Xambé
From
41 USD
a notte
Seleziona le date per controllare prezzi e disponibilità
From
41 USD
a notte
Informazioni su questa struttura
Grazie ad un'ampia gamma di servizi ricreativi, che includono una piscina all'aperto e un servizio di noleggio biciclette, il divertimento è assicurato. In questo aparthotel potrai inoltre contare su il Wi-Fi gratuito, servizi di concierge ...
Servizi
Grazie ad un'ampia gamma di servizi ricreativi, che includono una piscina all'aperto e un servizio di noleggio biciclette, il divertimento è assicurato. In questo aparthotel potrai inoltre contare su il Wi-Fi gratuito, servizi di concierge e una sala ricevimenti.
Servizi per le aziende
Potrai usufruire di una reception aperta 24 ore su 24, deposito bagagli e un servizio lavanderia. Il un parcheggio gratuito è disponibile in loco.
Camere
Rilassati in una delle 28 camere della struttura, complete di aria condizionata e Smart TV. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali in digitale è l'ideale per concedersi un po' di svago. I bagni sono dotati di doccia con soffione a pioggia e set di cortesia gratuiti. I comfort includono scrivanie e accessori per la preparazione di caffè/tè, mentre le pulizie sono eseguite servizio di pulizie su richiesta.
Posizione
A Tulum (Zama), potresti voler soggiornare presso Xambé ad appena 10 minuti di auto da Spiaggia di Tulum e da Rovine Maya di Tulum. Questo aparthotel si trova a 19,8 km da Parque Xel-Há e 8,5 km da Riserva della Biosfera di Sian Ka'an.
Nelle vicinanze
Centro di Stile di Vita Hunab(1.2 miglia)
Parco Dos Aguas(1.3 miglia)
Parco del Giaguaro(1.4 miglia)
Hospital de Tulum(1.5 miglia)
Accesso al Parque Jaguar(1.8 miglia)
Belvedere del Giaguaro di Tulum(1.8 miglia)
Parco Nazionale di Tulum(1.9 miglia)
Passeggiata d'Arte Holistika(2 miglia)
Spiaggia di Tulum(2.3 miglia)
Museo SFER IK(2.3 miglia)
Torre di Tulum(2.8 miglia)
Spiaggia pubblica Las Palmas(2.8 miglia)
Tempio di Doom(2.8 miglia)
Cenote Calavera(2.9 miglia)
Scultura Ven a la Luz(3.5 miglia)
L'aeroporto più comodo per raggiungere Xambé è Aeroporto internazionale di Tulum (TQO)(26.4 miglia)
Parcheggio
Navetta da/Per aeroporto
Piscina
Camere non fumatori
Banco escursioni
Servizio di pulizia
Posizione
Aldea Zama, Zama, Tulum, Tulum, Quintana Roo, Messico
Centro di Stile di Vita Hunab (1.2 miglia)
Parco Dos Aguas (1.3 miglia)
Parco del Giaguaro (1.4 miglia)
Hospital de Tulum (1.5 miglia)
Accesso al Parque Jaguar (1.8 miglia)
Belvedere del Giaguaro di Tulum (1.8 miglia)
Opzioni camera
5
Camera Grand
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
484 ft²
Aria condizionataWi-Fi (gratuito)Bagno privatoPatio
7
Appartamento Grand
Dettagli della camera
2 Letti Matrimoniali Grandi
Posti letto: 4
2260 ft²
Zona pranzo separataAria condizionataWi-Fi (gratuito)CucinaPiscina privataPatio
4
Camera Deluxe
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
431 ft²
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
6
Appartamento Superior
Dettagli della camera
2 Letti Matrimoniali Grandi
Posti letto: 4
1561 ft²
BalconeZona pranzo separataAria condizionataWi-Fi (gratuito)CucinaVasca idromassaggio privata esternaVasca spa privata
7
Suite Grand
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
1184 ft²
Zona pranzo separataAria condizionataWi-Fi (gratuito)CucinaPiscina privataPatio
6
Suite Superior
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
1184 ft²
BalconeZona pranzo separataAria condizionataWi-Fi (gratuito)CucinaVasca idromassaggio privata esternaVasca spa privata
5
Suite Deluxe
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
1184 ft²
BalconeZona pranzo separataAria condizionataWi-Fi (gratuito)CucinaVasca idromassaggio privata esternaVasca spa privata
6
Camera Superior
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
431 ft²
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
7
Appartamento Deluxe
Dettagli della camera
2 Letti Matrimoniali Grandi
Posti letto: 4
1561 ft²
BalconeZona pranzo separataAria condizionataWi-Fi (gratuito)CucinaVasca idromassaggio privata esternaVasca spa privata
Recensioni degli ospiti
9
Favoloso
Sulla base di 143 recensioni verificate
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
In Xambé, i viaggiatori evidenziano suite moderne e spaziose in stile appartamento e una spettacolare piscina sul tetto, una posizione tranquilla ad Aldea Zama e un personale cordiale e disponibile, segnalando al contempo problemi ricorrenti con l'acqua e il Wi-Fi e una pulizia altalenante.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
In Xambé, i viaggiatori evidenziano suite moderne e spaziose in stile appartamento e una spettacolare piscina sul tetto, una posizione tranquilla ad Aldea Zama e un personale cordiale e disponibile, segnalando al contempo problemi ricorrenti con l'acqua e il Wi-Fi e una pulizia altalenante.
Gli ospiti apprezzano le ampie stanze, la vista sulla giungla e i letti molto comodi, ma diversi segnalano rumore tra le unità adiacenti e problemi con la doccia o l'acqua calda. La zona è in fase di sviluppo e le strade possono essere confuse; molti consigliano di avere un'auto o uno scooter, anche se alcuni menzionano ristoranti raggiungibili a piedi in breve tempo. Il personale è ampiamente lodato per la sua cordialità e reattività, tuttavia una minoranza descrive problemi di comunicazione, fatturazione o prenotazione e un servizio di pulizia non sempre impeccabile. Aspettatevi un soggiorno elegante e discreto con ampi spazi ma occasionali inconvenienti con i servizi e le utenze.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
La piscina sul tetto è un punto di forza; alcune suite includono anche piscine private o vasche idromassaggio all'aperto, e c'è una lavanderia self-service gratuita. Molte recensioni segnalano interruzioni ricorrenti dell'acqua e piscine/idromassaggi freddi o poco manutenuti.
Recensioni degli ospiti correlate
4
Anja
19 gen 2025
·
Soggiorno di 10 notti
Auf den ersten Blick ist diese Unterkunft sehr schön und durchaus so wie auf den weiblichen Fotos zu sehen. Das Personal ist bemüht, doch leider auch überfordert, so dass viele Punkte unbearbeitet blieben. Für uns persönlich war es ärgerlich, dass das Internet die Hälfte unseres Aufenthaltes nicht funktionierte und wir nicht die gebuchte Anzahl von Betten bekamen. Sehr schade war auch, dass nicht kommuniziert wurde, dass Roomservice mit Zusatzkosten verbunden ist, ist aber auch keine Alternative gibt, da kein Reinigungsequipment zur Verfügung steht. Besonders der zusehens grüner werdende Pool war sehr schade, da er aufgrund mangelnder Hygiene nicht nutzbar war. Hinzufügen muss man auch, dass alle Pools inklusive dem öffentlichen nicht beheizt sind. Die Umgebung lädt leider auch nicht zum Spaziergang ein. Das Neubaugebiet ist riesig und kaum erschlossen, so, dass man zum nächsten Geschäft circa 20 Minuten zu Fuß gehen muss. Alles andere ist nur mit dem Auto zu erreichen. Wir waren sehr enttäuscht und würden nicht wiederkommen.
Auf den ersten Blick ist diese Unterkunft sehr schön und durchaus so wie auf den weiblichen Fotos zu sehen. Das Personal ist bemüht, doch leider auch überfordert, so dass viele Punkte unbearbeitet blieben. Für uns persönlich war es ärgerlich, dass das Internet die Hälfte unseres Aufenthaltes nicht funktionierte und wir nicht die gebuchte Anzahl von Betten bekamen. Sehr schade war auch, dass nicht kommuniziert wurde, dass Roomservice mit Zusatzkosten verbunden ist, ist aber auch keine Alternative gibt, da kein Reinigungsequipment zur Verfügung steht. Besonders der zusehens grüner werdende Pool war sehr schade, da er aufgrund mangelnder Hygiene nicht nutzbar war. Hinzufügen muss man auch, dass alle Pools inklusive dem öffentlichen nicht beheizt sind. Die Umgebung lädt leider auch nicht zum Spaziergang ein. Das Neubaugebiet ist riesig und kaum erschlossen, so, dass man zum nächsten Geschäft circa 20 Minuten zu Fuß gehen muss. Alles andere ist nur mit dem Auto zu erreichen. Wir waren sehr enttäuscht und würden nicht wiederkommen.
10
Jennifer
7 apr 2025
·
This was our second trip to Tulum Mexico which we absolutely love! We decided to stay in the Aldea Zama area bc we loved the proximity to both the beach (hotel zone) and also the city center. Xambe was amazing! From the moment we arrived we were greeted and welcomed like family. The hotel and most in the area are designed as apartment style with full kitchens. Our intent was to utilize this feature however the LOCAL restaurants were just too good to pass up tacos for breakfast! Lol!! The rooftop infinity edge pool is gorgeous and quiet. It was basically our own private retreat. We absolutely will be back to Xambe and have already recommended to friends.
This was our second trip to Tulum Mexico which we absolutely love! We decided to stay in the Aldea Zama area bc we loved the proximity to both the beach (hotel zone) and also the city center. Xambe was amazing! From the moment we arrived we were greeted and welcomed like family. The hotel and most in the area are designed as apartment style with full kitchens. Our intent was to utilize this feature however the LOCAL restaurants were just too good to pass up tacos for breakfast! Lol!! The rooftop infinity edge pool is gorgeous and quiet. It was basically our own private retreat. We absolutely will be back to Xambe and have already recommended to friends.
2
Irma Aguilar
26 nov 2024
·
Soggiorno di 7 notti
Nula comunicación en el tema de una fuga al parecer de agua, en el techo de la sala/cocina en el 3er día de estancia, NUNCA ofrecieron cambio de habitación, u otra opción, ya que simularon que todo estaba bien. La alberca y jacuzzi les falta mantenimiento y químicos Sanitarios, así como fría el agua. La decoración y muebles de excelente calidad !!
Nula comunicación en el tema de una fuga al parecer de agua, en el techo de la sala/cocina en el 3er día de estancia, NUNCA ofrecieron cambio de habitación, u otra opción, ya que simularon que todo estaba bien. La alberca y jacuzzi les falta mantenimiento y químicos Sanitarios, así como fría el agua. La decoración y muebles de excelente calidad !!
8
Sayeeda
4 mar 2025
·
Soggiorno di 6 notti
Over all stay was good but couldve been better if they werent having constant water issues. Literally 4/5 nights we stayed, we had water issues, as in no water. Poor pressure etc. Staff were very sweet and respectful. Interiors were beautiful and modern artsy, Place was clean. Rooftop and pool were gorgeous. Neighborhood was mostly quiet and safe. I appreciated the Free laundry room, just bring detergent. There was an Ice machine room with filtered water. Poor internet connection in rooms were a tad annoying as well. Will stay again if they have those two issues sorted.
Over all stay was good but couldve been better if they werent having constant water issues. Literally 4/5 nights we stayed, we had water issues, as in no water. Poor pressure etc. Staff were very sweet and respectful. Interiors were beautiful and modern artsy, Place was clean. Rooftop and pool were gorgeous. Neighborhood was mostly quiet and safe. I appreciated the Free laundry room, just bring detergent. There was an Ice machine room with filtered water. Poor internet connection in rooms were a tad annoying as well. Will stay again if they have those two issues sorted.
10
Jason
17 feb 2025
·
Soggiorno di 5 notti
Loved the rooftop pool. Only thing was the shower and wasn’t that great
Loved the rooftop pool. Only thing was the shower and wasn’t that great
2
Michael
18 nov 2024
·
Soggiorno di 4 notti
We payed extra to have a hottub only to find out they didn’t have hot water
We payed extra to have a hottub only to find out they didn’t have hot water
10
Kadeem
28 lug 2025
·
Soggiorno di 3 notti
My stay at this property was great . I loved the personal pool that came with the grand suite & also the rooftop pool was really nice . Would definitely come back !
My stay at this property was great . I loved the personal pool that came with the grand suite & also the rooftop pool was really nice . Would definitely come back !
10
Myriam
1 mar 2025
·
Soggiorno di 3 notti
Nous avons eu un très bon accueil avec le personnel. Ils nous ont donné pas mal de conseils sur les lieux à visiter ou des restaurants. L’hôtel est vraiment splendide avec un super belle vue sur la forêt et un peu sur la zone hôtelière La chambre est spacieuse et bien équipée. Le roof top est sublime avec un coin bar. Il y a une laverie gratuite (lave linge +sèche linge) pour les clients de l’hôtel (vraiment très appréciable). La wifi fonctionne bien. L’hôtel est dans une zone vraiment calme. Nous avons eu quelques soucis avec des coupure d’eau, mais le personnel nous a prévenus et est tout de suite intervenu. Ce qui était appréciable
Nous avons eu un très bon accueil avec le personnel. Ils nous ont donné pas mal de conseils sur les lieux à visiter ou des restaurants. L’hôtel est vraiment splendide avec un super belle vue sur la forêt et un peu sur la zone hôtelière La chambre est spacieuse et bien équipée. Le roof top est sublime avec un coin bar. Il y a une laverie gratuite (lave linge +sèche linge) pour les clients de l’hôtel (vraiment très appréciable). La wifi fonctionne bien. L’hôtel est dans une zone vraiment calme. Nous avons eu quelques soucis avec des coupure d’eau, mais le personnel nous a prévenus et est tout de suite intervenu. Ce qui était appréciable
10
Donald
6 gen 2024
·
Soggiorno di 10 notti
Very new property. Beautiful rooms and views. Amazing rooftop pool. Friendly and helpful staff. I would stay again!
Very new property. Beautiful rooms and views. Amazing rooftop pool. Friendly and helpful staff. I would stay again!
10
Julie
21 feb 2025
·
Soggiorno di 14 notti
Spacious apartments, great roof -top pool well maintained, friendly staff
Spacious apartments, great roof -top pool well maintained, friendly staff
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Opinioni contrastanti: molti hanno trovato le camere pulite e nuove, ma diversi hanno segnalato la presenza di formiche, ragni/ragnatele e pulizie incomplete, inclusi insetti morti dopo la disinfestazione. Il servizio di pulizia potrebbe essere limitato o a pagamento per alcuni soggiorni.
Recensioni degli ospiti correlate
8
Alberto
10 gen 2024
·
Soggiorno di 2 notti
LA propiedad al parecer es nueva y muy bonito el diseño de las habitaciones y las areas comunes, tuvimos dos inconvenientes, no nos facturaron y ademas había arañas en las habitaciones, pedimos que aspiraran pero no lo hicieron
LA propiedad al parecer es nueva y muy bonito el diseño de las habitaciones y las areas comunes, tuvimos dos inconvenientes, no nos facturaron y ademas había arañas en las habitaciones, pedimos que aspiraran pero no lo hicieron
8
Tracy
24 set 2025
·
Soggiorno di 3 notti
I chose the book now & pay later option but Xambé charged my card anyway. Even with proof, they denied it. Expedia was unable to resolve it and advised me to contact my bank. They are investigating. Prior to this & upon the advisement of an Expedia representative, I canceled the 1st booking in due time and rebooked as a bundle deal expecting a refund. As for the apartment, it was clean, spacious and tastefully decorated. The rooftop pool is gorgeous! However, I had an issue with bugs in my ground floor bedroom. I didn’t panic when I saw the first bug as the security guard was kind enough to come to the rescue. But the second night there was one on my bed that got away so I slept in the other bedroom with my daughter and her friend the remainder of our stay! The manager’s solution was to fumigate the next morning while we were out of the apartment. Just as I feared, that brought more out of “hiding” which left dead bugs on the floor that were not removed! I understand that the environment is a conducive habitat for bugs, however extra efforts should be taken to prevent or minimize the problem PRIOR to each guest’s arrival especially in the ground floor apartments. The receptionists are great! They reached out immediately through Expedia then WhatsApp to welcome me and offer assistance in any way to make our trip smooth and memorable.They were VERY responsive and accommodating via WhatsApp but in person communication was difficult. An electronic translator would be helpful.
I chose the book now & pay later option but Xambé charged my card anyway. Even with proof, they denied it. Expedia was unable to resolve it and advised me to contact my bank. They are investigating. Prior to this & upon the advisement of an Expedia representative, I canceled the 1st booking in due time and rebooked as a bundle deal expecting a refund. As for the apartment, it was clean, spacious and tastefully decorated. The rooftop pool is gorgeous! However, I had an issue with bugs in my ground floor bedroom. I didn’t panic when I saw the first bug as the security guard was kind enough to come to the rescue. But the second night there was one on my bed that got away so I slept in the other bedroom with my daughter and her friend the remainder of our stay! The manager’s solution was to fumigate the next morning while we were out of the apartment. Just as I feared, that brought more out of “hiding” which left dead bugs on the floor that were not removed! I understand that the environment is a conducive habitat for bugs, however extra efforts should be taken to prevent or minimize the problem PRIOR to each guest’s arrival especially in the ground floor apartments. The receptionists are great! They reached out immediately through Expedia then WhatsApp to welcome me and offer assistance in any way to make our trip smooth and memorable.They were VERY responsive and accommodating via WhatsApp but in person communication was difficult. An electronic translator would be helpful.
10
Ilka
9 feb 2025
·
Soggiorno di 3 notti
Wir hatten eine große Suite mit 120 m2. Die Suite war sehr schön eingerichtet und man kann sich dort sehr wohl fühlen. Leider waren aber viele Ecken innerhalb der Suite und in den Gängen des Hotels nicht besonders sauber, bzw. nicht gut geputzt. Die Küche der Suite hat schönes Geschirr, einen großen Kühlschrank, eine Mikro und einen Herd ( keinen Tee-/ Kaffeekocher, wie in unserer Beschreibung). Aber es gab keinen Mülleimer, keinerlei Gewürze, keinen Spülschwamm oder Geschirrhandtuch etc… Die Mitarbeiter sind insgesamt nett und bemüht gewesen. Der Rooftopbereich mit langem Pool ist wunderschön. Die Umgebung ist sicher, grün und ruhig (bis auf einen Hund, der zeitweise durchgebellt hat), trotz vieler neuer Bauprojekte. Das Wasser im Hotel ist mehrfach ausgefallen. Ein Rad, Mietauto o. Ä. ist notwendig. Sowohl zur Strandregion, wie auch in die Stadt ist es doch recht weit. Gerne hätten wir das Xambé besser bewertet, und obwohl wir einen super Preis gezahlt haben für diese große tolle Wohnung, war man fast traurig, dass sich letztendlich um das Hotel und die Zimmer nicht besser gekümmert wird. Da wäre Potential nach oben.
Wir hatten eine große Suite mit 120 m2. Die Suite war sehr schön eingerichtet und man kann sich dort sehr wohl fühlen. Leider waren aber viele Ecken innerhalb der Suite und in den Gängen des Hotels nicht besonders sauber, bzw. nicht gut geputzt. Die Küche der Suite hat schönes Geschirr, einen großen Kühlschrank, eine Mikro und einen Herd ( keinen Tee-/ Kaffeekocher, wie in unserer Beschreibung). Aber es gab keinen Mülleimer, keinerlei Gewürze, keinen Spülschwamm oder Geschirrhandtuch etc… Die Mitarbeiter sind insgesamt nett und bemüht gewesen. Der Rooftopbereich mit langem Pool ist wunderschön. Die Umgebung ist sicher, grün und ruhig (bis auf einen Hund, der zeitweise durchgebellt hat), trotz vieler neuer Bauprojekte. Das Wasser im Hotel ist mehrfach ausgefallen. Ein Rad, Mietauto o. Ä. ist notwendig. Sowohl zur Strandregion, wie auch in die Stadt ist es doch recht weit. Gerne hätten wir das Xambé besser bewertet, und obwohl wir einen super Preis gezahlt haben für diese große tolle Wohnung, war man fast traurig, dass sich letztendlich um das Hotel und die Zimmer nicht besser gekümmert wird. Da wäre Potential nach oben.
8
Tracy
8 apr 2024
·
Soggiorno di 7 notti
Quiet location, 15 min bike ride to beach Restaurant 10-15 min walk Room spacious, rooftop pool is great Staff are friendly and helpful Only negative thing to say is our room was only partially clean. Bathroom/toilet was dirty and garbage was full on arrival Restaurants in surrounding area are fairly expensive. Taxis are easy to get to go to beach. Beach roads are very congested but easy to get taxi back
Quiet location, 15 min bike ride to beach Restaurant 10-15 min walk Room spacious, rooftop pool is great Staff are friendly and helpful Only negative thing to say is our room was only partially clean. Bathroom/toilet was dirty and garbage was full on arrival Restaurants in surrounding area are fairly expensive. Taxis are easy to get to go to beach. Beach roads are very congested but easy to get taxi back
6
Maria Fernanda
16 gen 2024
·
Soggiorno di 3 notti
Es un lugar precioso para estar, sin embargo la calefacción de la alberca funcionó 1 vez de todos los días que estuve, no hacían limpieza diario, había muchas arañas y telarañas en el baño, el bote de basura era insuficiente.
Es un lugar precioso para estar, sin embargo la calefacción de la alberca funcionó 1 vez de todos los días que estuve, no hacían limpieza diario, había muchas arañas y telarañas en el baño, el bote de basura era insuficiente.
8
Thomas
19 apr 2025
·
Soggiorno di 3 notti
Super modernes hotel. Leider nicht so sauber. Dafür das es er 2 Jahre alt ist, bedarf es einiges a Instandhaltung
Super modernes hotel. Leider nicht so sauber. Dafür das es er 2 Jahre alt ist, bedarf es einiges a Instandhaltung
8
Sayeeda
4 mar 2025
·
Soggiorno di 6 notti
Over all stay was good but couldve been better if they werent having constant water issues. Literally 4/5 nights we stayed, we had water issues, as in no water. Poor pressure etc. Staff were very sweet and respectful. Interiors were beautiful and modern artsy, Place was clean. Rooftop and pool were gorgeous. Neighborhood was mostly quiet and safe. I appreciated the Free laundry room, just bring detergent. There was an Ice machine room with filtered water. Poor internet connection in rooms were a tad annoying as well. Will stay again if they have those two issues sorted.
Over all stay was good but couldve been better if they werent having constant water issues. Literally 4/5 nights we stayed, we had water issues, as in no water. Poor pressure etc. Staff were very sweet and respectful. Interiors were beautiful and modern artsy, Place was clean. Rooftop and pool were gorgeous. Neighborhood was mostly quiet and safe. I appreciated the Free laundry room, just bring detergent. There was an Ice machine room with filtered water. Poor internet connection in rooms were a tad annoying as well. Will stay again if they have those two issues sorted.
10
Donovan
18 nov 2025
·
Soggiorno di 2 notti
Las instalaciones funcionales, la limpieza de la habitación es excelente,
Las instalaciones funcionales, la limpieza de la habitación es excelente,
6
Omri
4 mar 2025
·
Soggiorno di 3 notti
The property itself is absolutely beautiful, and the staff at the front desk were incredibly kind and welcoming, which we really appreciated. The location and overall atmosphere had so much potential for a great stay. However, the cleanliness was a major issue. There were ants everywhere, dirt all over the floor, and spider webs in multiple areas, which made it feel like the room hadn’t been properly cleaned in a while. It was disappointing because with better housekeeping, this place could be amazing. If management improves the cleaning standards, Xambe Hotel could be a great place to stay. Until then, I’d hesitate to recommend it.
The property itself is absolutely beautiful, and the staff at the front desk were incredibly kind and welcoming, which we really appreciated. The location and overall atmosphere had so much potential for a great stay. However, the cleanliness was a major issue. There were ants everywhere, dirt all over the floor, and spider webs in multiple areas, which made it feel like the room hadn’t been properly cleaned in a while. It was disappointing because with better housekeeping, this place could be amazing. If management improves the cleaning standards, Xambe Hotel could be a great place to stay. Until then, I’d hesitate to recommend it.
4
Saul
1 nov 2024
·
Soggiorno di 4 notti
Me dieron una habitación sucia, me cambiaron a otra con suciedades en el mini refrigerador. La limpieza de la habitación tiene un sobrecosto (considerable), lo que siempre está incluido en hoteles del mismo coste. Llegar es complicado, y al estar pegado a la selva entran muchos bichos.
Me dieron una habitación sucia, me cambiaron a otra con suciedades en el mini refrigerador. La limpieza de la habitación tiene un sobrecosto (considerable), lo que siempre está incluido en hoteles del mismo coste. Llegar es complicado, y al estar pegado a la selva entran muchos bichos.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Camere
Suite in stile appartamento spaziose e moderne, con cucina completa, arredamento curato, vista sulla giungla e letti molto comodi. Alcuni ospiti hanno riscontrato rumore tra le unità adiacenti, Wi-Fi instabile e problemi con la doccia o l'acqua calda.
Recensioni degli ospiti correlate
8
Tracy
24 set 2025
·
Soggiorno di 3 notti
I chose the book now & pay later option but Xambé charged my card anyway. Even with proof, they denied it. Expedia was unable to resolve it and advised me to contact my bank. They are investigating. Prior to this & upon the advisement of an Expedia representative, I canceled the 1st booking in due time and rebooked as a bundle deal expecting a refund. As for the apartment, it was clean, spacious and tastefully decorated. The rooftop pool is gorgeous! However, I had an issue with bugs in my ground floor bedroom. I didn’t panic when I saw the first bug as the security guard was kind enough to come to the rescue. But the second night there was one on my bed that got away so I slept in the other bedroom with my daughter and her friend the remainder of our stay! The manager’s solution was to fumigate the next morning while we were out of the apartment. Just as I feared, that brought more out of “hiding” which left dead bugs on the floor that were not removed! I understand that the environment is a conducive habitat for bugs, however extra efforts should be taken to prevent or minimize the problem PRIOR to each guest’s arrival especially in the ground floor apartments. The receptionists are great! They reached out immediately through Expedia then WhatsApp to welcome me and offer assistance in any way to make our trip smooth and memorable.They were VERY responsive and accommodating via WhatsApp but in person communication was difficult. An electronic translator would be helpful.
I chose the book now & pay later option but Xambé charged my card anyway. Even with proof, they denied it. Expedia was unable to resolve it and advised me to contact my bank. They are investigating. Prior to this & upon the advisement of an Expedia representative, I canceled the 1st booking in due time and rebooked as a bundle deal expecting a refund. As for the apartment, it was clean, spacious and tastefully decorated. The rooftop pool is gorgeous! However, I had an issue with bugs in my ground floor bedroom. I didn’t panic when I saw the first bug as the security guard was kind enough to come to the rescue. But the second night there was one on my bed that got away so I slept in the other bedroom with my daughter and her friend the remainder of our stay! The manager’s solution was to fumigate the next morning while we were out of the apartment. Just as I feared, that brought more out of “hiding” which left dead bugs on the floor that were not removed! I understand that the environment is a conducive habitat for bugs, however extra efforts should be taken to prevent or minimize the problem PRIOR to each guest’s arrival especially in the ground floor apartments. The receptionists are great! They reached out immediately through Expedia then WhatsApp to welcome me and offer assistance in any way to make our trip smooth and memorable.They were VERY responsive and accommodating via WhatsApp but in person communication was difficult. An electronic translator would be helpful.
8
Kliti
17 gen 2024
·
Soggiorno di 6 notti
Brand new and very nicely designed! The room was very clean when we first checked-in. Easy comunication with front desk through whatsapp. worth mentioning: if you book just book 1 bdrm, they might reserve the other part of the appartment to other guests which can be heard as if they are in your own room! This is an issue with the layout and guests can be heard a lot! So the design is that each floor has 4 big appartments with a kitchen, 2 bdrm and 2 bathrooms each. They are designed such that, 1 bdrm and bathroom can be seperated by a door and booked seperatly based on the reservations. If that is the case, the other half of the appartment can be reserved by other guests!
Brand new and very nicely designed! The room was very clean when we first checked-in. Easy comunication with front desk through whatsapp. worth mentioning: if you book just book 1 bdrm, they might reserve the other part of the appartment to other guests which can be heard as if they are in your own room! This is an issue with the layout and guests can be heard a lot! So the design is that each floor has 4 big appartments with a kitchen, 2 bdrm and 2 bathrooms each. They are designed such that, 1 bdrm and bathroom can be seperated by a door and booked seperatly based on the reservations. If that is the case, the other half of the appartment can be reserved by other guests!
10
Ilka
9 feb 2025
·
Soggiorno di 3 notti
Wir hatten eine große Suite mit 120 m2. Die Suite war sehr schön eingerichtet und man kann sich dort sehr wohl fühlen. Leider waren aber viele Ecken innerhalb der Suite und in den Gängen des Hotels nicht besonders sauber, bzw. nicht gut geputzt. Die Küche der Suite hat schönes Geschirr, einen großen Kühlschrank, eine Mikro und einen Herd ( keinen Tee-/ Kaffeekocher, wie in unserer Beschreibung). Aber es gab keinen Mülleimer, keinerlei Gewürze, keinen Spülschwamm oder Geschirrhandtuch etc… Die Mitarbeiter sind insgesamt nett und bemüht gewesen. Der Rooftopbereich mit langem Pool ist wunderschön. Die Umgebung ist sicher, grün und ruhig (bis auf einen Hund, der zeitweise durchgebellt hat), trotz vieler neuer Bauprojekte. Das Wasser im Hotel ist mehrfach ausgefallen. Ein Rad, Mietauto o. Ä. ist notwendig. Sowohl zur Strandregion, wie auch in die Stadt ist es doch recht weit. Gerne hätten wir das Xambé besser bewertet, und obwohl wir einen super Preis gezahlt haben für diese große tolle Wohnung, war man fast traurig, dass sich letztendlich um das Hotel und die Zimmer nicht besser gekümmert wird. Da wäre Potential nach oben.
Wir hatten eine große Suite mit 120 m2. Die Suite war sehr schön eingerichtet und man kann sich dort sehr wohl fühlen. Leider waren aber viele Ecken innerhalb der Suite und in den Gängen des Hotels nicht besonders sauber, bzw. nicht gut geputzt. Die Küche der Suite hat schönes Geschirr, einen großen Kühlschrank, eine Mikro und einen Herd ( keinen Tee-/ Kaffeekocher, wie in unserer Beschreibung). Aber es gab keinen Mülleimer, keinerlei Gewürze, keinen Spülschwamm oder Geschirrhandtuch etc… Die Mitarbeiter sind insgesamt nett und bemüht gewesen. Der Rooftopbereich mit langem Pool ist wunderschön. Die Umgebung ist sicher, grün und ruhig (bis auf einen Hund, der zeitweise durchgebellt hat), trotz vieler neuer Bauprojekte. Das Wasser im Hotel ist mehrfach ausgefallen. Ein Rad, Mietauto o. Ä. ist notwendig. Sowohl zur Strandregion, wie auch in die Stadt ist es doch recht weit. Gerne hätten wir das Xambé besser bewertet, und obwohl wir einen super Preis gezahlt haben für diese große tolle Wohnung, war man fast traurig, dass sich letztendlich um das Hotel und die Zimmer nicht besser gekümmert wird. Da wäre Potential nach oben.
10
Jennifer
29 nov 2025
·
Soggiorno di 9 notti
Xambé is a little peace of heaven! We stayed on the top floor and the view is incredible. Very safe and quiet area. 5-10 minute walk to amazing restaurants. I would recommend having a car. Surrounding area is all very nice and also very safe. Romina and Baltazar took amazing care of us! Highly recommend. This was my second time staying here and I hope to return again someday!
Xambé is a little peace of heaven! We stayed on the top floor and the view is incredible. Very safe and quiet area. 5-10 minute walk to amazing restaurants. I would recommend having a car. Surrounding area is all very nice and also very safe. Romina and Baltazar took amazing care of us! Highly recommend. This was my second time staying here and I hope to return again someday!
10
Jennifer
7 apr 2025
·
This was our second trip to Tulum Mexico which we absolutely love! We decided to stay in the Aldea Zama area bc we loved the proximity to both the beach (hotel zone) and also the city center. Xambe was amazing! From the moment we arrived we were greeted and welcomed like family. The hotel and most in the area are designed as apartment style with full kitchens. Our intent was to utilize this feature however the LOCAL restaurants were just too good to pass up tacos for breakfast! Lol!! The rooftop infinity edge pool is gorgeous and quiet. It was basically our own private retreat. We absolutely will be back to Xambe and have already recommended to friends.
This was our second trip to Tulum Mexico which we absolutely love! We decided to stay in the Aldea Zama area bc we loved the proximity to both the beach (hotel zone) and also the city center. Xambe was amazing! From the moment we arrived we were greeted and welcomed like family. The hotel and most in the area are designed as apartment style with full kitchens. Our intent was to utilize this feature however the LOCAL restaurants were just too good to pass up tacos for breakfast! Lol!! The rooftop infinity edge pool is gorgeous and quiet. It was basically our own private retreat. We absolutely will be back to Xambe and have already recommended to friends.
10
J.
6 feb 2025
·
Soggiorno di 3 notti
We stayed in the top floor in the “Superior Suite” and it was a dream! It was absolutely beautiful and the view of the untouched jungle behind us was everything! The bed was giant, I think larger than a standard King bed and was the most comfortable bed and pillow I’ve ever slept in. Blackout curtains in the bedroom worked wonderfully. The rooftop public pool was also extremely nice. The staff at the front desk were friendly and welcoming and quick to assist when we needed a hand. The Aldea Zama area of Tulum seemed to be the most developed as far as paved roads go. We were pleasantly surprised after staying in the Veleta area first where everything is dirt roads and potholes currently (early 2025). We already want to return to Xambé. I just hope the price doesn’t skyrocket after all these amazing reviews haha! I have nothing negative to say. We stayed in 4 different places and Xambé was our absolute favourite! We want to return with friends next time! I left my heart at Xambé Tulum ❤️
We stayed in the top floor in the “Superior Suite” and it was a dream! It was absolutely beautiful and the view of the untouched jungle behind us was everything! The bed was giant, I think larger than a standard King bed and was the most comfortable bed and pillow I’ve ever slept in. Blackout curtains in the bedroom worked wonderfully. The rooftop public pool was also extremely nice. The staff at the front desk were friendly and welcoming and quick to assist when we needed a hand. The Aldea Zama area of Tulum seemed to be the most developed as far as paved roads go. We were pleasantly surprised after staying in the Veleta area first where everything is dirt roads and potholes currently (early 2025). We already want to return to Xambé. I just hope the price doesn’t skyrocket after all these amazing reviews haha! I have nothing negative to say. We stayed in 4 different places and Xambé was our absolute favourite! We want to return with friends next time! I left my heart at Xambé Tulum ❤️
6
Anastasiya
18 gen 2025
·
Soggiorno di 2 notti
Overall nice hotel but definitely needs improvement. Cons: - Hot water was only running for 5 minutes, i had to go to the front desk to ask to fix it - AC remote was not working, I went to front desk they put new batteries but in the morning it was not working again - No extra toilet paper, you only have one roll in your bathroom - Also little ants in the room - They did not have any bikes for rent when I came Other than that was good
Overall nice hotel but definitely needs improvement. Cons: - Hot water was only running for 5 minutes, i had to go to the front desk to ask to fix it - AC remote was not working, I went to front desk they put new batteries but in the morning it was not working again - No extra toilet paper, you only have one roll in your bathroom - Also little ants in the room - They did not have any bikes for rent when I came Other than that was good
10
Jason
17 feb 2025
·
Soggiorno di 5 notti
Loved the rooftop pool. Only thing was the shower and wasn’t that great
Loved the rooftop pool. Only thing was the shower and wasn’t that great
10
Andrew
10 mag 2024
·
Soggiorno di 1 notte
Beautiful modern room.
Beautiful modern room.
6
guillermo
4 gen 2025
·
Soggiorno di 6 notti
Demasiado ruido entre cuartos debido a que solo los divide una puerta escuchas todo , problemas de wifi
Demasiado ruido entre cuartos debido a que solo los divide una puerta escuchas todo , problemas de wifi
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizio
Il personale è spesso descritto come cordiale, accogliente e disponibile (spesso tramite WhatsApp). Una minoranza segnala un supporto alla reception lento o assente e difficoltà con la fatturazione, l'assegnazione delle camere o la comunicazione.
Recensioni degli ospiti correlate
10
Eric
16 gen 2026
·
Soggiorno di 5 notti
Wonderful experience..the staff was fantastic and very helpful… you need a car or scooter… one downside of aldea zama, very few street lights at night…
Wonderful experience..the staff was fantastic and very helpful… you need a car or scooter… one downside of aldea zama, very few street lights at night…
8
Tracy
24 set 2025
·
Soggiorno di 3 notti
I chose the book now & pay later option but Xambé charged my card anyway. Even with proof, they denied it. Expedia was unable to resolve it and advised me to contact my bank. They are investigating. Prior to this & upon the advisement of an Expedia representative, I canceled the 1st booking in due time and rebooked as a bundle deal expecting a refund. As for the apartment, it was clean, spacious and tastefully decorated. The rooftop pool is gorgeous! However, I had an issue with bugs in my ground floor bedroom. I didn’t panic when I saw the first bug as the security guard was kind enough to come to the rescue. But the second night there was one on my bed that got away so I slept in the other bedroom with my daughter and her friend the remainder of our stay! The manager’s solution was to fumigate the next morning while we were out of the apartment. Just as I feared, that brought more out of “hiding” which left dead bugs on the floor that were not removed! I understand that the environment is a conducive habitat for bugs, however extra efforts should be taken to prevent or minimize the problem PRIOR to each guest’s arrival especially in the ground floor apartments. The receptionists are great! They reached out immediately through Expedia then WhatsApp to welcome me and offer assistance in any way to make our trip smooth and memorable.They were VERY responsive and accommodating via WhatsApp but in person communication was difficult. An electronic translator would be helpful.
I chose the book now & pay later option but Xambé charged my card anyway. Even with proof, they denied it. Expedia was unable to resolve it and advised me to contact my bank. They are investigating. Prior to this & upon the advisement of an Expedia representative, I canceled the 1st booking in due time and rebooked as a bundle deal expecting a refund. As for the apartment, it was clean, spacious and tastefully decorated. The rooftop pool is gorgeous! However, I had an issue with bugs in my ground floor bedroom. I didn’t panic when I saw the first bug as the security guard was kind enough to come to the rescue. But the second night there was one on my bed that got away so I slept in the other bedroom with my daughter and her friend the remainder of our stay! The manager’s solution was to fumigate the next morning while we were out of the apartment. Just as I feared, that brought more out of “hiding” which left dead bugs on the floor that were not removed! I understand that the environment is a conducive habitat for bugs, however extra efforts should be taken to prevent or minimize the problem PRIOR to each guest’s arrival especially in the ground floor apartments. The receptionists are great! They reached out immediately through Expedia then WhatsApp to welcome me and offer assistance in any way to make our trip smooth and memorable.They were VERY responsive and accommodating via WhatsApp but in person communication was difficult. An electronic translator would be helpful.
4
Promi
4 mag 2024
·
My partner and I booked the grand suite at this hotel which mentioned we would get the yard, pool AND outdoor spa tub. Upon check-in we were given just a normal apartment with a tub in the balcony. We tried to resolve the issue with the hotel for many days but they refused to give us the room we actually booked and stopped helping on getting a refund. Stay away from this hotel!! They have false advertisement and horrible communication. Save your money and go to a more reliable hotel.
My partner and I booked the grand suite at this hotel which mentioned we would get the yard, pool AND outdoor spa tub. Upon check-in we were given just a normal apartment with a tub in the balcony. We tried to resolve the issue with the hotel for many days but they refused to give us the room we actually booked and stopped helping on getting a refund. Stay away from this hotel!! They have false advertisement and horrible communication. Save your money and go to a more reliable hotel.
10
Fan
8 dic 2024
·
Soggiorno di 1 notte
Very beautiful design, great facilities and surrounding environment, and the front desk staff Monica is very friendly and supportive
Very beautiful design, great facilities and surrounding environment, and the front desk staff Monica is very friendly and supportive
10
Jennifer
29 nov 2025
·
Soggiorno di 9 notti
Xambé is a little peace of heaven! We stayed on the top floor and the view is incredible. Very safe and quiet area. 5-10 minute walk to amazing restaurants. I would recommend having a car. Surrounding area is all very nice and also very safe. Romina and Baltazar took amazing care of us! Highly recommend. This was my second time staying here and I hope to return again someday!
Xambé is a little peace of heaven! We stayed on the top floor and the view is incredible. Very safe and quiet area. 5-10 minute walk to amazing restaurants. I would recommend having a car. Surrounding area is all very nice and also very safe. Romina and Baltazar took amazing care of us! Highly recommend. This was my second time staying here and I hope to return again someday!
10
Jennifer
7 apr 2025
·
This was our second trip to Tulum Mexico which we absolutely love! We decided to stay in the Aldea Zama area bc we loved the proximity to both the beach (hotel zone) and also the city center. Xambe was amazing! From the moment we arrived we were greeted and welcomed like family. The hotel and most in the area are designed as apartment style with full kitchens. Our intent was to utilize this feature however the LOCAL restaurants were just too good to pass up tacos for breakfast! Lol!! The rooftop infinity edge pool is gorgeous and quiet. It was basically our own private retreat. We absolutely will be back to Xambe and have already recommended to friends.
This was our second trip to Tulum Mexico which we absolutely love! We decided to stay in the Aldea Zama area bc we loved the proximity to both the beach (hotel zone) and also the city center. Xambe was amazing! From the moment we arrived we were greeted and welcomed like family. The hotel and most in the area are designed as apartment style with full kitchens. Our intent was to utilize this feature however the LOCAL restaurants were just too good to pass up tacos for breakfast! Lol!! The rooftop infinity edge pool is gorgeous and quiet. It was basically our own private retreat. We absolutely will be back to Xambe and have already recommended to friends.
10
kourtney
19 mag 2024
·
Soggiorno di 3 notti
I lo ed staying here. It was my first time in tulum and wasnt sure what to expect. The hotel is an easy walk to several restaurants and 7-11. The property was clean with a cute little balcony, where we sat in the early mornings. The room was very comfortable with air conditioning and cieling fan. We actually got cold at night. The hosts were gracious. Rented us a scooter. Gave us recommendations and helped arrange taxis and car services whenever we needed. The pool area is nice and relaxing but because its open air, it needs to be cleaned just a bit as you will see a few leaves from trees but nothing crazy. Id definitely stay here again.
I lo ed staying here. It was my first time in tulum and wasnt sure what to expect. The hotel is an easy walk to several restaurants and 7-11. The property was clean with a cute little balcony, where we sat in the early mornings. The room was very comfortable with air conditioning and cieling fan. We actually got cold at night. The hosts were gracious. Rented us a scooter. Gave us recommendations and helped arrange taxis and car services whenever we needed. The pool area is nice and relaxing but because its open air, it needs to be cleaned just a bit as you will see a few leaves from trees but nothing crazy. Id definitely stay here again.
4
Britney
24 ago 2024
·
Soggiorno di 2 notti
The water was cold every single day. I couldn’t take a proper shower because the shower head had the water flying everywhere. The people at the front desk always went missing and you would have to yell hello for a few minutes to find someone.
The water was cold every single day. I couldn’t take a proper shower because the shower head had the water flying everywhere. The people at the front desk always went missing and you would have to yell hello for a few minutes to find someone.
10
Garry
4 dic 2024
·
Soggiorno di 2 notti
This property looked just like the pictures & Monica at the front desk was very helpful.
This property looked just like the pictures & Monica at the front desk was very helpful.
10
Daniela
14 apr 2025
·
Soggiorno di 1 notte
La estadia de mi pareja y yo fue muy bonita. Todos son super amables, tuvimos problemas con laa reservaciones en otros lugares y ellos nos ayudaron en todo momento. Hicieron que nuestra estadia en Tulum fuera super agradable. Todos siempre nos dieron recomendaciones de lugares que visitar. Mi esposo y yo esperamos volver pronto.
La estadia de mi pareja y yo fue muy bonita. Todos son super amables, tuvimos problemas con laa reservaciones en otros lugares y ellos nos ayudaron en todo momento. Hicieron que nuestra estadia en Tulum fuera super agradable. Todos siempre nos dieron recomendaciones de lugares que visitar. Mi esposo y yo esperamos volver pronto.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Posizione
Posizione tranquilla ad Aldea Zama, percepita come sicura da molti. Un'auto o uno scooter è comunemente consigliato a causa della distanza e delle strade confuse tra i cantieri, anche se alcuni notano la presenza di ristoranti e un minimarket raggiungibili a piedi in breve tempo.
Recensioni degli ospiti correlate
10
Eric
16 gen 2026
·
Soggiorno di 5 notti
Wonderful experience..the staff was fantastic and very helpful… you need a car or scooter… one downside of aldea zama, very few street lights at night…
Wonderful experience..the staff was fantastic and very helpful… you need a car or scooter… one downside of aldea zama, very few street lights at night…
10
Ilka
9 feb 2025
·
Soggiorno di 3 notti
Wir hatten eine große Suite mit 120 m2. Die Suite war sehr schön eingerichtet und man kann sich dort sehr wohl fühlen. Leider waren aber viele Ecken innerhalb der Suite und in den Gängen des Hotels nicht besonders sauber, bzw. nicht gut geputzt. Die Küche der Suite hat schönes Geschirr, einen großen Kühlschrank, eine Mikro und einen Herd ( keinen Tee-/ Kaffeekocher, wie in unserer Beschreibung). Aber es gab keinen Mülleimer, keinerlei Gewürze, keinen Spülschwamm oder Geschirrhandtuch etc… Die Mitarbeiter sind insgesamt nett und bemüht gewesen. Der Rooftopbereich mit langem Pool ist wunderschön. Die Umgebung ist sicher, grün und ruhig (bis auf einen Hund, der zeitweise durchgebellt hat), trotz vieler neuer Bauprojekte. Das Wasser im Hotel ist mehrfach ausgefallen. Ein Rad, Mietauto o. Ä. ist notwendig. Sowohl zur Strandregion, wie auch in die Stadt ist es doch recht weit. Gerne hätten wir das Xambé besser bewertet, und obwohl wir einen super Preis gezahlt haben für diese große tolle Wohnung, war man fast traurig, dass sich letztendlich um das Hotel und die Zimmer nicht besser gekümmert wird. Da wäre Potential nach oben.
Wir hatten eine große Suite mit 120 m2. Die Suite war sehr schön eingerichtet und man kann sich dort sehr wohl fühlen. Leider waren aber viele Ecken innerhalb der Suite und in den Gängen des Hotels nicht besonders sauber, bzw. nicht gut geputzt. Die Küche der Suite hat schönes Geschirr, einen großen Kühlschrank, eine Mikro und einen Herd ( keinen Tee-/ Kaffeekocher, wie in unserer Beschreibung). Aber es gab keinen Mülleimer, keinerlei Gewürze, keinen Spülschwamm oder Geschirrhandtuch etc… Die Mitarbeiter sind insgesamt nett und bemüht gewesen. Der Rooftopbereich mit langem Pool ist wunderschön. Die Umgebung ist sicher, grün und ruhig (bis auf einen Hund, der zeitweise durchgebellt hat), trotz vieler neuer Bauprojekte. Das Wasser im Hotel ist mehrfach ausgefallen. Ein Rad, Mietauto o. Ä. ist notwendig. Sowohl zur Strandregion, wie auch in die Stadt ist es doch recht weit. Gerne hätten wir das Xambé besser bewertet, und obwohl wir einen super Preis gezahlt haben für diese große tolle Wohnung, war man fast traurig, dass sich letztendlich um das Hotel und die Zimmer nicht besser gekümmert wird. Da wäre Potential nach oben.
6
Toby
21 apr 2024
·
Soggiorno di 3 notti
Customer service was great however bad location nothing is in walking distance a taxi to anywhere is 20$ we rented a scooter which was fun, the beach and downtown area are roughly 15-20mins away
Customer service was great however bad location nothing is in walking distance a taxi to anywhere is 20$ we rented a scooter which was fun, the beach and downtown area are roughly 15-20mins away
8
Tracy
8 apr 2024
·
Soggiorno di 7 notti
Quiet location, 15 min bike ride to beach Restaurant 10-15 min walk Room spacious, rooftop pool is great Staff are friendly and helpful Only negative thing to say is our room was only partially clean. Bathroom/toilet was dirty and garbage was full on arrival Restaurants in surrounding area are fairly expensive. Taxis are easy to get to go to beach. Beach roads are very congested but easy to get taxi back
Quiet location, 15 min bike ride to beach Restaurant 10-15 min walk Room spacious, rooftop pool is great Staff are friendly and helpful Only negative thing to say is our room was only partially clean. Bathroom/toilet was dirty and garbage was full on arrival Restaurants in surrounding area are fairly expensive. Taxis are easy to get to go to beach. Beach roads are very congested but easy to get taxi back
10
Jennifer
29 nov 2025
·
Soggiorno di 9 notti
Xambé is a little peace of heaven! We stayed on the top floor and the view is incredible. Very safe and quiet area. 5-10 minute walk to amazing restaurants. I would recommend having a car. Surrounding area is all very nice and also very safe. Romina and Baltazar took amazing care of us! Highly recommend. This was my second time staying here and I hope to return again someday!
Xambé is a little peace of heaven! We stayed on the top floor and the view is incredible. Very safe and quiet area. 5-10 minute walk to amazing restaurants. I would recommend having a car. Surrounding area is all very nice and also very safe. Romina and Baltazar took amazing care of us! Highly recommend. This was my second time staying here and I hope to return again someday!
10
Lawrence
14 mar 2024
·
Soggiorno di 3 notti
Quiet getaway for those looking for a more intimate jungle feel. Plenty of development in the area so be mindful that you still will be in a neighborhood that is actively undergoing construction. Would book again for multiple couples trips.
Quiet getaway for those looking for a more intimate jungle feel. Plenty of development in the area so be mindful that you still will be in a neighborhood that is actively undergoing construction. Would book again for multiple couples trips.
10
George
13 gen 2025
·
Soggiorno di 1 notte
If you want to get away from the central area of Tulum this is the spot to go. Since it's far from the center, it is priced accordingly. Nice and quiet place. I would suggest a car or transport available to this destination as it's not easily reachable by foot.
If you want to get away from the central area of Tulum this is the spot to go. Since it's far from the center, it is priced accordingly. Nice and quiet place. I would suggest a car or transport available to this destination as it's not easily reachable by foot.
10
kourtney
19 mag 2024
·
Soggiorno di 3 notti
I lo ed staying here. It was my first time in tulum and wasnt sure what to expect. The hotel is an easy walk to several restaurants and 7-11. The property was clean with a cute little balcony, where we sat in the early mornings. The room was very comfortable with air conditioning and cieling fan. We actually got cold at night. The hosts were gracious. Rented us a scooter. Gave us recommendations and helped arrange taxis and car services whenever we needed. The pool area is nice and relaxing but because its open air, it needs to be cleaned just a bit as you will see a few leaves from trees but nothing crazy. Id definitely stay here again.
I lo ed staying here. It was my first time in tulum and wasnt sure what to expect. The hotel is an easy walk to several restaurants and 7-11. The property was clean with a cute little balcony, where we sat in the early mornings. The room was very comfortable with air conditioning and cieling fan. We actually got cold at night. The hosts were gracious. Rented us a scooter. Gave us recommendations and helped arrange taxis and car services whenever we needed. The pool area is nice and relaxing but because its open air, it needs to be cleaned just a bit as you will see a few leaves from trees but nothing crazy. Id definitely stay here again.
10
Omar Alexander
28 apr 2024
·
Soggiorno di 4 notti
This place is brand new, only 4 months old since it opened. The staff is extremely friendly and willing to help you by answering your questions or by simply confirming a taxi when needed. I would stay there again, the only con I didn\'t like is that the closest convenience store is "walking distance" but the roads are very confusing [we got lost].
This place is brand new, only 4 months old since it opened. The staff is extremely friendly and willing to help you by answering your questions or by simply confirming a taxi when needed. I would stay there again, the only con I didn\'t like is that the closest convenience store is "walking distance" but the roads are very confusing [we got lost].
4
Yara
31 dic 2024
·
Soggiorno di 1 notte
Location is not convenient, hard to find the hotel
Location is not convenient, hard to find the hotel
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Ristorazione
Non ci sono informazioni sufficienti nelle recensioni.
Recensioni degli ospiti correlate
8
ERICK
25 ott 2024
·
Soggiorno di 2 notti
The hotel is in a developing/construction area. The hotel itself is quite and the area as well. PLEASE be awared that no basic supplies are provided. The room had a coffee maker, but no coffee/sugar/creamer. There was a pitcher of water but no water is supplied. Only 1 roll of toilet paper was placed so we had to asked for another roll. The ONLY person that went above and beyond and made the experience worth it was the Receptionist, Monica Garcia!! She was extremely accommodating and made our visit pleasant. I would recommend this hotel but make sure you bring water and coffee supplies. Food wise, make sure you bring food. The shower head sprayers sprayed all over except down on me. The cold/hot water lever settings were backwards: cold was hot and hot was cold. Who I REALLY RECOMMEND it's the Receptionist! She's the best Receptionist ever!!!!
The hotel is in a developing/construction area. The hotel itself is quite and the area as well. PLEASE be awared that no basic supplies are provided. The room had a coffee maker, but no coffee/sugar/creamer. There was a pitcher of water but no water is supplied. Only 1 roll of toilet paper was placed so we had to asked for another roll. The ONLY person that went above and beyond and made the experience worth it was the Receptionist, Monica Garcia!! She was extremely accommodating and made our visit pleasant. I would recommend this hotel but make sure you bring water and coffee supplies. Food wise, make sure you bring food. The shower head sprayers sprayed all over except down on me. The cold/hot water lever settings were backwards: cold was hot and hot was cold. Who I REALLY RECOMMEND it's the Receptionist! She's the best Receptionist ever!!!!
6
Toby
21 apr 2024
·
Soggiorno di 3 notti
Customer service was great however bad location nothing is in walking distance a taxi to anywhere is 20$ we rented a scooter which was fun, the beach and downtown area are roughly 15-20mins away
Customer service was great however bad location nothing is in walking distance a taxi to anywhere is 20$ we rented a scooter which was fun, the beach and downtown area are roughly 15-20mins away
8
Tracy
8 apr 2024
·
Soggiorno di 7 notti
Quiet location, 15 min bike ride to beach Restaurant 10-15 min walk Room spacious, rooftop pool is great Staff are friendly and helpful Only negative thing to say is our room was only partially clean. Bathroom/toilet was dirty and garbage was full on arrival Restaurants in surrounding area are fairly expensive. Taxis are easy to get to go to beach. Beach roads are very congested but easy to get taxi back
Quiet location, 15 min bike ride to beach Restaurant 10-15 min walk Room spacious, rooftop pool is great Staff are friendly and helpful Only negative thing to say is our room was only partially clean. Bathroom/toilet was dirty and garbage was full on arrival Restaurants in surrounding area are fairly expensive. Taxis are easy to get to go to beach. Beach roads are very congested but easy to get taxi back
10
Jennifer
29 nov 2025
·
Soggiorno di 9 notti
Xambé is a little peace of heaven! We stayed on the top floor and the view is incredible. Very safe and quiet area. 5-10 minute walk to amazing restaurants. I would recommend having a car. Surrounding area is all very nice and also very safe. Romina and Baltazar took amazing care of us! Highly recommend. This was my second time staying here and I hope to return again someday!
Xambé is a little peace of heaven! We stayed on the top floor and the view is incredible. Very safe and quiet area. 5-10 minute walk to amazing restaurants. I would recommend having a car. Surrounding area is all very nice and also very safe. Romina and Baltazar took amazing care of us! Highly recommend. This was my second time staying here and I hope to return again someday!
10
Jennifer
7 apr 2025
·
This was our second trip to Tulum Mexico which we absolutely love! We decided to stay in the Aldea Zama area bc we loved the proximity to both the beach (hotel zone) and also the city center. Xambe was amazing! From the moment we arrived we were greeted and welcomed like family. The hotel and most in the area are designed as apartment style with full kitchens. Our intent was to utilize this feature however the LOCAL restaurants were just too good to pass up tacos for breakfast! Lol!! The rooftop infinity edge pool is gorgeous and quiet. It was basically our own private retreat. We absolutely will be back to Xambe and have already recommended to friends.
This was our second trip to Tulum Mexico which we absolutely love! We decided to stay in the Aldea Zama area bc we loved the proximity to both the beach (hotel zone) and also the city center. Xambe was amazing! From the moment we arrived we were greeted and welcomed like family. The hotel and most in the area are designed as apartment style with full kitchens. Our intent was to utilize this feature however the LOCAL restaurants were just too good to pass up tacos for breakfast! Lol!! The rooftop infinity edge pool is gorgeous and quiet. It was basically our own private retreat. We absolutely will be back to Xambe and have already recommended to friends.
10
Xochitl Edith
25 lug 2024
·
Soggiorno di 1 notte
Las habitaciones están excelentes , limpias, nuevas y modernas. Pero el acceso es muy complicado, es un laberinto de condominios (no uses Google map para llegar) . Tienes que llevar tus botellas de agua. Hay cafetera pero no hay café, tazas, cucharas azúcar (hay un seven/11 como un kilómetro ) La alberca está espectacular y tiene una vista muy bonita. El personal es amable y atento. Hay lavadora y secadora disponible. Las toallas son nuevas, hay secadora de cabello, shampoo, acondicionador y jabón. Me encantó y es muy tranquilo
Las habitaciones están excelentes , limpias, nuevas y modernas. Pero el acceso es muy complicado, es un laberinto de condominios (no uses Google map para llegar) . Tienes que llevar tus botellas de agua. Hay cafetera pero no hay café, tazas, cucharas azúcar (hay un seven/11 como un kilómetro ) La alberca está espectacular y tiene una vista muy bonita. El personal es amable y atento. Hay lavadora y secadora disponible. Las toallas son nuevas, hay secadora de cabello, shampoo, acondicionador y jabón. Me encantó y es muy tranquilo
10
kourtney
19 mag 2024
·
Soggiorno di 3 notti
I lo ed staying here. It was my first time in tulum and wasnt sure what to expect. The hotel is an easy walk to several restaurants and 7-11. The property was clean with a cute little balcony, where we sat in the early mornings. The room was very comfortable with air conditioning and cieling fan. We actually got cold at night. The hosts were gracious. Rented us a scooter. Gave us recommendations and helped arrange taxis and car services whenever we needed. The pool area is nice and relaxing but because its open air, it needs to be cleaned just a bit as you will see a few leaves from trees but nothing crazy. Id definitely stay here again.
I lo ed staying here. It was my first time in tulum and wasnt sure what to expect. The hotel is an easy walk to several restaurants and 7-11. The property was clean with a cute little balcony, where we sat in the early mornings. The room was very comfortable with air conditioning and cieling fan. We actually got cold at night. The hosts were gracious. Rented us a scooter. Gave us recommendations and helped arrange taxis and car services whenever we needed. The pool area is nice and relaxing but because its open air, it needs to be cleaned just a bit as you will see a few leaves from trees but nothing crazy. Id definitely stay here again.
10
Omar Alexander
28 apr 2024
·
Soggiorno di 4 notti
This place is brand new, only 4 months old since it opened. The staff is extremely friendly and willing to help you by answering your questions or by simply confirming a taxi when needed. I would stay there again, the only con I didn\'t like is that the closest convenience store is "walking distance" but the roads are very confusing [we got lost].
This place is brand new, only 4 months old since it opened. The staff is extremely friendly and willing to help you by answering your questions or by simply confirming a taxi when needed. I would stay there again, the only con I didn\'t like is that the closest convenience store is "walking distance" but the roads are very confusing [we got lost].
10
Myriam
1 mar 2025
·
Soggiorno di 3 notti
Nous avons eu un très bon accueil avec le personnel. Ils nous ont donné pas mal de conseils sur les lieux à visiter ou des restaurants. L’hôtel est vraiment splendide avec un super belle vue sur la forêt et un peu sur la zone hôtelière La chambre est spacieuse et bien équipée. Le roof top est sublime avec un coin bar. Il y a une laverie gratuite (lave linge +sèche linge) pour les clients de l’hôtel (vraiment très appréciable). La wifi fonctionne bien. L’hôtel est dans une zone vraiment calme. Nous avons eu quelques soucis avec des coupure d’eau, mais le personnel nous a prévenus et est tout de suite intervenu. Ce qui était appréciable
Nous avons eu un très bon accueil avec le personnel. Ils nous ont donné pas mal de conseils sur les lieux à visiter ou des restaurants. L’hôtel est vraiment splendide avec un super belle vue sur la forêt et un peu sur la zone hôtelière La chambre est spacieuse et bien équipée. Le roof top est sublime avec un coin bar. Il y a une laverie gratuite (lave linge +sèche linge) pour les clients de l’hôtel (vraiment très appréciable). La wifi fonctionne bien. L’hôtel est dans une zone vraiment calme. Nous avons eu quelques soucis avec des coupure d’eau, mais le personnel nous a prévenus et est tout de suite intervenu. Ce qui était appréciable
10
Cindy
4 dic 2024
·
Soggiorno di 3 notti
People from reception helped me to find good places with local food 😋
People from reception helped me to find good places with local food 😋
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
10
Christian Isaac
settimana scorsa
·
Soggiorno di 1 notte
Simplemente genial volveré aquí
Simplemente genial volveré aquí
10
Carlos Alejandro
2 settimane fa
·
Soggiorno di 3 notti
Muy cerca de las ruinas de Tulum y del nuevo parque del jaguar, se los recomiendo muy ampliamente, sobre todo hay varios restaurantes cerca, así como los dos súper de la zona , dentro de un fraccionamiento donde reina La Paz y la tranquilidad regresaré sin pensarlo gracias por sus atenciones.
Muy cerca de las ruinas de Tulum y del nuevo parque del jaguar, se los recomiendo muy ampliamente, sobre todo hay varios restaurantes cerca, así como los dos súper de la zona , dentro de un fraccionamiento donde reina La Paz y la tranquilidad regresaré sin pensarlo gracias por sus atenciones.
10
Elizabeth
15 giu 2026
·
Soggiorno di 5 notti
Highest recommendation for Xambe! It is about 5 minutes outside of the heart of Tulum (between town and the beach), and therefore is tranquil and very convenient to get wherever you are going. (You will need GPS to find it, because the roads are really confusing.) The photos are completely accurate, but what they miss is the pleasure of listening and watching the wind through the jungle treetops. The hotel personnel were so friendly and helpful with their suggestions.
Highest recommendation for Xambe! It is about 5 minutes outside of the heart of Tulum (between town and the beach), and therefore is tranquil and very convenient to get wherever you are going. (You will need GPS to find it, because the roads are really confusing.) The photos are completely accurate, but what they miss is the pleasure of listening and watching the wind through the jungle treetops. The hotel personnel were so friendly and helpful with their suggestions.
10
Karina
13 giu 2026
·
Soggiorno di 1 notte
Excelente servicio, todo muy limpio
Excelente servicio, todo muy limpio
10
juan
28 mag 2026
·
Soggiorno di 3 notti
Lugar muy bien mantenido! Alberca con una super vista
Lugar muy bien mantenido! Alberca con una super vista
Politiche della struttura
Check-in
Check-out
Dalle 00:00 alle 00:00
Prima delle 00:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-17: 33.295634496002194USD
- 2026-09-18: 34.04282485256195USD
- 2026-09-19: 34.85870564666748USD
- 2026-09-20: 34.860773896636964USD
- 2026-09-21: 34.69149727678299USD
- 2026-09-22: 34.69149727678299USD
- 2026-09-23: 33.74594772611618USD
- 2026-09-24: 35.505154263982774USD
- 2026-09-25: 34.87959190403938USD
- 2026-09-26: 35.62404577308654USD
- 2026-09-27: 34.85870564666748USD
- 2026-09-28: 34.87959190403938USD
- 2026-09-29: 34.87959190403938USD
- 2026-09-30: 34.876673568277354USD
- 2026-10-01: 34.868694154729845USD
- 2026-10-02: 34.876673568277354USD
- 2026-10-03: 34.876673568277354USD
- 2026-10-04: 34.868694154729845USD
- 2026-10-05: 38.56962809932708USD
- 2026-10-06: 34.87959190403938USD
- 2026-10-07: 41.50936060838699USD
- 2026-10-08: 41.50936060838699USD
- 2026-10-09: 34.876673568277354USD
- 2026-10-10: 33.93595504640579USD
- 2026-10-11: 41.50936060838699USD
- 2026-10-12: 34.87959190403938USD
- 2026-10-13: 34.87959190403938USD
- 2026-10-14: 34.876673568277354USD
- 2026-10-15: 34.87959190403938USD
- 2026-10-16: 34.87959190403938USD
- 2026-10-17: 35.18712139420509USD
- 2026-10-18: 36.80386845165253USD
- 2026-10-19: 34.876673568277354USD
- 2026-10-20: 41.50936060838699USD
- 2026-10-21: 37.23255269479751USD
- 2026-10-22: 41.50936060838699USD
- 2026-10-23: 38.56962809932708USD
- 2026-10-24: 34.868694154729845USD
- 2026-10-25: 34.87959190403938USD
- 2026-10-26: 34.876673568277354USD
- 2026-10-27: 34.868694154729845USD
- 2026-10-28: 48.403749188861845USD
- 2026-10-29: 48.403749188861845USD
- 2026-10-30: 41.61663792989731USD
- 2026-10-31: 48.95744424425125USD
- 2026-11-01: 42.08218259410858USD
- 2026-11-02: 39.90019640384674USD
- 2026-11-03: 49.66247648014068USD
- 2026-11-04: 49.83411931818008USD
- 2026-11-05: 52.82359499176025USD
- 2026-11-06: 51.62052641046524USD
- 2026-11-07: 46.410092056732175USD
- 2026-11-08: 41.60571827116012USD
- 2026-11-09: 48.95744424425125USD
- 2026-11-10: 48.95744424425125USD
- 2026-11-11: 47.68856412420273USD
- 2026-11-12: 43.34023507501602USD
- 2026-11-13: 51.95973693300247USD
- 2026-11-14: 43.34314902889252USD
- 2026-11-15: 45.535853311157226USD
- 2026-11-16: 42.70371361936569USD
- 2026-11-17: 49.11893425352096USD
Se prevedi di arrivare dopo le ore 24:00 contatta la struttura in anticipo, utilizzando i recapiti indicati sulla conferma della prenotazione. Gli ospiti riceveranno un'e-mail 48 ore prima dell'arrivo con le istruzioni per il check-in. All'arrivo, saranno accolti dal personale alla reception. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti tramite carte di credito, dispositivi mobili e i contanti
- Le soluzioni di pagamento tramite cellulare includono: Google Pay, Apple Pay e Huawei Pay
- Non è possibile garantire la disponibilità delle camere insonorizzate.
- L'host non ha indicato la presenza o l'assenza di un rilevatore di monossido di carbonio in struttura; ti consigliamo di portare con te un rilevatore da viaggio.
- L'host non ha indicato la presenza o l'assenza di un rilevatore di fumo in struttura.
- La struttura è dotata di un estintore antincendio e un kit di pronto soccorso.
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- È possibile richiedere camere attigue o comunicanti (previa disponibilità) contattando la struttura al numero riportato nella conferma della prenotazione.
- Gli animali domestici sono ammessi solo in determinate camere, con alcune restrizioni e previo supplemento (le tariffe sono indicate nella sezione apposita). Per prendere accordi in merito al soggiorno con animali al seguito, contattare direttamente la struttura utilizzando i recapiti riportati nella conferma della prenotazione.
- Per la sicurezza dei viaggiatori, gli ospiti possono accedere alle loro camere con un dispositivo mobile.
- Sono disponibili il check-in senza contatti e il check-out senza contatti.
- Cauzione per animali: 1000 MXN a soggiorno.
- Supplemento per animali domestici: 1000 MXN per sistemazione, a soggiorno
- Non vengono richiesti supplementi per gli animali di servizio
- Supplemento pulizie: 500 MXN al giorno
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Navetta da/Per aeroporto
Piscina
Camere non fumatori
Banco escursioni
Servizio di pulizia
Attività
Piscina
Giardino
Piscina scoperta
Musica dal vivo
Bicycle Tour Information
Mobili da esterno
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrazza
Parcheggio
Parcheggio
Navetta da/Per aeroporto
Parcheggio gratuito
Parking Onsite
Internet
Wi-fi gratuito
Informazioni generali
Camere non fumatori
Massaggi
Solarium
Disponibilità camere anallergiche
Family room
Beach Sun Loungers
Recinzione intorno alla piscina
Servizi
Banco escursioni
Servizio di pulizia
Servizio banchetti
Noleggio biciclette
Deposito bagagli
24-Hour Front Desk
Concierge Services