五角大樓喜來登飯店

Gorgeous hotel, with convenient and reliable free shuttle service to and from the DCA Airport, Hotel, and Pentagon City Mall. The staff was incredibly pleasant throughout our stay. However, the bathrooms could use a bit of renovation, and housekeeping isn’t always the most thorough. Other than that, this property is certainly a great choice for travelers!

Perfect location for a one night stay. Close to the airport, but had to wait more than a hour for the shuttle, which only runs once per hour.

There was only on elevator working in a 16 floor building. It took me 20 minutes to and from my room. The hallways were hot and uncomfortable especially when waiting then packing into an elevator. I declined room service yet they came multiple time. One even walked in while I slept. The garage was humid which made the floor slippery and I fell on my way to my car.

Unfortunately, the hotel did not have a pool and the gym was just alright. Our room felt slightly muggy throughout even with the A/C on. But the shower pressure and shower head was perfect!!! The desk, restaurant and cleaning staff were all very nice.

The Shuttle only runs every 45 minutes. There were two shuttles available but only 1 running. We had to Uber to get into the city.

It was great that I could check in early which is truly appreciated however the airport shuttle to the hotel never arrived for the 7:15am pick up from the airport. Every other hotel shuttle came except them. Unreliable. Tried calling front desk but no one answered. According to the website the shuttle services are supposed to start at 6:15/6:30 am. If reservation is required for shuttle they should let guest know when they book the room.

Like the size of the room - much bigger than anticipated. As we only stayed one night, we did not go to the restaurant on-site. Parking was little expensive though.

It very convenient to the Smithsonian museums and the the mall. The gym could use more equipment.

No pool!!!

Very nice interior lobby. Staff was friendly. Rooms are adequate. Dining on premises available. Underground garage is dark and secluded, no security in sight. Hotel is not near shops, dining or any conveniences. Very expensive parking considering secluded area.

Stains on our towels, stains on the floor and beds too

Nice place, nice location, older hotel, mold in bathtub :(

Everything was great except 1 of our toms had a chunck of hair on the bathtub wall. We called the front desk and were told they didn't have anyone to clean at that time. They said they can move our room but they didnt have any more double rooms at that time.

I love the location, service, and the room was spotless. The employees at reception were EXCELLENT

Very clean and comfortable room...staff was very friendly and very helpful.

Conveniently located in proximity to Balston. Parking garage is dimly light. Room AC unit cycling on and off loudly is a nuisance. Signs of black mold in bathroom. Odor emitting from lavatory.

I should have just listened to the reviews. This hotel was so dated and had so much water damage and mold. I was sick all night. You can smell that it’s wet and they try to mask the smell with the air being on blast!

The room was very clean, well lit. The staff was amazing

I looked up in the shower on day 2 and noticed a disgusting ball of hair and substance stuck to the tile. I spoke to the manager of housekeeping and he seemed very apathetic about it. He offered to have someone clean it but I was about to check out.

Very dirty , my room was full of dust

Did not like how we were put in their second building. It was inconvenient and claustrophobic. Halls were narrow and had to use stairs to get to elevator

Decent stay. Convenient for the locations we traveled to. There was no microwave in the room, but we used the one in the dining area. Room seemed a little dated but overall average.

It’s located near Pentagon which makes it convenient to go anywhere for shopping or to campus or any restaurants. The hotel room is good but the bathtub is so tiny, you can barely stand on it . Very uncomfortable won’t stay here again because of that!

Great view from my room. Very clean room. It was difficult to get ahold of the front desk when calling ahead.

AC is noisy! You are not going to have a quiet night

Nice hotel. Recommend choosing "cityview" room, even though uour view might face away from DC towards VA. Otherwise you may end up in the annex building which has nice rooms but no views

The staff was very kind, the room was comfy and clean. Cons- the WiFi didn’t work and also the elvetor from the parking didn’t work as well

I was very happy with my choice to stay here. They upgraded me with a view of DC from my room without asking. The parking was less expensive than advertised. Best pillows ive had in a hotel. Food was good.

Nice size room, perfectly clean

Rooms are alot smaller than what they appear

I waited in line for 40 minutes to check in. There was only 1 person at the desk When I booked through hotels.com they said that there was a shuttle to the airport. When I inquired they said that the shuttle was not available when I needed it. I asked them to book a taxi, the clerk said they would do it in the morning. When I came in the morning they said it should have been done at night. I asked for a wake up call but I didn't get one.

Stayed for a weekend, convenient location , very clean room, nice sheets, mattresses, & pillows. Front desk staff was extremely helpful, & took time to answer any questions about the area. The shuttle driver, Kataji, was the BEST! So kind, helpful, on time, & friendly.

The service desk employees were amazing; friendly and professional. We really enjoyed speaking with them. The restaurant waiter was a real gentleman and the food was very good. Our only complaint was I was given wrong information by some front desk employee when I called after placing the reservation. I had asked specifically if the shuttle would be available for our 7am flight and was assured it would be as long as I set it up at check-in. Only to find out it doesn’t even start till 6am, so we had to pay $21 for an Uber.

Staff at the front desk was rude and disrespectful!!

The staff was very friendly and helpful.

Very helpful and kind staff, when I mentioned that the information about the airport shuttle wasn't correct online, the lady at the front desk offered to co.pensate for the confusion by giving us a breakfast voucher. The breakfast was amazing and her gesture was appreciated. The proxi.ity to the Ronald Reagan airport was also a big plus. After a long trip it was a short ride tp the hotel. All in all, a good experience and I would stay here again.

I couldn’t get a hold of the front desk to find out about the airport shuttle. I ended up having to catch a taxi to the hotel after numerous calls to the front desk were not answered.

Check in was terrible! There were only two people at check in and about 30 people checking in. They were not prepared for it.

It was very unprofessional, I had a gentleman who was not invited allowed access to my room because of a voided id he showed to the front desk, this could’ve been a stranger, I was blindsided when I couldn’t get back in my room with my key because he had switched them. I had to leave that evening because I felt unsafe to stay in my room. Alot of money wasted for parking that I didn’t even enjoy for more than 2 hours before my stay was ruined.

The staff at the reception (and i mean ALL the girls) were fantastic and very helpful! friendly, professional with an amazing smile ! I am truly grateful for their kindness and help with everything !

Hotel is amazing! From the cleanliness to the amazing staff to the location! Easy access to downtown DC and Maryland. Literally anywhere you want to go is within a reasonable time. I ended up here after an appointment was postponed and stayed 2 additional days because my family was comfortable and we enjoyed not only our stay but the never ending entertainment nearby! Thank you Sheraton for such a warm welcome and pleasant stay!

Needed more walkable food options! Food and shopping options are not as walkable as indicated.

Great location for Arlington National Cemetery. Large room, nice amenities. Very comfortable bed. Parking garage.

Convenient and close to airport. Price was great for the level of hotel and location.

We like that there is a shuttle to Pentagon City Mall to catch the Metro Line. Staff is also very professional, informative, and easy to talk too.

Staff at the hotel was great. But the surrounding area left a lot to be desired. Really not walkable to anything...was actually a pretty depressing area unfortunately.

Not your typical airport hotel - close to Air Museum and Arlington Cemetery (walkable). Nice, older neighborhood with food and drink options within walking distance. Large shopping center nearby. Shuttle to mall/metro station. Quite convenient.

Convenient location. Friendly staff.

Love everything about the property. The shuttle to the train station was the best.

Adequate facilities but far from public transportation, restaurants and shopping areas.

Airport shuttle efficiency and hotel location great , Friendly & helpful checkin process, delicious breakfast with quality food and service, clean room which made our stay experience excellent!!

The food service was awful, took 30 minutes at the bar to get a quesadilla 😳

I was disappointed that there was no food service on Sunday because the POS was offline and could only accept cash. I was inconvenienced and had to order from UberEats.

really good stay, check in was excellent from the staff at reception. breakfast was great value at $10 a head and the tall young guy who attended to us at breakfast was so super efficient and friendly give him a job for life!

The Staff and service was excellent, very nice hotel. I must say that the Swamp Fox restaurant was excellent and the servers were wonderful and very professional.

Our hotel room had a lingering smell of weed after housekeeping went in to clean during the second day of our stay. The hotel restaurant food we ate for breakfast was too pricey for the actual quality and taste of the food. Other than this, however, the property was clean and we had an overall pleasant stay.

The staff was very rude and unhelpful. Room did not have power cable to tv and they did not give us one. Friend with us contracted flu A asked to book another night and front desk said no rooms available . Her son called and booked room right after told that . They made her move rooms. Also went to restaurant for breakfast saw mouse run across floor quietly brought to waitress attention she never came back and asked what we wanted to eat and when we got up to leave asked for check because we were able to get coffee she said not to worry about it. Had to go outside to get food. Worst experience I have EVER had at a Sheraton and I am a Bon Voy member.

Hotel breakfast nasty never recommend 23 per person

Everything here was exceptional, except for the resteraunt.. The food was flavorless, and overpriced. We tried to make the best of the food, but the female server had such overpowering body odor, that we were unable to finish our food. She had no issue reaching over our shoulders, no attempt to try and keep the putrid smell away. But other than that one experience, we loved everything about this hotel. I would stay here again, but I suggest to go somewhere else if you are hungry.

Check in and out was a breeze. There is a charge to park at the facility. Restaurant on site was great the first night. We went down for breakfast and during breakfast a rat came through the dining area. Staff apologized and stated it happens sometimes when they open some door in the area. Lost appetite after that. Bedrooms were clean but would stay away from restaurant.