Is parking available at the property?

Free self parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately USD 10.99 for adults and USD 5.99 for children.

Does the property allow pets?

Pets are allowed with a fee of USD 20 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Additional features may be available upon request.

Where is the property located in relation to key landmarks?

The hotel is situated in the historical district of Mount Shasta, within a 10-minute walk of Sacred Mountain Spa and Siskiyou Arts Council Gallery. It is 0.7 miles from Sisson Museum and Mercy Medical Center Mt. Shasta.

Does the property have a swimming pool?

Yes, there is an indoor pool and an outdoor heated pool available. Pool access is available from 7:00 AM to 10:30 PM.

What are the policies regarding children staying at the property?

Up to 4 children aged 18 years or younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies for additional guests regarding extra beds or cribs?

Rollaway beds are available for a fee of USD 10.00 per night, and advance request or confirmation is required.

Best Western Plus Tree House in Mount Shasta

Average nightly price at Best Western Plus Tree House by month, last 12 months (USD)
Month	Average price
January	$133
February	$148
March	$151
April	$169
May	$193
June	$221
July	$237
August	$222
September	$209
October	$182
November	$154
December	$136

What guests think

At Best Western Plus Tree House, travelers praise the convenient Mount Shasta location and friendly staff, while noting dated rooms, mixed cleanliness, and recurring maintenance issues, especially the frequently closed hot tub and occasional noise from the freeway or hallways.

The large indoor pool, EV chargers, and on-site restaurant and bar are valued, though pool temperature/chemicals and restaurant speed or atmosphere draw complaints, and breakfast is not included. Some rooms and suites feel spacious with views or patios, but others report worn mattresses, outdated decor, and minor maintenance quirks like weak outlets or tricky keycards. Expect a convenient base with good amenities, but variable upkeep and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Standouts include a large indoor pool and on-site restaurant and bar, plus EV chargers and easy parking. However, the hot tub is often out of order, some note cold water or strong chlorine, and occasional gym or maintenance issues.

Related guest reviews

10

michelle

Aug 8, 2025

·

Stayed 1 night

Really nice place with food and market right across the street. Restaurant in motel as well. The grounds were very well landscaped. We got early check in and staff were very nice. Our room was clean and quiet with good amount of space. We really enjoyed our stay. The only downside was the spa was closed for repair but the pool was really big and nice.

8

David

Nov 1, 2023

·

Stayed 1 night

Second time we’ve stayed here and the location is good but the hotel could use some new beds and softer sheets. Treadmill didn’t work in the tiny gym, which was a bummer but the hot tub was warm and pool is nice.

6

Adele

Sep 3, 2025

·

Stayed 4 nights

I picked that particular hotel only because they had an indoor hot tub. It was broken the whole trip. Apparently that happens a lot. I suggested they take it off of their list of services then. really great staff at the front desk.

10

Timothy

Dec 31, 2023

·

Stayed 1 night

Tesla Supercharger on property

10

Jonathan

Jun 12, 2024

·

Stayed 1 night

A bit pricey for being a “Best Western” but if you’re planning on hiking Mount Shasta it’s worth it. Conveniently located, and has a great pool and jacuzzi.

8

Linda

Jul 9, 2025

·

Stayed 2 nights

Great location and nice hotel. I loved the indoor pool and how the buildings were all connected so if you stayed when weather is cold, you are not exposed to the outside when going from your room to fitness , pool, or restaurants.

10

Harold

Dec 28, 2024

·

Stayed 1 night

Older property but in good condition. Mattress could have been better, but not bad at all. Great indoor pool and hot tub area overlooked by the bar & restaurant. Good breakfast available in the morning as well.

8

Alex

May 7, 2025

·

Stayed 3 nights

Convenient access from the freeway, EV chargers are on the property and next to it. Great, accomodating staff, beautifull mountain views! I will be sure to come back!

6

Adele

Sep 3, 2025

·

Stayed 4 nights

I picked this hotel because of the indoor hot tub. It was broken the whole trip. Staff at the front desk was very good but had to deal with a lot of problems.

10

DON

Jul 28, 2023

·

Stayed 1 night

Rustic all wood cabin flavored decor with modern rooms and conveniences. Great in house restaurant, and Tesla superchargers in lot.

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Cleanliness

Many guests find rooms and common areas clean, but others report dust or odors, wet or worn carpets, and occasional housekeeping lapses.

Related guest reviews

10

Darin

Nov 22, 2023

·

Stayed 1 night

Very clean and comfortable. And staff was great!

10

Michelle

Sep 6, 2025

·

Stayed 1 night

Amazing property! Staff were so helpful. Very clean big room with a balcony. Only a short drive to the main part of Shasta.

4

Shannon

Feb 18, 2025

·

Stayed 3 nights

Staff was amazing but the rooms were dirty. We stayed 3 nights and never once got our rooms cleaned. They even ran out of towels to give us.

4

John

Jun 8, 2025

·

Stayed 1 night

I can’t believe how much we paid to stay at this old motel. The rooms are small, dark, and outdated. The carpet in our room was soaking wet and the remote for the TV didn’t work, but we were only staying for one night so we just dealt with it. Unfortunately, there’s not many other options in the area.

4

LeRoy

Sep 14, 2025

·

Stayed 1 night

Location convenient. Room not equipped with decent amenities for the price. No cups for the coffee. No decaf or tea. Room was shabby and seemed dirty.

10

Afzal

Nov 30, 2025

·

Stayed 1 night

Clean room. Great service! Indoor pool and hot tub rocks ! And can't beat the location. Right next to I5 and 10 min walk to sisson meadows for awesome photos of Mt. Shasta. Also right next to Rays food mart !

10

Sandi

Nov 25, 2023

·

Stayed 2 nights

very clean rooms

10

Diana

Jul 31, 2025

·

Stayed 1 night

Very well maintained and beautiful hotel. Very friendly staff, checking in was a breeze. We will be back. Thank you for a great stay. ☺️

10

Sunny

Dec 15, 2025

·

Stayed 3 nights

Very nice. Staff nice. Clean rooms. Quiet.

4

kazutoshi

Jun 8, 2025

·

Stayed 1 night

Wet carpet. Sticky bathroom floors...

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from spacious suites with kitchenettes, balconies, or mountain views to small or basic spaces, and many are comfortable and quiet. Others mention dated decor, uncomfortable beds, freeway or hallway noise, and minor maintenance quirks.

Related guest reviews

8

Holly

Jan 29, 2025

·

Stayed 1 night

The location was convenient, hotel was clean and we loved the pool and spa. The nighttime noise was significant due to the freeway being pretty close. If we stay here again we will ask for a room at the other side of the complex.

10

Michelle

Sep 6, 2025

·

Stayed 1 night

Amazing property! Staff were so helpful. Very clean big room with a balcony. Only a short drive to the main part of Shasta.

8

Leanne

Jul 12, 2024

·

Stayed 4 nights

A great property. Very nice and clean and comfortable. One problem: very low toilets if you are older or compromised. Also, only bathtubs/with shower although there is a nice grab bar and the bathtub is fairly low. If you have physical issues, get a disabled room!

8

Ron

Jun 2, 2025

·

Stayed 1 night

Beds need to be updated. I've stayed here 4 times for the Rivian charger but there are better beds close by.

8

Savannah

Feb 24, 2023

·

Stayed 2 nights

Our stay was great and the kids had the best time. The one downside was our room key/door locked us out. Had to wait at least a half hour in the cold to finally get the door to work. Door/key entries need upgrading. Other than that was so fun! Great place for families.

8

Peter

Jul 9, 2025

·

Stayed 3 nights

close to downtown. Rooms decorations are kind of dated though

4

Michael

Jun 18, 2025

·

Stayed 1 night

Great amenities, great service, good food, beautiful property, all ruined by a bad mattress and a crappy pillow. What good is everything else if you can't get a good night's sleep?

10

Michal

Sep 4, 2025

·

Stayed 3 nights

The suites with king beds and kitchenette were comfortable and spacious. The facility is a bit dated but clean and just perfect for exploring the Mount Shasta area

8

Kathy

Feb 23, 2025

·

Stayed 1 night

We were put in a room near the exterior entrance and large hallway where you can hear lots of kids running around, cars parking, etc. Very noisy room. The check in staff was very prompt and friendly.

10

Kali

Jul 22, 2025

·

Stayed 1 night

Standard motel with its own character. Had a view of Mt. Shasta.

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Service

Staff are frequently described as friendly, helpful, and accommodating. Some reviews cite inconsistent service or communication—especially in the restaurant or at check-in—and occasional understaffing or slow responses.

Related guest reviews

10

Rose

May 30, 2023

·

Stayed 1 night

Very comfy beds and great room amenities. Prompt and friendly front desk staff.

10

Rod

Aug 16, 2025

·

Stayed 1 night

We had a very nice stay. The young lady who checked us in was most helpful and courteous.

10

Daniel

Aug 14, 2025

·

Stayed 1 night

Mark at the from desk provided excellent customer service and the other gentleman later that night did as well. Needed some water and he was able to provide 4 complimentary bottles. Great job guys! Will be back!

6

John

Sep 8, 2025

·

Stayed 1 night

Last time I stayed my key card failed many times. The Front Desk offered me a drink coupon at the Restaurant for the inconvenience. The Restaurant Manager said it was not valid for that reason. Very poor customer service. It’s not acceptable. The front desk and restaurant should be on the same page.

4

derek

Jun 20, 2023

·

Stayed 1 night

We stay here 2-3 times a year on our way to CA. We tried calling the front desk over 2x on our way down and no one answered or you were transferred and hung up on. A Natasha answered on call 11 and when my husband asked if we could have a room we could back our truck up to… she hung up on him. When we got to the ck in desk no one was there. My husband had to find an employee to walkie talkie the front desk people. Two employees came out, the female pulling her shirt over her head, both looking flushed. Not professional at all, customer service horrible, excellent all other times. As for the restaurant.. though under staffed… those ladies were organized and hustled and our meal was great!

10

Adrian

Apr 16, 2025

·

Stayed 1 night

Staff was great and i had zero trouble

6

Roger

Jul 17, 2023

·

Stayed 4 nights

The room was fine. Clean and comfortable. There was some confusion at check-in. I was not told about requesting daily room cleaning. We were the last room on the back and when cleaned, was early afternoon. Cleaning personnel were very good and thorough. The restaurant staff were so slow, unprofessional and just bad food. We would love to stay again and see if it was just a bad one time experience because Mt Shasta is such a wonderful vacation place.

10

Kimberly

Jan 20, 2025

·

Stayed 3 nights

Really enjoyed my time here. The restaurant, bar food, and staff were great. We had an issue with our toilet and that was taken care of immediately. The grounds and location were very nice.

8

Dehron

Jul 10, 2023

·

Stayed 1 night

Attractive hotel in decent shape, but pricey for the quality level. Service at front desk and in restaurant was not great due to extreme staff shortages.

10

Diana

Jul 31, 2025

·

Stayed 1 night

Very well maintained and beautiful hotel. Very friendly staff, checking in was a breeze. We will be back. Thank you for a great stay. ☺️

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Location

Convenient for I-5 and downtown with easy access to trails, ski areas, and attractions; some rooms have mountain views. A few note freeway or train noise and occasional view obstructions.

Related guest reviews

8

Changsuk

Aug 2, 2025

·

Stayed 1 night

Good location for visiting Mt. Shasta.

8

Holly

Jan 29, 2025

·

Stayed 1 night

The location was convenient, hotel was clean and we loved the pool and spa. The nighttime noise was significant due to the freeway being pretty close. If we stay here again we will ask for a room at the other side of the complex.

2

Brala

Feb 7, 2025

·

Stayed 4 nights

Hotel does not have Mountain Views as advertised . View of parking lot .

10

Shinsuke

May 21, 2024

·

Stayed 3 nights

Excellent location for Mount Shasta area exploration. Close to very good restaurants. Staff service was great. The view of the mountain (we reserved mountain view room) was spectacular and worth the little premium room fee. I will come back to this hotel.

10

Luis

Jan 4, 2025

·

Stayed 5 nights

The hotel is located by the freeway with easy access to everything in town including Mt Shasta ski park and McCloud.

8

David

Jun 27, 2024

·

Stayed 1 night

Hotel was clean and had beautiful views of Shasta! Might be a tad overpriced for what you get! Staff is super friendly. Breakfast is not included despite a sign showing breakfast is served from 6:30 - 9:30. Its actually the restaurant that is opened for breakfast. Lastly, the train runs past the hotel tooting its horn multiple times throughout the night.

10

raizi

Jul 26, 2025

·

Stayed 2 nights

Stayed here for couple of nights while hiking Shasta trails and waterfalls. This place is close to all the trails. Conviniently located to all dining options and mount Shasta. Very clean rooms and well lit parking lot.

10

Afzal

Nov 30, 2025

·

Stayed 1 night

Clean room. Great service! Indoor pool and hot tub rocks ! And can't beat the location. Right next to I5 and 10 min walk to sisson meadows for awesome photos of Mt. Shasta. Also right next to Rays food mart !

8

Linda

Jul 9, 2025

·

Stayed 2 nights

Great location and nice hotel. I loved the indoor pool and how the buildings were all connected so if you stayed when weather is cold, you are not exposed to the outside when going from your room to fitness , pool, or restaurants.

10

Jonathan

Oct 16, 2023

·

Stayed 1 night

Great hotel central to Mt. Shasta downtown area and Mt. Shasta City Park. Spectacular views of Mt. Shasta, even though we had a last minute room facing freeway. Hotel rooms were quiet, clean, comfortable and spacious. Venue includes on site bar and restaurants, but a good selection of other venues are nearby.

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AI-generated summary based on recent guest reviews

Dining

The on-site restaurant and bar are convenient and often praised for breakfast and dinner, but breakfast is not included. Service can be slow or understaffed at times, and food quality and atmosphere vary.

Related guest reviews

6

John

Sep 8, 2025

·

Stayed 1 night

Last time I stayed my key card failed many times. The Front Desk offered me a drink coupon at the Restaurant for the inconvenience. The Restaurant Manager said it was not valid for that reason. Very poor customer service. It’s not acceptable. The front desk and restaurant should be on the same page.

8

David

Jun 27, 2024

·

Stayed 1 night

Hotel was clean and had beautiful views of Shasta! Might be a tad overpriced for what you get! Staff is super friendly. Breakfast is not included despite a sign showing breakfast is served from 6:30 - 9:30. Its actually the restaurant that is opened for breakfast. Lastly, the train runs past the hotel tooting its horn multiple times throughout the night.

10

Michael

Oct 23, 2024

·

Stayed 1 night

We always enjoy our stay. Restaurant food and staff are great (especially Nancy and Sage)

10

Michael

Oct 7, 2024

·

Stayed 1 night

Great people and place. Great food and convenient.

6

Roger

Jul 17, 2023

·

Stayed 4 nights

The room was fine. Clean and comfortable. There was some confusion at check-in. I was not told about requesting daily room cleaning. We were the last room on the back and when cleaned, was early afternoon. Cleaning personnel were very good and thorough. The restaurant staff were so slow, unprofessional and just bad food. We would love to stay again and see if it was just a bad one time experience because Mt Shasta is such a wonderful vacation place.

6

Michael

Aug 13, 2024

·

Stayed 1 night

Promised a hot tub, turns out it had been out of commission more than a week. No notice was sent to us and no rebate offered. We were going to have dinner in the restaurant , after we were seated, we decided to leave. 3 men at the bar were drunk and using language and making inappropriate comments. Definitely not a family environment. The room was decent but could have been cleaner. When we arrived i asked if the coffee maker in the room had decaf, i was told that if there is a coffee maker in the room and there was no decaf i should feel free to come back to get some....thats not customer service thats the customer doing the service. The mountain is lovely to look at, but next time i would sleep elsewhere.

10

Harold

Dec 28, 2024

·

Stayed 1 night

Older property but in good condition. Mattress could have been better, but not bad at all. Great indoor pool and hot tub area overlooked by the bar & restaurant. Good breakfast available in the morning as well.

10

Deborah

May 13, 2024

·

Stayed 1 night

The hotel is very nice. View of Mt Shasta from our room was amazing. The hotel is very nice, and the staff were super friendly and accommodating. Location is great, they have on site restaurant and a bar with a Mexican restaurant across the street. Indoor pool and hot tub was a plus.

8

brandi

Jun 24, 2024

·

Stayed 1 night

This is the biggest Best Western I have ever been to and probably the cleanest! They have a full restaurant and bar and I was there for sushi night (it was amazing). What kind of Best Western has sushi night??? The only reason I did not give this five stars is because my room was on the second floor and not one did anybody direct me to wear an elevator nor are there signs showing you how to find one. I had three little kids with me a extra large, 70 pound suitcase, and ice chest, and a bunch of other things I was trying to juggle, and I walked all over the freaking hotel, trying to find a way to my room 236. I finally pushed my stuff all the way back to the lobby and asked the guy where the elevator was… The man who had literally just checked into my room. He pointed out where it was and we found it but guess what? The second floor is actually the 300 rooms. Walked all over the floor, trying to find a way to room 236 and found nothing. So we went back down to the first floor, and I tried asking housekeeping how to find the room, but nobody could understand what I was asking. We finally made it to the bottom of a set of stairs, and I realized I would have all of my stuff up the stairs because the room was up there. Not once did anybody tell me this and sure enough, that was the case. There seem to be construction workers or some sort of maintenance people nearby who offered to help me which I gratefully accepted. I am not sure what I would’ve done without them.

6

Gulshan

Sep 5, 2023

·

Stayed 3 nights

Overall it was okay. But had few cleanliness issues inside the room. There was dust on lamps, coffee machine, windows, tables. Plus room was smelly when we entered… Only location was the advantage of this property.. otherwise it was a pricey deal with such service. Also breakfast wasn’t included, there's a restaurant which was again too pricy to have a quick breakfast.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $138	2 $156	3 $156	4 $156	5 $156	6 $201	7 $201
8 $155	9 $156	10 $156	11 $156	12 $156	13 $200	14 $201
15 $159	16 $159	17 $158	18 $159	19 $159	20 $201	21 $201
22 $154	23 $156	24 $156	25 $154	26 $156	27 $200	28 $201
29 $156	30 $154

Best Western Plus Tree House

Prices for Best Western Plus Tree House

Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds, Patio, Courtyard View

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View

Standard Room, 1 Queen Bed, Patio, Courtyard View

Suite, Multiple Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Suite, Multiple Beds, Kitchenette, Mountain View

Standard Room, 2 Queen Beds, Balcony, Mountain View

Standard Room, 1 King Bed, Accessible, Balcony

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Balcony, Mountain View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Standard Room, 2 Queen Beds, Patio, Courtyard View

Standard Room, 1 King Bed, Patio, Courtyard View

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

Standard Room, 1 King Bed, Accessible, Courtyard View

Standard Room, 2 Double Beds, Accessible

Guest reviews of Best Western Plus Tree House

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Tree House

Considering this hotel for your Mount Shasta trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $161	31 $161