Name: Quality Inn & Suites Goshen
Address: 1930 Lincolnway East, Goshen, Indiana, United States of America, Goshen, Indiana, US
Price range: $91–$238 per night
Rating: 7.38

What guests think

Reviews of Quality Inn & Suites Goshen describe a budget stay with friendly staff and a convenient location, but frequent complaints about dated rooms, inconsistent cleanliness, and troubled amenities—especially the pool, hot tub, and lack of an elevator—temper expectations.

Guests highlight uneven room comfort, with some praising firm beds and quiet stays while others report sagging or squeaky mattresses, weak shower pressure, intermittent Wi‑Fi, and occasional odors. Breakfast feedback ranges from hot and fresh to cold or sparse, and common areas can feel warm when air conditioning lags. Some reviews also note maintenance or security problems and even temporary closures. Expect a no‑frills stay with trade‑offs in upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities draw frequent criticism: many reviews report the pool and hot tub being closed, cold, dirty, or poorly maintained, and there is no elevator. Common areas can be warm, Wi‑Fi may be spotty, and a few reviews mention temporary closures and security issues.

Related guest reviews

2

Tara

Aug 26, 2024

·

Stayed 1 night

Pool was dirty and had algae growing in the bottom. Room was so filthy there was writing in the dirt on the windows also rude cashier at check in and rude employee at breakfast also

6

William

Dec 20, 2023

·

Stayed 1 night

Internet was not available in the room but did connect if we went out into the hallway.

6

Patti

Aug 2, 2024

·

Stayed 1 night

Staff was kind and helpful. Pool and hot tub green and murky.

6

barbara

Jul 18, 2025

·

Stayed 4 nights

No towel bars in bath to dry the 2 towels per room. Bathroom floor was filthy and white shower curtain was brown on bottom. Sofa was shot, cushions down to bottom. Rooms need updating. Advertising Should state hotel has two floors but NO elevator. Staff was very pleasant and friendly.

2

Penny

May 22, 2023

·

Stayed 1 night

This has been closed since 2/15/23 by order of the local fire marshal. We showed up after paying and are attempting to get a refund now.

6

Megan

Dec 28, 2025

·

Stayed 1 night

The staff was friendly and welcoming. They have closed down the hot tub which was disappointing.

4

Carol

Jul 13, 2025

·

Stayed 1 night

Upon checking in the desk person didnt even say hello. Just asked for DL.and ins card. Room was dingy. Outdoor pool closed. Property is in no way as advertised The gazebo area !!!! In ad, it is in a plush green area . In reality, it is dirt and no trees at all

8

glenda

Aug 25, 2025

·

Stayed 2 nights

pool was very cold. but manager said they are working on a heater

8

Fong

May 29, 2025

·

Stayed 1 night

Room was good and clean. Pool is unheated and hot tub was hot but no bubbles.

6

Carrie

Jul 29, 2025

·

Stayed 2 nights

The stay overall was good. Very friendly staff. No air conditioning in the halls, lobby or breakfast area made it stuffy and warm. Room was clean but stains on the bedspread. Should have been replaced.

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Cleanliness

Cleanliness is inconsistent, with recurring reports of stained linens, odors, and poorly cleaned bathrooms and carpets. Some travelers, however, found their rooms and common areas clean.

Related guest reviews

2

Chris

Aug 2, 2025

·

Stayed 2 nights

The bed sheets were stained and the room was 85 degrees the sofa was torn and stained.

4

Kelly

Sep 14, 2025

·

Stayed 1 night

There was hair in the bathtub. Crumbs on thefloor around the bed. And it smelled terrible. I would defiantly not recommend this hotel.

2

Aimee

May 26, 2024

·

Stayed 1 night

I have never seen a hotel as dirty as this one. The room wasn’t even properly cleaned there was food on the floor.

4

Curtis

Jun 21, 2025

·

Stayed 1 night

The staff wasvvery friendly and helpful. The property wasbin very poor shape. Ceiling drywall fslling on the bathroom. Thre bathtub was stained and apeared to be very dirty. The furiture was stained. The carpet was stained. And the entire property had dortu pet odor.

2

Sara

Aug 27, 2025

·

Stayed 1 night

Not great - water damage on ceilings, musty smelling rooms, stained carpet, unkempt bathroom fixtures. We won’t be staying here again!

2

Jaclyn

Aug 23, 2025

·

Stayed 1 night

The lobby was clean, staff was nice but my room had a HORRIBLE smell. It was so bad it was difficult to sleep. The comforter had several stains, the pillows stunk, bathtub was old and stained.

6

Paula

Oct 28, 2025

·

Stayed 1 night

Smellled like smoke. Towels had holes. Cold in hot tub area. Not clean.

2

Marlene

Sep 7, 2025

·

Stayed 1 night

Stains on beds and smell was off-putting. We did not stay.

6

Molly

Dec 4, 2023

·

Stayed 1 night

Hotel is ok. Shower was dirty with what appears to be mold around corner. 2 of us agreed we would not feel comfortable showering. Significant staining on blankets and sheets. Clean but need to be replaced because of stains. Breakfast was ok and pretty standard. Pool appeared to need repairs/cleaning. Would not stay again but wasn’t terrible either.

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AI-generated summary based on recent guest reviews

Rooms

Rooms feel dated, and comfort varies: multiple reports cite sagging or squeaky beds, weak shower pressure, noise from adjacent rooms, and occasional door or Wi‑Fi issues. A few guests reported quiet stays and acceptable basics.

Related guest reviews

6

William

Dec 20, 2023

·

Stayed 1 night

Internet was not available in the room but did connect if we went out into the hallway.

6

Dianna

Jun 5, 2024

·

Stayed 1 night

The property is in need of renovation, it is old and tired. Cheapest around and understandably so.

8

Michelle

Jun 12, 2025

·

Stayed 1 night

Great Stay except for the people next door that decided to start partying with loud music at 3:30 am.

6

Brent

Mar 25, 2025

·

Stayed 1 night

It was a little dated

6

Cathy

Aug 3, 2025

·

Stayed 3 nights

Bed and pillows were very comfortable. Water pressure at any given time for a shower was basically like running through a little rain.

4

Bobby

Jul 13, 2025

·

Stayed 2 nights

This stay was unacceptable, and I hope this review helps others make an informed decision. When we checked in, we found hair on the bed sheets left from a previous guest. The front desk refused to move us to another room, claiming the hotel was fully booked. They also wouldn’t send anyone to clean the room—so we had to go to Walmart and buy a lint roller to clean the sheets ourselves. The issues didn’t stop there. The shower barely had enough water pressure to function, and there’s no elevator for the second floor, so be prepared to carry everything upstairs. The building itself looks like it hasn’t seen fresh paint since the 1970s, and the walls have a permanent nicotine-stained haze that gives the whole place a run-down, smoky feel. The worst part? Around 3am, someone in the next room either slammed into the wall or threw someone against it, hard enough that our headboard shifted 3 to 4 inches. I could list more problems, but hopefully this is enough for you to make your decision.

8

Gregory

Mar 7, 2025

·

Stayed 1 night

Clean, recently remodeled I think but the tub was not replaced and showing wear. HVAC unit was quiet. Shower heads were high but water pressure was low and I was on the first floor. Over all not bad for the price. I would stay there again.

8

Michael

May 31, 2024

·

Stayed 2 nights

My only complaint was that the room door, 122 wouldn't close all they way. Unlike most hotel doors that are self closing, this one you literally had to close the door by the handle or it wouldn't lock. My first night back 😪 came back to a room that's gone could have entered. It looked closed but was not.

8

Rebecca

Jun 25, 2024

·

Stayed 2 nights

The room felt damp, like when you walked on the carpet. Not dirty, just damp. Was not anything extra special about breakfast but there was something there rather than nothing at all.

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Service

Service feedback is mixed: many guests describe friendly, accommodating staff and smooth check‑in, while others encountered rudeness, poor problem resolution, or misunderstandings around room changes and service‑animal policies.

Related guest reviews

4

Kimmie

May 26, 2024

·

Stayed 1 night

The staff does not understand the laws about service dogs. They tried asking for papers/proof that he was a service dog (it’s not required, but he was even wearing his vest), said that we had to change our room because pets were only allowed in a certain location, and they continued to refuse us our original rooms until we were asking about how to get a refund and bringing up my dads cat allergies and anaphylactic shock (thankfully he did not come inside until everything was ready). Ignoring the fact that a service dog is not considered a pet. We noticed that they did a poor job at cleaning when we entered our room

8

Yishana

Aug 16, 2024

·

Stayed 1 night

Friendly easy checkin. The woman at the front was very friendly and polite. The place was pretty quiet over all, no issues. This is our 2nd time staying in the last couple yrs. It’s nice they accommodate dogs too. Breakfast choices they serve are good. Plenty of restaurants and stores around the property.

6

Jerry

Jul 12, 2025

·

Stayed 1 night

Clerk gave us a one bed unit, told him was double bed. Said I had reservations for one. He did correct the problem. Good thing they weren't busy

2

Cristina

Nov 5, 2024

·

Stayed 1 night

The man at the front desk checked the person in behind me, was so rude to him. I felt really bad because the guy was an older vet with his service dog, and his wife and the man behind the counter was so obviously anti-dog he actually kept interrupting my check in to ask about the other guys dog. The dog was harmless, and the man was not doing anything wrong . Don’t allow dogs in your hotel if you don’t like dogs . And he then turned on me and asked me if I had a dog they charged my card two dollars. The whole thing was pretty weird. It’s a clean facility except the breakfast bar has really disgusting lids on the cereal and not actually breakfast .

10

Debra

Jun 23, 2025

·

Stayed 2 nights

We were very happy with our room and with the location very near to stores and restaurants. Staff was very friendly and helpful

2

Lori

Sep 29, 2025

·

Stayed 1 night

STAFF IS VERY RUDE ! CHARGED EXTRA WHEN THEY WANT TOO, TOLD ME I WASNT ALLOWED TO DO LAUNDRY , WOUODNT LET ME HAVE A LIL EXTRA CHECK OUT TIME ! THE RUDEST STAFF I HAVE EVER HAD AT A HOTEL!!!!!

4

Bobby

Jul 13, 2025

·

Stayed 2 nights

This stay was unacceptable, and I hope this review helps others make an informed decision. When we checked in, we found hair on the bed sheets left from a previous guest. The front desk refused to move us to another room, claiming the hotel was fully booked. They also wouldn’t send anyone to clean the room—so we had to go to Walmart and buy a lint roller to clean the sheets ourselves. The issues didn’t stop there. The shower barely had enough water pressure to function, and there’s no elevator for the second floor, so be prepared to carry everything upstairs. The building itself looks like it hasn’t seen fresh paint since the 1970s, and the walls have a permanent nicotine-stained haze that gives the whole place a run-down, smoky feel. The worst part? Around 3am, someone in the next room either slammed into the wall or threw someone against it, hard enough that our headboard shifted 3 to 4 inches. I could list more problems, but hopefully this is enough for you to make your decision.

10

Gilberto

Jun 6, 2024

·

Stayed 1 night

Great service friendly staff, quietly area

10

Patricia J

Jul 15, 2025

·

Stayed 6 nights

Restful place and clean. Restaurants nearby. Nice, friendly staff.

10

Mark

Oct 21, 2024

·

Stayed 1 night

Arrived at 5am and Clerk immediately told me "you don\'t have to check out until 12:00". Much appreciated.

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Location

Location is a strong point, with frequent mentions of proximity to restaurants, shopping, and area destinations like Shipshewana, plus easy access from main roads. Several guests also found the setting quiet.

Related guest reviews

10

Troy

Nov 25, 2023

·

Stayed 4 nights

I liked that it actually looked decent and was in a good location

8

Yishana

Aug 16, 2024

·

Stayed 1 night

Friendly easy checkin. The woman at the front was very friendly and polite. The place was pretty quiet over all, no issues. This is our 2nd time staying in the last couple yrs. It’s nice they accommodate dogs too. Breakfast choices they serve are good. Plenty of restaurants and stores around the property.

10

Autumn

Oct 20, 2024

·

Stayed 2 nights

The hotel was clean and staff was welcoming and helpful. We got checked in easily, and our room was comfortable, clean, and well appointed. Location was great and convenient, right next to a coffee stop, cafe, and plenty of shopping nearby.

10

Ricky

Aug 13, 2025

·

Stayed 1 night

Good location

10

Donald

Jan 1, 2025

·

Stayed 1 night

In very good location. Next to shopping right off the highway. Great rate.

8

William

Jun 20, 2025

·

Stayed 1 night

Property easy to find, on East edge of town. Especially handy if going to Shipshewana. Many does and restaurants nearby. Friendly staff

10

Debra

Jun 23, 2025

·

Stayed 2 nights

We were very happy with our room and with the location very near to stores and restaurants. Staff was very friendly and helpful

8

Beatriz

Sep 22, 2024

·

Stayed 1 night

We came for a game at Notre Dame; it is a nice and clean hotel 50 min away from the stadium.

8

Mike

Feb 7, 2025

·

Stayed 1 night

I stay here regularly for business. It’s quiet, close to restaurants, and comfortable.

10

Patricia J

Jul 15, 2025

·

Stayed 6 nights

Restful place and clean. Restaurants nearby. Nice, friendly staff.

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Dining

Breakfast quality is highly variable, ranging from hot and satisfying to cold, sparse, or unappetizing; coffee also drew complaints. Hours can feel early on weekdays, though some guests were satisfied with the basics.

Related guest reviews

6

Marie

Jul 10, 2025

·

Stayed 1 night

The evening check in person was very nice. Our room smelled awful even after running the AC. Breakfast was mediocre. No hot water and no attendant available.

8

Toni

Sep 8, 2025

·

Stayed 1 night

This hotel had great service. Understand what you are paying for, we just got a basic king room for an overnight sleep. The room was clean, the bed was comfortable and we did not have any issues whatsoever. It’s not the most modern and up to date, but a nice spot to rest our heads for few hours. The breakfast was awful!

8

Elizabeth

Mar 31, 2025

·

Stayed 2 nights

It were convenient to the care facility we were visiting. Restaurants were close by. The room appeared to have had water damage at some point, but smelled fine. Would have appreciated breakfast to go later than 9 am on weekdays. At 9:01 they wee already cleaning up. We went out for breakfast. Breakfast on Sunday was okay. Nothing special.

10

Jeffrey

Dec 10, 2023

·

Stayed 1 night

Good location, clean room, good amenities, breakfast and good service

10

Kris

Nov 11, 2024

·

Stayed 3 nights

The breakfast offerings were good. Staff was very friendly and helpful.

4

Rebecca

Aug 5, 2025

·

Stayed 2 nights

The carpets were very dirty and musty smelling. We found dead bed bugs between the sheets!! The breakfast was nasty and the coffee was seriously like mud and bitter!! I heard other people complaining also!

6

Don

Jul 25, 2024

·

Stayed 2 nights

Breakfast offerings were meager with few options. No elevator which was quite surprising. Lobby was warm & stuffy

8

Michael

Jun 22, 2025

·

Stayed 2 nights

Although the general building has a few rough spots. It is really nice and clean, the Breakfast area and choices are very nice too. We also found the rate reasonable for our multi day stay. (11am checkout)

8

Michele

Jul 24, 2023

·

Stayed 1 night

Bottles of shampoo, conditioner, and lotion had been previously used. Spots on the bed covering on the one bed. Stains on carpeting outside the door. Curtains would not stay completely closed. Breakfast was very minimal. Biscuits and gravy were both cold. Apple juice had ice diluting it, No orange juice. Pool was not opened.

8

Paula

Aug 26, 2023

·

Stayed 1 night

The breakfast was cold. We had many problems with our room key.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$65
February	$66
March	$72
April	$75
May	$80
June	$91
July	$95
August	$88
September	$91
October	$93
November	$81
December	$68

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $114	16 $93	17 $108	18 $238	19 $203
20 $101	21 $100	22 $106	23 $109	24 $104	25 $105	26 $105
27 $101	28 $102	29 $105	30 $106

Su	Mo	Tu	We	Th	Fr	Sa
				1 $100	2 $104	3 $103
4 $95	5 $103	6 $105	7 $106	8 $91	9 $173	10 $151
11 $106	12 $101	13 $109	14 $109	15 $109	16 $119	17 $101
18 $106	19 $106	20 $109	21 $109	22 $101	23 $125	24 $129
25 $97	26 $105	27 $101	28 $109	29 $101	30 $106	31 $115

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Room, 1 King Bed, Accessible

Room, 2 Queen Beds (Upgrade)

Standard Room, 1 King Bed with Sofa Bed

Room, 1 King Bed (Upgrade)

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Quality Inn & Suites Goshen

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Prices for upcoming dates