阿靈頓凱悅尚萃酒店

I was disappointed with my experience at the Hyatt Centric in Arlington. The property feels outdated, and the front desk staff was not particularly welcoming. My room wasn’t very clean—there was even a damp spot on the carpet. The gym was in poor condition as well, with towels left everywhere and an unpleasant odor. Overall, I would not stay here again.

Old bathroom and the gym was dirty. The room was alright. The location is great.

This is a great Hotel from the staff, the gym was FABULOUS I have not seen one like this one BIG , spacious and they even had water bottled and towels to for client to use. that is service. The roof top bar area was the winner here.. the city view and catch the sunset just amazing, Michael at the restaurant wonderful young man gave us a lot of places to visit and restaurants since we are foodies. Also, the integrity I lost /left items at the hotel , they sent a text message to notify of item . WOW... IMPRESSIVE! I highly recommend this hotel we are definitely staying again when in the area!

The bar served up tasty food and drinks and provided friendly service

Very convenient and close to all locations for tourists in DC, such as White House, US capitol et al , The hotel is quiet and clean. But it has no swimming pool.

We stayed here because it was adjacent to an event we were attending. Our room was comfortable and attractive with large floor to ceiling windows and a great view. The hotel was built in 1976 and refurbished in 2017 so some aspects are dated. The lobby area is small with limited seating. We enjoyed the buffet breakfast in the restaurant which has nice views of the city. We used the parking garage wwhich can be valet or self-park. It is very tight to navigate if you drive a larger vehicle.

Great location for exploring Washington and Arlington. Good hotel. Bar and restaurant good. Staff friendly

Parking is very expensive and it should be part of the services provided to residents, not to be separately paid.

Clean room - friendly staff - nice exercise facility - convenient location.

Parking fee is ridiculous. Parked up the street for 16$ a day compared to 45$

The property is conveniently located to the Metro, dining and stores. On check-in, we were asked if we wanted to forego room cleaning, making of beds, etc. We were told someone would still come in daily to remove dirty towels, etc. That didn't happen, and we had to go to the front desk to request fresh paper cups, Keurig pods, etc.

Very clean

This place use to be nice my room smell like feet and the room was so dusty and dirty the bed you can feel coils in it they need new beds. Never again. The carpet was nasty and the blanket had stained on it let it never been washed. Don’t stay here

The room was modern and very clean!

In my first room my sheets were stained and dirty. In my second room it was the same and seemed to be blood stains, and because I didn’t want o complain again I didn’t say anything. I just slept on the other side of the bed. Prior to me checking in the manager was a little rude in which I realized it was just his language barrier and he was trying to make sure I didn’t get charged twice for my reservation. I used to stay there all the time when I was servicing my client. To see where it is now is a little disappointing.

Breakfast buffet was excellent. Room was clean and modern. Hotel staff was extremely professional and friendly.

I recently stayed at the Hyatt Centric in Washington, D.C., and overall, it was a pleasant experience. The hotel is nice and quiet, and the staff was professional, friendly, and attentive, which made the stay enjoyable. However, I did notice some mold developing inside the bathroom, which was a bit concerning. While I am not particularly picky about such things, I can imagine that someone with higher expectations might find it problematic. It’s something the management should address to maintain the hotel’s otherwise high standards. Another thing to note is that parking is not included, but there are nearby options in the vicinity that are reasonably convenient. This hotel is a solid choice for a weekend getaway. My stay from Saturday night to Monday morning was comfortable overall, and I would recommend it with just a few cautions for those who are particular about cleanliness and parking.

Room was spotless. Front desk staff was very friendly.

They didn't clean our room!

The only problem was with the room cleaning. I was out all day, and when I got back at 6 p.m., it hadn't been cleaned. I didn't like that.

Great hotel, friendly and welcoming staff. Rooms are great, comfortable beds. I’ve stayed here several times and will definitely be back.

Good location with fantastic staff. Beds comfortable. Rooms are due to be updated.

Loved the room refresh. Always had restocked coffee and water. The only thing to mention is could hear elevator go up and down. Not a problem for me I am a solid sleeper. But good to be aware for those that could bother. My room was 515

The hotel is less than expected, the worst thing is the air conditioner in the room, they blowing wind right to the head side of the beds, easily to get a cold

Very friendly staff, nice views from upper floors, clean.

Family trip to DC. We stayed at this hotel and had a very good experience. The hotel is close to lots of sites in DC and around Arlington. The staff was super nice to us. The rooms are comfortable and clean. I would stay here again for future trips to the area.

We stayed here because it was adjacent to an event we were attending. Our room was comfortable and attractive with large floor to ceiling windows and a great view. The hotel was built in 1976 and refurbished in 2017 so some aspects are dated. The lobby area is small with limited seating. We enjoyed the buffet breakfast in the restaurant which has nice views of the city. We used the parking garage wwhich can be valet or self-park. It is very tight to navigate if you drive a larger vehicle.

Nice area but the room with the double bed was too small. There was no soap, i could have called but i used my own, no trash liners. All of those are small things, mainly the room was small. Customer service at the front desk in the AM was not good, and not helpful. He was on his personal phone, never asked could he help me, I was left just standing there waiting. Finally, I asked if he could help me with doing a early check- in because I was so tired I had been up all night traveling. He told me it would cost me $50 to check- in early, which was fine I had no problem with doing that, it was the having to deal with his customer service that I decided I didn't want to stay there. He was awful, and he made me feel like i was annoying him. I tried to cancel my reservation but I couldn't due to my booking I made through Expedia and i didn't want to lose $178.00, so I decided to just stay. The Gentleman in the late PM was nice and courteous, and made up for the person I encountered earlier. Due to fact of the customer service there at the front desk, which my first contact I would not recommend this Hotel.

Good hotel, very comfy beds with good pillows, good shower, everything was clean. I enjoyed my stay Couple of things, the a/c is very noisy, so take earplugs and watch out for the water, it's very chlorinated, I'm not sure if that is just the water in the area or the water in the hotel, I didn't notice it anywhere else but you could taste it even in the coke from the bar etc

Room very small

I would like to say thank you and tell you how wonderful Diamond at the front desk was! She helped us navigate the city and wrote on our map places we wanted to see and how to get there! She truly went above and beyond, allowing us to checkin a little early and was so friendly and sweet!

Staff was overall incompetent. Ran into multiple issues. From check in to check out, even trying to get a bottle of water.

Amazing experience. Great, clean, and convenient hotel. Highlight was the AMAZING CUSTOMER SERVICE from staff. Beto, in particular, went above and beyond helping us during some challenges during our stay. Will definitely stay here again.

The bell services exceeded our expectations, very fast, friendly and anticipated our needs. We arrived after a long drive and the front desk let us check in to our room early, while bell services took care of parking and our bags. Excellent service. They took great care of us. Made a family trip to DC MUCH less stressful than anticipated. At this price point, I’d recommend this hotel to anyone!

Nice area but the room with the double bed was too small. There was no soap, i could have called but i used my own, no trash liners. All of those are small things, mainly the room was small. Customer service at the front desk in the AM was not good, and not helpful. He was on his personal phone, never asked could he help me, I was left just standing there waiting. Finally, I asked if he could help me with doing a early check- in because I was so tired I had been up all night traveling. He told me it would cost me $50 to check- in early, which was fine I had no problem with doing that, it was the having to deal with his customer service that I decided I didn't want to stay there. He was awful, and he made me feel like i was annoying him. I tried to cancel my reservation but I couldn't due to my booking I made through Expedia and i didn't want to lose $178.00, so I decided to just stay. The Gentleman in the late PM was nice and courteous, and made up for the person I encountered earlier. Due to fact of the customer service there at the front desk, which my first contact I would not recommend this Hotel.

Absolutely horrible staff! Very rude and unprofessional. The hotel is old and overpriced

Staff was extremely friendly and helpful

Staff members were exceedingly helpful and friendly. Great hotel overall!

We have stayed at this hotel three times already and will continue to come back. The location is perfect, Arlington is a great city and it is a short walk from Georgetown. There are also buses that will take you around DC. Most importantly the friendly staff here truly make you feel part of the Hyatt family. Special shoutout to Beto at the front desk who helped us through booking issues and made our stay unforgettable. Highly recommend for anyone looking for a hotel in the Arlington/DC area.

Mahmut Karagoz and staff are superb! Extremely well trained and mannered and if something is not quite right, they will go overboard to put it right. I've stayed there for multiple days on two occasions and will return. Thank you Mahmut!

Great location

Wonderful location, can walk to Georgetown and easily take the metro into the city! The hotel was very clean and comfortable, with all the amenities I needed. Definitely will book here again when I return to the area!

The hotel is a short walk from the Rosslyn Metro Station and thus a short ride into Washington DC, Arlington National Cemetary is also close by. There ard numerous shops and restaurants within a short walking distance

This was our first time visiting DC and our family had a great time! The hotel was so nice, and so conveniently located near the Metro that took us everywhere. It also had a McDonalds very close if you are on a budget. There’s also a small Target very close in case you need to pick up some little staples, snacks, beverages for your stay. They clean the rooms every day and bring fresh towels which I loved. The staff super friendly and helpful.

Close to Arlington National Cemetery

Great location next to a train atation and lots of food options. Easy access to downtown DC and very affordable.

Easy access to metro transit for seeing the city sites.

An easy spot to stay to jump on the metro or walk over to Georgetown.

Very nice hotel. Close to restaurants and shopping. 1 block from Metro station, which made it easy to get around DC.

Location is great. Very walkable area

Convenient to Metro and very good breakfast in restaurant.

I enjoyed every part of my experience except for the breakfast. There was no one staffing the omelette bar and even though it was very clearly noted that breakfast was included in my rate I was charged $30.

Breakfast was closed at 11am with no other meal options until 5pm on a Saturday, even though they have a restaurant in the lobby which of course, was closed until 5p. I doordashed my breakfast, maybe many more did... your revenue loss... think about it Hyatt.

Love the aesthetics of the hotel. Breakfast was tasty but the restaurant seemed understaffed (no one was ever at the hostess stand or omelet station when I came). My only gripe is the mattress felt like a brick. Overall I had a great stay.

Nice stay. Within uber to all the sites for $10 Breakfast buffet was fantastic

Breakfast buffet was excellent. Room was clean and modern. Hotel staff was extremely professional and friendly.

Great hotel, very clean. Walkable area with plenty shops and restraurants. Near subway. Excellent breakfast.

The bar served up tasty food and drinks and provided friendly service

Breakfast was great! Lots of options and delicious pancakes.

Excellent breakfast