Name: Extended Stay America Suites - Boca Raton - Commerce
Address: 501 NW 77th Street, Boca Raton, Florida, United States of America, Boca Raton, Florida, US
Price range: $82–$126 per night
Rating: 7.22

What guests think

Reviews of Extended Stay America Suites - Boca Raton - Commerce describe a heavily mixed stay, with frequent reports of pests and poor cleanliness, dated rooms with maintenance issues, noise from nearby trains and I-95, and very limited grab-and-go breakfast.

Service is inconsistent: several guests mention overbooking, unavailable room types, slow or unhelpful after-hours support, and delays with refunds, while others praise friendly staff and occasional early check-in or upgrades. The property is undergoing renovation, lacks an elevator, and some amenities like vending machines are empty or not working. Expect a basic, budget-level stay with significant variability; light sleepers and travellers sensitive to cleanliness or maintenance may want alternatives.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews note the property is under renovation with clutter on walkways, a lack of elevator access, and some amenities not working or empty (e.g., vending machines).

Related guest reviews

6

Yvonne

Oct 25, 2025

·

Stayed 2 nights

Basic amenities, was surprised there even was not a blow dryer in the rooms and the vending machine was completely empty.

2

Larry

Mar 8, 2023

·

Stayed 2 nights

Worst dump I have stayed at in 20 years. Start with the insects in the kitchen. Next was a leftover spoiled burrito left in the microwave. No elevator. We had a wheelchair bound person, and they couldn't have been less interested in helping us change to a room on the first floor. Our handicap request apparently didn't follow us when we changed the reservation the week before. I asked why couldn't they swap us for a ground floor room. They said the hotel was sold out that night - that I can believe. I asked them to look for a room that hadn't arrived yet. Even if it was a downgrade from our reservation. I wouldn't ask for the difference. They insisted EVERY SINGLE ROOM had already checked in and rooms were occupied. At 6:30 in the evening?? Just a flat out lie. They never offered to help, never offered an alternative, never offered compensation never offered anything!! Like I said, worst hotel stay l can remember.

6

Michael

Feb 26, 2023

·

Stayed 1 night

Cabinets were from 1980’s, very tired condition. It’s “extended stay”. I would suggest ice cube trays and maybe 4 glasses, plates, utensils etc. then. Rooms really need a remodel to freshen the appearance.

6

Yvonne

Oct 26, 2025

·

Stayed 1 night

No hair dryer, bad internet, no safe, ac did not work, vending machine broken and completely empty

2

Bernice

Jun 4, 2025

·

Stayed 1 night

The hotel door lock malfunctioned and wouldn't lock and the dead bolt was un usable. It didn't fit into a hole to lock. Hotel under construction. My daughter's room was missing a couch. They offered refund. Not refunded yet. Told me to contact Expedia to get refund and that's been impossible

2

Catherine

May 28, 2023

·

Stayed 1 night

Our stay was quite less than satisfactory. The clerk in the check in office did not greet us with a hello or any sign of polite cheerfulness. In the room it was musky. No cups for drinks. No ice machine A roach on the night stand. No toiletries. Limited tv channels. No pool. 3 pillows for 2 people no coffee pot. Small free breakfast. Don’t stay here. The live roach did me in!

6

Vanessa

Jun 14, 2025

·

Stayed 1 night

It's under renovation so it has a lot of miscellaneous things around on walkways and thungs strewn about, this aren't all in working order currently. After the renovation in sure it'll be better. Be aware that I-95 and track tracks are right outsise so its very noisy if you're a light sleeper.

6

Wendy

Jun 15, 2022

·

Stayed 4 nights

Like the place serve coffee In the morning early and Convience to do laundry nice Place to stay

4

Maria

Dec 23, 2022

·

Stayed 1 night

I had a room on the second floor (no elevator, which can be tough for a solo traveler with heavy suitcases and bad knees). The smell had an awful smell, a mix of old cigarettes and humidity. I found 3 live roaches and 2 dead in the bathroom and 3 big dead in the kitchen. They gave me a second room that didn't smell that bad and apparently no roaches. The cleaning lady almost brought my door door from her banging.

6

Anastasia

Jun 14, 2025

·

Stayed 1 night

There is no pool which is insane in this Florida heat. Too expensive for this subpar property

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests report serious cleanliness and pest problems, including cockroaches, ants, fruit flies, stained linens, odors, and trash around the property. A few reviews mention acceptable cleanliness, but the pattern skews negative.

Related guest reviews

2

Seth

Feb 11, 2024

·

Quite literally the dirtiest and worst \'hotel\' i\'ve ever stayed at. Roadside motels are better and 1/4 the price! Ants in the bathtub, roaches in the master. Carpet damp and an overwhelming smell of chemicals - as if the room smells were so bad they saturated the carpet with something else. The "Grab & Go" breakfast. 2 month EXPIRED bars, they ran out of outmeal. The second day - still nothing. Staff said "their breakfast shipment didn\'t arrive". There\'s a costco down the street. The owners clearly show they dont care. Avoid this location.

2

Michael

Feb 8, 2023

·

Stayed 1 night

The room was disgusting. The carpet was sticky and the room smelled bad. The door gets stuck not even half open on the sticky carpet. We got there late as my wife had a treatment that night then again early in the morning at a medical facility nearby. We called around to find another hotel but everything was booked. After midnight we went out and slept in the car and came back in in the morning just to use the bathroom.

2

Serena

Apr 22, 2024

·

Stayed 1 night

This place is gross. The first thing I saw when pulling into the parking lot was trash everywhere. There were open bags of trash all throughout the parking lot and right outside the door of the rooms. There was a pile of trash directly outside of my room. There were used feminine pads strewn about the parking lot. I get into the room and it immediately smells like someone had been chain smoking in there. This was supposed to be a non smoking building. I went into the bathroom where there were hair shavings on the counter. The tub had some black stuff on the bottom that washed away when I turned the shower on. All the towels were stained. In the bed I felt like there might have been bed bugs I was itching all night. The other occupants were loud and ghetto. Their grab and go “breakfast” was gross too. I would never recommend this place and I wish I could get a refund.

4

Andrew

Dec 9, 2024

·

Stayed 1 night

Bugs in our room. Hair in our towels. Stains in the shower and mirrors. Had to buy towels and disinfectant wipes to make our stay more comfortable. Offers a kitchenette with absolutely nothing to cook or eat with. Overall a disgusting hotel. Cheap but you get what you pay for

2

Virginie

Mar 11, 2024

·

Stayed 1 night

The hotel room was filthy and damp. There was at least 25 fruits flies around. There was stains on the beds sheets and cover. The carpet was never washed, my boyfriend white socks were black at the end of the night.

2

Andrea

Dec 30, 2024

·

Stayed 5 nights

Unpleasant experience to say the least. After a long day of travel, had a cockroach jump into my medicine bag in the bathroom. Later a second one appeared in the same bathroom (see picture below). Also woke up itching most mornings, likely because of bed bugs. We tried to tell someone who had come into the room for an unrelated inspection of some sort. Later when we called the front desk about what cod be dine about it they attempted to blame us for not telling the right person.

4

Larry

Mar 14, 2025

·

Stayed 4 nights

Bathtub filled with rust stains and enamel peeling off large areas of the tub.

2

Glenn

Apr 5, 2025

·

Stayed 1 night

Found a huge roach upon check in. Multiple things broken in unit

2

Martha

Feb 17, 2025

·

Stayed 2 nights

The property is horrible. Roaches everywhere

6

MEGHAN

Dec 9, 2024

·

Stayed 4 nights

Bugs in our room. Hair in our towels. Stains in the shower and mirrors. Very dirty. Cheap but you get what you pay for. Not a luxurious stay by any means. No continental breakfast and although the rooms include a kitchenette there is absolutely nothing to cook with. Remote for the TV had no batteries and the phone to the front desk was totally disconnected

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and worn, with recurring maintenance issues such as broken locks or fixtures, malfunctioning AC, uncomfortable or sagging mattresses, and missing or broken amenities like hair dryers or pullout sofas. Noise from nearby train tracks and I-95 is common, though a few guests liked the pond views or room size.

Related guest reviews

4

Susan

Apr 8, 2023

·

Stayed 1 night

“Non smoking” room smelled of cigarettes. Sink drain was clogged. Cabinets were water-damaged. Property was depressing. Very noisy right outside the door (though ok inside the room).

6

lawrence

May 10, 2023

·

Stayed 1 night

Room was old and falling apart

2

Lili

Dec 15, 2024

·

Stayed 1 night

The pull out sofa bed is broken. One of the mattresses sank. Heat was not working. Noisy outside and inside. Very bad experience. Won’t stay there again

4

Sherrie

Aug 19, 2024

·

Stayed 10 nights

I was very disappointed in the room. The appliances were old, the refrigerator was not that clean, a lamp in the living room was old and worked when manually plugged in. The room was facing the highway and was noisy. This is not the first time I stayed in the extended stay at this location, and I was very surprised at the room that I had, but I didn’t want to change the room because it would be a hassle because I had my cat with me and I didn’t feel like packing up and moving. The next time I come and stay at the extended stay in Boca I will look at the room first, and if it’s not up to my liking, I will just change rooms.

6

Lilian

Apr 16, 2023

·

Stayed 1 night

The mattress was not comfortable, it sank in the middle. Everything else was good for the price.

2

Brett

Feb 22, 2023

·

Stayed 1 night

I am in my 60's. This was the second worst hotel I have ever stayed at. The worst was a place we stayed at during spring break in college. A bug crawled out of the bed, the door would not open/close properly, the cabinets were broken down, a light bulb was missing, the tv remote was missing, the clerk was not at the front desk when I arrived, a dirty wash cloth was in the bathroom, the room smelled like mildew, a busy train runs along the edge of the property and sound like it is coming into the building during the night....this place just needs torn down and re-built.

8

Daniel

Mar 11, 2023

·

Stayed 3 nights

Nice view w/ pond nearby Property could use updated landscaping

4

Harrison

May 8, 2024

·

Stayed 1 night

Beds are sunk in like a spoon ac only works on 60 and they have the old card reader on the door that takes multiple trys to open

6

Kettelene

Apr 23, 2023

·

Quiet area BUT the room smelled like mold and smoke, there was a hugeeee LIVE cockroach inside my AC unit, there was a crack on my window. I stayed here last minute because of work. I’ll never stay here again.

6

Vanessa

Jun 14, 2025

·

Stayed 1 night

It's under renovation so it has a lot of miscellaneous things around on walkways and thungs strewn about, this aren't all in working order currently. After the renovation in sure it'll be better. Be aware that I-95 and track tracks are right outsise so its very noisy if you're a light sleeper.

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AI-generated summary based on recent guest reviews

Service

Service is mixed: several reviews cite overbooking, unavailable room types, slow or unhelpful front desk, especially late at night, and delays with refunds, while others praise friendly staff who accommodated early check-in or were helpful.

Related guest reviews

10

Charles

May 20, 2023

·

Stayed 2 nights

Friendly and helpful staff, clean rooms and good coffee in the lobby in the mornings.

2

LaTonya

Feb 15, 2025

·

Stayed 1 night

It took 10 minutes for anyone to answer the door or the phone just to be told that they overbooked and they couldn’t do anything for me that I had to call and request a refund completely disturbing. I have no interest in attempting to book with them again, could’ve at least tried to help find a replacement room or something since they didn’t have anything available.

8

Serhat

Sep 22, 2024

·

Stayed 1 night

Even it says 7/24 front desk, difficult to find them after 23:00 pm

10

Jeanine

Jul 30, 2025

·

Stayed 1 night

I was able to check-in a little early, which was VERY convenient, and when I got there I was upgraded for no extra charge because the room I had booked had become unavailable. Overall a great experience, I’ve been here before and will definitely be back. The manager is such a sweet woman!

10

Vladimir

Mar 16, 2025

·

Stayed 2 nights

Great customer service

2

Carolina

Aug 3, 2025

·

Stayed 2 nights

My stay here was so bad I had do check out before I planned and find another place to spend the night. First, the room that I paid for wasn’t available. Apparently, there is a problem with the hotel’s website and it’s showing availability when there isn’t actually, causing overbooking. The front desk lady is the only reason I’m giving 3 starts to service. She was very nice, explained the situation and for me another room for the same price. That room was disgusting. The beds were not made, there was left over food from the previous guest and even a dirty diaper on the table. She got me another room. I spent the night just to find out the next morning that the door wasn’t locking. They got me another room. Even though there is a non smoking policy, the smell of cigarettes was unbearable. I just gave up. Property management should be better. I never felt so unsafe and uncomfortable.

2

Igor

May 21, 2023

·

Stayed 1 night

Waited 25 minutes at the front desk, no one was there and no one came. Called the main hotel number 3 times, no one answered. Had to leave and book a different hotel down the block.

2

Mayra

May 15, 2025

·

Stayed 1 night

Don’t check in after hours. My family and I were traveling from far and checked in. The receptionist was extremely rude and told us they overbooked and didn’t have our room. I was confused and frustrated as it was late. She didn’t offer a different type of room. I had to ask her. Then she provided us with a room similar to what we

2

Amanda

Jan 19, 2024

·

Stayed 1 night

I wasn\'t able to check into my room for over FOUR HOURS. They kept telling me "the room wasn\'t ready and the people that were in there before left a mess". They wouldn\'t give me a new room and the when I finally did get to the room one of the bathrooms still had cleaning supplies all over and was still a disgusting mess and completely unusable. It was unbelievably gross and I\'m shocked no one has given me ANY sort of apology or compensation.

2

Mary

Aug 5, 2025

·

Stayed 1 night

My husband & I had a very bad time with our stay. We were put in a room that should have been used. We did not have pillows, no shower curtains, no utilities. The staff were rude. We were told by the manager that the room they gave was not to be rented. We were promised a full refund for the horror-able night we had. We have not gotten this refund yet, it’s been a over a week now.

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AI-generated summary based on recent guest reviews

Location

Located beside train tracks and near I-95, many reviews mention noticeable noise; some guests also saw people loitering in the parking area. Others noted pond views, easy parking near rooms, or a generally quiet setting.

Related guest reviews

4

Susan

Apr 8, 2023

·

Stayed 1 night

“Non smoking” room smelled of cigarettes. Sink drain was clogged. Cabinets were water-damaged. Property was depressing. Very noisy right outside the door (though ok inside the room).

6

Jon

Oct 14, 2023

·

Stayed 7 nights

Not a good experience. Room had a horrible smell as if a heavy drug user was smoking in the room. Light on the wall had wires hanging out of it. Other guests were hanging out working on the cars in the parking lot at all times of the night and heavily drinking making loud noises through your the night up until 2AM many of the nights I was there.

10

Car

Jul 5, 2025

·

Stayed 4 nights

I liked the convenience of parking so close to my assigned room.

2

Brett

Feb 22, 2023

·

Stayed 1 night

I am in my 60's. This was the second worst hotel I have ever stayed at. The worst was a place we stayed at during spring break in college. A bug crawled out of the bed, the door would not open/close properly, the cabinets were broken down, a light bulb was missing, the tv remote was missing, the clerk was not at the front desk when I arrived, a dirty wash cloth was in the bathroom, the room smelled like mildew, a busy train runs along the edge of the property and sound like it is coming into the building during the night....this place just needs torn down and re-built.

8

Daniel

Mar 11, 2023

·

Stayed 3 nights

Nice view w/ pond nearby Property could use updated landscaping

8

Vilma

Jun 5, 2023

·

Stayed 2 nights

I did like the size of the studio, I liked the cleanliness , quiet place, and the staff. I didn’t like the area is so away from restaurant, I didn’t like the carpet it does stink.

6

Vanessa

Jun 14, 2025

·

Stayed 1 night

It's under renovation so it has a lot of miscellaneous things around on walkways and thungs strewn about, this aren't all in working order currently. After the renovation in sure it'll be better. Be aware that I-95 and track tracks are right outsise so its very noisy if you're a light sleeper.

8

Dennys

Dec 30, 2022

·

Stayed 19,351 nights

Very convenience quiet and clean.

8

Teaka

Aug 31, 2025

·

Stayed 1 night

Bathroom could be cleaner. Right next to the train tracks so i do not reccomend this property for light sleepers.

10

Robin

Feb 1, 2025

·

Stayed 1 night

A little hideaway.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is very limited and inconsistent, typically just coffee, oatmeal, or packaged muffins, and on some days nothing was available.

Related guest reviews

8

lynnea

Aug 24, 2025

·

Stayed 1 night

It was very nice for the price! We had a great stay! Only thing id warn is that the breakfast is literally oatmeal and coffee...other than that great place very clean, they gave us dishes and silverware. Great channels avaialble on tv

8

Michael

Mar 2, 2024

·

Stayed 1 night

This place is a dump! No where near worth $200!! Faucet broken, Formica cracked, sink dirty! The only other place I ‘ve stayed was the dump in Boynton Beach ! You need to check these places out before you push them!! Oh, and no full breakfast, just a grab-n-go!! And it was crap!!

2

Seth

Feb 11, 2024

·

Quite literally the dirtiest and worst \'hotel\' i\'ve ever stayed at. Roadside motels are better and 1/4 the price! Ants in the bathtub, roaches in the master. Carpet damp and an overwhelming smell of chemicals - as if the room smells were so bad they saturated the carpet with something else. The "Grab & Go" breakfast. 2 month EXPIRED bars, they ran out of outmeal. The second day - still nothing. Staff said "their breakfast shipment didn\'t arrive". There\'s a costco down the street. The owners clearly show they dont care. Avoid this location.

4

Doug

Nov 17, 2025

·

Stayed 2 nights

The room wasn't clean, the furnishings and appliances were old and worn out. Breakfast was coffee and some prepackaged off-brand muffins. Coffee cups were bathroom plastic cups.

2

Serena

Apr 22, 2024

·

Stayed 1 night

This place is gross. The first thing I saw when pulling into the parking lot was trash everywhere. There were open bags of trash all throughout the parking lot and right outside the door of the rooms. There was a pile of trash directly outside of my room. There were used feminine pads strewn about the parking lot. I get into the room and it immediately smells like someone had been chain smoking in there. This was supposed to be a non smoking building. I went into the bathroom where there were hair shavings on the counter. The tub had some black stuff on the bottom that washed away when I turned the shower on. All the towels were stained. In the bed I felt like there might have been bed bugs I was itching all night. The other occupants were loud and ghetto. Their grab and go “breakfast” was gross too. I would never recommend this place and I wish I could get a refund.

4

Rudy

May 9, 2025

·

Stayed 2 nights

I was charged with $85 I do not know why. There was no breakfast to grab and go. that is not true, I went 2 times to check for breakfast and there was no more than coffe.

2

Catherine

May 28, 2023

·

Stayed 1 night

Our stay was quite less than satisfactory. The clerk in the check in office did not greet us with a hello or any sign of polite cheerfulness. In the room it was musky. No cups for drinks. No ice machine A roach on the night stand. No toiletries. Limited tv channels. No pool. 3 pillows for 2 people no coffee pot. Small free breakfast. Don’t stay here. The live roach did me in!

6

Giovanni

Dec 31, 2024

·

Stayed 4 nights

We booked a bedroom suite with pull out couch. When we got there they gave us a room. Upon entering it was a double bed. Not a suite. No couch. It was also musty. I went back to front desk. She said there are no suites available and she just checks people in. The system has no way to reserve a suite. Even though i booked this two months before. There is no breakfast. Just some hot coffee on one day. Following day the table with coffee was gone. It’s an old place. We made it work. But it was sub par.

2

Alexsandro

Apr 13, 2025

·

Stayed 6 nights

I wanted to give 0 stars. There is no breakfast, just free coffee. The refrigerator door is broken, the microwave is broken. We complained but they didn't fix it. There is a train that passes every 2 hours at night.

4

Fabio

Oct 6, 2025

·

Stayed 1 night

Trash not collected from the kitchen, no plates, silverwares or glasses in kitchen, toilet cover sit loose, poor breakfast, just muffins, coffee and cocoa drink. Had to move to other room because of the marijuana smell inside the room.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$133
February	$179
March	$164
April	$104
May	$91
June	$103
July	$115
August	$76
September	$78
October	$93
November	$94
December	$112

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $117	16 $101	17 $99	18 $95	19 $82
20 $100	21 $100	22 $100	23 $101	24 $101	25 $95	26 $82
27 $100	28 $101	29 $100	30 $101

Su	Mo	Tu	We	Th	Fr	Sa
				1 $120	2 $114	3 $114
4 $126	5 $103	6 $102	7 $102	8 $103	9 $85	10 $85
11 $98	12 $103	13 $104	14 $103	15 $103	16 $87	17 $88
18 $94	19 $103	20 $104	21 $106	22 $106	23 $115	24 $120
25 $106	26 $105	27 $107	28 $105	29 $107	30 $115	31 $113

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Monthly average prices

About this property

Location

Room options

Premium Studio, 2 Double Beds, Mobility Accessible

Suite, 1 Bedroom

Suite, 1 King Bed with Sofa Bed

Premium Suite, 1 Bedroom (1 King and 1 Sofabed)

Studio, 1 Queen Bed

Studio, 2 Double Beds

Premium Studio, 1 Queen Bed

Studio, 2 Queen Beds

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Extended Stay America Suites - Boca Raton - Commerce

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Considering this hotel for your Boca Raton trip?

Prices for upcoming dates