sunsteps casa holbox

From

US$100

/ night

Select dates to see prices and availability

From

US$100

/ night

About this property

Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, a living plant wall, and tour/ticket assistance.

Parking
Swimming pool
Non-smoking rooms
Tour desk
Bicycle rental
Beach (nearby)

Show all

Location

Calle Caracol, Quintana Roo, Mexico

Holbox Beach (0.1 Miles)

Yum Balam Nature Reserve (0.1 Miles)

Bioluminescence Beach (0.2 Miles)

Punta Coco Beach (0.2 Miles)

Passion Island (1 Miles)

Holbox Baseball Park (1.2 Miles)

More location info

Room options

111

Comfort Quadruple Room, Balcony

Room details

2 Large Double Beds

Sleeps 4

301 ft²

Wi-Fi (Free)

Private Bathroom

Smart TV

Basic Quadruple Room, 2 Queen Beds

Room details

2 Large Double Beds

Sleeps 4

377 ft²

Wi-Fi (Free)

Private Bathroom

Smart TV

Basic Room, 1 King Bed

Room details

1 Extra-Large Double Bed

Sleeps 2

323 ft²

Wi-Fi (Free)

Private Bathroom

Smart TV

Comfort Studio, Balcony, Partial Sea View

Room details

2 Large Double Beds

Sleeps 4

377 ft²

Wi-Fi (Free)

Kitchen

Separate Living Room

Comfort Room, 1 King Bed, Balcony

Room details

1 Extra-Large Double Bed

Sleeps 2

323 ft²

Wi-Fi (Free)

Private Bathroom

Smart TV

Guest reviews of sunsteps casa holbox

Exceptional

Based on 10 verified reviews

Facilities

Cleanliness

Service

Monica

30 Aug 2026

Stayed 3 nights

Susanna is an incredible host. She always looks after you and your budget, and she is always happy to share great recommendations. The place itself is wonderful, and I really appreciated that they clean every day. After spending the whole day exploring, it was so nice to come back to a clean and comfortable place. I definitely want to come back, as there were still so many things I didn’t get the chance to see and experience. I will definitely look for a stay with Susanna again!

Sharon

8 Jan 2026

Stayed 5 nights

Excellent hotel with superior support from Susy and her team. Clean rooms, fresh coffee/water/cake everyday, gorgeous rooftop pool, great location, and her connections/advice on drivers and restaurants was top notch.

Yvonne

2 Jan 2026

Stayed 3 nights

Great place to stay hostess very nice and friendly

Meera

1 Jan 2026

Stayed 3 nights

The place is really beautiful, nicer than in the pictures. The room was clean, spacious and comfortable. The rooftop pool is great! Lots of space and sun! Susanna is a great host! Friendly, kind, helpful and bakes amazing cakes!!! We loved the location, quiet and peaceful, but just a short walk from the beach, bars and restaurants. Would definitely recommend staying here!

Hugo

23 Dec 2025

Stayed 2 nights

Everything, great host, super clean hotel, the amenities. The host stood out in every single detail.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 21:00

Before 11:30

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about sunsteps casa holbox

Is parking available at the property?

Yes, free self-parking is available on-site.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 9:00 PM, and check-out is at 11:30 AM. Guests planning to arrive after 2:00 PM should contact the property in advance for check-in instructions.

What is the location of the property in relation to nearby attractions?

The hotel is located just steps from Holbox Beach and Punta Coco Beach, approximately 0.1 mi from Bioluminescence Beach and 0.2 mi from Punta Coco.

Does the property have a swimming pool?

Yes, there is an outdoor pool available, with access from 8:30 AM to 8:00 PM.

What are the policies regarding children at the hotel?

Guests under 19 years old are not permitted at this adults-only property.

Have a question?

Instant AI responses are based on hotel information

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 18 years old.

You'll be required to pay the following fully refundable deposit.

Spring Break deposit: MXN 3000 per stay (for stays between 1 December - 1 February)
Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Mobile payment options include: PayPal
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Pool access available from 8:30 AM to 7:30 PM.
Guests under 19 years old are not permitted at this adults-only property.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
A car is not required for transportation to and from this property.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Business details

Property registration number 07020213

Airport shuttle fee: MXN 2500 per vehicle (maximum occupancy 8)
Late check-in fee for check-in between 9:30 PM and midnight

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.