Name: Holiday Inn Express & Suites Baltimore - BWI Airport North by IHG
Address: 1510 Aero Drive, Baltimore, Maryland, United States of America, Baltimore, Maryland, United States of America
Rating: 8.65

What guests think

At Holiday Inn Express & Suites Baltimore - BWI Airport North by IHG, travelers frequently praise clean, comfortable, quiet rooms, friendly staff, and a convenient location with reliable airport shuttle service, while noting a generally satisfying complimentary breakfast.

Recurring drawbacks include a parking fee and policy confusion, occasional housekeeping lapses, and maintenance issues like weak shower pressure, noisy or faulty AC, and thin walls. Guests like the indoor pool and a decent fitness room, though the pool can be chilly or need tidying, and the elevator or printer occasionally act up. Overall, expect a convenient, mostly comfortable airport stay with some inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Reliable airport shuttle is a strong plus, and guests use the indoor pool and a decent fitness room. Downsides include a per night parking fee and crowded lot, plus occasional pool temperature/cleanliness issues, a squeaky elevator, a nonworking printer, and limited in room extras.

Related guest reviews

8

Tia

Aug 3, 2025

·

Stayed 1 night

Overall, our stay was very pleasant. The staff were friendly and helpful. Pool and pool area were clean and orderly, plenty of towels, chairs, and lounge chairs. Comp. Breakfast was mostly decent. Major downside was having to pay additional fee to park the car on the hotel lot. General price of room was as expected for hotel close to a major airport. We would stay again.

8

Adrian

Jul 21, 2025

·

Stayed 1 night

I did not like the parking fees

10

Michael

May 9, 2025

·

Stayed 2 nights

Decent fitness center and indoor pool

10

Eugene

Nov 25, 2024

·

Stayed 1 night

All was great. Especially the airport service to BWI.

10

Jamal

Nov 20, 2024

·

Stayed 2 nights

They need to heat the pool lol. Also there's no hot tub. But everything else was amazing

8

Jose

Jul 14, 2024

·

Stayed 2 nights

The hotel was clean and the employees were very friendly and informative. One of the elevators was shaky and very squeaky so a bit scary.

8

Ashley

May 15, 2024

·

Stayed 1 night

Hotel is nice and the kids had a good time swimming in the pool just wish they had smart tvs for the kiddos to watch what they wanted.

10

Sandra

Feb 11, 2024

·

Stayed 1 night

Room was very nice and clean. Bed was really cozy. However, the pool needs to be cleaned. There were towels and trash laying around.

10

Karen

Nov 6, 2023

·

Stayed 2 nights

Good breakfast, clean rooms, helpful staff, free shuttle service to BWI airport and Amtrak station

8

Clarence

May 24, 2023

·

Stayed 3 nights

Include information in the room regarding the hours of operations for the free breakfast. The printer did not work and the person was not interested in helping me. She said e-mail it to me and she walked away,

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Cleanliness

Many reviews highlight clean rooms and common areas. Others report lapses such as dirty tubs or bathrooms, lingering smoke or weed smells, stained furniture, and occasional pests or missed housekeeping.

Related guest reviews

6

William

Aug 3, 2025

·

Stayed 1 night

Staying one night close to the airport.. first room had no working AC. The bathroom was filthy and on the toilet paper roll housekeeping instead of folding a little triangle instead got fancy and made a little bow out of tp and stuck it to the roll with what I hope was water.. while cute grabbing wet toilet paper off the roll was super gross. Moved into a new room when I realized the AC was out and the new rooms ac barely worked and every time the compressor kicked on it sounded like someone was revving an engine. The bed was fine, the hallways were dirty, the elevator smelled like weed. I needed a bed for an early flight and it accomplished that but I would stay somewhere else next time

8

DeAndre

Jun 24, 2025

·

Stayed 2 nights

Very clean and comfortable

4

Toya

Apr 27, 2025

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Stayed 1 night

Room was very dusty and you could smell the smoke, even tho it’s supposedly a smoke free environment. I had to bleach the tub down it was so dirty. It’s say free parking but it’s not I had to pay $6 to park.

6

Jon

Apr 22, 2025

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Stayed 1 night

We usually stay here when we have an early flight out of BWI. Marlo at the front desk was super friendly and helpful; however, I discovered a handkerchief that wasn't mine in my bed upon waking. This left me wondering if the sheets were actually changed after the previous guest. Also, the bathroom floor wasn't properly cleaned. These things combined will have me staying elsewhere next time.

10

Kathryn

Apr 7, 2025

·

Stayed 1 night

Clean, great bedding, fast check in

10

Joanne

Jan 13, 2025

·

Stayed 2 nights

Very clean Polite staff Great breakfast

10

Judy

Dec 29, 2024

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Stayed 1 night

It was amazing. I was very satisfied with the cleanliness about the place. No second hand smoke or marijuana smell entered our room thru the ventilations which was absolutely amazing. I felt lucky to have gotten a truly smoke free hotel.

6

sheneatra

Aug 19, 2024

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Stayed 2 nights

There were visible stains on the couch and the mattress. There was also mold in the corners of the shower.

10

Christopher

Mar 23, 2024

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Stayed 1 night

Very clean room and facility which is always my main concern. Staff all friendly and very customer service oriented. Very positive experience.

10

clarence

Feb 5, 2024

·

Stayed 1 night

The hotel was clean and comfortable. All employees we encountered were helpful and friendly.

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Rooms

Rooms are often spacious, quiet, and have comfortable beds. Repeated complaints mention low water pressure, thin walls, and sporadic maintenance issues like faulty or noisy AC and slow draining tubs; some rooms show wear.

Related guest reviews

8

Jeffery

Oct 20, 2025

·

Stayed 2 nights

The room was comfortable and clean. During the stay my wife and I were able to rest peacefully while in the room because it was so quiet. I would recommend this hotel to All my friends.

6

William

Aug 3, 2025

·

Stayed 1 night

Staying one night close to the airport.. first room had no working AC. The bathroom was filthy and on the toilet paper roll housekeeping instead of folding a little triangle instead got fancy and made a little bow out of tp and stuck it to the roll with what I hope was water.. while cute grabbing wet toilet paper off the roll was super gross. Moved into a new room when I realized the AC was out and the new rooms ac barely worked and every time the compressor kicked on it sounded like someone was revving an engine. The bed was fine, the hallways were dirty, the elevator smelled like weed. I needed a bed for an early flight and it accomplished that but I would stay somewhere else next time

10

Jaclyn

Jun 5, 2025

·

Stayed 2 nights

The room was spacious and clean. The breakfast was really good.

10

Robert

Apr 8, 2025

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Stayed 3 nights

The complimentary breakfast was decent and the room was very spacious. The only dislike was the lack of water pressure for the shower.

6

misty

Mar 3, 2025

·

Stayed 1 night

Stayed on first floor room was too close to gathering areas and pool entrance. Not happy with room assignment.

8

Maryland

Feb 24, 2025

·

Stayed 3 nights

The walls are too thin. And it’s mold coming in the bathroom on the shower wall.

8

James

Jan 13, 2025

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Stayed 1 night

Excellent location, tasty breakfast. Other than an extremely low-pressure shower spigot with the temperature valve too aggressively adjusted to restrict water temperature (and therefore guarantee lukewarm frustration) I would have given 5 stars for everything. But a hot shower means everything to a tired traveler--especially on a freezing cold winter day.

8

Barbara

Dec 16, 2024

·

Stayed 2 nights

Decent hotel for a quick stay in the Baltimore area. Fairly close to the airport. Easy check-in and check-out. Standard hotel breakfast offered in the AM. Room was clean but needed a bit of updating and/or repair--e.g., see patches on walls where some repainting had occurred, bathroom door needed some repairs at the bottom. Walls were a bit thin as we could hear the adjoining room which had children. Cups for the in-room coffee or tea were missing.

8

Somesh

Jul 9, 2023

·

Stayed 1 night

Stayed for the night. Room was spacious, beds were comfortable. Worked fine for us.

2

CLAIR

Jun 11, 2023

·

Stayed 1 night

The tub was broken.... Took 30 minutes to drain.

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Service

Staff are frequently described as friendly, helpful, and efficient, with multiple compliments for shuttle drivers and front desk agents. Some guests experienced miscommunication, curt interactions, oversold bookings, or disputes about parking and shuttle eligibility.

Related guest reviews

8

Tia

Aug 3, 2025

·

Stayed 1 night

Overall, our stay was very pleasant. The staff were friendly and helpful. Pool and pool area were clean and orderly, plenty of towels, chairs, and lounge chairs. Comp. Breakfast was mostly decent. Major downside was having to pay additional fee to park the car on the hotel lot. General price of room was as expected for hotel close to a major airport. We would stay again.

10

Sharon

Mar 1, 2025

·

Stayed 1 night

The place is clean, staff was excellent. Kevin the drive was very helpful and polite. The ladies at the front desk were very friendly and helpful. Would definitely recommend this place to stay.

2

Theodore

Feb 1, 2025

·

Stayed 1 night

The property recently introduced a parking fee, but their Expedia listing (still) says that self parking is free. I showed that to the desk clerk, but she refused to waive the fee. I did not find out about the fee until I checked in and that point cancellation is not permitted. I think the property should honor the listing conditions that I signed up for.

2

Rafael

Aug 6, 2024

·

Stayed 1 night

Oversold. Told no room available. Wasted my Uber trip and was harder to find another place.

2

Alfonso

Jun 17, 2024

·

Stayed 3 nights

I left a bag of used clothes, tried to reach out multiple time and got one call back and said she’s gonna follow up. Waited 3days and still no follow up. I called again and asked the guy who i was talking to to speak a little louder coz my hearing is not good and he said NO! I will never recommend that hotel! Poor and unprofessional employees!

10

Wanda

May 3, 2024

·

Stayed 1 night

All the staff was great, very friendly and helpful. Bed was very comfortable. Shuttle drive very nice. I will stay here again.

8

Kristi

Apr 11, 2024

·

Stayed 1 night

Super nice and helpful shuttle drivers. Marlo at the front desk needs to lose a little of her condescension. Otherwise good customer service.

10

STACY

Mar 9, 2024

·

Stayed 1 night

We got in extremely late. The shuttle had no problems coming to get us a 3 am. The driver was amazing. When we got to the hotel the clerk Christine was also amazing had our room ready for me to sign gave us a late check out and everything was smooth and efficient. Definitely would recommend.

8

Clarence

May 24, 2023

·

Stayed 3 nights

Include information in the room regarding the hours of operations for the free breakfast. The printer did not work and the person was not interested in helping me. She said e-mail it to me and she walked away,

10

Eric

May 12, 2023

·

Stayed 1 night

My wife and I arrived at BWI around 12:30 am after traveling for nearly 24 hours from Barcelona. We called and within 20 mins the shuttle was there and took us to the hotel. The shuttle driver, Sheila, was as pleasant as could be and very very helpful. My wife says even if the property was a dump she would return because of how nice Sheila was. The good news is the property was good to excellent also. The gentleman manning the front desk at 1:15 was very helpful and we were in our room, showered and in bed by 2 am. A very very good stay.

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Location

Convenient for BWI flyers with quick highway access, and near Arundel Mills and dining options. Works well for overnights before early flights.

Related guest reviews

8

Rupert

Aug 18, 2025

·

Stayed 1 night

ideally located hotel post flight and onward travel

10

Margaret

Feb 23, 2025

·

Stayed 1 night

Great option if you are flying out of BWI.

10

Michael J.

Feb 1, 2025

·

Stayed 1 night

Great spot for an overnighter couple walkable dining options. More if you want to drive less than mile. Hotel nice clean breakfast was the standard free breakfast enough for a bite before you hit the road.

8

Barbara

Dec 16, 2024

·

Stayed 2 nights

Decent hotel for a quick stay in the Baltimore area. Fairly close to the airport. Easy check-in and check-out. Standard hotel breakfast offered in the AM. Room was clean but needed a bit of updating and/or repair--e.g., see patches on walls where some repainting had occurred, bathroom door needed some repairs at the bottom. Walls were a bit thin as we could hear the adjoining room which had children. Cups for the in-room coffee or tea were missing.

10

Beverly

Oct 3, 2024

·

Stayed 1 night

It was very near the Arundel mall, which was a great place to walk, browse, and have lunch or dinner. It was also close to BWI Airport. The breakfast was good and room was great. The staff were friendly and helpful. I would stay there again if I was flying in or out of BWI.

10

Rodney

Aug 18, 2024

·

Stayed 1 night

Good stop close to the highway, and not too far from the Baltimore lightrail.

10

William

Jul 15, 2024

·

Stayed 3 nights

the location was accessable for our needs.

10

Michael

May 20, 2024

·

Stayed 1 night

Room was great! Great location, very helpful staff, would recommend for anyone staying near airport!

10

robert

Sep 18, 2023

·

Stayed 3 nights

Great location for us. Easy access to main highways. Lots of restaurants close. Less than 10 minutes from rental car return.

10

robert moss smith

Dec 12, 2022

·

Stayed 2 nights

Great bed. Plenty of room. Good breakfast. Very convenient to the airport.

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Dining

Breakfast is widely considered good with enough variety for most. A few mention slow or unreplenished items and occasional limited selection.

Related guest reviews

8

Tia

Aug 3, 2025

·

Stayed 1 night

Overall, our stay was very pleasant. The staff were friendly and helpful. Pool and pool area were clean and orderly, plenty of towels, chairs, and lounge chairs. Comp. Breakfast was mostly decent. Major downside was having to pay additional fee to park the car on the hotel lot. General price of room was as expected for hotel close to a major airport. We would stay again.

10

Jaclyn

Jun 5, 2025

·

Stayed 2 nights

The room was spacious and clean. The breakfast was really good.

10

Mary

May 31, 2025

·

Stayed 1 night

Clean, quiet and a good breakfast

4

William

May 4, 2025

·

Stayed 1 night

1. When checked in we were charged a $6 parking fee, the web site said that there was free self parking on site. We went out for dinner and when we returned there was only 1 parking spot in the entire lot we were lucky to get the last parking spot. Other customers checking in after we arrived did not have any parking spots left. 2. We stayed at this hotel before, and the Breakfast was very good this time we were not impressed with the menu selection(s). The only toaster they had was very slow and there was a line to just get anything toasted.

10

Michael J.

Feb 1, 2025

·

Stayed 1 night

Great spot for an overnighter couple walkable dining options. More if you want to drive less than mile. Hotel nice clean breakfast was the standard free breakfast enough for a bite before you hit the road.

10

Joanne

Jan 13, 2025

·

Stayed 2 nights

Very clean Polite staff Great breakfast

8

darren

Apr 9, 2024

·

Stayed 11 nights

Breakfast is great

10

Kayla

Jan 17, 2024

·

Stayed 1 night

Breakfast was great! Property was clean! Marlo at the front desk was helpful and very nice!!

10

Pamela

Jul 2, 2023

·

Stayed 2 nights

Our stay was great bed was super comfortable and room was very spacious! They offered a hot breakfast each morning and the only complaint I have about our stay was the lady wouldn’t make or refill the gravy and biscuits after a certain time. We came down around 8:25 and scrapped the pan to get enough gravy for our biscuits and asked if she was going to bring out more and she said no that’s all she was putting out and took the biscuits back to the back. We had several people after us asking for more gravy & biscuits and she told them the same thing

8

Beverly

Apr 21, 2023

·

Stayed 1 night

We stayed overnight with our daughter and granddaughter. Our granddaughter swam in the pool twice and thoroughly enjoyed it! The breakfast had a great variety of items.

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AI-generated summary based on recent guest reviews

Holiday Inn Express & Suites Baltimore - BWI Airport North by IHG.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

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Holiday Inn Express & Suites Baltimore - BWI Airport North by IHG