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Best Western Crossroads of the Bluffs


Amenities

  • Parking

  • Swimming pool

  • Pool Indoor

  • Non-Smoking Rooms

  • Banquet Facilities

  • Vending Machines

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Property description

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Best Western Crossroads of the Bluffs, travellers frequently praise friendly service, comfortable beds, a generous hot breakfast, and the large indoor pool, with easy access off I-80 making it a convenient stop for road trips.

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Facilities

Mixed

Cleanliness

Mixed

Rooms

Mixed

Service

Friendly

Location

Convenient

Dining

Varied

Was this helpful?

10

Cindy or Grant

IAN-logo

3 weeks ago

·

Stayed 1 night

The room was comfortable, clean, and quiet. Staff were courteous and helpful. Breakfast had a good offering including hot items, protein, and fresh fruit. Plenty of parking and several points of entry into the building.
The room was comfortable, clean, and quiet. Staff were courteous and helpful. Breakfast had a good offering including hot items, protein, and fresh fruit. Plenty of parking and several points of entry into the building.

6

Gabriela

IAN-logo

Mar 21, 2026

·

Stayed 2 nights

Nice staff!
Nice staff!

10

Stacie

IAN-logo

Mar 15, 2026

·

Stayed 1 night

We have stay here a few time always a great staff and accommodation
We have stay here a few time always a great staff and accommodation

10

Kristine

IAN-logo

Feb 2, 2026

·

Stayed 1 night

The woman at check in was super friendly and helpful. The rooms was nice and spacious. My kids enjoyed the large heated pool and we enjoyed the fitness center. Breakfast had a good variety of foods for everyone's palate.
The woman at check in was super friendly and helpful. The rooms was nice and spacious. My kids enjoyed the large heated pool and we enjoyed the fitness center. Breakfast had a good variety of foods for everyone's palate.

2

Arlene

IAN-logo

Jan 20, 2026

·

Stayed 1 night

DO NOT STAY HERE. After booking my rewards night I arrived to have them tell me hotels payment was not going through. I showed them my confirmation receipt and they still said there was nothing they could do for me and could not have been any less hospitable. After 14 hours of driving I was not in the mood and definitely not staying there. As I was checking into my next hotel (MyPlace-highly recommend) they called to say they could help me out now, then proceeded to yell at me when I said I had already rebooked somewhere else. Awful experience late at night when you just want a shower and a bed.
DO NOT STAY HERE. After booking my rewards night I arrived to have them tell me hotels payment was not going through. I showed them my confirmation receipt and they still said there was nothing they could do for me and could not have been any less hospitable. After 14 hours of driving I was not in the mood and definitely not staying there. As I was checking into my next hotel (MyPlace-highly recommend) they called to say they could help me out now, then proceeded to yell at me when I said I had already rebooked somewhere else. Awful experience late at night when you just want a shower and a bed.

2216 27th Avenue, Council Bluffs, Iowa, United States of America

Location

When you stay at Best Western Crossroads Of The Bluffs in Council Bluffs, you'll be near the airport, within a 10-minute drive of Henry Doorly Zoo and Aquarium and CHI Health Center Omaha. This hotel is 5 mi (8.1 km) from Creighton University and 5.7 mi (9.1 km) from Charles Schwab Field Omaha.

Horseshoe Council Bluffs(0.9 miles)

Mid-America Center(1.2 miles)

Western Historic Trails Center(2 miles)

Lake Manawa State Park(2.6 miles)

Ameristar Casino Hotel at Council Bluffs(2.7 miles)

Missouri River(2.7 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 02:00

Before 11:00


Good to know

Additional policies and info about this property.

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Optional extras

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