Kimpton Hotel Monaco Washington DC by IHG

We stay here once a year it’s amazing. It used to be the old post office .

I loved every minute of it!!

The room was clean for the most part although I did find a hanger under the table that I figured belonged to a previous guest so I left it there and housekeeping did not find it for the entirety of my stay so I ended up placing it in the closet. The bathroom was very large but mostly wasted space because the shower was small and the counter top space was very limited. There was some moulding in shower that could have been replaced also. Room service was pretty much non existent as the restaurant catered to their inside guests I assume and very rarely answered the phone. The bar restaurant area was lively but they definitely cater to non hotel guests. If room is on main floor, noise from the restaurant outside patio area is definitely an issue. Front desk staff could be more hospitable. Only time I got someone friendly was when I got back home and phoned in to ask about my invoice which they could not provide to me upon check out since printers were down. Also strangely there were people sleeping on the couches in front lobby when I checked out at 5am who did not appear to be hotel guests, possibly family of staff, so that was pretty odd. Valet was always pleasant.

Staff and location. Really excellent staff all around. The hotel itself is clean but it’s not in the best condition. But still clean. Wonderful location and an overall great stay for families.

The rooms a bit aged. The hallways are quite dirty, I also didn't realize the individual rooms are accessible to the public which is pretty odd considering that it is a very populous area.