Name: Sheraton Denver West Hotel
Address: 360 Union Boulevard, Union Square, Lakewood, Colorado, United States of America, Lakewood, Jefferson County, US
Price range: $121–$1,114 per night
Rating: 8.08

What guests think

At Sheraton Denver West Hotel, many recent reviews highlight major renovations in progress that restrict amenities and create cluttered common areas, while experiences vary between comfortable, quiet rooms and dated spaces with maintenance problems.

Guests frequently praise the friendly front desk and restaurant teams, and several mention smooth check-ins. Common frustrations include the pool and fitness center being closed or relocated, occasional broken elevators or ice machines, limited restaurant hours, and breakfast that some find overpriced for the quality. Location earns consistent approval for access to Red Rocks, highways and light rail, plus nice mountain or skyline views. Expect a convenient stay with helpful staff, but active construction and dated areas can impact comfort and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Ongoing renovations often limit amenities: the pool is frequently closed, the fitness room is relocated or reduced, and some elevators or ice machines do not work; restaurant/bar hours and room service can also be limited. Parking is free, though construction and a partially closed garage sometimes make spaces hard to find.

Related guest reviews

8

Julie

May 2, 2025

·

Stayed 2 nights

I did not realize the property was under construction at the time, which made some access and amenities unavailable. It was a good rate, and the location is great for food choices. Access to the mountains and open-space is excellent. Front desk was great, and cleaning was done well despite the work being done. My impression is that this will be a 4-star once complete.

8

Anthony

Jan 12, 2025

·

Stayed 3 nights

The hotel was undergoing renovation during my stay so some amenities were not available. The pool was closed and the fitness center was temporarily located in a couple of rooms. The staff was very friendly and helpful. The rooms are very quiet, especially on the east side away from the street. The room was clean and the bed was very comfortable. I slept very well.

6

Emily

Sep 13, 2025

·

Stayed 2 nights

The good: Quiet hotel, convenient location to Golden/Red Rocks, bar/restaurant in the hotel, free parking, cozy bed, nice bathroom. The bad: The room we stayed in had not been renovated yet (we were told it was undergoing renovations when we got there). The halls had exposed wiring and the room’s wallpaper was peeling. The ironing board was so old and crusty that it dropped flakes all over the floor. The tea packets by the coffee were very old and yellowed/crinkled. Pillowcase had mascara stains. It was priced as if it were a renovated hotel, but it was not. It wasn’t awful, but we would find somewhere else to stay next time.

6

Colt

Aug 22, 2025

·

Stayed 1 night

Not enough parking and under construction still. Pretty dirty in common areas. Ice machine did not work on our floor and there was exposed cables all along the ceiling.

8

Jeremy

Aug 28, 2024

·

Stayed 1 night

the only thing wrong was the ice machines were down, and the pool wasn't open cause of renovations.

2

paige

Feb 16, 2025

·

Stayed 5 nights

When we arrived WIFI was down, POOL down, ICE MACHINE down, Restaurant semi-open at 7pm - could only take cash because WIFI down. Ordered 2 different Appetizers but they were out of both and sent back terrible rice dish. Front desk was rude, unhelpful and incredibly aggressive. Management the next day was sympathetic, I was to stay 5 nights but barely made it one night.

4

Katie

Nov 9, 2025

·

Stayed 1 night

While we were made aware that the hotel was under construction, we were told the pool would be open. Upon arrival we found it wasn’t! While not a concern for some, we booked it based on the pool for our kids and were really disappointed! However the staff was wonderful at the front desk!

6

David

Jan 11, 2025

·

Stayed 1 night

The Sheraton is perfectly fine, but nothing remarkable. It was clean and comfortable. I don't recall seeing any information prior to booking about renovations taking place, which would have been nice to know in advance. Fitness Center and other amenities were relocated for the renovation. The biggest positive is the relatively quick and easy access if you're planning to head west on 1-70 after your stay.

6

Samuel

Sep 6, 2024

·

Stayed 1 night

Rooms need to be updated. No access to the gym or pool due to construction. No hot water in room 601. Air conditioning didnt work and the room was hot at night. Overall ok for the price of $200 per night.

2

Jodean

Jul 29, 2025

·

Stayed 1 night

Never entered the room to stay. Could not get up to the 6th floor due to a convention going on. Elevators were slow and malfuntioning. Paid over $200 for 1 night and could not get to my room. Used the pool and left.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many note clean rooms and solid housekeeping, while others report worn or stained furnishings, odors, missed items, and dirty common areas during construction. Issues like hair in showers or unvacuumed carpets appear in some stays.

Related guest reviews

4

Jennifer M

May 16, 2025

·

Stayed 5 nights

The property is definitely in need of an update. It seems like everything is falling apart. I had to have maintenance help me into my room twice because the electric lock stopped working. The diverter on the tub didn't work so more water came out of the faucet than the shower head. Also, housekeeping was very inconsistent. They came twice during my 5 day stay. I like to work out in my room and when I got near the floor, I could see that the carpet was not vacuumed. The bathroom mirror was gross too. The restaurant food is okay, but the very sweet waitress that works there in evening is alone during very busy times. Most people were patient with her, but not all. The security lock on my door didn't work, which is a big deal as I am a woman traveling alone. My second stay was worse than the first. I won't be back.

10

Nicole

Dec 1, 2025

·

Stayed 4 nights

Staff friendly, property in the middle of updating. Hotel clean even with construction going on.

6

Chelsea

Jul 16, 2023

·

Stayed 1 night

The rooms are outdated. Dirty glasses and tub in my room.

6

Emily

Sep 13, 2025

·

Stayed 2 nights

The good: Quiet hotel, convenient location to Golden/Red Rocks, bar/restaurant in the hotel, free parking, cozy bed, nice bathroom. The bad: The room we stayed in had not been renovated yet (we were told it was undergoing renovations when we got there). The halls had exposed wiring and the room’s wallpaper was peeling. The ironing board was so old and crusty that it dropped flakes all over the floor. The tea packets by the coffee were very old and yellowed/crinkled. Pillowcase had mascara stains. It was priced as if it were a renovated hotel, but it was not. It wasn’t awful, but we would find somewhere else to stay next time.

8

Mary

May 26, 2025

·

Stayed 2 nights

Great customer service, rooms were clean

6

Colt

Aug 22, 2025

·

Stayed 1 night

Not enough parking and under construction still. Pretty dirty in common areas. Ice machine did not work on our floor and there was exposed cables all along the ceiling.

6

Mindy

Apr 6, 2025

·

Stayed 1 night

Room was not the cleanest. A towel was missed by housekeeping so a dirty towel still hanging on the back of the door in the bathroom from previous guest. There were little splatter stains on the headboard and wall. This location is under construction so hopefully they will also be redoing rooms but the bathrooms were pretty dated and not totally clean as well. Check in staff was friendly, great parking, and great location… overall just some cleanliness issues.

2

Cynthia

May 16, 2023

·

Stayed 3 nights

Checked in around 6pm was put in a room on 3rd floor with such strong Oder of dog urine. I left room immediately asked for another room was then put in another room on 3rd floor same issue strong Oder of pet urine. I complained again. I ended up having to go to store to buy air freshener to use during my 3 night stay so the smell was better and I could bare with it. Also the curtains were very dirty and broken I could not open them because of being broken. Also there was blood on the glass of picture hanging in bathroom which was super dangerous.n Also to top it off my last night the people on our floor that were across from us at 2 to 3 in the morning were fighting, cursing badly and yelling so loud I had to call down to front desk well the police ended up coming as well totally ridiculous at 3am. I asked for a breakfast voucher one of my mornings during stay and was told no even after all this happening and my complaints about the room I wasn’t even offered a 16 dollar breakfast voucher and told no. Worst stay ever and I actually really like it at this hotel and stay there often. I guess just don’t stay on the 3rd floor.

10

Todd

Jul 13, 2025

·

Stayed 1 night

Wonderful hotel. Clean, quiet and comfortable and affordable.

10

beth

Sep 25, 2024

·

Stayed 3 nights

There was a leak in the lobby ceiling and afterwards a funky smell. The hallway carpet had a large stain but otherwise very clean. Coffee in the lobby was always available and kept neat and well stocked. Due to restoration the pool was closed so that was disappointing. Location is right off 6th Ave so easy access to everything. Plenty of easy parking and multiple dining options within a few blocks. A very safe area and would definitely recommend

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious with comfortable beds and some mountain or downtown views, but many feel dated and face maintenance issues such as loud HVAC, temperature limits around 70°F, or occasional faulty fixtures. Noise from alarms or neighbors appears in some reports.

Related guest reviews

6

Katina

May 29, 2023

·

Stayed 2 nights

The room furniture had seen better days for what I thought would be a nicer hotel. A/C in room only went down to 70, no cooler. When the A/C was on, it was so loud it sounded like you were in an airplane hanger.

10

William

Jan 26, 2025

·

Stayed 1 night

Nice rooms

8

Steve

Nov 5, 2024

·

Stayed 1 night

I’ve stayed at this property several times and enjoyed it. This stay the bed was worn out (soft) and heater was VERY loud, waking me up every time it cycled.

10

mia

Aug 7, 2025

·

Stayed 4 nights

Quiet, clean, comfortable beds! Great location

8

Jeffery

Feb 23, 2025

·

Stayed 1 night

Bed had a major trough on the left side of the bed. Old mattress. Large King room and only the office chair to relax in (no upholstered chair).

6

Ryan

Jul 28, 2024

·

Stayed 1 night

It was very difficult to sleep in our room in the middle of the night. The thermostat would only go down to 70° and we also had a south facing room, so the sun heated up the room during the day and with the air conditioner only working to 70°. It did not make our room very cool. Therefore, it was difficult to get a good nights sleep. I will be staying at another hotel for our next trip.

10

Benito

Dec 22, 2025

·

Stayed 1 night

Nice hotel. Spacious, comfortable rooms. Very friendly, helpful staff. 👍

10

Elise

Nov 10, 2025

·

Stayed 1 night

The most comfortable bed this side of Denver

10

Elizabeth

Feb 22, 2025

·

Stayed 1 night

Super friendly front staff and spacious room with comfortable accommodations and a great view. Only complaint is that the water pressure and temperature in the shower were a little underwhelming.

8

Bryan

May 15, 2023

·

Stayed 1 night

Views

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is broadly praised as friendly, helpful, and accommodating at check-in and in the restaurant/bar, though a minority report rude or unresponsive front desk interactions and occasional overbooking or room-type mix-ups.

Related guest reviews

10

Paul

Oct 15, 2024

·

Stayed 4 nights

Staff was amazing! Had a great time! Thank you!!

10

deborah L

Jan 1, 2025

·

Stayed 1 night

Room was very nice and staff very friendly. Was not informed it was under major construction

10

Bruce

Oct 27, 2025

·

Stayed 1 night

The front desk was immensely helpful

10

Elise

Nov 12, 2025

·

Stayed 1 night

We are staying because of proximity to the hospital. The staff is very friendly and courteous. There remodel maybe going on but there services are outstanding. Would recommend this hotel.

4

cory

Feb 3, 2025

·

Stayed 2 nights

The property is undergoing renovations at this time. While I did not have any issues with the renovation i did not like the temporary lobby or the staff at the front desk. very poor attitude and work ethic.

10

Keith

Nov 2, 2025

·

Stayed 1 night

My wife and I had another great experience at the Sheraton Denver West Hotel. From check-in to check-out, everything was smooth and welcoming. We always love staying here when we attend concerts at Red Rocks Amphitheatre — the location is perfect, the rooms are comfortable, and the staff always make us feel at home. A special shout-out to Gary, who went above and beyond to make our stay even better. His friendly attitude and attention to detail really stood out. We truly appreciate his help and wanted to give him the recognition he deserves. We’re already looking forward to our next visit!

8

Robert

Jan 5, 2025

·

Stayed 1 night

I found most everything at the Sheraton Denver West Hotel in Lakewood to be excellent. The (2) front-desk representatives were very nice and hospitable. The room was clean and comfortable. The surrounding area was very walkable and overall felt safe. My only disappointed was to discover upon arrival that the lobby and 2nd floor levels were being renovated, meaning that the pool and fitness center were restricted to guest access. In my opinion, this restricted access to these amenities warrants a discount to the loding expense.

10

Benito

Dec 22, 2025

·

Stayed 1 night

Nice hotel. Spacious, comfortable rooms. Very friendly, helpful staff. 👍

4

Sarah

Apr 18, 2025

·

Stayed 1 night

The front desk was extremely rude. The only nice person we ran into was the waitress in the restaurant that did her hair like the 1950’s. There were dead ducks that my child had to see outside all over very sad and odd. Construction through the whole hotel the pool was not open and it was noisy.

10

Tracey

Nov 11, 2024

·

Stayed 1 night

The rooms need a little love. The staff was absolutely amazing. I didn’t have a phone in my room to order room service when I checked in. The front desk gentleman offered to move my room when I went to order. The bartender in the restaurant actually delivered the food to my room. Maintenance was sent up immediately to install a phone. I travel a lot and it was very refreshing to have such excellent service.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient base near Red Rocks, highways, and light rail, with restaurants and shopping nearby. Several guests also mention nice mountain or downtown views.

Related guest reviews

10

Derrick

Aug 30, 2024

·

Stayed 3 nights

Property is conveniently located to restaurants and public transportation (RTD). Room offered great view of downtown. Staff personnel were pleasant.

10

Bobbi

Oct 13, 2024

·

Stayed 2 nights

You are a block away from the Interstate, very close to the mountains. Everything was a 10 drive for us. We did Red Rocks, Meow Wolf and Casa Bonitas. Property had great food - you MUST try the green chili bowl! Their beer cheese was not good, though. It's dated but the beds were luxurious and we all slept great!

8

John

Nov 24, 2024

·

Stayed 3 nights

Convenient parking and access to US 6

10

Keith

Nov 2, 2025

·

Stayed 1 night

My wife and I had another great experience at the Sheraton Denver West Hotel. From check-in to check-out, everything was smooth and welcoming. We always love staying here when we attend concerts at Red Rocks Amphitheatre — the location is perfect, the rooms are comfortable, and the staff always make us feel at home. A special shout-out to Gary, who went above and beyond to make our stay even better. His friendly attitude and attention to detail really stood out. We truly appreciate his help and wanted to give him the recognition he deserves. We’re already looking forward to our next visit!

10

Justin

Oct 7, 2024

·

Stayed 1 night

Great Staff and Location

10

Natalie

Sep 15, 2025

·

Stayed 3 nights

Comfy beds. Location was good for what we were doing. Staff was friendly. I like the fact it did have a restaurant with bar. It’s not a far walk to light rail/bus center.

8

Catherine

Sep 30, 2024

·

Stayed 1 night

Good hotel well located

10

Ronaldo

Jun 20, 2023

·

Stayed 2 nights

The area was convenient location between Red Rock and Downtown Denver.

10

William

Apr 1, 2025

·

Stayed 1 night

Convenient

10

Daniel

Nov 18, 2024

·

Stayed 2 nights

This is a convenient location to stay when traveling from Western Colorado to Denver for Sporting events. Within walking distance to yhe light rail, which saves the hassles of driving and parking downtown. There's plenty of dining nearby. Close to the Denver Mills mall for shopping.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is repeatedly described as expensive for a basic offering, and during renovations menus, hours, and room service can be limited or unavailable. Some guests still enjoyed the on-site restaurant and lobby coffee/tea.

Related guest reviews

4

Rachel Lauren

May 13, 2025

·

Stayed 2 nights

Hotel was under construction. Which was not disclosed prior to the reservation. The hotel was not clean and very dilapidated, communication of hotel service were very unclear and not available while staying at the hotel. All of the printed and posted hours of operation for the restaurant/bar were incorrect and changed each day we stayed at the hotel. Bathroom had a water leak issue, the main window of the room had a leak, it did rain on our stay and we woke up to a wet floor and one of our bags got wet. The room was very worn and beat up. Lots of scrapes, dents, material of the headboard was worn off. The ice machine was out of or order on the floor we stayed on. Would not stay in this location again unless the renovation was completed.

8

James

Jul 21, 2025

·

Stayed 2 nights

Overall stay was good. Hotel is going through renovations so certain areas were not being used. Checking In was fast and easy and lady at the desk was very nice and friendly. Room was clean, shower and bed was great. However because of the renovations, the restaurant didnt have everything on the menu and it was extremely limited. Didnt have most of what I asked for that was on the food or drink menu. Wish they would have marked out what they didnt offer - that would have been helpful. Morning of our departure - the free coffee offered in the lobby was empty that was also a disappointment. Overall a nice stay just wished for a little more attention to detail.

4

Jennifer

Nov 12, 2025

·

Stayed 1 night

We were shocked to discover we were being charged $21.95 each for a basic self-serve continental breakfast—something we assumed was complimentary. No one attended to us, and when we went to leave, the guy clearing tables simply left a check for 5 buffet breakfasts at that outrageous price!! There was no signage indicating we would be charged for this low-quality food. The table was dirty, the offerings were typical buffet-style self serve scrambled eggs and pastries, and we could have walked across the street to Denny’s for far less—and better tasting. Completely overpriced and misleading.

6

Lauree

May 10, 2024

·

Stayed 2 nights

Clean, friendly people. Just don’t eat the breakfast….

10

Margaret

May 11, 2024

·

Stayed 2 nights

Nice hotel. Restaurant was great! Friendly staff. Rooms were clean and had all that we needed. Red Rocks was a short uber away!

8

Tiff

Aug 17, 2024

·

Stayed 3 nights

Renovations were annoying, but that’s understandable. Food is expensive but delish!

6

Elena

Nov 9, 2024

·

Stayed 5 nights

Pros: 1. Comfortable bed, very quiet rooms. First hotel I haven't had to sleep with ear plugs.2. Staff was all super friendly and helpful. :) Cons: 1. All the soaps, lotions, etc. have such a strong fragrance it made me nauseous to use them. Please change these, they're awful! 2. The breakfast buffet is $20 and is exactly what you get for free at a cheaper hotel. This might be a deal breaker for our group.

10

Bonnie

Sep 27, 2023

·

Stayed 2 nights

This day was nice. The rooms were OK. Definitely do need an update though the restaurant wasn’t open when we were there they offered dinner in the bar.

8

Laura

Nov 21, 2024

·

Stayed 1 night

Great for an overnight stay coming from the airport and headed west. We enjoyed our stay, the onsite restaurant, and morning coffee/tea bar. The room was clean and comfortable.

8

Shari

Jul 30, 2023

·

Stayed 1 night

The room was very nice and the front desk was helpful. However. The wait staff at the restaurant was not good.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$92
February	$93
March	$97
April	$110
May	$143
June	$195
July	$218
August	$244
September	$166
October	$195
November	$100
December	$94

Su	Mo	Tu	We	Th	Fr	Sa
				1 $281	2 $232	3 $252
4 $152	5 $193	6 $233	7 $273	8 $221	9 $215	10 $190
11 $149	12 $185	13 $214	14 $216	15 $1,114	16 $909	17 $1,114
18 $177	19 $179	20 $186	21 $181	22 $184	23 $263	24 $242
25 $143	26 $149	27 $143	28 $144	29 $144	30 $121	31 $121

Sheraton Denver West Hotel

Prices for Sheraton Denver West Hotel

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Club Room, 1 King Bed

Deluxe Room, 1 Bedroom

Basic Room, 1 King Bed

Club Room, 2 Queen Beds, City View

Guest reviews of Sheraton Denver West Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Sheraton Denver West Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $179
20 $234	21	22 $277	23 $296	24 $197	25 $305	26 $252
27 $152	28 $178	29 $181	30 $228