Name: Courtyard by Marriott Oakland Airport
Address: 350 Hegenberger Road, Airport District, Oakland, California, United States of America, Oakland, Alameda County, US
Price range: $103–$594 per night
Rating: 8.27

What guests think

At Courtyard by Marriott Oakland Airport, travelers consistently praise the friendly staff, clean rooms, and easy airport access with complimentary Lyft rides, while concerns focus on parking fees, neighborhood safety, and intermittent issues with TVs, breakfast service, and maintenance.

Rooms are generally comfortable and spacious, though some feel dated and are affected by thin walls or traffic noise. The gated lot and courtyard with pool and fire pit add convenience, but some report vehicle break-ins and limited security. Best suited for short, airport-focused stays where convenience outweighs neighborhood drawbacks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Gated parking and complimentary Lyft rides to the airport are widely used and appreciated, though pickup details sometimes cause confusion. The courtyard's fire pit and outdoor pool are nice touches, but guests report occasional pool closures, elevator/ice machine outages, and parking-lot security issues.

Related guest reviews

8

Anzette

Jan 29, 2025

·

Stayed 2 nights

Inside the property was clean and welcoming. The staff were responsive and helpful. The surrounding area was next to an unhoused camp and the process for entering and exiting the parking lot was minimally safe especially for the $20 a day parking charge.

8

Lucia

May 15, 2025

·

Stayed 1 night

One of the hotel elevators was broken when I arrived so I had to go on the other side of the hotel and walk back down to my room. This was a little inconvenient with big luggage. And I was not offered any support to get them there. They charge me 30 extra dollars to check in early, which was fine but most places have complementary early check-in. The hotel itself was very dark looking and not very upscale at all. It could use an updating. The beds were comfy, but not the best I’ve ever slept on. Overall, it was a good choice for the price point.

4

Renada

Sep 13, 2025

·

Stayed 2 nights

The room was old, the parking lot gate was broken and never closed. The bed had a dip, the shower had spots in there the furniture was raggedy. The room smelled old and carpet was dingy.

10

Jeffrey

Nov 25, 2024

·

Stayed 1 night

Beds were very comfortable Parking with free in and out privileges only $20. Very convenient to Oakland Arena.

10

Lacey

Jul 9, 2025

·

Stayed 1 night

This property was very nice. Complimentary Lyft to the airport. Clean, good food and bar service in lobby. Nice courtyard to relax in with pool and fire pit. Well kept grounds. Water bottles on arrival. Staff was clean, professional and presentable. Bedding and bathroom were clean. Smelled nice in the building and the room.

10

Janice

Sep 29, 2025

·

Stayed 1 night

Check-in was done quickly and politely. The hotel offers complementary Lyft service to the Oakland airport.

8

Alisa

Sep 14, 2024

·

Stayed 1 night

We enjoyed the outdoor amenities. The firepit was a great space for our family. The kids had fun in the pool minus the leaves and a few bugs. The front desk staff were very helpful and accommodating. Alexandra helped us select a room that fit our needs. The bartender was nice and helped replinish our ice. Only recommendation would be an ice machine on each floor.

10

Jodie

Aug 14, 2025

·

Stayed 1 night

The hotel was very nice and quiet all night. The bed was super comfortable and the hotel was clean and well maintained. Fantastic especially for the price point and super convenient to the airport. It’s not a walkable area but that is what the current state is near the airport. The hotel is gated and I felt safe myself as well as parking my rental car in their parking lot.

10

Rob

Sep 9, 2024

·

Stayed 2 nights

Complimentary Lyft rides to and from the airport was nice. Great fire pit and pool area. Staff was helpful and friendly.

8

Robert

Oct 3, 2025

·

Stayed 1 night

Good choice for an overnight airport stay. The airport shuttle service uses Lyft and was great! Generally the hotel condition is good, however, some of the furniture items in our room showed signs of wear and tear. The hotel offers a made to order breakfast which was quite good.

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Cleanliness

Many reviews describe clean rooms and well-kept common areas; however, there are recurring reports of stained carpets, odors, wet floors, and occasional pests or housekeeping lapses.

Related guest reviews

10

angel miguel

Nov 17, 2025

·

Stayed 1 night

Very clean and comfortable

2

DAN

Jul 21, 2025

·

Stayed 1 night

It is terrible things that I found "Cockroach"in the bathroom, and I told the from desk, but she has not saying anything to me, looks like it is normal things, I and my friends will not be there anymore .

10

Mauricio

Aug 26, 2024

·

Stayed 1 night

Clean rooms, nice people at the front desk. Overall great stay.

10

Tom

Oct 1, 2025

·

Stayed 1 night

excellent hotel near the airport, very quiet. room was clean and the entire hotel seemed well maintained.

8

Emily

Oct 13, 2025

·

Stayed 1 night

Clean room

4

Jamille

Oct 25, 2024

·

Stayed 1 night

The room smelled like cheap perfume, cigarettes and BO. We found hairs in our bed sheets. The chair was dirty and had cigarette burn marks. I told the manager and he did nothing, just said they’re sorry for the inconvenience. I will never come back again.

8

Junaid

Oct 17, 2025

·

Stayed 1 night

The room floor was very wet and smell!

2

Charvalla

Mar 5, 2025

·

Stayed 2 nights

Room was terrible. Drapes were torn, bed was lumpy, standing water in the tub, sink wouldn’t drain.

2

Sheila

Aug 11, 2025

·

Stayed 1 night

The outside of the hotel was unclean. Trash on the ground. Inside lobby area was nice. You turn the corner and you see large stains on the carpet. Elevator was dirty inside. Open our room door strong order. Bed was very lumpy not a good night aleep. Guests were running and yelling during the early mornings. Hard to sleep. Breakfast was just okay nothing to brag about. After seeing a very latge rat come in from the outsdie before we left we will kot be returning.

6

Jesse

Aug 15, 2025

·

Stayed 1 night

The hotel was nice generally. The room we were in had a couch with some unidentifiable stains, and the wifi didn't reach our room. The bed was fine though. It was sufficient for a night's stay.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and often spacious with cozy beds; several guests note dated decor, thin walls or road noise, and layout or HVAC quirks. TV channel/reception problems recur in multiple reviews.

Related guest reviews

8

Stephen

Dec 30, 2025

·

Stayed 1 night

The bed mattresses were old and needing to be flipped, rotated or replaced. Large sags on both sides closest to the middle bedside table. Uncomfortable night of sleep.

8

Donald

Aug 30, 2025

·

Stayed 1 night

The property was good, in general, but we were somewhat perplexed by the room arrangement. Normally, the bed faces the t.v., but in this case it was arranged to the side. Also, there was a $20 charge for parking (plus a $4 tourism tax) but the facility was not secured by a fence. Instead, there was a gate which raised when a ticket was accessed upon entering, but the exit gate was wide open. No security at all in a very dangerous neighborhood near the airport.

6

SHIH HSIEN

Jul 10, 2025

·

Stayed 2 nights

The hotel charges $20 for daily parking. Did not pay attention to this charge while booking. This is the first time I got charged for hotel parking. Shocking. The lobby is renewed but the room is not, old, dingy, but clean enough for a overnight stay.

6

Thomson

Aug 27, 2025

·

Stayed 2 nights

Tram noice inside the room.

8

Nour

Aug 20, 2025

·

Stayed 1 night

Overall as advertised. If you need something close to the airport then its very good option. Rooms are clean and service is very good. Only knock is walls are very thin and noise from other rooms/hallway can be heard.

8

Larry

Sep 12, 2025

·

Stayed 1 night

Clean room. Friendly staff. A little road noise. Good value.

8

Rita

Sep 30, 2024

·

Stayed 1 night

The front desk clerks & bellman were great. The rooms need remodeling. Not up to the Marriott standard. The location is frightening. My lyft driver was excellent. The coffee pot didn't work in my room.

8

Desarae

Dec 17, 2025

·

Stayed 1 night

Room was clean staff was nice it was easy checking in it was all around very nice and beds were so comfy

6

Samuel

Sep 10, 2025

·

Stayed 2 nights

Too much noise from outside AC split units .. TV never works .. no drinking water ( even a simple bottle ) in the room

8

Omar

Jun 30, 2025

·

Stayed 2 nights

I like this particular Courtyard because of the location. It's out of the way and at the same time it's easy to get to. Even on public transportation. I also like the rooms. They're clean. The hotel is quiet. And the staff is professional . Two things I didn't like was the rooms didn't have alarm clocks and the TV were missing the Marriott Bonvoy channels.

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Service

Service is widely praised as friendly, helpful, and efficient, including quick check-in and arranging airport Lyfts. A minority reported slow responses, brusque interactions, or reservation mishaps.

Related guest reviews

6

yvette

Jul 12, 2025

·

Stayed 1 night

Room was clean and roomy. Check in staff was friendly. I checked in about 6PM, a little after 8 it sounded like someone was trying to open our door, I was not sure if I was being paranoid or if it was our neighbors door. A few minutes later the phone in the room rings, I answer they hang up. A few minutes later the phone rings again it is the front desk, they were asking me my name what time I checked in and who checked me in. I gave them the info I could but I didn’t remember the young ladies name, then she asked me what she looked like. Almost felt like she was interrogating me. The then said they had not fully checked me in and she took care of it. A few min later the phone rings again and they hang up when I answer. The next morning I went to lobby to check if I was still ok for late checkout and if my shuttle to airport was scheduled. The lady at the front acted like I was bothering her but she said I was all set. I went back up to my room and my keys did not work on door. I went back down and told her and said it may have been because my room was accidentally given to someone else. Again she seemed annoyed fixed my keys and handed them back. I went back to room went out to breakfast came back and everything was ok. About 10:30 AM i went down to micro market and there was new lady at front desk. I paid for my stuff, told her about the incident the night before and she was very apologetic. I decided to ask about late check out and shuttle again and it was not done.

8

Stephen

May 22, 2025

·

Stayed 1 night

Hotel was good with two exceptions. I recall the original Hotel.com description said they had an airport shuttle for the short ride to the Oakland Airport. That was a major reason I booked the Marriott Courtyard. Turns out there is no shuttle. They will however contact Lyft (only)directly to arrange a ride for you and pay for it. Arriving, I did not know this and paid for Lyft, but they don't do reimbursements. For departure, they booked a Lyft for 5 am, but I got a message from Lyft directly that they did not have a driver available, so I paid for my own Uber which showed up 4 mins later. Also, there is no coffee or snacks available in the lobby at any time. And the in-room coffee (Keurig) only came with two very small bottles of water. The desk clerk did give me a pint bottle of water when I arrived back at the hotel late in the evening. But, I would stay there again for the price and location (works for me)

10

Melinda

Oct 19, 2025

·

Stayed 1 night

Check in was very easy and our airport Lyft was scheduled for us. The cafe gentleman was very helpful with our late night dinner and making sure our toddler received his food first and then he back first thing in the morning and went out of his way to give the toddler french fries after the cafe was closed and then made me avocado toast. He went above and beyond and we were very greatful.

10

Craig

May 21, 2025

·

Stayed 1 night

The employees were very helpful

10

Claire

Aug 18, 2025

·

Stayed 1 night

My TV didn't work and it took almost an hour for Engineering to come and diagnose the problem (a bad TV). they quickly brought me a new one. Logging onto the free internet was a problem, but I was assured that by clicking 'paid internet' I was still getting it for free. We'll see when I check out. I was also surprised with a $20 parking fee....grrrr! Maybe this was on the initial page when I chose the hotel, but if so, I missed it.

6

Ester

Jan 9, 2025

·

Stayed 2 nights

I should have rated this hotel a 5, but because of a rude attitude of 1 staff, it affects the reputation of Marriot hotel. We had a plumbing problem around 12 midnight so I called the front desk. The first “hello” was already sounding irritated. I told her about the problem, “So, you wanted to transfer room” I suggested we’ll try it first w/ a plunger. “We don’t have a plunger. This is not a 5 star hotel.” Very rude. No explanation at all of how to transfer to another room, what room are we transferring to. So, I asked again. Very rudely she said, “you have to come down & get the keys from me.” This situation should have been fixed or dealt with if she was calm & nice on how she talks. She definitely needs some coaching on customer service especially if she is assigned in the front desk, the reception area. Btw, her name is Theo.

10

Pamler

Aug 26, 2025

·

Stayed 4 nights

Overall service was outstanding

2

Maria

May 28, 2025

·

Stayed 2 nights

The hotel moved my baggage without my permission and relocated me to another room without my consent. I approached the front desk, but they didn’t provide a reason for the move. I requested they manager’s assistance, but they weren’t present.

10

Ross

May 24, 2025

·

Stayed 1 night

The front desk clerk was fantastic. Friendly and genuinely interested in our travel plans and our trip in general. A delightful individual.

10

Ram

May 22, 2025

·

Stayed 1 night

Clean and friendly staff at this hotel. Checkin and checkouts were very simplified. Front desk service was excellent... very customer oriented (Clariza, Alex and Kareem) provided exceptional customer service. Thank you.

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Location

Very convenient to Oakland International Airport and the arena, but the surrounding area feels unsafe and is not walkable, with few nearby dining options.

Related guest reviews

8

Charles

Jun 25, 2024

·

Stayed 1 night

Not a great area but convenient to airport.

4

Fawna

Aug 30, 2025

·

Stayed 1 night

Rooms by the road very loud. Had to pay $20.00 to park. No carts for luggage. Did not seem to be in a safe area.

8

Ivan

Aug 17, 2025

·

Stayed 1 night

Location was convenient because the property is close to the airport. However at no fault you the property, the surrounding areas need improvement.

8

Donald

Aug 30, 2025

·

Stayed 1 night

The property was good, in general, but we were somewhat perplexed by the room arrangement. Normally, the bed faces the t.v., but in this case it was arranged to the side. Also, there was a $20 charge for parking (plus a $4 tourism tax) but the facility was not secured by a fence. Instead, there was a gate which raised when a ticket was accessed upon entering, but the exit gate was wide open. No security at all in a very dangerous neighborhood near the airport.

4

Travis

Mar 18, 2025

·

Stayed 1 night

The location is very suspect even for Oakland. I paid $20 for parking and they offered no liability for property, if you charge for parking you should share liability at least. Rooms were poorly maintained but new enough it was OK. Kitchen was out of commission and you CANT walk anywhere to eat. Bright spot every employee was super friendly and helpful.

10

Theodros

Sep 15, 2025

·

Stayed 7 nights

Very convenient to stay close to airport and shopping

10

Jodie

Aug 14, 2025

·

Stayed 1 night

The hotel was very nice and quiet all night. The bed was super comfortable and the hotel was clean and well maintained. Fantastic especially for the price point and super convenient to the airport. It’s not a walkable area but that is what the current state is near the airport. The hotel is gated and I felt safe myself as well as parking my rental car in their parking lot.

8

Charles

Jun 25, 2024

·

Stayed 1 night

Close to airport.

8

Christina

Jul 11, 2024

·

Stayed 1 night

The hotel was gated and that felt safe considering the area of Hegenberger is known for being a "bad" part of town. The hotel was super close to Oakland Arena, which is why I chose it and it was a perfect location for attending an event there. All in all, very happy with the staff, location, and safety of the hotel for the location that it is in.

8

Sandra

Oct 1, 2025

·

Stayed 1 night

Convenient for airport rides.

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AI-generated summary based on recent guest reviews

Dining

The on-site bistro/cafe is convenient and sometimes tasty, yet offerings can be limited or closed, breakfast is not complimentary, and opening times or coffee availability are inconsistent.

Related guest reviews

10

Yolanda

Jul 28, 2025

·

Stayed 1 night

Great staff. Excellent service. Dining options are outstanding.

10

Tracy Lynn

Jul 8, 2025

·

Stayed 1 night

Great customer service at the front desk! Very helpful and answered my questions. The Bistro had menu items that catered to my plant based eating which I really appreciated. The mediterranean grain bowl was delicious as well as the tomato soup! Chelsey was absolutely a doll and so friendly and accommodated my requests. My stay, while short, was enjoyable. Thank you, Marriot.

10

Mark

May 14, 2025

·

Stayed 1 night

Your place was great - the free shuttle to airport- excellent desk help. The only drawback was your bistro kitchen was out of almost everything Sunday night - and the area is not conducive for something to eat without a car. If the bistro would have had food - 5 stars all around. Thanks.

8

Heidi

Sep 2, 2025

·

Stayed 1 night

Perfect for an overnight layover. The outdoor pool was great, with lovely landscaping. The guy serving breakfast was overworked due to lack of staff, but incredibly friendly and good at his job. The person at the front desk in the early morning was not quite as friendly, but maybe she was just having a rough day. If you’re going to have a coffee machine in the room, there should be regular coffee pods available. Decaf pods don’t count.

4

Christopher

May 12, 2025

·

Stayed 4 nights

Rooms smelled, a/c leaked, parking not secured, dining had limited options everyday

8

JANELLE

Jul 29, 2025

·

Stayed 1 night

It was good overall but we paid for the breakfast to be included and when we went to get it they only had bagels. The hot breakfast had all run out and we were there by 6:30a.

10

Leslie

Nov 22, 2025

·

Stayed 1 night

Staff at check in was very friendly. Restaurant staff very pleasant and food was great and affordable. Room was great and bed was comfortable.

10

Saurabh

Mar 3, 2025

·

Stayed 2 nights

Liked everything except the breakfast options.

8

Kathy

Jul 25, 2025

·

Stayed 1 night

Staff in dining area brusque. Otherwise all good except poor tv reception

8

Angela

Oct 12, 2025

·

Stayed 1 night

Check-in was easy and Front desk staff was very nice. Arranged for a Lyft to the airport, which showed up right as scheduled. Room was clean and comfortable. Only complaint about the stay was the breakfast dining opened 30 minutes late, so we had to eat at the airport.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$119
February	$149
March	$122
April	$118
May	$133
June	$148
July	$135
August	$120
September	$164
October	$155
November	$119
December	$104

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $594	15	16	17	18 $146	19 $120
20 $112	21 $125	22 $158	23 $149	24 $113	25 $121	26 $122
27 $113	28 $114	29 $134	30 $122

Su	Mo	Tu	We	Th	Fr	Sa
				1 $155	2 $185	3 $185
4 $124	5 $122	6 $160	7 $138	8 $116	9 $126	10 $126
11 $114	12 $124	13 $147	14 $134	15 $114	16 $128	17 $126
18 $114	19 $125	20 $141	21 $128	22 $103	23 $121	24 $115
25 $105	26 $127	27 $144	28 $216	29 $104	30 $106	31 $111

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

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FAQs about Courtyard by Marriott Oakland Airport

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