Is parking available at the hotel?

Covered valet parking is available at a fee of USD 55 per day. Parking height restrictions apply. Reservations are not mentioned as required.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfast is available for a fee of approximately USD 24.99 per person. Breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Does the hotel allow pets?

Pets are allowed in specific rooms only, with a pet fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer?

The hotel provides accessible features including step-free entrances, elevators, and wheelchair-accessible facilities in public areas and rooms. Specific details about bathroom accessibility are not mentioned.

Where is the hotel located in relation to local attractions?

The hotel is located in the heart of Denver, within a 5-minute walk of the Colorado Convention Center and Paramount Theater. It is 0.4 miles from Civic Center Park and 0.6 miles from the Colorado State Capitol Building.

Does the hotel have a swimming pool?

The hotel features a seasonal outdoor pool, which is open from May to September. Pool access is available from 6:30 AM to 10:00 PM.

What are the hotel policies regarding children?

Children are allowed at the hotel. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of USD 35.00 per stay. Availability is subject to request and confirmation. Information about cribs is not provided.

Sonesta Denver Downtown - Comfortable Stay in Denver

Average nightly price at Sonesta Denver Downtown by month, last 12 months (USD)
Month	Average price
January	$143
February	$116
March	$224
April	$142
May	$179
June	$164
July	$134
August	$160
September	$191
October	$183
November	$142
December	$112

What guests think

At Sonesta Denver Downtown, travelers highlight a central, walkable location, generally clean rooms with very comfortable beds, and welcoming staff, while also noting uneven service, dated areas, and facilities that can be hit-or-miss depending on timing and maintenance.

Guests praise the rooftop pool and lobby bar, but report pricey valet-only parking, slow or unreliable elevators, and occasional restaurant closures or an overpriced breakfast. Rooms are comfortable, though some feel small or dated, and a number of reviews mention noisy or inconsistent air conditioning and spotty Wi-Fi. Expect a convenient downtown stay with strengths that outweigh intermittent hassles.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Rooftop pool and lobby bar are popular, and several guests liked the small gym. Common complaints include expensive valet-only parking, slow or unreliable elevators, and periods when the restaurant or pool were closed or limited.

Related guest reviews

8

SeanLuc

Aug 16, 2025

·

Stayed 3 nights

Property could use some updates, and the elevators were nightmare to use. Sometimes had to wait for 3 of them to pass before I cpuld get in to go up or down. Overall for the price we were happy with our stay.

8

Lawrence

Sep 9, 2025

·

Stayed 5 nights

The room was spacious and kept very clean throughout my multi-day stay. The location was perfect for my downtown meetings and was also close to the major shopping area there. Bartenders were great and the bar was surprisingly lively. Breakfast was not a good value, though - vastly overpriced for nothing special. Easy walk to better morning options outside the hotel.

8

Matthew

Nov 20, 2025

·

Stayed 3 nights

The Restaurant was closed although I found out when I tried to order a takeout to work in my room and the phone was disconnected. The little "Market" was woefully understocked, which was the real disappointment nowing the restaurant was closed, nobody paid attention to having something there??

6

Ann

Aug 23, 2025

·

Stayed 1 night

There were major issues with the elevators. They did not want to go to the 11th floor. Also, the restaurant was closed for the week. Otherwise, we enjoyed our stay.

8

Timothy

Nov 6, 2025

·

Stayed 1 night

Hotel was good but parking was a rip off had to pay $55 for valet parking no other parking was available

10

Preston

Aug 4, 2025

·

Stayed 4 nights

The rooftop pool was awesome!

10

Paul

Oct 30, 2025

·

Stayed 1 night

Valet parking expensive.

10

Tom

Aug 4, 2025

·

Stayed 3 nights

Awesome space with nice pool and decent gym. Good location

2

Laura

Aug 20, 2025

·

Stayed 1 night

Was awakened at 1:30am by 2 girls next to us arguing and screaming. We called security. They came up and then left. It was quiet for 10 minutes then they started screaming, crying loudly and arguing again. They slammed their door multiple times. This went on for at least an hour. We called security and the front desk again and no one answered. We were terrified and so exhausted the next day. Also several of the staff could not answer our questions because they didn't speak English. Also the pool was green!! It looked nothing like what was advertised. Do not recommend!!

8

Michael

Aug 28, 2025

·

Stayed 3 nights

All the service folks were so friendly and helpful, the room was comfortable, price was excellent and location central, easy to get to different parts of downtown, safe. We had friends who stayed in hotels a block away, they paid more, got about the same thing we did. The hotel infrastructure is showing wear. At least one elevator was out of service during our 3-day stay so you stand and wait, and there are a few worn through spots in the carpet, but. My first Sonesta stay and I'd 100% do another.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms clean and fresh, but others noted worn carpets or fixtures and occasional lapses (e.g., hair or dirty items left behind), with a few reports of pests and housekeeping provided inconsistently on request.

Related guest reviews

6

Jason

Nov 6, 2025

·

Stayed 1 night

Dirty

4

Rodney

Jul 23, 2025

·

Stayed 2 nights

Staff was great. The room was not very clean and the shower drain backed up when showering. It was ok…

6

Rana Bader

Apr 29, 2025

·

Stayed 3 nights

The property was in a good location, the room was clean. I found it interesting that they will not provide housekeeping unless call to do so in the morning. That was fine by me because I do not require housekeeping every day however, the way I was informed about it when checking in Was surprising. The person that checked me in was extremely unfriendly, which is why I am only giving a three star review for the staff.

8

Robb

Nov 16, 2025

·

Stayed 3 nights

The facility was squeaky clean, the bed was extremely comfortable and the location was excellent for walking around downtown.

4

Laurence

Oct 4, 2024

·

Stayed 4 nights

Overpriced, room was dirty with old dirty underwear on the floor when I arrived.

4

Michael W

Aug 15, 2025

·

Stayed 5 nights

The hotel is a great property. It is clean and the staff was friendly but housekeeping was terrible. You have to request a room clean even though they don’t tell you that at check in. I feel like this went away with Covid or at least it should have. After our first night there we had to request three times to have our room cleaned and new towels and coffee for the morning brought to the room. Even after a trip to the front desk, no one came to our room. We had to go out.In the hall and get fresh supplies the next day. Every day we were there something that was supposed to be left in our room was looked over. For example, they would forget our waters one day lids to the coffee another or even the coffee itself. Please get a checklist! I know it all seems little, but it is very annoying to not have these things that they advertise are provided daily. They also have a homeless problem. One night we went down to have a drink in the bar, which is a very nice bar with great bartenders, but when we went to sit down there was a homeless man next to us just watching their TV. Then another day we were waiting on our car from the valet and there was a homeless man pacing back-and-forth screaming and no one seemed to be doing anything about it. If I was traveling by myself, I would have checked out and gone to a different area. I do not recommend this hotel for a girls trip or a single woman traveling alone. Homelessness is everywhere!!!! Walk to Coors stadium was NOT SAFE!

10

Adam

Oct 22, 2025

·

Stayed 1 night

Clean room and friendly staff. Great location

2

Tracy

Apr 4, 2025

·

Stayed 3 nights

There were cockroaches in my room, which thoroughly grossed me out. While I was immediately moved to a new room seven floors away, the memory of those roaches was so disgusting I decided to leave a night early despite the fact that I had pre-paid for three nights. I should note that I did not see roaches in the new room, but any roach anywhere in a facility is one roach to many for me. The entire hotel seems like it's in need of a refresh. The paint is old and grimy, the beds are uncomfortable, and I would never stay here again, especially at $250 a night. The front desk attendant who switched my room the first night was very nice (he gave me two bottles of water and some free breakfast certificates to make up for the infestation), but the rest of the team seems pretty disillusioned with the place. That said, the front desk attendant who checked me out did remove the incidentals from my bill (a bag of chips and a glass of wine), though he was not apologetic. He seemed like he'd been through this drill before. Maybe that's why he told me to let Expedia know about my experience, so that's exactly what I'm doing. Dear Sonesta Denver: You can do better. Start with a thorough fumigation. Then thoroughly clean and renovate the place. It needs it.

10

SCOTT

Nov 3, 2025

·

Stayed 1 night

Very clean. Hotel smelled great. Nice people and staff. Great location. Would recommend.

8

Misti

Jun 10, 2025

·

Stayed 1 night

Secure feeling, clean, pleasant staff. The carpet needs replaced but everything else was great 👍

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Beds are widely praised for comfort, and some rooms are spacious with views. Others note small rooms and tight bathrooms, dated decor, loud or finicky A/C, and Wi‑Fi that can be unreliable.

Related guest reviews

10

Gina

Oct 27, 2025

·

Stayed 4 nights

Quiet and clean hotel with a very comfortable bed. The room was a bit dark and the bathroom sink was weirdly high. I am 5’ and had to get on my toes when barefoot to reach the faucet. Staff were helpful and friendly. Breakfast was insanely expensive. But I would stay there again.

6

Mitch

Aug 9, 2025

·

Stayed 1 night

Room amenities were not up to modern standards. No options for streaming services or connecting your phones to cast video. Only cable TV with a very slow interface and bad remote.

10

Lisa

Sep 30, 2025

·

Stayed 1 night

Clean room but windows need to be washed. We could not get the WiFi to hook up so used our hot spot. Great location. Nice bar. Couldn't find a recycling bin anywhere.

6

Michelle

Sep 28, 2024

·

Stayed 2 nights

Location is excellent and lobby and check in process. It was easy. However, once you get to the elevator, you can see the age of the building And things that needs to be updated. 1. The elevator was small and not all the buttons light up. You have to press multiple times. 2. Carpet and the overall impression walking into the room was one of depression 3. The rooms and beds were comfortable and recently renovated however, the bathroom was very small. 4. Single use plastics and wrapped hand soap very antiquated and very wasteful 5. There are no water drinking dispenser In the lobby or gym especially for four-star rated hotel. $7 For a bottle of water is not acceptable. If I’m back in Denver, I would not stay at this hotel. The Hyatt centric is way more modern and exceeds my travel needs

8

Jesse

Aug 24, 2025

·

Stayed 2 nights

Small, hard bed, a/c was wonky (every time we got to our rm it was over 70, it would cool down after awhile but would wake up at night warm again had it set at 64). Great location. Nice friendly staff. Clean. Very busy place. Slow check in.

8

Sandra

Nov 23, 2025

·

Stayed 2 nights

Loved the bed and pillows

6

Shawna

Aug 17, 2025

·

Stayed 2 nights

Clean hotel. Friendly staff. However, the rooms are extremely small.

6

AIFE

Aug 6, 2025

·

Stayed 1 night

Comfortable bed and clean room in a good location. However, the decor and condition of the hotel is not great. It seems as though it has not been renovated or updated in many years. Aircon unit in our room was incredibly loud (rattling) which meant it couldn't be used over night.

10

JAMES

May 3, 2025

·

Stayed 5 nights

EASY CHECK IN, POLITE STAFF & WALKABLE CLOSE TO MY VENUE. THE MOST COMFORTABLE MATTRESS IVE EVER SLEPT ON!!!!

4

Mohamed

Aug 29, 2024

·

Stayed 2 nights

Extremely bad Internet

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, yet service quality is inconsistent; multiple reviews mention rude or unresponsive front desk interactions, slow valet, and poor handling of issues such as elevator incidents or room requests.

Related guest reviews

2

Ben

Oct 2, 2025

·

Stayed 3 nights

Room was clean and comfortable. Good amenities. Breakfast buffet was not good and staff were rarely around to help. Definitely not worth the $35 if you don't have it included with the room. Honestly not worth it even if free. Customer service was terrible on almost every interaction. - When I arrived the doors were locked, which makes sense, but no staff was there to let me in for 10 minutes. - Got stuck in elevator for 40 minutes. Called after using the help desk and the front desk person informed me to be patient, someone was working on it and I didn't need to call them. When it finally opened no one was there to check on us. When I went to the front desk to ask for an update or to get some info the front desk manager asked "what I expected him to do about it". Talked to multiple front desk employees during this fun interaction and not a single person even offered me a sorry. The hotel is fine, but do not stay here if you value customer experience or service at all.

10

Vanessa

Sep 26, 2025

·

Stayed 1 night

Great customer service

10

Gio

Jul 27, 2025

·

Stayed 2 nights

Check in and check out was quick and simple with very kind staff. Valet was quick and efficient and the staff is always smiling and happy to help. Great stay!

6

Alyssa

Jun 29, 2025

·

Stayed 1 night

Check in staff wasn’t that friendly and distracted with another staff member and one of my key cards didn’t work. The elevators took forever each time you had to use them. Tried to use the mobile valet option so our car would be ready but we got a message saying “difficulties finding your ticket”. The guest in front of us was already waiting 40 minutes for his car. Very unorganized. Most likely not staying here in the future.

6

james

Aug 26, 2025

·

Stayed 1 night

We stayed here for my birthday weekend and overall, the experience was just average. The hotel itself was clean and standard, but nothing that stood out. Unfortunately, the room we had originally booked was not available upon arrival, which was disappointing. The bar also closed at 10:00 PM, which felt unusually early for a hotel. What left the biggest negative impression, however, was the service. The host/greeter we encountered was rude and unwelcoming, lacking any tact or hospitality. For a hotel, this really set the tone for our stay in the wrong direction. Overall, it wasn’t a terrible stay, but nothing about it would make me want to return.

10

Lorraine

Nov 16, 2025

·

Stayed 1 night

Staff was amazing and room was very clean. Great place to stay!

10

Todd

Nov 17, 2025

·

Stayed 1 night

The staff was friendly and helpful.

6

Elaine

Aug 10, 2025

·

Stayed 3 nights

The property is conveniently located to the convention center, museums, shopping and restaurants. Check out was very convenient and the desk person was very friendly and helpful. The check in was terrible. The system was up and down so the first person took all my info but the credit card reader wouldn’t work. She asked the person next to her to check me in so I had to provide the info again but then the first person’s credit card system was up so i had to switch back to the first person. I could have handled the inconvenience of having to say my info over and over but the attitudes of the two desk people wasn’t very service oriented. They appeared annoyed that I was even there having to check in. I know they were probably frustrated but it came across as annoyance with me. The manager was there and really didn’t do anything either.

4

Heidi

Aug 21, 2025

·

Stayed 1 night

I encountered extraordinarily rude staff as I arrived for check in. After learning that parking in the hotel garage would be $55, I found other parking, then could not enter the hotel upon my return. There were a number of valets who simply watched my attempt to enter without any effort to help until I enquired why the door wouldn't open. Finally, one irritated valet badged me in with no word spoken to me. Three people at the front desk did not acknowledge my presence at the counter until a manager entered the room and asked if I had arrived for check in. It was an extremely unpleasant experience for me, a fatigued, traveling (usually remote) college instructor, in Denver for Back-to-College day.

2

Madison

Jun 9, 2025

·

Stayed 2 nights

Staff was rude and not accommodating, we were denied amenities. We were told that we would receive, front desk staff were not knowledgeable and extremely unfriendly. The rooms were clean.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central, walkable spot near the convention center, 16th Street Mall, and dining. Some guests mention street activity and safety concerns typical of downtown, especially at night or during nearby construction.

Related guest reviews

10

Angel

Aug 21, 2025

·

Stayed 2 nights

Walking distance to restaurants

10

Tereasa

Jun 18, 2025

·

Stayed 1 night

Great hotel, good location

10

Linda

Aug 27, 2025

·

Stayed 3 nights

Clean modern hotel close to 16th Street Mall & transportation.

10

Tiffeny

Aug 9, 2025

·

Stayed 1 night

Great location :)

8

Cheryln

Aug 6, 2024

·

Stayed 3 nights

This was a very straightforward and clean hotel, well situated to a wide variety of amenities. Housekeeping is only available by request and parking was quite expensive. The hotel itself felt safe, but pretty sure we heard multiple gunshots in the middle of the night.

8

Robb

Nov 16, 2025

·

Stayed 3 nights

The facility was squeaky clean, the bed was extremely comfortable and the location was excellent for walking around downtown.

6

Shealin

Jul 25, 2025

·

Stayed 2 nights

Issue with hotel room door. Unsafe hotel. Random men walking through the hotel at night.

10

Amelia

Nov 3, 2025

·

Stayed 3 nights

Felt safe as a solo traveler, even arriving and leaving during late night. Staff was accommodating. Location was great, perfect walking distance to many shops and restaurants.

10

Greg

Oct 28, 2024

·

Stayed 1 night

Great location downtown within walking distance of many attractions.

8

Emanuel

May 21, 2025

·

Stayed 1 night

Room was clean, spacious.. but the entire hotel, minus the lobby, is outdated, older and slightly Dingy. Old carpets, elevators floor crackled under my feet. Almost sank a bit. Overall pretty outdated. The lobby gives new appearance. The rooms give 1980’s vibes. Not bad for the price, though, I will say that. You gotta expect a little weathering from a hotel room just under 200. Staff was very very kind. I slept great. So can’t really complain. Oh, don’t go walking around the hotel at night. Like most city downtown districts, lots of crackhead activity just around the corner from the hotel. I definitely drove to the store for snacks. No walking around.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

The on-site bar and restaurant earn positive feedback, but breakfast is often considered overpriced or underwhelming, and the restaurant was occasionally closed or limited during some stays.

Related guest reviews

6

VINCENT M

Aug 24, 2025

·

Stayed 2 nights

It would have been nice to be notified about the restaurant being closed. There where many food choices in walking distance but a little communication is always good.

4

Ruth

Apr 16, 2025

·

Stayed 1 night

Rooms are clean but no ice machines available. Front desk check in was nice and easy. That’s as nice as it gets. Waited over an hr to get our meal from dining option. Paid over $125 for 2 people. Horrible food. Inedible. Had to be returned. Asked to be removed from my room bill. I didn’t feel well afterwards. I don’t think I’ll visit again.

2

Ben

Oct 2, 2025

·

Stayed 3 nights

Room was clean and comfortable. Good amenities. Breakfast buffet was not good and staff were rarely around to help. Definitely not worth the $35 if you don't have it included with the room. Honestly not worth it even if free. Customer service was terrible on almost every interaction. - When I arrived the doors were locked, which makes sense, but no staff was there to let me in for 10 minutes. - Got stuck in elevator for 40 minutes. Called after using the help desk and the front desk person informed me to be patient, someone was working on it and I didn't need to call them. When it finally opened no one was there to check on us. When I went to the front desk to ask for an update or to get some info the front desk manager asked "what I expected him to do about it". Talked to multiple front desk employees during this fun interaction and not a single person even offered me a sorry. The hotel is fine, but do not stay here if you value customer experience or service at all.

10

Daniel

Aug 19, 2025

·

Stayed 2 nights

Excellent staff all around, rooms were good. Guestroom bathrooms quite small, but clean. Great dining in the hotel and very close nearby.

8

Lawrence

Sep 9, 2025

·

Stayed 5 nights

The room was spacious and kept very clean throughout my multi-day stay. The location was perfect for my downtown meetings and was also close to the major shopping area there. Bartenders were great and the bar was surprisingly lively. Breakfast was not a good value, though - vastly overpriced for nothing special. Easy walk to better morning options outside the hotel.

8

Randi

Sep 22, 2025

·

Stayed 3 nights

The hotel is nice, with a small lobby and bar. The service was always friendly and helpful, and the restaurant food was good. The room was clean and the bed was really comfortable!

10

Bethany

Jun 30, 2025

·

Stayed 2 nights

Great experience and the hotel bar was awesome! Excellent food everytime we ate there.

8

Matthew

Nov 20, 2025

·

Stayed 3 nights

The Restaurant was closed although I found out when I tried to order a takeout to work in my room and the phone was disconnected. The little "Market" was woefully understocked, which was the real disappointment nowing the restaurant was closed, nobody paid attention to having something there??

10

Jonathon

Aug 3, 2025

·

Stayed 2 nights

Food was so good at the restaurant downstairs. People were friendly. Staff was nice. Great place in the city. Easy to get anywhere you want to go.

10

Jennifer

Jul 28, 2025

·

Stayed 1 night

The front desk staff was very friendly and handled my special requests easily. Breakfast was delicious and the restaurant area was clean and inviting. The bar and lounge area had live music and was a perfect place to unwind. I'll be back to this location.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $800	2 $103	3 $117	4 $206	5 $234	6 $800	7 $800
8 $206	9 $108	10 $108	11 $108	12 $133	13 $159	14 $135
15 $200	16 $206	17 $317	18 $313	19 $132	20 $193	21 $198
22 $195	23 $194	24 $103	25 $101	26 $101	27 $103	28 $103
29 $103	30 $103

Sonesta Denver Downtown

Prices for Sonesta Denver Downtown

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible (Mobility Tub)

Deluxe Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility Tub)

Deluxe Room, 1 King Bed

Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

Room, 2 Queen Beds, Accessible (Mobility Roll in Shower)

Superior Suite, 1 King Bed (One Bedroom with View)

Room, 1 King Bed, Accessible (Mobility Roll in Shower)

Deluxe Room, 1 Queen Bed

Superior Room, 2 Queen Beds

Superior Room, 1 King Bed

Room, 1 King Bed, Accessible (Hearing Bathtub)

Suite, 1 King Bed

Guest reviews of Sonesta Denver Downtown

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sonesta Denver Downtown

Considering this hotel for your Denver trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $156
25 $123	26 $131	27 $147	28 $159	29 $139	30 $143	31 $142