Name: Holiday Inn - Fort Myers - Downtown Area by IHG
Address: 2431 Cleveland Ave, Fort Myers, Florida, United States of America, Fort Myers, Florida, US
Price range: $81–$124 per night
Rating: 7.33

What guests think

At Holiday Inn - Fort Myers - Downtown Area by IHG, travelers often praise friendly staff, a handy location near downtown attractions, and a usable pool, while also noting uneven cleanliness, dated rooms, and ongoing renovations impacting comfort.

Breakfast is frequently confusing or disappointing, with limited hours, vouchers or extra charges, and service can be understaffed. Several reviews mention street noise and a sketchy-feeling area around the property. Expect a basic, service-forward stay with trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and courtyard are appreciated, but the pool has at times been cloudy or closed. Gym equipment is worn, occasional elevator and lighting issues appear, and the on site restaurant/bar often has limited hours or is closed.

Related guest reviews

10

Kandi

Apr 20, 2024

·

Stayed 1 night

Had security guards patrolling the hotel. Nice restaurant connected to the hotel, reasonable prices. Only has a 3ft 6 in Pool and one section of a 5 ft area Pool, no hot tub, but overall very nice Hotel.

6

Lisa

Dec 31, 2024

·

Stayed 3 nights

The elevator was not working and we got stuck between floors. The hotel was renovating and there was extra noise. The breakfast was not as advertised and not adequately staffed. It looked as if it could be a reasonable place to stay if these issues were resolved.

8

Kevin

Mar 8, 2023

·

Stayed 3 nights

It was a little hard to get to due to road construction .otherwise was a good place to spend a few nights the pool area was nice and clean.

2

Lori-Anne

Dec 15, 2024

·

Stayed 2 nights

Room had stopped up toilet and leak from above. Pool was green. No free breakfast as advertised. No hot tub as advertised. Really lousy experience.

6

Jeffrey

Jun 9, 2025

·

Stayed 2 nights

The treadmill in the gym could be replaced and the shower in room 414 has rust in it

8

Shalyn

Mar 20, 2023

·

Stayed 2 nights

Inside was clean, not enough lighting outside in the parking area. Poor water pressure in the shower. Staff was friendly, bed was comfortable. Refrigerator in the room was surprisingly large. Would recommend.

10

Mitchell

Apr 19, 2025

·

Stayed 2 nights

I loved the pool

4

Thomas

Mar 18, 2023

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Stayed 1 night

Lights in entry and bathroom did not work. Fan in bathroom did not work. They moved us to another room after we had unpacked. Restaurant/lounge not open. Only coffee available in room was de caff. Very disappointing.

4

Donna

May 7, 2025

·

Stayed 3 nights

Front staff were very nice Pool cloudy then closed for a few days. Room door did not lock. Housekeeping did not come when sign was not on door. Did not look like the online pictures.

4

Carlos

Feb 5, 2025

·

Stayed 1 night

Smell like cigarettes Gym has poor equipments and treadmill is a hazard

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Cleanliness

Feedback is mixed: some note clean rooms, while others report odors, stained or damp linens, rust or mildew, pests, and dirty hallways or bathrooms.

Related guest reviews

4

Anthony

Dec 4, 2023

·

Stayed 2 nights

The room had a mildew smell that seeped into all my clothing and bags. The first room i was in had little to no water pressure and the bathroom itself looked like a horror film.

2

Matthew

Sep 4, 2025

·

Stayed 1 night

Ceiling plaster all over the floor from the floor, not being cleaned, stains on the beds, cardboard pieces under the covers holes in the walls, and they covered the smoke detector with a plastic bag. Hallway smelt so bad you could taste it an hour after leaving the hotel.

4

Thomas

May 27, 2025

·

Stayed 1 night

The room was dirty, there was dried food, crusted on the television remote, and I had to sterilize it before I could use it, the refrigerator door had goo or grease all over it, and I’m really not sure that the sheets were ever cleaned from the last guests. It seemed that they crammed all of the guests of the hotel on the first floor for some reason. Also, there was no soap when we checked in to the room and we had to go speak to the desk.

4

Vanessa

Jun 28, 2025

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Stayed 3 nights

The floors were stained and dirty, garbage in the hallways, people screaming and yelling at all hours.

2

Pedro

Mar 20, 2023

·

Stayed 2 nights

Worst customer service ever. Lobby area looks OK but bedroom was old, dirty, there was a roach in the bathroom, no one showed fo pick up garbage and provide fresh towels. the experience was so poor that I decided to leave early just not to stay another night in that terrible hotel. Absolutely a NO NO to come back.

2

Melissa

Dec 2, 2023

·

Stayed 2 nights

This property was incredibly dirty! We stayed here for 2 nights because we had a wedding to attend in downtown. The halls were dirty, the elevator was unclean and the room had a dirty fridge with a shower that had some mold. Highly disappointed in this place as we had stayed here in June and it was great which is why we booked again.

2

Paul

Mar 22, 2025

·

Stayed 10 nights

They have roaches I found 6 in my room I already paid so I couldnt back out. Staff was very nice. I sprayed my room myself. My room got cleaned once.

6

Edward

Oct 22, 2024

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Stayed 1 night

The bathroom was unclean and the room had a musty odor

4

Shelby

Mar 25, 2023

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Stayed 1 night

We stayed one night and the staff was welcoming but our room smelled moldy. The room felt damp, even for Florida. The bathroom had some supplies but old (?) tissues were just jammed into the box instead of restocked.

8

Derricka

Feb 2, 2025

·

Stayed 1 night

Got there and it was late. The parking lot was not well lit. As a mom with her two girls this was a little unsafe for me. The girl at the check in counter was extremely friendly. She made check in and check out easy. However, got to the room and the curtains did not close all the way. Had to find something to sit in the window to keep it closed. The shower had rust and strains of hair in it. The towels also had hairs in them. The rooms need an update. It was decent for the price I paid however.

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Rooms

Rooms are basic and dated, with maintenance issues like weak water pressure, aging fixtures, small TVs, limited outlets or USBs, and noise from thin walls or nearby equipment. Some rooms are quiet and comfortable.

Related guest reviews

8

Denise

May 10, 2023

·

Stayed 1 night

We stay here a few times a year our room has always been clean and the staff courteous. My only suggestion is to ask for a room not close to the elevator shaft. Our room was right next to it and you can hear the lift going up and down. It wasn’t too bad however close to the elevator is the ice machine and it was very loud as people filled up their ice buckets.

6

Todd

Apr 27, 2023

·

Stayed 1 night

The water pressure in the shower was terrible. The black out curtains did not close.

6

Katie

Feb 17, 2025

·

Stayed 3 nights

The room needed a lot of updates. Needs usb plug ins, a better TV, a trash can! There was only one that was in the bathroom that was too small to hold more than a couple items. You’d think in a room with two queen beds there may be a family of four using it, therefore, you’d put more than two towels and two wash clothes in the bathroom. It looked like they were doing some renovations in the lobby, but the actual rooms need a lot of updates and better amenities. The pictures online made it all seem a lot nicer than it was. Not likely to book here again.

8

Thomas

Apr 19, 2024

·

Stayed 1 night

The property was in minor disrepair. A pole light was laying on the ground in the back. Gutters were coming off the building at the back entance. The room had no USB ports. Apart from this it was an enjoyable stay.

8

Chersea

Jul 2, 2024

·

Stayed 3 nights

Dust everywhere, window and curtains in very bad condition.

4

RAMY

Feb 17, 2025

·

Stayed 4 nights

The overall condition of the property is run-down, which set the tone for a disappointing stay. But what was even more frustrating was the subpar service. Despite requesting room cleaning twice, the staff failed to attend to our room. This lack of attention to detail and disregard for guest requests is unacceptable. To make matters worse, the hotel's walls are paper-thin, allowing for uninterrupted noise pollution from adjacent rooms. This made it challenging to get a good night's sleep. Overall, I would not recommend the Holiday Inn Downtown Fort Myers to anyone. With its rundown condition, poor service, and lack of soundproofing, it falls short of expectations.

8

Daniel

Jan 2, 2023

·

Stayed 19,353 nights

We stayed one night Incheck went fine but the third floor had no WiFi (Floor is being renovated) but instead of being honest to mention this the guy at the lobby mentioned he will send somebody . The way hé said it was clear hé will do nothing as such . Asking a couple of hour later hé mentioned WiFi is working fine on the third and I was the only one complaining . We had 5 different phones and not one could connect. The morning guy I think his name was Eddie was totally understanding and gave us a breakfast voucher

10

John

Feb 18, 2025

·

Stayed 3 nights

Nice stay for a couples getaway. Room was big, clean, comfortable and sound proof. We could not hear hallway noise which is important to us. Location was very convenient. Free hot breakfast could use more options but the scrambled eggs, bacon, and breakfast potatoes tasted home-made. The TV was on the small size and the shower head needed to be replaced but would definitely come back.

8

Anita

May 2, 2025

·

Stayed 3 nights

Needs new furniture

6

Yinay

Feb 25, 2025

·

Stayed 1 night

The place is run down. It’s time to upgrade it. Walls and doors are dirty and stained. AC wasn’t working properly. TV remote is impossible to use. Plumbing is not great either, sink kept getting clogged. Place need a complete make over. Staff was nice. But I will definitely not be staying there again.

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Service

Staff are widely described as friendly and accommodating, with quick help on room changes. However, housekeeping consistency and breakfast service professionalism are recurring concerns.

Related guest reviews

10

Michael

May 21, 2025

·

Stayed 1 night

I've stayed at this property three times and each stay was pleasant, convenient, and accommodating. Staff is quite friendly and hospitable. This property is now my favorite place whenever I'm in town.

10

Norma

Aug 24, 2023

·

Stayed 2 nights

Our first room wasn't very clean and they immediately switched us to a very clean room with newer mattresses and free hot breakfast for two! Everyone was so helpful, they carried our luggage and made sure we had everything we needed on our stay. I have no problem leaving a good review, I had a good stay!

10

Michael

Apr 12, 2025

·

Stayed 1 night

Favorite place. Great front desk team.

10

Aaron

Oct 8, 2023

·

Stayed 1 night

First and foremost the staffwas wonderful. I had a medical issue they were so helpful. When I returned that afternoon the were more then willing to help. It has to be one of cleanest Hotels in Fort Myers that I have stayed at.

4

Illeana

Jun 24, 2024

·

Stayed 1 night

I’ve been here for a while. It seems as though the cleaning people do whatever they want. It’s sad I have to ask for my room to be cleaned. But one of the cleaning lady’s came and knocked on the door for no reason then never came and cleaned the room this is day three since this incident. I asked the front desk yesterday the cleaning lady’s were here past 3 pm. I was gone came back and no one cleaned the room. How completely disrespectful. Trash overflowing. I’m sick of asking people to do there jobs. So soon enough I’ll be leaving also. What a garbage place to call Holiday Inn.

4

Manuel

Mar 25, 2025

·

Stayed 2 nights

Young lady at the front desk looked mad when told her good morning. She needs customer service training.

8

Marites

Dec 6, 2024

·

Stayed 2 nights

Nice friendly staff

10

Alicia

May 14, 2025

·

Stayed 1 night

Great staff. Friendly. Clean

10

Roosevelt

Feb 21, 2025

·

Stayed 3 nights

I was supposed to stay at a different hotel through Friday but something was biting me in their bed. I called Holiday Inn and got checked in Tuesday morning. Yadi was very helpful and pleasant I will stay at this Holiday Inn whenever I have to travel to Fort Myers!

6

Illeana

Jun 15, 2024

·

Stayed 1 night

You ask them to clean the room sometimes they clean it sometimes they don’t even come to the door. For being here almost three months I’m surprised how the front desk says they’ll ask them to clean then they don’t show up. Or how they come in see the blankets and sheets need to be changed and they will make the bed with the same dirty sheets. Not the Holiday Inn it once was.

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Location

Handy for downtown, Edison and Ford estates, and the Skatium, with some guests walking or taking short drives. Several mention a sketchy feeling in the surrounding area and occasional street noise.

Related guest reviews

10

ruth

Feb 18, 2024

·

Stayed 1 night

Surrounding property quite sketchy

8

MARIBEL

Nov 4, 2024

·

Stayed 3 nights

This properly is conveniently located on a main thoroughfare and it’s fairly easy to get in and out. This property DOES NOT offer free breakfast that is simply not true. There is a separate restaurant adjacent to the hotel and you can buy your own breakfast.

10

Dominice

Oct 27, 2024

·

Stayed 2 nights

It was in a good location for shopping and going to restaurants on Cleveland Avenue. It was a 6 minute drive to downtown. There is a Dunkin Donuts right next to the hotel, so that was convenient as a breakfast option. Overall, I would stay again, if in the area.

10

mary

Mar 12, 2025

·

Stayed 1 night

Staff was super friendly. Rooms were clean, quiet and good size. 5 minute walk to shops and restaurants downtown fort Myers

10

Stephanie

Mar 31, 2025

·

Stayed 2 nights

Close to Edison and Ford

8

Lise-Lotte

Nov 11, 2023

·

Stayed 1 night

Information not available at Hotels.com website that there was a restriction to the weight of the dog. Hotel room was fine, fairly big and clean even if the carpet was old. The cooked to order breakfast (only Sundays?) was nice. The area around the hotel is not very nice and you do not want to walk from the hotel to downtown Fort Myers.

10

Maribel

May 12, 2024

·

Stayed 3 nights

the whole experience was excellent, the eco-friendly no big deal. (the hotel dint do the recycle ) but. absolutely excellent. employees the show care and really nice. the building is old and a good care. our experience was excellent. price, convenient and location

8

Lindsay

May 5, 2024

·

Stayed 2 nights

Bad-Hospital nearby, so lots of sirens. Also a lot of homeless nearby. Could use some simple updates. Good-staff was nice, facilities were clean, close to roller hockey rink for tournament.

10

Nancy

Feb 15, 2025

·

Stayed 1 night

We were able to walk downtown in a few minutes but there is a lot of traffic near the sidewalk. Stay alert or go through the area parking lots!

10

David

Mar 12, 2025

·

Stayed 1 night

Nice hotel. Good location. Close to downtown and nice to be away from the interstate. Very reason pricing considering this is “The Season “ in SW FL

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AI-generated summary based on recent guest reviews

Dining

Breakfast quality and availability are inconsistent: some enjoyed it, but many cite confusing inclusion, vouchers or extra charges, limited hours, understaffing, and cold or mediocre food. Restaurant/bar availability is limited.

Related guest reviews

10

Damian

Jun 11, 2025

·

Stayed 1 night

Overall a great place super delicious breakfast And clean pool Since our flight was later in the day they allowed us to stay longer

10

Assad

Jan 14, 2025

·

Stayed 2 nights

Hotel is going through some renovations which I understand the property is in need of complete overall . Breakfast is provided by third party at only $10 per person which does not cover the cost the lady serving breakfast does not understand any concept on customer service whatsoever rude forgetful and not very pleasant

6

Bruce

Feb 24, 2025

·

Stayed 2 nights

The breakfast while free was not worth the time The buffet was full of cold eggs, undercooked bacon and pancakes.

6

jerry

Mar 1, 2025

·

Stayed 1 night

The employees were extremely nice, but no restaurant or bar as advertised.

4

Katrina

Jan 19, 2025

·

Stayed 2 nights

1. Advertising stated free breakfast-no, was $10.59 a person for the typical hotel buffet, and you couldn’t take to your room - had to eat there. 2. The room is extremely outdated, dresser/tv stand is all chipped up and the partical board all warped, lamps weren’t secure, felt like when I turned them on they were going to fall over, bathroom layout was horrible and the door was in the way. 3. The grossed part was the hallway smelled like old pet odors and cigarette smoke 4. The whole place was dirty and run down 5. And to advertise downtown - it’s not walkable 1.4 miles Spent $150 a night for a while in the wall - I’ve spent less and had a better room!

8

Jakup

Mar 25, 2024

·

Stayed 1 night

The hotel was nice and clean with service minded staff, but the breakfast was in a restaurant attached to the hotel and we received a 20 dollar voucher to use for the breakfast (for two persons). We saved so much on breakfast that we left the table half-starved. The price was over 20 dollars, but the hotel did not demand payment for the excess amount. I don't think you can say that breakfast is included when it is not fully included.

10

Valentina

Apr 4, 2025

·

Stayed 2 nights

Amazing staff and good location! The breakfast is probably the worst breakfast I have ever had!

8

Bonnie

Jul 28, 2023

·

Stayed 1 night

The hotel was good, the food was terrible. This is Florida, should have fresh fish. Long wait for breakfast

6

Pascal

Mar 1, 2025

·

Stayed 1 night

Good welcome and a comfortable, spacious room. Disastrous breakfast: dirty tables, nothing to eat, only one waitress for the entire restaurant, and a 45-minute wait for a coffee.

8

Melinda

Jun 18, 2023

·

Stayed 1 night

Everything went OK however, we were disappointed with the on-site restaurant and bar which was why we booked the hotel. It always seem to be closed. They’re open from 6:30 in the morning till 11 and then from 4 to 8. So we were not able to get drinks for when we were at the pool. Later when we got back from dinner, we had hoped to stop for one to take to our room but it was again closed. Even the promise of an early breakfast (which we paid for in advance) didn’t work out because at 6:45 the restaurant was still closed (front desk even said it opened at 630). We looked in and they were still putting out food and the doors were locked. So we just left. It’s a short distance from downtown and was fine. But definitely don’t let the on-site restaurant/bar be a selling point.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$119
February	$168
March	$168
April	$103
May	$97
June	$85
July	$90
August	$93
September	$97
October	$104
November	$95
December	$95

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $124	19 $103
20 $82	21 $84	22 $83	23 $91	24 $81	25 $99	26 $105
27 $84	28 $99	29 $99	30 $98

Su	Mo	Tu	We	Th	Fr	Sa
				1 $105	2 $98	3 $95
4 $84	5 $94	6 $84	7 $95	8 $89	9 $82	10 $83
11 $81	12 $96	13 $82	14 $92	15 $84	16 $82	17 $89
18 $84	19 $84	20 $97	21 $84	22 $84	23 $96	24 $96
25 $84	26 $84	27 $84	28 $84	29 $94	30 $83	31 $83

Holiday Inn - Fort Myers - Downtown Area by IHG

Prices for Holiday Inn - Fort Myers - Downtown Area by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed

Standard King Room, Mobility Hearing Accessible

Standard Room (Room Type Assigned At Check-In)

Standard Room, 2 Queen Beds

Guest reviews of Holiday Inn - Fort Myers - Downtown Area by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn - Fort Myers - Downtown Area by IHG

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