Name: Baymont by Wyndham Norcross Atlanta
Address: 5945 Oakbrook Parkway, Norcross, Georgia, United States of America, Norcross, Georgia, US
Price range: $66–$89 per night
Rating: 6.85

What guests think

Across recent reviews, Baymont by Wyndham Norcross Atlanta earns praise for clean rooms, safety, and occasionally renovated spaces, but feedback is mixed due to dated furnishings, maintenance smells and issues, limited breakfast, surprise deposits, and inconsistent staff interactions.

The location is convenient to shops and highways, though some report traffic noise. Facilities feel uneven: the pool isn’t always open and there is no public hot tub despite listings. Service ranges from friendly and helpful to slow or rude, with housekeeping and towel replenishment inconsistently handled. Overall, expect a budget stay with variable service in a convenient location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool availability is inconsistent, and multiple guests report no public hot tub despite listings. Common areas feel dated, and several mention unsecured or propped-open exterior doors.

Related guest reviews

8

Angela

Jul 17, 2025

·

Stayed 2 nights

I expected for them to have a hot tub as advertised and they didn’t. Very clean and safe, but need to be renovated a little bit.

4

irish

Jul 30, 2025

·

Stayed 1 night

dreary, pool/hot tub

6

jeanmarie

Jun 25, 2024

·

Stayed 3 nights

The property was very clean. Thw Location was good for our purposes. The breakfast was in a brown paper bag. The pool was inoperable. A crack in the surface of tub. The doors from the hall to the courtyard were open 24 hrs.

6

Randolph

Jul 1, 2023

·

Stayed 2 nights

The pool area was nicely decorated and there were additional seating areas and a nice gazebo. Did not like the provision for breakfast. Hotel needs to state only biscuit and bars for breakfast. Also false advertising re hot tub on Expedia site needs to be corrected.

6

Joaquin

Sep 16, 2023

·

Stayed 3 nights

Pool not open, property was dirty

4

Keyn

Jul 6, 2024

·

Stayed 6 nights

No breakfast, no hot tub, pool close too early

6

Angele

Jan 24, 2024

·

Stayed 1 night

When we asked if the jacuzzi worked, We were told it did. Once arrived the statement was “ the hot tub rooms are taken and the jacuzzi was closed for the season”. Basically we were mislead into booking….

10

Santonia

May 21, 2023

·

Stayed 1 night

Stayed one night... Very decent location convenient to the highways.. I enjoyed my stay no complaints.. its a older hoter but not a complete dump.. pool was closed other than that good stay

6

Sarah

Jun 19, 2024

·

Stayed 6 nights

Disappointing as a Baymont. Not welcoming. You can’t even ask for towels. It is 4 towels per room, they are counting, and you literally have to turn in the dirty ones to get new. Since housekeeping does not come every day to replenish supply, you’ll actually have to do this! We had 2 rooms for almost a week with 4 people per room. My husband took 6 total dirty towels to the desk and the clerk said she couldn’t be seen on camera giving that many towels to one person. Signs in rooms declare prices for missing items. We ran out of toilet paper, tissues, and coffee supplies in both rooms due to inadequate housekeeping. I even checked with the desk on the “every second day” to verify we would have service, but no one came. I had to ask for TP and I’m not even joking that I will check my credit card statement to see if they charge me extra for it. Overall, the facility obviously used to be very nice but is now in some kind of rehabilitation. The top floor is under construction. I don’t mind outdated, but the latch on one of our rooms had to be pushed hard to even latch closed. The rooms themselves were comfortable and acceptably clean. The pool was fine. We enjoyed the courtyard and gazebo. There is no or limited air conditioning in lobby areas inside. No air in workout room. Coin op laundry is convenient and quarters are available at the desk. Could have been a great review, but the miserly management really put a damper on the experience.

2

Alex

Jul 27, 2023

·

Stayed 2 nights

Overall I would never stay there again, the rooms and I use plural because we had to switch were subpar. The one highlight was the pool that my kids enjoyed despite opening late and only opened when they did because the manager made the worker unlock the gate. Overall for the money it’s kind of expected however I’ve paid less for far better and you can do better in that area.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms very clean, but others report odors, dirty hall carpets, and occasional maintenance-related smells. Overall cleanliness is inconsistent between rooms and common areas.

Related guest reviews

10

Misty

Jul 6, 2024

·

Stayed 1 night

Great stay. Very safe and quiet. Very clean and nice staff.

6

Jolie

Sep 6, 2025

·

Stayed 2 nights

Smell really bad in the room.

6

Nicole

Jul 6, 2024

·

Stayed 2 nights

Property is very dated and carpets in hallways are filthy

2

Tammie

May 29, 2024

·

Stayed 1 night

Where do I begin? First, I would like to say I should have left because my son and I never experienced anything like this before. I can afford better and should have done better especially having my 11 year old son with me. Upon walking in the front entrance both sofa's and chairs were heavily stained (just plan nasty). The smell when walking in should have been common since for me to leave. NO! I was tired, sleepy, a headache and two hours away from home. I had to be back in Buford early Sunday morning so there was no need to drive home only to return in a few hours. Carpet very old, smelly and stained. When we entered the room I thought we would be okay because the smell wasn't as strong inside the room. Im sure because it was no carpet inside the room. The furniture inside the room was SO old. The rolling black chair was cracked all over; should have been replaced years ago. Both lamp shades were stained, cracked and peeling. The bathroom was okay; the shower head was hanging down from the wall. The worst part of this visit; the sheets on the bed had were stained with fuzz balls. We had to sit up on top of the bed and sleep for a few hours. As soon as I saw daylight we left. We ended up at the park 6 hours early and slept in the car because of my BAD decision booking this room on-line. I am sure this is an extended stay hotel. People were hanging outside at the pool and sitting under the gazebo at 2AM. PLEASE PLEASE DON'T STAY HERE !!!!!!!!!!!!!!!!!

6

Lashonda

Jul 30, 2025

·

Stayed 1 night

The smell from the leak in the utility room kept me sick on my stomach the entire visit

10

Dave

Jul 15, 2024

·

Stayed 3 nights

Was good , was clean , the place very safe . I’m back again.

4

Ismael

Jul 14, 2024

·

Stayed 2 nights

The first room we got had a bad smell, we recuested to be changed, the 2nd also had a bad smell, we decided to stay because it was late.

2

Hung

Oct 5, 2024

·

Stayed 3 nights

The place is so dirty

10

Todd

Sep 10, 2025

·

Stayed 2 nights

Very clean and professionally run hotel

10

Fray

Feb 9, 2025

·

Stayed 1 night

Nice and clean

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AI-generated summary based on recent guest reviews

Rooms

Rooms are frequently described as dated with worn mattresses, loud A/C, limited TV options, and various maintenance issues; some also note highway or hallway noise. A few guests mention renovated, spacious rooms.

Related guest reviews

6

OSCAR

Jan 14, 2024

·

Stayed 4 nights

rooms are dark furniture is old, the rooms don't look like the ones on line?

6

MD MAHMUDUL

Jul 31, 2024

·

Stayed 3 nights

This room doesn’t have enough charging ports in a convenient location.

8

Sonya

Oct 20, 2025

·

Stayed 1 night

Hotel was very quiet tv needa upgrading woth more xhannels other than that hotel was ok for the amount of money they don't look like pictures online but very do able.

8

Anna

Jul 8, 2024

·

Stayed 3 nights

It's closer to any where I wants to go. I don't like is a bit noisy at night throught the other room.

4

William

Nov 25, 2024

·

Stayed 2 nights

The bed was so worn out that I felt like I was sleeping in a hammock. I’ve never had a bed sink so low before. My back got straight up destroyed over those two days.

4

Tracy

Sep 5, 2025

·

Stayed 1 night

Old and not updated for the money and very loud

4

Andre

May 23, 2023

·

Stayed 3 nights

Room was clean and good size. However, the hotel is way too close of the highway, so much noise! The bed is awful, way too soft, blanket and pillows were very thin. The TV is smaller than what I've seen in other hotels and only a few HD channels, most of them are bad quality SD.

10

Rene

Dec 4, 2022

·

Stayed 1 night

The rooms were renovate and big overall was a great experience they just need to update the hallways and it will look greater

2

Pamela

Jul 12, 2025

·

Stayed 1 night

The room was extremely dated. The bed was lumpy and it delt cheap. Very dated furniture. Cheap accommodations for soap and shampoo. Felt very muc hlike a very cheap motel

8

Rose

Jul 2, 2024

·

Stayed 2 nights

The staff were professional and helpful. Especially the young lady who was working when I checked out. When I told her about the items in my room that needed maintenance attention, she seemed very concerned and said she would have maintenance check on the items. Also, upon my request, she walked down to my room and made sure my room was not damaged so I could get my deposit back. Now for the problems: The TV in my room would not turn on, but it was not a big deal because we all had iPads. Also the shower head would not stay in place at the highest point (accessible room) so I had to bend at my knees just a little to wash my hair. One more thing, there was not a fart fan in the shower/toilet room, or if there was one, it was not working. We also had two dogs with us and the hotel has very little grassy areas to potty dogs. They do however, provide poop bags and trashcans. I also do want to say that my hotel room was very clean, the towels nice and fluffy, and my mattress was very comfortable.

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AI-generated summary based on recent guest reviews

Service

Feedback is split: several guests praise friendly, helpful front desk staff, while others report rude interactions, slow or confusing check-in, and inconsistent housekeeping/towel replacement.

Related guest reviews

8

Ronnie

May 22, 2024

·

Stayed 14 nights

The young girl on the desk in the day was extremely helpful when i arrived . would give it an extra star because of her professionalism

8

Danavia

Jul 3, 2024

·

Stayed 2 nights

Property was clean and quiet had a minor leak from the air conditioner and Tim made sure I was given another room with no problem. Tim gave great customer service!

4

Jessicca

Oct 12, 2024

·

Stayed 2 nights

It took an almost 45 min to check in. The hotel imposes their personal beliefs on their customers. The policies seem to apply based on how they feel at the moment. We were hurricane evacuees and when calling in as we were on the way, not only were we yelled at but the front desk hung up on us 3 times. They haven't sent my portfolio because they said they didn't see the reservation on day 2. They knocked on my door with a dnd sign on it several times. Maid yelled the entire time that she cleaned rooms. No peace at this place

2

Ryan

Nov 20, 2024

·

Stayed 2 nights

The staff was rude and very uprofessional. Did absolutely nothing to help with issues checking in. Just wanted to immediately turn us away instead of doing their jobs and fixing the issue. Will never ever stay at this trashy place again.

10

Ashley

Jun 1, 2024

·

Stayed 1 night

Front desk staff was very friendly. This hotel is conveniently located near several restaurants and shops! I was only here for one night but it was peaceful and comfortable.

2

Eileen

Aug 1, 2025

·

Stayed 2 nights

They were totally rude .The worst thing is they are not serving breakfast as advertised and would not give me a credit equal to the cost . My friend fell in the parking lot.I told them she needed help And no one would assist her

4

LaTiea

Aug 25, 2024

·

Stayed 5 nights

This was a trip for a family funeral. The stay was comfortable but no room service, workers were VERY RUDE, We were here for 5 days and couldn't get a towel, toilet paper, let alone a worker to even come to our door. Outside of the bed being comfortable, worst. Hotel stay. We paid for our own toilet paper, purchased our own towels.

2

Eric

Aug 12, 2025

·

Stayed 1 night

Was interrogated by the front desk when asking for help. We had a group of us staying in different hotels, and one mode of transportation. The front desk woman decided we needed to be interrogated when we were dropping off our bags to our room. As customer, I don't appreciate paying for a place and being treated as a child. When confronted about it, she kept being intrusive, asking for things to be explained to her that were not her business and refused to give a way to identify herself so we could report it to management. Horrible Service... No accountability.

10

Diohn

Apr 29, 2024

·

Stayed 3 nights

Great customer service and nice staff!!!

4

gaham

Aug 30, 2023

·

Stayed 1 night

We where a little upset because we had told the night shift concierge we planned on extending checkout. Unfortunately the day staff woke us up at 11am and made us get dressed to pay ahead of time. It was frustrating because we were told we could just pay at checkout and ended up only getting 4 hours sleep as a result. Otherwise the place was great and clean.

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AI-generated summary based on recent guest reviews

Location

Convenient to highways, restaurants, and shops, though some guests report traffic noise and tricky interstate access.

Related guest reviews

6

Maria

Oct 9, 2024

·

Stayed 1 night

The hotel needs TLC. The cabinet that holds the refrigerator and microwave is broken, the bathroom could use remodeling. There was only one person checking in and there was a line of people p people waiting. The checkin process has room for improvement. A lady had to pay for each item separately, hotel, deposit and dog, as opposed to just one transaction. The location is great.

8

Anna

Jul 8, 2024

·

Stayed 3 nights

It's closer to any where I wants to go. I don't like is a bit noisy at night throught the other room.

10

Ashley

Jun 1, 2024

·

Stayed 1 night

Front desk staff was very friendly. This hotel is conveniently located near several restaurants and shops! I was only here for one night but it was peaceful and comfortable.

8

Ken

Apr 28, 2023

·

Stayed 1 night

Hotel rooms were good, access to interstate was complicated. Overall good place to stay

10

Santonia

May 21, 2023

·

Stayed 1 night

Stayed one night... Very decent location convenient to the highways.. I enjoyed my stay no complaints.. its a older hoter but not a complete dump.. pool was closed other than that good stay

8

Vy

Aug 11, 2024

·

Stayed 1 night

Beautiful river view

8

Ike

Sep 21, 2025

·

Stayed 1 night

I liked the area

8

Khaleel

Mar 3, 2023

·

Stayed 1 night

All was good except noise from cars and trucks from highway I

8

Terry

Jul 8, 2023

·

Stayed 1 night

quiet area . close to asian market and shoppinig

10

Amirul

May 5, 2023

·

Stayed 3 nights

Nice and clean property, staffs are friendly, convenient to shopping and restaurants.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is limited to a small grab-and-go bag or absent, with repeated complaints that listings promised more and no hot breakfast.

Related guest reviews

6

faye

Oct 24, 2024

·

Stayed 4 nights

I did not like the breakfast arrangement.

6

jeanmarie

Jun 25, 2024

·

Stayed 3 nights

The property was very clean. Thw Location was good for our purposes. The breakfast was in a brown paper bag. The pool was inoperable. A crack in the surface of tub. The doors from the hall to the courtyard were open 24 hrs.

6

Genevieve

Oct 10, 2024

·

Stayed 1 night

I initially chose this property because the hotel amenities listed a hot tub. When I checked in, I was informed that there are hot tubs in select rooms only and they were booked. I was disappointed. Everything was clean but housekeeping knocked on my door early when i already checking out that morning. For thebprice, a continental breakfast would have been nice.

2

Wen

Jul 1, 2024

·

Stayed 5 nights

When I book this hotel on May 15, it list with continental breakfast. but when I checked in, I found out that they don't have continental breakfast, just breakfast bag with one small bread, one small energy bar, small juice battle and one small water bottle. I stayed there for 5 night and the breakfast bag were the same every day. It was really bad, I requested for discount to the hotel counter and they refused. I think they lied in their listing and should give me discount for my stay.

6

Sayamongkhoun

Jul 13, 2024

·

Stayed 2 nights

It’s an okay place for the price but it didn’t have hot breakfast which is why I can’t give it more then 3 stars.

6

Avien

Sep 19, 2025

·

Stayed 2 nights

The property has stacked mattresses everywhere outside. Other then that it was clean and tidy. They didn't offer much selection for breakfast.

6

Nina

Oct 8, 2023

·

Stayed 2 nights

The TV didn't work & there's no breakfast as stated on the website. I called about the TV but she never came to fix the problem

10

DORIS

Sep 23, 2024

·

Stayed 1 night

It was good, just missed them serving breakfast and wish they didn’t require a deposit of $75

2

Noel

Mar 8, 2023

·

Stayed 1 night

Apparently room c155 under went some type of construction!. early early morning water fell from the ceiling where a plastic bag was taped water went everywhere! I used the towels to clean the area up. Upon check out front desk was notified and the only thing she said was why didn’t you report it! Ma’am I was exhausted from driving 9hrs and I was sleeping really good until the ceiling literally fell out! But I am reporting it NOW!!! Hot breakfast was advertised but doesn’t exist! Breakfast was posted to start from 6-9 When asked she said the person hadn’t made into work and the person tht cook will be in at 8! The kitchen doesn’t look like it’s functional at all!!. I’m assuming the bag was full of water and just couldn’t hold anymore. My question is why is that room being used!!

6

Debra

Feb 27, 2024

·

Stayed 1 night

I was very disappointed that the amenaties included a hot tub, & their breakfast was a bag of water, oatmeal cake, nutragrain bar, some crackers & a orange juice. Not a continental breakfast. So, disappointing!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$62
February	$65
March	$64
April	$63
May	$64
June	$81
July	$67
August	$66
September	$67
October	$68
November	$66
December	$60

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $67	16 $66	17 $78	18 $89	19 $84
20 $76	21 $67	22 $67	23 $67	24 $69	25 $75	26 $75
27 $69	28 $68	29 $68	30 $68

Su	Mo	Tu	We	Th	Fr	Sa
				1 $69	2 $77	3 $77
4 $69	5 $68	6 $69	7 $69	8 $70	9 $80	10 $80
11 $70	12 $69	13 $68	14 $68	15 $68	16 $77	17 $79
18 $69	19 $68	20 $68	21 $68	22 $68	23 $77	24 $79
25 $69	26 $68	27 $68	28 $68	29 $68	30 $77	31 $79

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible (Mobility)

Suite, 1 King Bed, Accessible (One-Bedroom, Mobility)

Room, 1 King Bed

Room, 1 King Bed, Accessible (Mobility)

Room, 2 Queen Beds

Suite, 1 King Bed (One-Bedroom)

Guest reviews

Pleasant

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Baymont by Wyndham Norcross Atlanta

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