Name: Residence Inn by Marriott San Jose South Morgan Hill
Address: 18620 Madrone Parkway, Morgan Hill, California, United States of America, Morgan Hill, California, US
Price range: $143–$272 per night
Rating: 8.15

What guests think

At Residence Inn San Jose South/Morgan Hill, travelers frequently praise the spacious, apartment-style suites with kitchens and the friendly staff, while highlighting a convenient, quiet location and generally clean, comfortable stays.

Breakfast is often considered a plus, and the indoor pool and hot tub are appreciated. Common frustrations include a daily parking fee that feels unexpected, occasional housekeeping or toiletry shortages, and some maintenance or noise issues. Expect a comfortable, convenient stay with suite-style amenities, but confirm parking costs and housekeeping expectations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests like the indoor pool and hot tub; however, many were frustrated by a daily parking fee that felt unexpected and the lack of security for the lot.

Related guest reviews

10

Dolores

Apr 28, 2024

·

Stayed 1 night

Rooms were clean and comfortable. Staff was very friendly. Indoor pool was small and because it was indoor it got very loud in the room. The kids still had a great time swimming though. It is conveniently located close to the Morgan Hill Outdoor Sports Complex which is why we’re in town. We will also take advantage of the continental breakfast in the lobby tomorrow morning.

4

James

Dec 11, 2024

·

Stayed 4 nights

Shower curtain to short in width and length, soaked the floor. Breakfast was cold and eggs were overcooked. Limited food offered. poor lighting. Will not stay there ever again. I travel weekly and rarely comment on service and rooms. Booked room through Hotels.com and page said free parking and then I am charged $14/night, no security person working. So why am I being charged $14/night. Never thought a Residence Inn would be this poorly run!

10

Lisa

Aug 3, 2025

·

Stayed 1 night

Don’t like that you have to pay for parking.

6

Susanna

Jan 14, 2025

·

Stayed 4 nights

Great location for our visit. Loved the indoor pool.

8

Adam

Jul 20, 2023

·

Stayed 1 night

Everything was good. The breakfast was a bit lacking from other residence in hotels. Juice machines were just pushing out water. No fruit and really only egg options for warm food. There was also a hidden fee for parking of $14 a day. Otheer than these things it was great, clean, and the pool was great. Very quiet and we felt safe

8

will

Dec 11, 2023

·

Stayed 1 night

Excellent room. Clean, comfortable, nice full kitchen. Quiet area. Clean grounds. Easy freeway access. Plenty of food within walking or short drive. Excellent breakfast and dining area. Only negative is being charged $14 PER DAY to park in unsecured/non monitored parking lot. Straight up money grab. Highlights on website “parking available”. My mistake on not scrolling to bottom of site to see the actual cost to park. Tsk tsk. End on a positive. Staff very friendly and helpful.

8

Benny

Aug 19, 2024

·

Stayed 2 nights

Great location and easy access. Wish breakfast could close later on weekend (10 or 10.30). Parking fee was unexpected and seemed without security since it’s a shared lot with other retailers.

8

Jerilene

Nov 26, 2023

·

Stayed 2 nights

Enjoyed our stay! Didn’t like the surprise daily parking fee upon check in.

10

Tammi

Feb 21, 2025

·

Stayed 2 nights

The rooms were clean and quiet. The staff was friendly. The hot tub and pool were great

8

Elijah

Apr 2, 2024

·

Stayed 2 nights

Indoor Pool was very unique and breakfast was awesome. What I didn't like was the additional parking fee of 14$ per day which was a hidden fee and not mentioned when originally booking.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe clean rooms and a well-kept property, but several note lapses such as missing toiletries, mildew smells, or isolated dirty fixtures.

Related guest reviews

10

JOSEPH

Aug 31, 2024

·

Stayed 4 nights

Very clean room and comfortable bed

10

Tuan

Mar 25, 2024

·

Stayed 1 night

Very nice and clean

8

Janet

Feb 10, 2025

·

Stayed 2 nights

I was disappointed that the bed for the ADA room was a full size bed. Not even a queen. I wouldn’t have opted for the ADA if I had known it. Also, we needed to keep the vent going in the bathroom, because the mildew smell was so strong. I imagine the room is used as often as others so the bathroom linens become musty. Otherwise, the space, location and service are more than adequate.

6

Gordon

Feb 26, 2024

·

Stayed 1 night

My shower was not working properly, only drips of water were coming out. The toilet rim was filthy.

10

Deborah

Dec 31, 2024

·

Stayed 2 nights

Newer facility, well- kept, clean, quiet; a nice place to visit. Employees were respectful, helpful, positive.

10

Ken

Jun 14, 2025

·

Stayed 7 nights

We enjoyed our stay at this clean, quiet property both for ourselves and our older parents. The rooms were spacious & comfortable, the property was always clean, the breakfast bar & surrounding area was a major plus, and the staff went above and beyond to ensure our stay was enjoyable. We look forward to staying here again on our next trip to San Jose.

2

Alysha

Oct 26, 2025

·

Stayed 2 nights

The room was nice however, none of the soap dispensers had soap in it, we had to ask for towels and blankets. There was none in the room. Later on in the evening, we got a call stating that we were being extremely loud that we had people complaining about us. My son is 5 yrs old and non verbal but he does get a little hyper, but I highly doubt a five-year-old can disturb people beneath us and next to us for them to complain. The next day, the hotel was full of soccer kids that were allowed, but we totally understood and did not complain because they are children. So the fact that the staff called up to the room to let us know that we were being a burden to others was in my opinion rude and unfortunate.

6

Rebecca

Feb 10, 2025

·

Stayed 4 nights

Incredibly rude and hostile night attendant. No room service for four days despite requesting it. No hand soap or lotion in room despite requesting it—used body wash from the shower to wash hands for the four days, which is fine, just odd.

10

George

Jan 11, 2023

·

Stayed 1 night

All ways clean and quiet.

10

Dale

Nov 6, 2023

·

Stayed 2 nights

The room was very spacious and clean. Service was top notch, we didn't have any problems with our stay. We would stay again.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and comfortable with kitchens and multiple TVs. Downsides include occasional maintenance issues, HVAC or lighting noise, bed size mismatches, and problematic shower curtains or water flow.

Related guest reviews

10

Patricia

Jun 19, 2025

·

Stayed 2 nights

Our second time here we really enjoy it, this time we got a room and had a fireplace. I believe they call it residence Inn because maybe all the rooms have a little kitchen spots.

8

Janet

Feb 10, 2025

·

Stayed 2 nights

I was disappointed that the bed for the ADA room was a full size bed. Not even a queen. I wouldn’t have opted for the ADA if I had known it. Also, we needed to keep the vent going in the bathroom, because the mildew smell was so strong. I imagine the room is used as often as others so the bathroom linens become musty. Otherwise, the space, location and service are more than adequate.

6

Gordon

Feb 26, 2024

·

Stayed 1 night

My shower was not working properly, only drips of water were coming out. The toilet rim was filthy.

6

Amy

Jul 16, 2025

·

Stayed 1 night

The night stand adapters didnt work, no paper towels in kitchen, and no toiletries in one of the bathrooms. It was empty

10

Stephanie

Nov 2, 2025

·

Stayed 2 nights

Room was large, clean and had everything we needed. The staff was above and beyond helpful with anything we needed. Parking lot and plenty of space even with the hotel packed.

8

carlos

Jun 29, 2025

·

Stayed 1 night

Great the staff and accommodating my early check in. The places was clean and had everything we needed. Two TV in hotel room and comfy

6

Maria J

Nov 21, 2023

·

Stayed 1 night

Good location, generous breakfast; room was clean. My only dislike is that the room was particularly dark, either the light bulbs were not bright enough or they need more light fixtures in the room.

8

Donald

Oct 16, 2023

·

Stayed 2 nights

Shower curtain didn't fit tib so we couldn't close it and floor Flooded every shower. I also paid for a king size bed and got a room with a full but bed too tired to drag luggage downstairs and complain.

6

Myrasol

Dec 8, 2025

·

Stayed 2 nights

Bedroom w own bathroom is nice & separate from living room & full kitchen. 2 TV’s good. Appreciate full fridge too. Good for a weekend stay and U want to cook your own food. Area very accessible. Plus In-n-Out just right in front of hotel. Staff good. Could be a tad friendlier more helpful in providing info. But all in all good stay, and would stay again.

8

Darlene Faith

Jan 2, 2025

·

Stayed 1 night

i loved it! i just don’t like the noise from vents, heater and AC

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, helpful, and accommodating, with smooth check-ins. A few report issues including rude interactions, check-in or room-readiness problems, noise-handling concerns, and inconsistent housekeeping during multi-day stays.

Related guest reviews

2

Lena

Jul 18, 2023

·

Stayed 1 night

I had to cancel my reservation upon arrival: with check-in at 3 PM, I arrived at 2:45 PM. I was told that my room is not ready, so I need to wait 30 - 45 minutes. At 3:15 PM I was told that they are not sure when my room will be ready, as a housekeeper is out for a lunch and it is unknown when she will be back. Taking into account given me info and considering that cleaning with take at least one hour, I made decision to cancel my stay at the hotel. I was able to find another hotel in the area with available room for me to stay.

2

John

Apr 27, 2025

·

Stayed 1 night

Could not even check into my hotel they charged me $257 and I couldn't even check into my hotel I demand a refund I will never go to this hotel ever again had my 7 year old in the rain driving around for another hotel I would never ever if this hotel for my worst enemy what a joke says my credit card is a fraud and they took the money already out of my credit card what a joke

10

Stephanie

Nov 2, 2025

·

Stayed 2 nights

Room was large, clean and had everything we needed. The staff was above and beyond helpful with anything we needed. Parking lot and plenty of space even with the hotel packed.

10

Alvin

Sep 30, 2024

·

Stayed 1 night

Front desk staff was very helpful. Made whole check-in process smooth and easy.

10

Alexander Gilbert

Nov 23, 2025

·

Stayed 3 nights

Nice people excellent management and wonderful staff

8

carlos

Jun 29, 2025

·

Stayed 1 night

Great the staff and accommodating my early check in. The places was clean and had everything we needed. Two TV in hotel room and comfy

10

Ken

Jun 14, 2025

·

Stayed 7 nights

We enjoyed our stay at this clean, quiet property both for ourselves and our older parents. The rooms were spacious & comfortable, the property was always clean, the breakfast bar & surrounding area was a major plus, and the staff went above and beyond to ensure our stay was enjoyable. We look forward to staying here again on our next trip to San Jose.

10

Malia

Jan 29, 2024

·

Stayed 1 night

All of the staff were extremely friendly and kind. They were eager to help and serve. We’ve stayed at many Residence Inn (and countless other hotels) over the years, and their customer service was exceptional and probably the best we’ve ever experienced!

2

Alysha

Oct 26, 2025

·

Stayed 2 nights

The room was nice however, none of the soap dispensers had soap in it, we had to ask for towels and blankets. There was none in the room. Later on in the evening, we got a call stating that we were being extremely loud that we had people complaining about us. My son is 5 yrs old and non verbal but he does get a little hyper, but I highly doubt a five-year-old can disturb people beneath us and next to us for them to complain. The next day, the hotel was full of soccer kids that were allowed, but we totally understood and did not complain because they are children. So the fact that the staff called up to the room to let us know that we were being a burden to others was in my opinion rude and unfortunate.

6

Rebecca

Feb 10, 2025

·

Stayed 4 nights

Incredibly rude and hostile night attendant. No room service for four days despite requesting it. No hand soap or lotion in room despite requesting it—used body wash from the shower to wash hands for the four days, which is fine, just odd.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient, quiet location near Highway 101 with easy access to dining and local sports venues.

Related guest reviews

10

Brandon

Feb 17, 2024

·

Stayed 2 nights

Great location

10

Dolores

Apr 28, 2024

·

Stayed 1 night

Rooms were clean and comfortable. Staff was very friendly. Indoor pool was small and because it was indoor it got very loud in the room. The kids still had a great time swimming though. It is conveniently located close to the Morgan Hill Outdoor Sports Complex which is why we’re in town. We will also take advantage of the continental breakfast in the lobby tomorrow morning.

8

JILL

Dec 19, 2022

·

Stayed 19,344 nights

Clean and neat, good location

10

Mary

Mar 30, 2024

·

Stayed 1 night

This stop is easy to get to off the highway 101. The staff were super friendly and beyond helpful. Super clean and smells fresh. Great free breakfast with lots of options. Nice rooms and well taken care of! Would highly recommend!

10

Rudy

Jun 24, 2024

·

Stayed 2 nights

Great location.

10

Hemelin

Apr 14, 2024

·

Stayed 1 night

Quiet area and makes you feel like at home!

10

Maria

Apr 27, 2025

·

Stayed 2 nights

My daughter Jada soccer tournament and stayed here, it was amazing, a lot of food choices around there quiet and close to the event!

8

will

Dec 11, 2023

·

Stayed 1 night

Excellent room. Clean, comfortable, nice full kitchen. Quiet area. Clean grounds. Easy freeway access. Plenty of food within walking or short drive. Excellent breakfast and dining area. Only negative is being charged $14 PER DAY to park in unsecured/non monitored parking lot. Straight up money grab. Highlights on website “parking available”. My mistake on not scrolling to bottom of site to see the actual cost to park. Tsk tsk. End on a positive. Staff very friendly and helpful.

8

Benny

Aug 19, 2024

·

Stayed 2 nights

Great location and easy access. Wish breakfast could close later on weekend (10 or 10.30). Parking fee was unexpected and seemed without security since it’s a shared lot with other retailers.

6

Myrasol

Dec 8, 2025

·

Stayed 2 nights

Bedroom w own bathroom is nice & separate from living room & full kitchen. 2 TV’s good. Appreciate full fridge too. Good for a weekend stay and U want to cook your own food. Area very accessible. Plus In-n-Out just right in front of hotel. Staff good. Could be a tad friendlier more helpful in providing info. But all in all good stay, and would stay again.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is often described as good with several options. Some reviews report inconsistencies such as limited hot items, cold food, juice machines not working, or wishing for later weekend hours.

Related guest reviews

10

Naomi

Dec 8, 2024

·

Stayed 1 night

Family vacation. Loved our breakfast. We slept like babies.

10

Mary

Mar 30, 2024

·

Stayed 1 night

This stop is easy to get to off the highway 101. The staff were super friendly and beyond helpful. Super clean and smells fresh. Great free breakfast with lots of options. Nice rooms and well taken care of! Would highly recommend!

4

James

Dec 11, 2024

·

Stayed 4 nights

Shower curtain to short in width and length, soaked the floor. Breakfast was cold and eggs were overcooked. Limited food offered. poor lighting. Will not stay there ever again. I travel weekly and rarely comment on service and rooms. Booked room through Hotels.com and page said free parking and then I am charged $14/night, no security person working. So why am I being charged $14/night. Never thought a Residence Inn would be this poorly run!

8

Adam

Jul 20, 2023

·

Stayed 1 night

Everything was good. The breakfast was a bit lacking from other residence in hotels. Juice machines were just pushing out water. No fruit and really only egg options for warm food. There was also a hidden fee for parking of $14 a day. Otheer than these things it was great, clean, and the pool was great. Very quiet and we felt safe

10

Yvette

Nov 10, 2024

·

Stayed 1 night

Providing breakfast is great

10

Sharon

May 11, 2024

·

Stayed 4 nights

The room and bed were fabulous. The staff were very friendly and helpful. My only complaint was maybe the breakfast. There wasn’t bacon.

8

will

Dec 11, 2023

·

Stayed 1 night

Excellent room. Clean, comfortable, nice full kitchen. Quiet area. Clean grounds. Easy freeway access. Plenty of food within walking or short drive. Excellent breakfast and dining area. Only negative is being charged $14 PER DAY to park in unsecured/non monitored parking lot. Straight up money grab. Highlights on website “parking available”. My mistake on not scrolling to bottom of site to see the actual cost to park. Tsk tsk. End on a positive. Staff very friendly and helpful.

10

Ken

Jun 14, 2025

·

Stayed 7 nights

We enjoyed our stay at this clean, quiet property both for ourselves and our older parents. The rooms were spacious & comfortable, the property was always clean, the breakfast bar & surrounding area was a major plus, and the staff went above and beyond to ensure our stay was enjoyable. We look forward to staying here again on our next trip to San Jose.

8

Benny

Aug 19, 2024

·

Stayed 2 nights

Great location and easy access. Wish breakfast could close later on weekend (10 or 10.30). Parking fee was unexpected and seemed without security since it’s a shared lot with other retailers.

8

Elijah

Apr 2, 2024

·

Stayed 2 nights

Indoor Pool was very unique and breakfast was awesome. What I didn't like was the additional parking fee of 14$ per day which was a hidden fee and not mentioned when originally booking.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$137
February	$154
March	$161
April	$159
May	$174
June	$204
July	$201
August	$182
September	$173
October	$163
November	$145
December	$127

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $179	10 $167	11 $163	12 $163
13 $161	14 $163	15 $163	16 $163	17 $163	18 $163	19 $163
20 $143	21 $163	22 $163	23 $163	24 $163	25 $163	26 $163
27 $147	28 $161	29 $163	30 $163

Su	Mo	Tu	We	Th	Fr	Sa
				1 $163	2 $163	3 $163
4 $154	5 $161	6 $163	7 $163	8 $163	9 $163	10 $163
11 $151	12 $163	13 $163	14 $163	15 $163	16 $272	17
18 $155	19 $161	20 $163	21 $163	22 $163	23 $163	24 $163
25 $144	26 $151	27 $163	28 $161	29 $157	30 $163	31 $163

Select dates to see prices and availability

Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn by Marriott San Jose South Morgan Hill

Have a question?

Prices for upcoming dates