Name: La Quinta by Wyndham West Palm Beach Airport
Address: 1910 Palm Beach Lakes Boulevard, West Palm Beach, Florida, United States of America, West Palm Beach, Florida, US
Price range: $69–$108 per night
Rating: 7.27

What guests think

At La Quinta by Wyndham West Palm Beach Airport, reviews frequently cite an aging, worn property with odors, damp rooms, and significant maintenance issues like weak or absent hot water, peeling tubs, broken fixtures, and unreliable door locks.

Cleanliness concerns are common, with stained carpets and linens, mildew smells, and occasional reports of bugs; housekeeping is limited or missed unless requested. Guests describe staff as generally friendly but sometimes unhelpful, breakfast as basic with few hot options, and the airport shuttle operating only limited weekday hours that don’t suit many flights. The location is convenient to the airport and highways, though some noted loitering and noise. Expect a budget stay with significant wear and inconsistent upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feel worn. Reviews repeatedly note a very limited airport shuttle (weekday mid-day only), dirty or unreliable elevators, and occasional complaints about the pool’s cleanliness, vending machines, and poorly lit or unkempt areas.

Related guest reviews

6

Stephanie

Apr 7, 2025

·

Stayed 1 night

Overall it was ok. The shuttle was great. Our bathroom light kept flickering when we were using it. The elevator was making questionable noises. The shower was dirty and cold. Was it absolutely terrible? No. But it does need some updating and electrical work done to figure out that light issue.

4

Cindy

Mar 15, 2025

·

Stayed 1 night

Property is badly in need of an upgrade. Bathtub is stained and so unappealing we didn’t use it. Hall carpet is unattractive and appears dirty. Staff are great but they can’t overcome a deficient property. They advertise a free shuttle to airport but the first run is at 10:30 so worthless for a noon flight. Overpriced for the accommodation. Surprisingly, as I thought La Quinta Inns had a good rep.

6

Shaily

Jan 20, 2025

·

Stayed 3 nights

Location was a benefit. However, I would not stay here again. The rooms were outdated, old, and not clean. Bathroom stall was re-tiled, but bathroom floor/baseboards/walls were gross. The room smelled badly, not sure if that was due to the air conditioner or just musty air. The doors to the room didn't close on their own so you had to slam them to make them shut. This resulted in a very noisy night with doors slamming. I wouldn't think of getting in the pool, it looked dirty and uninviting.

10

James A

Nov 21, 2024

·

Stayed 3 nights

Called the day before for airport Shuttle from airport and was advised to call upon arrival. Call Sunday upon arrival to be informed the airport Shuttle was only available Monday to Friday. I had to take an Uber....where is my refund. Inconvenience.

4

Miguel

May 4, 2024

·

I picked La Quinta Inn because my flight arrived at PBI at 11:15 pm, which was too late to pick up a rental car, so I took an Uber to the hotel. On its website, one of the amenities listed is "Free Airport Shuttle" which is what I wanted so I could return to the airport the following morning to pick up my rental car. Imagine my surprise when I went to the front desk the next morning to schedule a shuttle and was told that the shuttle doesn\'t operate on weekends (see photo). So I ended up having to pay for an Uber to take me back to the airport. Not a great way to start my day. Besides the missing shuttle, the room was clean but it was worn out. In the entryway, the wood floor was extra scratched and looks like it hadn\'t been refinished since when Clinton was president. The same with the bathroom door which was missing varnish in quite a few places. The staff at the front desk and in the breakfast room were outstanding and provided a very high level of customer service

4

Michael

Mar 11, 2024

·

Cons: 1. Airport Shuttle not available on weekends. 2. Every snack i saw in the vending machine was expired. Only one vending on first floor. 3. Stains on our couch. 4. Stuffy smell 5. Not a lot of shopping/restaurants within walking distance 6. Carpet hallways aged/worn. Pros: 1. Tv channels and services nice 2. Sheets clean and toiletries. 3. Microwave, bottle of water, coffee in room 4. Surprised breakfast was alright. I expected continental breakfast and that is what it was but they also had sausage/egg cheese croissants prepackagrd (you had to microwave) but overall it wasn't bad. Nothing hot but ok. .

6

Kathleen

Feb 13, 2024

·

Stayed 1 night

The property is dated. Some of the furniture in the room was worn. The TV controller was broken. It was advertised as having airport shuttle service. It had VERY limited shuttle hours (10:30 to 5:30) and had to pay for taxis to and from the airport.

8

Donald

Feb 1, 2024

·

Stayed 1 night

One elevator out of service

8

Lawrence T.

Nov 18, 2023

·

Stayed 1 night

This was a decent option for the price, but a "pet friendly" hotel without grass is an oxymoron! The place also could use a refresh; flooring was a bit grungy and the exterior is shabby.

8

Sergiu

Oct 28, 2023

·

large place, planty parking spaces, but a lot of them reserved. Elevators are a bit scary.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a major concern in many reviews, citing stained carpets and linens, mildew odors, damp rooms, and reports of bugs. A few guests found rooms clean, but the pattern is largely negative.

Related guest reviews

4

Ophelia

Aug 23, 2025

·

Stayed 1 night

Room smelt like stale smoke. Bathtub was rusty and peeling. Curtains had huge stains on them. A lot of people loitering and hanging around outside. Main door to the hotel stayed open all night long for anyone to walk in or out. Staff overall was fine. Breakfast was limited but decent for the price.

2

Melissa

Jun 28, 2025

·

Stayed 3 nights

The hotel was not clean. Main stores did not lock. No working phones, some outlets did not work in the room, dried up food and trash under the bed, mold in the vent and window. Bathroom toilet barely worked, water bubble in ceiling in bathroom. We had to check out and could not stay there. Pictures online very deceiving. It’s a non smoking hotel and you could smell people smoking in the rooms. Extremely disappointed and put in a complaint with this property. Never again!

2

Stacie

Jun 19, 2025

·

Stayed 2 nights

We checked in to hotel went up to our room 305 noticed there were 2 huge stains on the bed sheets (both beds), the bathroom tub area was not cleaned properly and there was rotting food (mangoes and a breakfast sandwich) in the refrigerator. We immediately cancelled our reservation and left hotel.

4

Katherine

Apr 30, 2025

·

Stayed 1 night

Stood here back in February it was great, clean and quiet and the staff was great, stood here again this week, the tub paint was peeling the room was dirty and it was so dark in there. Staff was great but it’s gotten really run down, I also paid for a king and got a full with only 2 pillows

2

Michael

Apr 24, 2025

·

Stayed 1 night

My room was not clean and had old food in the refrigerator and condom left in drawer. Lock on inside of door was broken. Appears to have been kicked in at one time and never fixed properly. Found hairs on my sheets so I put a towel down on the bed to sleep on. I took pictures and will report this to the franchise headquarters.

2

Donna

Apr 14, 2025

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Stayed 2 nights

There was blood in the bath tub and unsafe conditions all around. Room was dirty and couldn’t stay.

4

JANET

Feb 5, 2025

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Stayed 1 night

Room was very run down. Dirt in all the corners. Walls dirty. Mirror dirty. Door beat up. Shower leaks. Shower needed a good scrubbing . Needed to high dust. Sheets needed to go to trash so pilly

2

Milos

Sep 8, 2024

·

Stayed 3 nights

Extremely dirty, there were at least 3 cockroaches, carpet was wet, you can’t open the window, super humid etc.

2

Dominique

Apr 22, 2024

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Stayed 4 nights

I stayed at the one on palm beach lakes. I recorded a video of a roach crawling on the bed. We ended up checking out early be of this. Made every uncomfortable and creeped out. I was so disgusted. The place also had a weird smell like bad plumbing in the building. I would never stay here again. 254

2

Dominique

Apr 22, 2024

·

Stayed 2 nights

I recorded a video of a roach crawling on the bed. We ended up checking out early bc of this. Made every uncomfortable and creeped out. I was so disgusted. The place also had a weird smell like bad plumbing in the building. I would never stay here again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and in disrepair, with frequent reports of weak or no hot water, low water pressure, malfunctioning A/C, sticky or hard-to-close doors, and worn furnishings; some also note small layouts and loud HVAC. Wi-Fi complaints are occasional.

Related guest reviews

2

Maureen

Aug 30, 2025

·

Stayed 2 nights

The room smelled of mildew. The door didn’t close properly. Key didn’t work. 2 remotes didn’t work. Hair dryer didn’t work. Room was in desperate need of repairs.

6

Yamileth

Jun 9, 2025

·

Stayed 3 nights

Great location but needs updates. Bathroom was clean but there was rust in the border of the tub. Same on some of the room laps. The room had a weird wet smell. During breakfast the appliances kept turning off it seems there was an issue with the main power switch.

2

Donna

Apr 9, 2025

·

Stayed 1 night

Neighbor had TV blasting all night. No hot water to shower. Bagels were stale. No hot water to make oatmeal.

4

Lisa

Apr 9, 2025

·

Stayed 1 night

This hotel was overpriced on Hotels.com for what I received at this hotel. The room was very worn out looking -definitely needs updating and repairs. The door didn’t shut completely closed unless you used extra force because the door frame was a bit mangled. The mattress was just okay as far as comfort but the pillows felt old and lumpy; which was very uncomfortable. The toilet stopped working. When I tried to call the front desk to inform them - I could not because the phone in the room was not working either. Upon check out , I informed the clerk behind the desk, and all he could offer was “ I’m sorry to hear that”.

6

Stephanie

Apr 7, 2025

·

Stayed 1 night

Overall it was ok. The shuttle was great. Our bathroom light kept flickering when we were using it. The elevator was making questionable noises. The shower was dirty and cold. Was it absolutely terrible? No. But it does need some updating and electrical work done to figure out that light issue.

6

Lloyd

Feb 25, 2025

·

Stayed 1 night

Shower wasnt great Bed was nice Carpet wasnt Great Water pressure was bad

6

Adrianna

Feb 24, 2025

·

Stayed 2 nights

The staff was great but the shower in room 311 should be redone. The shower head is a small drip without any water pressure. The hot is cold and the cold is hot. To pull out knob to get the water our of shower head does not work and you have to play with it until it stays. It was a bad showering experience. This next comment is just a suggestion - This is a pet friendly hotel and that is why I booked there but there isn't an area for a dogs to be walked - it would be great to have an area for dogs to taken to go potty safely. Thank you.

4

Michael

Nov 13, 2024

·

Stayed 1 night

The rooms have not been upgraded in a while and things look and feel like patchwork at best. Additionally, the Wi-Fi was about the slowest I've seen in many, many years.

6

virginia

Jun 16, 2024

·

Stayed 1 night

The air conditioner was so loud. I had a horrible time with my card working to get into my room. I had to go down 2 times to the front desk.

6

Daniel

Apr 11, 2024

·

Stayed 1 night

Definitely not as the website photos. This place is not very clean and the bed is smaller than a regular queen, never seen a queen size bed this small.

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Service

Service feedback is mixed: many mention friendly, helpful staff, but others report rude or unresponsive interactions, slow check-in, and housekeeping only every three days or missed unless requested. Several cite billing or deposit issues and poor follow-up.

Related guest reviews

8

Mike

Aug 19, 2025

·

Stayed 2 nights

The hotel is in need of a facelift. My room was old/dirty. The bed was saggy and uncomfortable. My bathroom sink facet did not work correctly. The "breakfast" was minimal. That said, the staff was friendly and helpful and did all they could to make our stay comfortable.

2

Krissy

Jul 2, 2025

·

Stayed 1 night

This is the first review I have ever written! This hotel was horrible! The check-in process was terrible! I had booked 2 rooms. At first they said I didn’t have any reservation then said I only had one. After finally finding my reservation the check in process still took 20 minute, needing my credit card and license again even though I had completed the check-in online.I finally got into my rooms and in the first room, the bed was disgusting and stained and they had painted the bathtub so the entire room smelled horrible. The bathroom was covered in mold. The second room was just as dirty with mold stain on the pillow and the hot water faucet at the sink didn’t work at all. I would never stay at this hotel again!

2

Rachel

Jun 21, 2025

·

Stayed 1 night

Terrible customer service

10

Candace

Jun 9, 2025

·

Stayed 1 night

Great staff!

6

Marie Marthe

May 25, 2025

·

Stayed 3 nights

It is just average, stayed there for three days on the 6th floor. The place was not really cleaned, found the door open(you can smell the bleach they used to masked odors); door was hard to close/open. Deceived from two queen size beds to full sizes. The first night we catch an allergy, the second night, I went to ask for new/clean sheets and towels, I had to wait in front of a door to have the sheets, but the employe came back with: "sorry, we don't have towels at this time, they are still in the dryer, they are not dried yet". My husband had to wait for the cleaning crew to ask for the towels, they gave him two sets of hands towels and two shower towels (you cannot make this stuff up). It takes forever to have your deposit back.

2

Ian

May 16, 2025

·

Stayed 1 night

The management and receptionist were incredibly rude to me. I stayed two extra nights, and on the third day I decided to request very late checkout which was 3pm. The front desk approved my late checkout request; however, I was struggling to get my apple pay card to go through (currently dealing with credit card fraud and identity theft case) and after charging my card three times in a row and it declining every time, the receptionist felt inclined to get the management involved and they both personally came up to my room to threaten calling the police on me if I didn’t leave. I’ve never felt more insulted and unnecessarily disrespectful by a mediocre hotel’s staff in my entire life. Do not use this location or any other La Quinta in the future unless pointless escalation and unneeded stress from a staff who obviously need to pass the day by filling their silent, dust-ridden, vacant building of a hospitality job with drama they themselves cause.

2

Ashley

Apr 12, 2025

·

Stayed 1 night

Dirty, run down, smelly, rude staff We have stayed at La Quintas all over the country and never had an issue… until now. We got there at 10 and we knew checkin was at 3 but we’ve NEVER had an issue with a little bit early check in.. until now, the rude man at the desk said our room wasn’t ready but if we paid $75 we could have our room now. It was like he didn’t want to help us because we booked through Expedia. While we waited we heard the staff fighting with each other about how bad the pay was, and heard the manager (I think) putting down the staff. No wonder they are rude to guests. Then he finally checked us in at 3:00 PM. The whole place was run down and in need of an update. The headboard had stains, the bathtub was cracked, and the drain was rust stained, and there was questionable droppings in the corner. This is the kind of place you wear your flip flops in the shower. To make matters worse the room stunk like mildew. We will NEVER stay here again and probably not at a La Quinta again. Expedia should seriously look into their contract with this location as they definitely treated us differently because we booked through Expedia.

8

Barry

Mar 17, 2025

·

Stayed 2 nights

Very helpful staff

4

Kemal

Jan 31, 2025

·

Stayed 10 nights

They clean rooms in every 3 days. Although we requested 4 times in 4 days they didnt clean rooms although they said they will. I am negative when I see this service quality after I pay 150USD for each night for 10 days.

2

Robert

Jan 21, 2025

·

Stayed 4 nights

Our room was filthy, we took our shoes off and walked around in our bare feet and they were black with dirt. Also, we did not get any room service for four days we had to ask twice. I’m very dissatisfied with our stay at your hotel and it will be our last time we stay there

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Location

Location is convenient to the airport, highways, and some shopping, but several guests noted limited walkability and occasional safety or loitering concerns.

Related guest reviews

8

Jeffery

Apr 28, 2025

·

Stayed 1 night

Great location, hotel needs updating,great pool. No shuttles during weekends.

6

SUSAN

Mar 27, 2025

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Stayed 1 night

Nothing unique. Close drive to outlets. If you book on line it's at least 30.00 less than walking into the lobby and booking a room. Door to room was very hard to open. Carpeting needs to be replaced. Room was very small but sufficed for an overnight stay.

2

Dawn

Mar 24, 2025

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Stayed 4 nights

The staff are very friendly and the location is great near the freeway. These are the only positive things I can say about the hotel. It was flat out nasty!. It should be rated a 1 or 2 star. The carpet was moist, the bath tub black, toilet seat broken, dog pee in elevator! Never again!!

4

Rebecca anne

Feb 16, 2025

·

Stayed 1 night

This property is NOT at the airport and their rooms are in need of repair. We stayed here two nights in two different rooms at each end of a cruise. The first room had strange anomalies like a shower curtain rod that wasn;t anywhere near the bathroom and did not seem to have a purpose. The second night, there was an issue with the hot water. The maintenance guy had gone home for the day, so it remained an issue. And their shuttle service does NOT run on weekends--we had booked this hotel because it had an airport shuttle.

4

Abner

Dec 1, 2024

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Stayed 1 night

Very rough, very old tvs and broke down furniture. did not feel safe at all in the parking lot. Very out dated. Owner seems to pocket all the money and puts zero in to upkeep.

2

Jose

Oct 28, 2024

·

Stayed 4 nights

In a great location.

2

Cesar

Jun 16, 2024

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Stayed 1 night

In the hotel lobby they were smoking marijuana, the rooms are very small and uncomfortable, the area where it is located does not feel safe, I would not stay there again

8

Luis

Feb 28, 2024

·

Stayed 3 nights

Location is great. Good restaurants around. Near the Palm Beach International airport. Room a little bit small but good enough to stay for a few days.

10

Tim

Feb 18, 2024

·

Stayed 1 night

Great for one night stay near airport

8

LUIS

Dec 17, 2023

·

Stayed 1 night

Very convenient, great area!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is basic and inconsistent, often limited to continental items with few or no hot options, and occasional outages of appliances or items; some guests found it acceptable.

Related guest reviews

6

Wade

Jul 22, 2025

·

Stayed 1 night

The night front desk person was a littlw rude. The only hot item on their breakfast is waffles.

6

Vivian Garcia

Jun 11, 2025

·

Stayed 6 nights

For the area they can provide better breakfast options

8

Carlos

May 25, 2025

·

Stayed 3 nights

Poor breakfast.

6

King

May 17, 2025

·

Stayed 2 nights

They had a good breakfast with hot waffles you make. They had yogurt and fruit, as well as hard boiled eggs. The bed was very comfortable. The bathroom sink was getting clogged and there was very little warm water coming out of the sink. Hot water was available from the shower. Because this was a room with a large bed, it was a handicap room. We didn’t want to give up the big bed for a room with two bedsheets from the front desk.

4

Nathaniel

Mar 25, 2025

·

Stayed 1 night

Very dated property. Room itself was nice. No operating ice machine anywhere at the property. Smells like industrial cleaner. Breakfast was well, disappointing. Not a place I will consider in the future.

8

Linnea

Feb 24, 2025

·

Stayed 1 night

Carpets were really dirty and a little run down. Breakfast was great.

10

Michael

Feb 9, 2025

·

Stayed 1 night

Great hotel and staff comfy beads and good breakfast

4

Susan

Jan 20, 2025

·

Stayed 1 night

Check in took a long time. The person got it done but it felt like she was annoyed at me because there was a glitch in the system. The room had a card in it that said it had been cleaned but there were hairs in the shower and the sink so the cleaner didn’t do a great job. We picked this hotel because it had a free shuttle to the airport. What was advertised was that the shuttle runs Mon -Friday from 10:30 am to 5 pm. I would have chosen a different hotel if I realized that the shuttle was useless for us because our flights didn’t fit that time table. The room and facilities are dated but the bed was comfortable. We were able to get an Uber to the airport. I will choose to stay someplace else next time.

8

Edelmira

Apr 20, 2024

·

Stayed 1 night

There was a lot of noise from outside vehicles driving by. The room was clean, but it could use an update. The free breakfast was not to my liking. I was hoping for something hot, but only bagels, bread and cold eggs were available.

4

Edward

Feb 9, 2024

·

Stayed 1 night

This place was supposed to have a breakfast. There were two oranges when we got there at 8:30. We were told that the "fruit delivery is tomorrow". Meanwhile, there is a grocery store across the street. An employee couldn't go across the street to get some fruit? Give me a break! The toaster didn't work. The woman in front of us tried three times to get her cinnamon raisin bread browned, but ended up with it only warmed. In arrival my room was stifling hot.... probably 80. It tracked of something... probably chemicals? Had to run the bathroom fan all night to get some air, as the window wouldn't open, not even an inch. It wouldn't move a millimeter! The air unit was short cycling....looked like it needed service, a charge of refrigerant. I don't know what the deal is there, but I wil definitely try to avoid it if I need a room near the Palm Beach airport again. PS? I didn't even want to see the pool....if it is anything like the rest of the place? Sketchy, just sketchy.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$122
February	$174
March	$185
April	$123
May	$105
June	$95
July	$88
August	$78
September	$76
October	$92
November	$93
December	$100

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $69	10 $75	11 $83	12 $79
13 $70	14 $78	15 $74	16 $78	17 $76	18 $83	19 $83
20 $72	21 $71	22 $72	23 $73	24 $77	25 $80	26 $82
27 $71	28 $71	29 $74	30 $74

Su	Mo	Tu	We	Th	Fr	Sa
				1 $94	2 $100	3 $97
4 $94	5 $94	6 $94	7 $94	8 $94	9 $105	10 $108
11 $93	12 $93	13 $93	14 $94	15 $93	16 $96	17 $97
18 $94	19 $92	20 $93	21 $92	22 $92	23 $98	24 $97
25 $93	26 $93	27 $93	28 $93	29 $94	30 $99	31 $96

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About this property

Location

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What guests think

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