Name: Comfort Inn Birch Run - Frankenmuth
Address: 11911 Dixie Highway, Birch Run Township, Saginaw County, US
Price range: $65–$260 per night
Rating: 8.18

What guests think

Across recent reviews, Comfort Inn Birch Run - Frankenmuth earns praise for friendly staff, generally clean, spacious rooms, convenient location near Frankenmuth and outlets, and solid value, but ongoing renovations and inconsistent maintenance affect comfort and amenities.

Renovation work brings dust, odors, cluttered hallways and reduced parking, and has at times closed or chilled the pool and hot tub. Guests often like the breakfast, yet others find it crowded or mediocre; room comfort varies with firm beds, ripped curtains, weak water pressure, and occasional drainage or temperature problems. Location near shops and highways is convenient, but noise from hallways and late-night activity can disrupt sleep. Expect a budget-friendly, convenient stay, tempered by active renovations and variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are mentioned often but can be closed, cold, crowded, or not working during renovations; parking is sometimes limited. A small gym and arcade are noted, with occasional elevator or vending issues.

Related guest reviews

8

Angela

Apr 1, 2025

·

Stayed 1 night

The room was great. The only major complaint I had was my daughter was getting out of the pool and slipped and cut her knee really bad on the ladder. It was missing a step and where the screw hole went was super sharp. We went to desk and asked for a bandaid cause her knee was bleeding and of course they didnt have a first aid kit. and didnt even ask if she was ok. When I went in the morning to ask if they had fixed the problem the lady didnt know anything about it.

8

angel

Jun 12, 2025

·

Stayed 1 night

decent gym for a budget hotel breakfast was alright pool area was nice as well kind staff

10

Kasandra

Mar 9, 2025

·

Stayed 1 night

Vending machine products out of date. Elevator was down within 5 minutes of being on property.

4

Craig

Jul 14, 2025

·

Stayed 2 nights

Pool and hot tub both closed due to construction and the hot tub was the main reason we usually choose this hotel.

8

Emma

Sep 17, 2024

·

Stayed 1 night

Breakfast was good. Too bad the hot tub was broken.

10

Kevin

Oct 4, 2023

·

Stayed 1 night

Reviewed by male, 44 yrs old....Call me sentimental of having fond memories of hotel stays when I was a kid. Cause nothing is ever as good as it used to be, right? The smell of the pool, big inviting lobby, vending machines, self service laundry, and the a small arcade! Pin ball machine and game consoles all lit up in that dark room, as they made those magical sounds when you walked past. It was an overnight stop on very short notice for me. But this hotel had all of that. On top of being very clean and having a friendly staff. Simple luxuries that made it more enjoyable, that you don't really see anymore. I would recommend, and I will stay again. Kevin .

10

Gary

Aug 24, 2025

·

Stayed 2 nights

Staff was very nice, really enjoyed the pool and hot tub, parking was a bit crowded.

6

Kerry

Jul 14, 2025

·

Stayed 2 nights

We were disappointed that the pool was closed

6

Leon

Dec 10, 2022

·

Stayed 1 night

The pool was cold and the half filled hot tub was cold as well

6

Joseph A

Jul 4, 2025

·

Stayed 1 night

Hot tub didn’t work right

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many note clean rooms and refreshed areas, while others report dirty tubs or carpets, odors, ripped curtains, and renovation dust.

Related guest reviews

6

Lynn

Dec 30, 2025

·

Stayed 1 night

Tub was durty and i realky needed a bath. Phone was broken and front desk didnt know or care. What if we had an emergency? Our socks got dirty from carpet. It was christmas eve so we had hoped for a more clean stay. Beds were comfortable and staff were very friendly. If we ever return i hope there's not the same issues. Thank you to the staff who worked over christmas eve and christmas day!🎄💜

10

PAMELA

Sep 27, 2025

·

Stayed 1 night

Pleasantly surprised. There were renovations going on but didn’t affect our stay at all. Room was clean. Beds were comfy. Will definitely book again when I’m in the area!

4

Patti

Nov 8, 2024

·

Stayed 2 nights

Carpets were gross, toilet got plugged. Curtains were ripped. Reported issues with front desk. Told they were going to be doing renovations. That's all. No compensation.

10

Jennifer

Nov 3, 2025

·

Stayed 2 nights

This hotel is beautiful. It is impeccably clean and the rooms are spacious. The breakfast is delicious with lots of choices. Everyone is super friendly and helpful. Thank you for the awesome stay! We would definitely stay again.

8

Fatima

Aug 8, 2025

·

Stayed 1 night

The hotel was fine overall. There was poo on the floor and poo runs down the toilet that had never been cleaned.

10

Ed

Jul 10, 2025

·

Stayed 2 nights

The rooms were very clean and recently updated. The hotel was under a remodeling but it was still very nice. Staff was also friendly and helpful. Indoor pool and hot tub was clean as well. We had the complimentary breakfast and it was very good too. I would stay there again on my next visit and would highly recommend it to others.

4

James

Apr 14, 2025

·

Stayed 2 nights

Carpeting filthy curtains would not close shears ripped lamp shade broken vending machine had one item in it parking lot many places broken potholes they said they are refurbishing have materials stacked everywhere wish i would have know before i booked

6

Carrie

Nov 24, 2024

·

Stayed 1 night

The room was dirty, lamp Shades had holes , no extra blankets and bathroom let’s just say yuck… glad it was o my one night and we brought Lysol … good thing a Meijer was close by for cleaning items very disappointed

6

Patricia

Nov 21, 2025

·

Stayed 3 nights

The hotel is old and needs an update. The tub was stained and scratched, the chairs were extremely uncomfortable, lighting is poor and needs attention. On the bright side, what is there is clean, the beds were comfortable, the location is good and the price is affordable.

6

John and lois

Sep 22, 2025

·

Stayed 2 nights

Pool and jacuzzi filty did not work bathroom filthy filthy. Our beds were horrible the room was clean and no bed bugs breakfast was very good

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious, but comfort and upkeep vary; reports include very firm beds, dated or worn furniture, thin walls and hallway noise, hard-to-adjust HVAC, weak water pressure, and awkward views or curtains.

Related guest reviews

6

Jerry

Jul 13, 2025

·

Stayed 2 nights

A lot of painting, construction, etc going on. Had a nice view from our window of a big trash dumpster. Window curtains didn’t close, so not much privacy or sleep.

10

David

Nov 16, 2024

·

Stayed 1 night

Overall the property was fine but it was initially a challenge to operate the tv

6

gwendolyn

Dec 21, 2025

·

Stayed 2 nights

The room was ok. The bed was really hard but all else was fine.

10

Brittan

Oct 5, 2025

·

Stayed 2 nights

Room were spacious and clean

6

Sharon

Jul 14, 2024

·

Stayed 1 night

Air conditioner did not work. Taped up with note saying it needed work. Looked like it had been there awhile. Hot in hallway so room was hot. Tv very difficult to use

4

Rebecca

Sep 15, 2025

·

Stayed 1 night

Paper thin walls and doors, drunk people screaming in the halls for 10 minutes at 2am, pool is lit up at night with huge windows and is surrounded by parking lot so everyone can see in. Building appeared to be under construction and there were holes in walls everywhere. Fridge in room was leaking water onto the floor. Staff was friendly.

4

Diane

Nov 24, 2024

·

Stayed 1 night

The room was a good size. The shower sucked. Very little water pressure and could not rinse the conduit of my hair. The pillows were very flimsy. Won't go there again. TV was weird...

10

pamela

Dec 17, 2023

·

Stayed 3 nights

Large room, comfortable bed, nice breakfast options. Conveniently located and very quiet. Very clean, staff friendly.

6

Harold

Sep 10, 2025

·

Stayed 1 night

The room was upgraded, but the furniture was in poor condition. The headboard of the bed was marred and in poor condition.

8

Michelle

Sep 10, 2024

·

Stayed 1 night

The air unit was very noisy while trying to sleep. Other than that the place was good and facilities were clean. Thanks for the stay

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and accommodating, with easy check-in and helpful breakfast attendants. Some guests encountered brusque front-desk service and slow or inadequate responses to issues.

Related guest reviews

2

Alyssa

Jul 30, 2023

·

My fiancé and I traveled 3 hours away to stay and our first room had pubic hair all in the toilet along with the shower drains - went downstairs and the drink desk gave us a 2nd room for free and that had a jacuzzi which had hair all inside of it along with dirt. Went back downstairs and they didn’t do a single thing for us. No apologies nor a free upgrade with our money back. Don’t go here it’s terrible.

6

Lynn

Oct 31, 2025

·

Stayed 1 night

We had three rooms and in one of the rooms, some disgusting, crusty brown stuff was splashed all over the bowl of the sink. It was late and we were too tired to change rooms. The unconcerned desk clerk handed us a wad of dry paper towels and went back to socializing with the male employee(?) who was hanging over the counter. She never once said she was sorry about this. I am requesting a partial refund.

6

Diane

Aug 28, 2025

·

Stayed 2 nights

This property is currently being renovated while serving the public. I was put in a ADA room on the first floor in a yet to be finished portion of the property. I protested my first floor room, the desk clerk said you requested an ADA room; totally NOT true! She was argumentative. I had been up since 0400 and I frankly wasn't in the mood to deal with such an unprofessional and dismissive individual. I know what I booked! The breakfast offerings were adequate. The room was new so at least that was a plus but the television was not working (no signal popped up). I called the front desk. The phone just rang and rang. At this point I just did not care.

10

Chris

Mar 4, 2025

·

Stayed 1 night

Very friendly great staff

6

Larry

Dec 20, 2025

·

Stayed 1 night

The front desk attendant was not very friendly and a little rude. We seemed to be a bother to her. Literally short on parking places. Had to parking in the breezeway. Breakfast was not very good and extremely crowded.

10

Mary

Nov 29, 2025

·

Stayed 3 nights

Friendly desk staff; clean, quiet, comfortable room; wouod stay again!

10

Tim

Dec 26, 2025

·

Stayed 1 night

Great Service from everyone

10

Don

Oct 2, 2024

·

Stayed 1 night

Check In staff was excellent & helpful. Breakfast and Attendant was superior! Area and parking was close and well lit. I highly recommend staying here.

10

Angeline

Apr 27, 2025

·

Stayed 2 nights

We arrived to renovations but that didn’t stop us. Our room was on the 3rd floor and had recently been renovated. It was clean, comfortable and has plenty of room for 3 people and all our luggage. We will definitely return again. While many friends stayed in Frankenmuth, we decided to stay in Birch Run. What a great idea. Meijer, right behind us. A dollar tree not even a block away. Close to the outlets and all the food choices (yes we want to Tony’s, twice!) we ventured into Frankenmuth, an easy 15 min or less drive from the hotel. It worked perfectly! Many thanks to Pam at the front desk, you’re wonderful!

4

Jenna

Dec 5, 2023

·

Stayed 1 night

The front desk lady was very rude when we came in to check in. She wasn’t helpful at all did not tell us where to go to get to the 3rd floor she was very rude when we told her our last names for check in. She seemed to hate her job. We had 4 rooms and 3 of them were dirty very poorly taken care of. Do not recommend and will not come back to this hotel.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient base near Frankenmuth, Birch Run Premium Outlets, restaurants, and Meijer, with easy highway access. Some note access or parking strains at busy times.

Related guest reviews

10

Bonnie

Oct 28, 2024

·

Stayed 1 night

Great location. Great price for a very comfortable room.

10

Vicki

Aug 9, 2025

·

Stayed 1 night

It was close to Frankenmuth. It is very clean and the staff was top notch! This is where we would stay coming back to Frankenmuth.

10

Cynthia

Aug 4, 2025

·

Stayed 2 nights

Overall our stay was excellent. The hotel was clean even through the renovation process. The breakfast could have been better. The hotel was close to Frakenmuth, The outlet mall at Birch Run and next door to a Meijer. That was a plus.

10

Victoria

Jul 22, 2024

·

Stayed 3 nights

This was the perfect place to stay. Many close options for food and shopping. Close to attractions and convenient to jump on the freeway.

10

Jamie

Dec 8, 2024

·

Stayed 2 nights

Great location if you want to shop in Birch Run or spend the day in Frankenmuth

10

Scott

Nov 28, 2024

·

Stayed 1 night

Friendly staff, clean rooms, convenient location

10

Susan

Jul 30, 2025

·

Stayed 2 nights

Easy drive to Frankenmuth

10

Mae

Aug 6, 2024

·

Stayed 1 night

Nice that it’s right off the highway

8

Rochelle

Jul 7, 2025

·

Stayed 1 night

This hotel was affordable, clean, and a good place to stay with close proximity to Birch Run Outlet Mall and Frankenmuth. Rooms were spacious. They had a mini-fridge, and the continental breakfast was decent. A no-frills, serviceable, and comfortable place for a night's sleep.

10

Bob

Aug 3, 2025

·

Stayed 1 night

Well located

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised as good with decent variety, but reviews also mention crowding, items running out, and uneven quality (especially eggs and coffee).

Related guest reviews

6

Larry

Dec 20, 2025

·

Stayed 1 night

The front desk attendant was not very friendly and a little rude. We seemed to be a bother to her. Literally short on parking places. Had to parking in the breezeway. Breakfast was not very good and extremely crowded.

10

Anita

Jul 29, 2024

·

Stayed 1 night

Clean and comfortable room. Breakfast was good, service at breakfast was excellent! Great stay. Thank you!

10

Jennifer

Nov 3, 2025

·

Stayed 2 nights

This hotel is beautiful. It is impeccably clean and the rooms are spacious. The breakfast is delicious with lots of choices. Everyone is super friendly and helpful. Thank you for the awesome stay! We would definitely stay again.

8

Naomi

Dec 14, 2025

·

Stayed 1 night

Busy time of year so breakfast was packed. Had to stand in line for food- but they tried to keep up with the food. Desk people were nice. Rooms were clean and comfortable.

4

Daniel

Jul 17, 2025

·

Stayed 1 night

There was almost no food for the breakfast buffet and the eating area and food display are were filthy. They were in the middle of renovations and it was pretty messy and also piles of building materials stacked all around

8

Eli

Aug 11, 2023

·

Stayed 2 nights

The hotel is nice and convenient place to stay if you want to visit shopping mall and attractions of Frankenmooth, jut 10 minutes away. The only thing we didn't like was the breakfast. I can not even rate it since 1 star will be too much. The egs taste not natural, pancakes were salty and had some weird taste. Coffee was not good at all. When we arrived around 9 a.m. there was not much food left and the bread was not replenished during thise 30 minutes we had a breakfast there. Next morning we had a breakfast at another place.

6

Cathy

Sep 30, 2023

·

Stayed 1 night

We have stayed here in the past. However this time there seemed an air of neglect. Our room was not as nice as usual. The comforter had stains/dirty spots on it. The bathroom floor had a suction cup stuck to the floor. Breakfast was disappointing. The eggs were runny and undercooked. Coffee was not very good. The waffles were good. We ended up making a Duncan Donuts order as we left the hotel.

10

Michael

Jan 2, 2025

·

Stayed 1 night

Friendly staff. Especially the morning crew and the ladies who prepared breakfast. The breakfast was good! It was not Continental

10

Ethyl

Nov 12, 2025

·

Stayed 3 nights

Breakfast was amazing, staff very friendly

6

Paul

Oct 18, 2023

·

Stayed 1 night

our room just ok had torn sheers on the windows. also the breakfast was nothing special and the powdered eggs were terible and the ham so thin it was dry.also only had yogart with artificial sweetner not regular

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$85
February	$87
March	$81
April	$96
May	$97
June	$103
July	$102
August	$97
September	$115
October	$105
November	$109
December	$96

Su	Mo	Tu	We	Th	Fr	Sa
1 $86	2 $86	3 $95	4 $95	5 $99	6 $177	7 $233
8 $87	9 $96	10 $91	11 $91	12 $107	13 $173	14 $203
15 $100	16 $91	17 $98	18 $67	19 $95	20 $211	21 $252
22 $65	23 $97	24 $109	25 $116	26 $124	27 $207	28 $226
29 $99	30 $99

Su	Mo	Tu	We	Th	Fr	Sa
		1 $110	2 $105	3 $109	4 $243	5 $260
6 $98	7 $78	8 $101	9 $90	10 $104	11 $191	12 $241
13 $89	14 $99	15 $100	16 $92	17 $102	18 $146	19 $184
20 $123	21 $95	22 $94	23 $70	24 $119	25 $170	26 $164
27 $123	28 $114	29 $101	30 $105	31 $125

Comfort Inn Birch Run - Frankenmuth

Prices for Comfort Inn Birch Run - Frankenmuth

Monthly average prices

About this property

Location

Guest reviews of Comfort Inn Birch Run - Frankenmuth

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

Prices for upcoming dates