivery therefore the restaurant was not open. Asked to speak to a manager. Was told that there wouldn’t be anybody in until noon the next day, which is after checkout. Don’t trust them they charge $30 a night for parking on top of your hotel fee. Go somewhere else. It’s not worth it.
2
Debbie
2 weeks ago
·
Stayed 1 night
The property lists that it has a restaurant I was there for a hospital appointment and cannot drive. I confirmed on check-in that they had a restaurant they confirmed that they did in the lounge area and it would be open from 5 PM till 10 PM. I go down at 6 PM for dinner to be told that they did not have a food delivery in therefore did not have any food on the menu available. I asked to speak to a manager and I was told that there was nobody in charge on site until noon the following day after checkout. They also don’t mention that they charge $30 a night for parking each night so be aware of that and be wary that they do not have a bar and restaurant that is open every night and they will lie to you when you check in and ask about it.
The property lists that it has a restaurant I was there for a hospital appointment and cannot drive. I confirmed on check-in that they had a restaurant they confirmed that they did in the lounge area and it would be open from 5 PM till 10 PM. I go down at 6 PM for dinner to be told that they did not have a food delivery in therefore did not have any food on the menu available. I asked to speak to a manager and I was told that there was nobody in charge on site until noon the following day after checkout. They also don’t mention that they charge $30 a night for parking each night so be aware of that and be wary that they do not have a bar and restaurant that is open every night and they will lie to you when you check in and ask about it.
10
David
3 weeks ago
·
Stayed 2 nights
Clean comfortable and large room
Clean comfortable and large room
3818 Bedford Avenue, Green Hills, Nashville, Nashville (and vicinity), Tennessee, United States of America
Location
With a stay at Hyatt Place Nashville Green Hills in Nashville (Green Hills), you'll be within a 15-minute walk of Mall at Green Hills and The Bluebird Cafe. This hotel is 1.7 mi (2.7 km) from Lipscomb University and 2.7 mi (4.3 km) from The Fisher Center for the Performing Arts.
More location infoHave a question?
Instant AI responses are based on hotel information
Similar properties