Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is included.

Are pets allowed at the property?

Pets are allowed with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including rooms and public areas.

What is the location of the property in relation to key landmarks?

The hotel is within a 5-minute drive of Majestic Theatre and Ross County Heritage Center, and is 28.1 mi from Hocking Hills State Park. It is also 2 mi from Pump House Center for the Arts.

Does the property have a swimming pool?

Yes, there is an indoor pool available, with access from 8:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no minimum age for children to stay for free.

Holiday Inn Express Chillicothe East

Average nightly price at Holiday Inn Express Chillicothe East by IHG by month, last 12 months (USD)
Month	Average price
January	$120
February	$138
March	$144
April	$157
May	$165
June	$191
July	$177
August	$154
September	$162
October	$168
November	$150
December	$133

What guests think

At Holiday Inn Express Chillicothe East by IHG, travellers frequently praise friendly staff, comfortable beds, and a generally well maintained property, along with convenient access off the highway for easy stopovers and visits to nearby attractions.

Cleanliness feedback is mixed, with many calling rooms spotless but others reporting dirty bathrooms, hair on linens, musty or smoke odors, and carpets needing deeper cleaning. Facilities draw uneven reviews: guests appreciate pet-friendliness and parking, yet there are recurring elevator outages, occasional pool closures without notice, and some parking constraints. Breakfast is widely liked for variety and helpful hosts, though some mornings bring shortages, broken machines, or crowding. Overall, expect a comfortable, convenient stay, with occasional maintenance or housekeeping hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities receive mixed feedback: guests like the pool when open, pet-friendly policy, and generally easy parking, but there are recurring elevator outages, occasional pool closures without warning, and some parking limitations or awkward layouts.

Related guest reviews

2

Rebecca

Jan 8, 2024

·

Stayed 1 night

ELEVATOR IS BROKEN and has been broken for over a month! Not great for someone with physical disabilities. Breakfast was mediocre…pancake machine was broken and no scrambled eggs, only egg whites. Humming noise from fridge kept me awake all night and the room smelled musty.

6

christy

Oct 6, 2024

·

Stayed 1 night

Well, upon arriving the manager and front desk staff were sitting outside in their phones and talking and I’m all for people relaxing however when a guest is coming in you should get up and go inside not have the guest wait 5 min. The parking is a free for all.. there was a moving truck that parked in 5 spots and we asked them to move it as we had a truck with a car on a trailer the manger went out and acted as if my husband just didn’t know how to park a truck. Then in the morning there was a 6 passenger van with a trailer blocking the exit I felt bad for the front desk having to get that person to move the van because of the manager would have just had the moving truck move the night before this would have not happened. The bed was super comfy but there was a lot of noise coming from the air conditioner. I would more than likely not stay here again.

4

Blake

Jan 3, 2023

·

Stayed 19,359 nights

We called about the pool working prior to booking. Drove 2 hours and the pool was closed

6

Richard

Dec 24, 2023

·

Stayed 1 night

Fortunately, we had a 1st floor room. All elevators out of service! 1st 2 hrs spent listening to a construction jackhammer 2 doors down from us. No advance notice thst these conditions existed

8

James

Oct 2, 2025

·

Stayed 1 night

Good parking. Easy access. Nice pool.

8

Brent

Sep 29, 2025

·

Stayed 1 night

Needs more handicap parking, I had to park at the back of the lot.

10

Laurie

Oct 12, 2025

·

Stayed 1 night

Parking was easy, pet-friendly, friendly and accommodating staff, king bed very comfortable but pull-out couch bed was not comfortable for the kids. Great selection for breakfast. Easy check-in and check-out

8

Sara

Aug 17, 2025

·

Stayed 1 night

All was good except the pool was unavailable. There was no warning for that, and that was disappointing for our children. We were not staying long enough to go to the city pool as recommended. The convenience of having a pool within the hotel is what we were looking for.

8

Cindy

May 19, 2024

·

Stayed 1 night

The hotel was in nice condition. We had to ask for towels and toilet paper. While I was at the front desk another guest had to ask for her shampoo dispenser in the shower to be filled. Stayed there twice in 2 different rooms. First room didn't seem clean, smelled dirty. Second room smelled clean and was in good condition. Surrounding area was filled with abandoned buildings and a noisy truck stop. The only nearby dining was Wendy's and Taco Bell. The refrigerator didn't work in the first room but was working fine in the second room. We had our dog with us and there was no pet area with grass for her. If we travel that way again, we would probably stay again. They are pet freindly and the beds are very comfortable.

6

Andrew

Dec 6, 2023

·

Stayed 1 night

We arrived at 1am with two small children already sleeping in the car, and when the informed us that we were on the third floor at that the elevator was broken, so we would have to carry everything upstairs (including the heavy pack and play). The key cards also weren’t working, so we had to have the staff manually open our door again whenever we left the room. The room was very clean and the staff were very nice, but the inconvenience of carrying everything up and down 3 flights of stairs at 1am resulted in my 1 year old waking up and crying for hours after we finally carried everything up, which was very frustrating.

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Cleanliness

Cleanliness is inconsistent: many describe spotless rooms and well kept areas, while several report dirty bathrooms, hair on linens, musty or smoke odors, and carpets needing deeper cleaning.

Related guest reviews

6

Wade

Nov 19, 2024

·

Stayed 1 night

I stayed at this property for 1 night with my parents while on a road trip. The desk staff was kind and efficient, and the breakfast offerings were perfectly fine (though no alternative milks were in the fridge for folks with dairy allergies). The property overall was decently kept, close to the interstate but not noisy, and we were able to park right in front despite pulling in after 10pm. The room itself was in desperate need of a deep clean: the carpet hadn’t been vacuumed, the bathroom floor hadn’t been mopped and showed dirty boot marks, and the bedsheets had quite a bit of hair in them. The trash can had a used cigarette in it (despite being a non-smoking hotel) and the room was a bit stinky. The hand soap bottle was empty and the shower had no conditioner, only two shampoos. Some better attention from housekeeping would really improve the experience, as the rest of the hotel was great! The mattresses were comfortable and we slept well after picking out the hairs.

4

Joe

Mar 9, 2025

·

Stayed 1 night

I had a one night stay and was disappointed with the hotel. The shower was not clean and had hair and soap residue from a previous guest. It was a lot of money to spend for a dirty bathroom after a long day on the road.

10

Rebecca

Sep 21, 2025

·

Stayed 1 night

I was very pleased with the hotel. Service and cleanliness were excellent. First time here and didn’t know what to expect and it met my expectations wonderfully

10

Terri

Sep 24, 2025

·

Stayed 1 night

The whole hotel was great. It was spotless. The staff was very helpful and very nice. I would definitely recommend staying here. Very pleased with our stay.

6

Marsha

Nov 16, 2025

·

Stayed 2 nights

Bathroom could have been cleaner. The tub needed to be scrubbed and there was all kinds of hair and stuff under bathroom vanity that needed to swept up. The rest of room was good beds and pillows were comfy. Breakfast was great!

2

David

Dec 23, 2024

·

Stayed 1 night

Filthy! Hair in sheets, hairs in floors, spots on mirror, toilet seat left up, pee spot in rim, etc. GROSS!!

6

Djien

Sep 6, 2025

·

Stayed 1 night

Everything was good except carpet in bedroom, my feet turned black in the shower. It was not properly shampood.

10

Clifton

Mar 2, 2025

·

Stayed 1 night

Stay was great! Staff was very friendly and rooms were clean.

4

Erin

Apr 2, 2023

·

Stayed 1 night

Towels and bed sheets all had hair on them like theu were previously used and not washed. Pool did not have towels stocked, we asked for extra towels and other toiletries and never got them until i went down hours later to get items and waited for someone to come to desk. I felt bad for the poor girl working having to do it ALL! she was still very sweet and nice even though she was stressed and rushing to satisfy everyone.

6

Kevin

Jun 3, 2024

·

Stayed 1 night

The bathroom was not cleaned and desk and tv cabinet were dirty. Towels had been changed but sink, countertop and faucet had not been touched. Desk and tv cabinet has sticky smears on them from food.

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Rooms

Rooms are generally comfortable and quiet with spacious layouts and very comfortable beds, plus some modern touches like large TVs. However, several note loud AC or hallway noise, occasional odors, dated furnishings, high bed heights, and uncomfortable sofa beds.

Related guest reviews

8

Kristina

Oct 9, 2025

·

Stayed 1 night

The reception was not very friendly. The room had an odor that was not very pleasing, like old smoke. The air conditioning fan was abnormally loud.

4

Robert

Sep 9, 2025

·

Stayed 1 night

Mattresses need to be replaced. Hotel rooms rundown and not comfortable

10

Diane

Oct 21, 2023

·

Stayed 1 night

Quick and friendly check in. Clean spacious room. Nice and quiet! I stayed on a Friday night and I was able to get a good nights sleep without hearing door slams and water running.

6

Maxine

Nov 12, 2023

·

Stayed 2 nights

The beds were so high that I had a terrible time getting into bed. We had friends in another room who complained of the same problem. Walls were thin.

10

Mike

Nov 16, 2024

·

Stayed 1 night

Nice clean room with large TV HBO & SHO. Very comfortable bed.

8

Patrick

Nov 4, 2023

·

Stayed 1 night

Nice location for a quick overnight on a longer trip. The front desk attendant was friendly and very helpful. The rooms were a little outdated but the beds were extremely comfortable.

10

Denise

Jun 12, 2023

·

Stayed 1 night

Nice room. Very quiet

6

Terry

Mar 30, 2025

·

Stayed 1 night

My suite was on the 3rd adjacent to the elevator. The door opening was loud, like something was wrong with it and I kept getting woke up after 11pm by the door opening and loud talking and laughter of other gets gettin on and off the elevator.

10

Laurie

Oct 12, 2025

·

Stayed 1 night

Parking was easy, pet-friendly, friendly and accommodating staff, king bed very comfortable but pull-out couch bed was not comfortable for the kids. Great selection for breakfast. Easy check-in and check-out

8

Eric

Jul 12, 2025

·

Stayed 1 night

The noise from the air conditioner kept me up all night. The room was clean, bed comfortable. Breakfast was adequate.

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Service

Service is often praised as friendly, welcoming, and helpful, particularly at the front desk and during breakfast. There are occasional complaints about unfriendly or rude interactions and reservation or check in issues when booking through third parties.

Related guest reviews

8

Kristina

Oct 9, 2025

·

Stayed 1 night

The reception was not very friendly. The room had an odor that was not very pleasing, like old smoke. The air conditioning fan was abnormally loud.

2

Stephen

Oct 22, 2024

·

Stayed 2 nights

We did stay. Our reservation was cancelled at checkin. She was the worst customer service person I have ever dealt with. She said our car was not working but when I look at my bank statement, she charged us multiple times. We would like everything refunded. I’ll be filing a formal complaint.

10

Suzanne

Mar 9, 2024

·

Stayed 1 night

Michael at the front desk was very friendly and welcoming!

2

Wesley

Feb 13, 2023

·

Stayed 1 night

The person at the front desk was extremely rude and disrespectful. She struggled to get the payment from Hotels.com and even said we should cancel, find a different hotel, and contact Hotels.com to get our money back. She said we should never go through a third party and should work directly with the hotel. Yeah, and how would I get my free nights then?

6

Julie

Sep 8, 2024

·

Stayed 1 night

Front desk staff weren’t able to pull over my prepaid booking. Expedia was able to help with this - thanks! Room was good - would definitely recommend a mattress pad as there was only a sheet between me and the mattress. Property is right off highway and easy for travel which was what we were looking for.

10

Javelyn

Dec 7, 2025

·

Stayed 1 night

We had a wonderful stay at this hotel. I found the grounds and hotel well maintained. The front desk staff and the person that was in charge of the breakfast area were friendly and very helpful. The room was nice, we had a mini fridge, coffe pot and microwave in room. I wondered why there was a sliding door between the bedroom and bathroom/entryway and I think it was to provide a noise damper for the noise in the hallway. So i found that feature helpful. The complimentary breakfast was good. Scrambled eggs, sausage, biscuits and gravy, cold cereal, muffins, fresh fruit, juices. They also had a few specialty iced coffees from 7brew. In addition to around the clock free coffee they added a hot cocoa station for the holidays.

10

Susan K

Jan 4, 2023

·

Stayed 1 night

We had a very nice stay. The only problem was an issue with the bathroom door. It appeared that someone had been rough with it and damaged the hinges so that it wouldn’t close completely. We called the front desk and someone came right up, and offered to move us. We were fine but they said it would be fixed right after we checked out. I was impressed. All the staff was wonderful. The room clean and comfortable. Would definitely stay here again.

10

judy

Aug 28, 2024

·

Stayed 1 night

Greeted at the desk, checked in with a smile, clean room, quiet comfortable sleep and delightful breakfast hostess. Couldn’t be better!

10

Tamara

Apr 17, 2025

·

Stayed 1 night

The staff was so friendly and Chris at check in was amazing.

8

Elizabeth

Apr 25, 2025

·

Stayed 1 night

Micheal, the reservationist was very helpful, kind and friendly

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Location

Location is convenient just off the highway with easy access to dining and local venues like Sugarloaf amphitheater. Some find the immediate surroundings unappealing near a truck stop with limited walkability.

Related guest reviews

10

SHERI

Nov 26, 2024

·

Stayed 1 night

Easy access from Rte.35. Comfortable bed.

6

Margaret

Aug 13, 2023

·

Stayed 1 night

The front desk staff person was wonderful! The room was not in great condition and not as clean and tidy as I expected. The location is convenient to the highway but the hotel is sandwiched behind a Taco Bell and a truck stop which is unappealing.

10

Corrine

Mar 30, 2024

·

Stayed 1 night

Very roomy and clean room, right off expressway for quick stop before Columbus, OH.

10

Linda

May 21, 2023

·

Stayed 1 night

This place is very convenient for us, right off interstate. Plenty of eating options and fuel choices for our car.

10

Doug

Jun 22, 2025

·

Stayed 1 night

Staff was friendly, place was clean, breakfast was good, close to Sugarloaf amphitheater

10

Brian

Nov 15, 2024

·

Stayed 1 night

It was close to everything we did this weekend.

8

Patrick

Nov 4, 2023

·

Stayed 1 night

Nice location for a quick overnight on a longer trip. The front desk attendant was friendly and very helpful. The rooms were a little outdated but the beds were extremely comfortable.

8

Cindy

May 19, 2024

·

Stayed 1 night

The hotel was in nice condition. We had to ask for towels and toilet paper. While I was at the front desk another guest had to ask for her shampoo dispenser in the shower to be filled. Stayed there twice in 2 different rooms. First room didn't seem clean, smelled dirty. Second room smelled clean and was in good condition. Surrounding area was filled with abandoned buildings and a noisy truck stop. The only nearby dining was Wendy's and Taco Bell. The refrigerator didn't work in the first room but was working fine in the second room. We had our dog with us and there was no pet area with grass for her. If we travel that way again, we would probably stay again. They are pet freindly and the beds are very comfortable.

10

Kris

Jun 29, 2024

·

Stayed 1 night

Very friendly staff. Good location

10

Heidi

Jul 14, 2025

·

Stayed 1 night

Not a lot of area to walk.

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Dining

Breakfast is widely appreciated for variety and hot options, with several mentions of standout hosts. However, guests sometimes encounter shortages, broken machines, or crowding that impact the experience.

Related guest reviews

10

Ben

Aug 4, 2024

·

Stayed 1 night

Much cleaner and well maintained than expected for a small town stopover. The staff, particularly for the breakfast, valued cleanliness and hospitality.

2

Rebecca

Jan 8, 2024

·

Stayed 1 night

ELEVATOR IS BROKEN and has been broken for over a month! Not great for someone with physical disabilities. Breakfast was mediocre…pancake machine was broken and no scrambled eggs, only egg whites. Humming noise from fridge kept me awake all night and the room smelled musty.

10

Javelyn

Dec 7, 2025

·

Stayed 1 night

We had a wonderful stay at this hotel. I found the grounds and hotel well maintained. The front desk staff and the person that was in charge of the breakfast area were friendly and very helpful. The room was nice, we had a mini fridge, coffe pot and microwave in room. I wondered why there was a sliding door between the bedroom and bathroom/entryway and I think it was to provide a noise damper for the noise in the hallway. So i found that feature helpful. The complimentary breakfast was good. Scrambled eggs, sausage, biscuits and gravy, cold cereal, muffins, fresh fruit, juices. They also had a few specialty iced coffees from 7brew. In addition to around the clock free coffee they added a hot cocoa station for the holidays.

8

Kara

Jun 25, 2024

·

Stayed 1 night

Best breakfast we’ve had in our many Holiday Inn Express stays! Phenomenal!

8

Steven

Jun 30, 2025

·

Stayed 2 nights

it's a HI-Express. You come for the value and the cinnamon rolls. If there are not cinnamon rolls when you get down to "breakfast," ... And there's no yogurt.... And the oatmeal is an over-baked solid glob at the bottom of the pot ... well, that's not so great is it?

8

Debra

Mar 9, 2024

·

Stayed 1 night

We had a very warm welcome with Michael at the reception desk. Our room was updated, very comfortable bed/bedding with nice amenities. The downtown area is fun to explore and have dinner. The big downside was breakfast the next morning. It had a lot of potential, but seemed maybe an employee hadn't showed and a manager (who still smiled and worked very hard) had to take over? Many items needed refilled with long waits to do this, trash overflowing, tables dirty. We would stay again with the hope this would be remedied.

10

Erica

May 1, 2024

·

Stayed 2 nights

Very clean, friendly staff, and the breakfast buffet was decent with lots of variety.

8

KAREN

Nov 23, 2024

·

Stayed 1 night

The rooms were comfortable and clean. My only complaint was there were no hand towels or washcloths in bathroom. For breakfast the pancake machine was broken. I wish they had bananas and yogurt so the menu was somewhat limited. Would stay there again

10

Janet

Sep 16, 2025

·

Stayed 2 nights

Very impressed with the Breakfast selection and the lady that puts the Breakfast out was so very nice. We will come back again.

10

Vikas Pratap

Mar 30, 2024

·

Stayed 1 night

The breakfast was delightful and offered a wide variety of options. The hostess who assisted us during breakfast demonstrated exceptional kindness and hospitality.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $235	5 $201	6 $149	7 $124
8 $131	9 $142	10 $142	11 $142	12 $151	13 $155	14 $163
15 $150	16 $166	17 $175	18 $173	19 $164	20 $180	21 $165
22 $153	23 $175	24 $169	25 $150	26 $151	27 $161	28 $174
29 $164	30 $174

Su	Mo	Tu	We	Th	Fr	Sa
		1 $179	2 $160	3 $131	4 $148	5 $148
6 $140	7 $164	8 $175	9 $160	10 $166	11 $139	12 $139
13 $162	14 $151	15 $229	16 $160	17 $177	18 $139	19 $183
20 $144	21 $182	22 $169	23 $135	24 $121	25 $126	26 $136
27 $139	28 $172	29 $152	30 $177	31 $159

Holiday Inn Express Chillicothe East by IHG

Prices for Holiday Inn Express Chillicothe East by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Suite, 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Standard Room

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Guest reviews of Holiday Inn Express Chillicothe East by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Chillicothe East by IHG

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