Name: Holiday Inn Express Mackinaw City by IHG
Address: 364 Louvingney, Mackinaw City, Michigan, United States of America, Mackinaw City, Michigan, US
Price range: $111–$315 per night
Rating: 8.65

What guests think

Across many reviews, Holiday Inn Express Mackinaw City by IHG is praised for clean, comfortable rooms, friendly staff, and a convenient base near the bridge, ferries, and Fort Michilimackinac for exploring the area.

Common drawbacks include noise from the highway or thin walls, tight parking, and periods of renovation. The pool, hot tub and sauna receive mixed feedback, with several reports of cleanliness or temperature issues. Breakfast is frequently highlighted for hot options and variety, though some wanted more fruit or experienced refills delays. Expect a comfortable stay with some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool, hot tub and sauna are available, though several guests reported cleanliness or temperature issues. Parking is tight with an overflow lot; a free shuttle to Shepler's ferry operates, and some mention only one elevator and intermittent renovation work.

Related guest reviews

6

Robert

Aug 4, 2025

·

Stayed 3 nights

The pool was murky and gross. I couldn’t see the bottom. It was visibly dirty. The pool was a big reason to stay there and we were disappointed we couldn’t use it.

6

Trisha

Oct 23, 2023

·

Stayed 1 night

The room was clean and comfortable. Common areas were fine; breakfast was good. Pool was moldy and slimy. The pool area was very dirty and made you not want to sit down even.

10

Karen

Sep 2, 2025

·

Stayed 2 nights

The hotel offered free shuttle service to the ferry that took us to the Mackinac Island. Walking distance to the Mackinac Bridge and watch the sunset. Great selection of restaurants within a couple of miles. Beds were comfortable, everything was clean and complimentary breakfast had vegan options too!

10

Susan

Jul 1, 2025

·

Stayed 2 nights

Very friendly and helpful staff. Nice pool. The only problem is the hallways needed vacuuming and I think there’s only one elevator

4

Charles

May 25, 2023

·

Stayed 1 night

What a sh--hole! Pool and hot tub are absolutely filthy! Even with the little makeover going on it is cheaply done. Rooms are noisy from neighboring rooms, street traffic. If you want to block some street noise, just turn on the bathroom fan on....it sounds like an old world war 2 chopper about to crash. New vinyl flooring strips when you ener the room are peeling up, toilet is wobbling all over when you use it, the small room safe in on the floor and you have a cabinet that the tv sits on that is designed to hold both, the refrigerator and microwave.....why is the refrigerator in a corner of the room with the microwave on top of it. This hotel reminds me of an old saying. You can put a $2,000 dinner dress on a lady from Afton, but in the end....it is still a lady from Afton. THE WORST EXCUSE of a Holiday Inn that I have ever seen or stayed in. SMH!

8

Jason

Oct 25, 2024

·

Stayed 1 night

Easy check in, clean room, friendly service. Breakfast was a tier above regular hotel fair. Only complaint was the parking was a bit cramped but that's pretty common in the city in general so no big deal really

8

Brian

Aug 20, 2025

·

Stayed 1 night

Pool, spa & sauna were clean. Room was clean and spacious. Staff were friendly. I would definitely stay at this hotel again. Walking to downtown shopping is not possible with children or elderly, but an easy 3 minute car ride with plenty of downtown parking.

10

Michal

Feb 16, 2024

·

Stayed 1 night

Very friendly and welcoming staff! The pet friendly policy was appreciated as I was traveling with my puppy. It was clean and comfortable!

10

rehab

May 27, 2025

·

Stayed 1 night

No complaints, staff was friendly and stay was comfortable. Room was clean, lobby and amenities all very clean and well kept! Above everything else pool, sauna, and hot tub was all working!!! Breakfast was a great variety and staff restocked efficiently.

8

Brooke

Feb 10, 2025

·

Stayed 1 night

Was a good pick stay. Parking lot is too small and congested though.

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Cleanliness

Rooms are frequently praised as very clean and well kept. Some guests noted housekeeping misses (unserviced rooms, dirty bathroom floors, worn towels) and occasional corridor upkeep issues.

Related guest reviews

10

Charles

Mar 21, 2025

·

Stayed 1 night

Very clean, maintained property. The staff were helpful and friendly. Breakfast was good and the dining area super neat.

10

David

Jul 22, 2025

·

Stayed 2 nights

Really loved our stay at Holiday Inn. By far one of the cleanest rooms we stayed in. Carpet, furniture was clean. No stale odors in the room. The rooms were large and comfortable. We will definately book here again.

6

Jenni

Dec 4, 2024

·

Stayed 3 nights

Overall it was fine, there was definitely a lot missed by housekeeping, the fine details. The tub didnt drain, and had black crud come out of it.

6

Kelly

May 8, 2025

·

Stayed 2 nights

Tattered towels

10

Barbara

Aug 26, 2025

·

Stayed 1 night

Nice clean room with lots of space!

10

Bruce

Dec 23, 2025

·

Stayed 2 nights

Room was clean and comfortable. Bathroom was well equipped with liquid soap, body, lotion, shampoo, and conditioner. Staff was very pleasant and made good dinner recommendations!

8

Jackson

Aug 11, 2025

·

Stayed 1 night

Overall it was an average stay. Did not have time to use the pool or really any facilities. Right after checking in, went to put up the blackout curtains and the entire unit flew off the wall, but maintenance was there within 5 minutes after notifying the front desk and it was fixed within 10 minutes after their arrival. Bed was comfortable, and clean aside from some tears in the bed skirting. Bathroom floor was dirty, had visible blackness on feet after showering. Staff was super friendly. Breakfast was amazing, good selection of hot and tasty food and plenty to go around. Parking was semi-difficult as the parking lot surrounding the building is small but there is an overflow lot close by.

10

Jessica

Jul 29, 2024

·

Stayed 2 nights

Best hotel in the city. The building is immaculate, the rooms are clean and the staff are so friendly. We’ve stayed at so many hotels on our travels over the years and Holiday Inn always tops them! We will be a customer for life. Highly recommend this hotel!

2

Weiying

Aug 21, 2024

·

Stayed 2 nights

We booked two rooms for two nights. One of our rooms was not cleaned(. There was no room cleaning service for us and I did not put any “do no disturb” sign up. The other room I booked had room service. I called the front desk when I got back at night but it was too late to have a room cleaning service. It was the most ridiculous I encountered about hotel experience. And when I bought this issue to the front desk, the worker there was so rude, let alone giving any compensation for my non-cleaned room. Really frustrated experience for $303 per night room.

10

JOHN

Dec 5, 2022

·

Stayed 19,330 nights

Front desk personnel were very friendly and knowledgeable. The rooms have have been recently updated and are very clean.

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AI-generated summary based on recent guest reviews

Rooms

Many describe rooms as comfortable, spacious, and recently updated, with some offering balconies and bridge views. Noise can be an issue due to thin walls, proximity to the highway or lobby, and some report loud HVAC units and a few maintenance quirks.

Related guest reviews

8

Everett

Sep 22, 2025

·

Stayed 2 nights

We had a view of the bridge from our balcony

10

Kathleen

May 9, 2025

·

Stayed 1 night

The staff was super friendly and helpful. The beds were comfortable. Great breakfast selection. We only had a couple of complaints. There was a large space from the door to wall where the light from the hallway shone into the room. The toilets were very low.

10

Amy

Dec 15, 2024

·

Stayed 2 nights

The room was very spacious and quiet room and there was a free hot breakfast in the morning.

4

Elizabeth

Feb 16, 2023

·

Stayed 1 night

The location is wonderful - easy to find. We were there in the off-season so there was not much happening. The hallways looked like they had not been vacuumed in a long time. The renovated bathroom was nice, but the rest of the room looked worn and the couch smelled. Staff was helpful.

10

Janel or Chad

Jul 10, 2023

·

Stayed 1 night

Large room and balcony

8

Savannah

Sep 14, 2025

·

Stayed 1 night

The location was great to head to Shepler’s ferry for Mackinac Island. The room was clean, bed was comfortable and a nice selection for breakfast. The only complaint, walls are thin and our room was next to the elevator and stairs. We heard every noise of people coming/going and hallway conversation.

6

Ashley

Jul 7, 2025

·

Stayed 1 night

Incredibly noisy room. Heard literally everybody. Was located on the first floor near the lobby though so expected. Quiet hours were not respectful. People in the lobby until at least midnight loudly laughing. Front desk did get me in early and were super friendly.

8

Gabriel

Feb 2, 2025

·

Stayed 3 nights

Nice hotel for the area. The first room we were in was right next to the highway, the trucks made it very noisy. after asking for a different room, it was much better. The hotel is kept up ok but is showing its age. The walls are thin and we heard people walking upstairs a lot. The shining star of this hotel is the staff,they were always friendly and upbeat! We vacation in the area a lot and it’s getting harder to find places that are independent, we will be back, I’m sure.

10

Michael

Jul 18, 2025

·

Stayed 3 nights

The location is awesome. Shepler’s ferry and downtown Mackinaw are less than a mile walk from the hotel, and it’s an easy walk. The state park lake shore and fort are a five minute walk. The hotel is clean, breakfast was awesome (eggs, pancakes, cinnamon rolls, sausage, biscuits and gravy, and other items). Our room was a king with couch, very spacious. The only negative: our room was on the top floor above I75. It was VERY noisy when certain vehicles would drive by on the highway. I wish I could have turned the AC fan on continuously to muffle the noise, but it wouldn’t stay on. Bring something to muffle the highway noise in case your room is on that side. I would highly recommend this hotel.

6

Brenda

Mar 13, 2024

·

Stayed 1 night

They are in the middle of remodeling. The fan in my room was extremely loud to the point of annoyance. But it was fairly clean and right off 75 so easy access.

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Service

Service is widely described as friendly, helpful, and efficient, with quick check-ins and responsive maintenance. Isolated reports cite rude interactions, booking or room-type mix-ups, and a disruptive staff gathering.

Related guest reviews

10

Diane

Aug 30, 2025

·

Stayed 1 night

Quick check in and friendly staff. Room was clean and the breakfast had a vast array of breakfast items.

6

Holly

Mar 22, 2025

·

Stayed 1 night

I had confirmation for 2 rooms, upon check in only had 1 room for us. Luckily we were able to book on the spot but the front desk clerk was not at the desk upon arrival had several guests waiting and was rude when he finally got to the desk.

10

Jessica

Nov 26, 2024

·

Stayed 1 night

The check in was fast and Jessica the front desk attendant was very kind and even though you could see she was busy took time to ask if I needed dining suggestions. The room was clean and very nice. Will definitely stay here again and suggest to other travelers.

10

Charlene

Sep 19, 2025

·

Stayed 1 night

One of the best breakfasts we’ve had on our 10-day trip! Friendly, helpful, welcoming staff, especially Leah at the front desk.

2

Harvinder

Sep 9, 2024

·

Stayed 2 nights

Lady at the front desk seems rude

2

Michele

Dec 8, 2022

·

Stayed 1 night

Lobby was full of the hotel staff having a loud and obnoxious staff party. Lots of liquor and shouting during our check-in which some then carried into the pool area afterwards. The pool was rundown and absolutely filthy. Feces in the pool which one staff member pointed out by loudly using expletives to describe it in front of guests including children. Huge disappointment.

10

Eugene

Jun 19, 2024

·

Stayed 2 nights

Jessica at the front desk is very professional and extremely helpful!

10

Dwayne

Feb 20, 2025

·

Stayed 3 nights

Front desk was amazing. Let us check in early, took care of us thru out the stay.

10

Renate

Aug 13, 2025

·

Stayed 4 nights

I wanted to mention two staff members who really stood out to me: The first one was Rebekah (sp?) who helped me find the washer and dryer for guests. She didn't just point me in the right direction, but walked me there and even told me where to get soap if I needed it. After that, she walked me to the exercise room. The other lady I want to mention was Jessica at the front desk. She was extremely hospitable and helpful.

2

Weiying

Aug 21, 2024

·

Stayed 2 nights

We booked two rooms for two nights. One of our rooms was not cleaned(. There was no room cleaning service for us and I did not put any “do no disturb” sign up. The other room I booked had room service. I called the front desk when I got back at night but it was too late to have a room cleaning service. It was the most ridiculous I encountered about hotel experience. And when I bought this issue to the front desk, the worker there was so rude, let alone giving any compensation for my non-cleaned room. Really frustrated experience for $303 per night room.

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Location

Convenient for the Mackinac Bridge, Fort Michilimackinac, and the ferries; many found key sights within a short drive or walk. Walkability is mixed due to limited sidewalks and an underpass, and highway proximity can add noise in some rooms.

Related guest reviews

8

Beatriz

Sep 25, 2025

·

Stayed 2 nights

Great hotel. But there are no nice sidewalks to gey to the main drag. You have to walk under the highway and its pretty isolated so not nice. The other way to get to the bridge there are no sidewalks either the whole way so its not well designed. But the hotel itself is very nice. The room was good, the service was nice, the breakfast was good. Nice families.

10

Alice

Jul 11, 2024

·

Stayed 1 night

Easy access to mackinaw city and the bridge! Conveniently located and clean.

8

Elaine

Jul 20, 2025

·

Stayed 1 night

We really liked the location as we were able to walk to Fort Michilimackinac state park and downtown. The beds were very comfortable!

8

Douglas

Sep 28, 2025

·

Stayed 2 nights

Close to everything

8

Brian

Aug 20, 2025

·

Stayed 1 night

Pool, spa & sauna were clean. Room was clean and spacious. Staff were friendly. I would definitely stay at this hotel again. Walking to downtown shopping is not possible with children or elderly, but an easy 3 minute car ride with plenty of downtown parking.

8

dennis

Nov 14, 2024

·

Stayed 1 night

Location was perfect. First exit after crossing the bridge going southbound.

10

Pamela

Sep 1, 2025

·

Stayed 3 nights

I liked the central location, the free parking, and good breakfast. The hotel staff was friendly and informative.

10

Paul

May 23, 2024

·

Stayed 1 night

Great location for walking around to everything on this side of the bridge.

10

KATHLEEN

Jan 24, 2025

·

Stayed 2 nights

Easy to maneuver around hotel. Close to Mackinac ferry.

10

Michael

Jul 18, 2025

·

Stayed 3 nights

The location is awesome. Shepler’s ferry and downtown Mackinaw are less than a mile walk from the hotel, and it’s an easy walk. The state park lake shore and fort are a five minute walk. The hotel is clean, breakfast was awesome (eggs, pancakes, cinnamon rolls, sausage, biscuits and gravy, and other items). Our room was a king with couch, very spacious. The only negative: our room was on the top floor above I75. It was VERY noisy when certain vehicles would drive by on the highway. I wish I could have turned the AC fan on continuously to muffle the noise, but it wouldn’t stay on. Bring something to muffle the highway noise in case your room is on that side. I would highly recommend this hotel.

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AI-generated summary based on recent guest reviews

Dining

Breakfast consistently earns high marks for hot options and variety. A few guests mentioned limited fruit or yogurt, occasional refill delays, crowding, or inconsistent quality.

Related guest reviews

10

Richard

Oct 23, 2024

·

Stayed 1 night

Breakfast was outstanding.

8

Stephen

Jun 7, 2024

·

Stayed 1 night

We stayed at this hotel overnight waiting for our ferry over to Mackinac Island. Typical Holiday Inn Express. The breakfast, however, was better than most of the HIE I have stayed in the past. More choices and the food was good. Staff were very friendly. I would recommend this hotel.

8

Jeffrey

Jun 8, 2024

·

Stayed 3 nights

While the staff was very friendly, the room did not get cleaned on June 4th. We had to ask the front desk for replacement towels. Also, the food in the breakfast buffet did not look edible since all of the towels from the previous night were wet and in the hamper. The omelets looked to be burnt and so did the biscuits. I don't know how they tasted since they looked so bad my wife and I went elsewhere for breakfast. Also, on the night of June 4th, the people in the room above us were making a lot of noise and although I contacted the front desk twice to complain, little was done about it. Additionally, our room was right up against the interstate, which only made the noise worse. Definitely not worth $199 a night.

8

Jason

Oct 25, 2024

·

Stayed 1 night

Easy check in, clean room, friendly service. Breakfast was a tier above regular hotel fair. Only complaint was the parking was a bit cramped but that's pretty common in the city in general so no big deal really

10

Michele

Oct 14, 2025

·

Stayed 1 night

The room was beautiful and comfortable. Staff was very friendly and helpful. Breakfast was amazing, the variety was over the top!

10

Susan

Jan 27, 2025

·

Stayed 1 night

Super clean hotel! Friendly staff and an amazing breakfast!!!

10

Tracy

Nov 16, 2025

·

Stayed 1 night

The staff was very nice and very helpful, the rooms were clean and the hotel was quiet. The complimentary breakfast was good it was hot breakfast pancakes sausage or pork sausages eggs it wasn't just a muffin and some coffee even though they had that too. I would stay there again when I'm in that area

8

tina

Oct 26, 2024

·

Stayed 2 nights

The breakfast was great. Very clean hotel. Loved the hot tub and pool. The bed could have been a little more comfortable, it leaned to the middle.

8

Charles

Jul 8, 2025

·

Stayed 1 night

Great stay as front desk were very nice. Room was extremely clean. Bed was very comfortable/ felt very safe. Unfortunately our room was not ready on time so we had to sit after an already long day. Also, no fruit or yogurt type options at breakfast. Room was not quiet.

10

Peggy

Jun 30, 2025

·

Stayed 4 nights

Everything was great, the staff was great. My only wish was to have a variety for breakfast. We had biscuits and gravy and sausage every day. Not much on the fruits.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$79
February	$93
March	$90
April	$89
May	$150
June	$224
July	$254
August	$235
September	$181
October	$165
November	$89
December	$83

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $172	15 $172	16 $203	17 $202	18 $294	19 $315
20 $176	21 $176	22 $195	23 $172	24 $197	25 $177	26 $206
27 $164	28 $168	29 $191	30 $139

Su	Mo	Tu	We	Th	Fr	Sa
				1 $160	2 $230	3 $262
4 $151	5 $154	6 $164	7 $160	8 $127	9 $288	10 $291
11 $169	12 $134	13 $133	14 $137	15 $146	16 $174	17 $174
18 $157	19 $114	20 $133	21 $133	22 $114	23 $157	24 $157
25 $139	26 $111	27 $114	28 $114	29 $111	30 $139	31 $139

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Balcony

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Standard Room, 2 Queen Beds

Suite, 1 Bedroom

Standard Room, 1 King Bed

Standard Room, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed, Balcony

Standard Room, 2 Double Beds, Accessible (Roll-In Shower)

Suite, 1 King Bed

Room (Specialty)

Standard Room

Standard Room, 2 Queen Beds, Balcony (High Floor)

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

Suite, Multiple Beds

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express Mackinaw City by IHG

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