Name: Extended Stay America Suites - Boston - Westborough - Connector Road
Address: 19 Connector Road, Westborough, Massachusetts, United States of America, Westborough, Massachusetts, United States of America
Rating: 7.17

Guest reviews

7.2

Good

Based on 657 verified reviews

Who stays here?

Business

44%

Couple

18%

Family

25%

Group

4%

Solo

7%

What guests think

AI-generated summary based on recent guest reviews

At Extended Stay America Suites - Boston - Westborough - Connector Road, reviews cite worn conditions, inconsistent upkeep, and odors, with repeated reports of dirty rooms, pests, and maintenance problems, alongside complaints about noise from thin walls and loud appliances.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Chelsea

5 weeks ago

·

Stayed 1 night

Didn’t end up staying. The photos are not what the hotel actually is. Room was nasty, there were wires hanging from the ceiling fan. The windows wouldn’t lock! Poor service when asked for a refund for the unsafe conditions

6

NANCY

Apr 22, 2026

·

Stayed 1 night

The room was clean. Bathroom sink and tub need a major overhaul and HANDRAILS. Better soap/shampoo. Breakfast could be better.

8

Robin

Apr 16, 2026

·

Stayed 1 night

They really have no breakfast, just coffee, tea, and some breakfast/ granola bars or tiny yucky muffins

4

richard

Mar 15, 2026

·

Stayed 1 night

The heater and refrigerator were extremely noisy. Made it very difficult to sleep to be honest. The gentleman who check me was great!! Very nice and courteous.

2

Sampson

Feb 9, 2026

·

Stayed 1 night

Miscommunication on whether or not they allowed late check in, the hotel never followed up about the claim so Expedia canceled any possible refund, front desk told me I could stay the night if I book a new reservation as long as I booked it and it was approved. I did and it got approved but I was not actually able to check in and I ended up having to find another hotel in the middle of the night

19 Connector Road, Westborough, Massachusetts, United States of America

Location

Located in Westborough, Extended Stay America Suites Boston Westborough Connector Rd is a 3-minute drive from Lake Chauncy Public Beach and 5 minutes from Sudbury Reservoir. This hotel is 3.4 mi (5.5 km) from Westborough Country Club and 4.6 mi (7.4 km) from Hopkinton State Park.

Lake Chauncy Public Beach(1.8 miles)

Westborough Country Club(3.1 miles)

Sudbury Reservoir(3.5 miles)

Hopkinton State Park(4.6 miles)

New England Baseball Complex(4.9 miles)

UMass Memorial at Southborough(5.1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available onsite.

A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.

Yes, the property allows pets in specific rooms only, with a pet fee of USD 25.00 per pet, per night, and a maximum charge of USD 150 per stay. Service animals are exempt from fees.

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property features elevators, step-free entrances, and wheelchair-accessible facilities in public areas and rooms.

The property is located in Westborough, just a 3-minute drive from Lake Chauncy Public Beach and 5 minutes from Sudbury Reservoir. It is also 11.9 miles from DCU Center and 3.4 miles from Westborough Country Club.

Extended Stay America Suites - Boston - Westborough - Connector Road

Amenities

Property description

Book on Vio

Guest reviews