Name: Extended Stay America Suites - Philadelphia - Cherry Hill
Address: 1653 East State Highway No. 70, Greentree, Cherry Hill, New Jersey, United States of America, Cherry Hill, Camden County, US
Price range: $90–$247 per night
Rating: 7.75

What guests think

Reviews for Extended Stay America Suites - Philadelphia - Cherry Hill are mixed, with repeated complaints about dirty rooms, smoke and mildew odors, roaches, and worn maintenance, while several travelers appreciated friendly staff and occasional quiet stays.

Access can be tricky due to nearby road construction and median barriers, and the property is hard to manage without a car. Breakfast and on-site provisions are very limited, with guests noting minimal grab-and-go items and vending or ice-machine issues. Expect basic lodging with notable trade-offs in cleanliness and upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities feel limited; multiple reviews report no ice machine and problems with vending machines.

Related guest reviews

8

Marcella

Nov 30, 2024

·

Stayed 1 night

It was a nice stay and the employees were very nice as well…the only problem was the elevator stopped working on checkout and I had to drag my items up and down the steps from the 3rd floor.

2

Patricia

Apr 15, 2025

·

Stayed 1 night

We booked for a queen size bed and it obviously was not a queen size bed. i asked the front desk and the lady informed me in a matter of fact way that all their beds are queens. There was no way but said ok. It was also obvious that they do not thoroughly clean rooms. There was dust and dirt in the corners. Dust bunnies under the bed. They did not have a coffee pot or anything, they just stated that you would have to get all those items from the front desk. All night, all we could smell was marijuana. What is the point of no smoking if you smell marijuana. No dishes or anything was provided. Everything had to be obtained from the front desk.

2

Sheila

Jul 17, 2023

·

after a long day out at atco raceway we checked in and didnt sleep good the bed was hard I woke up with body aches the room smell was like petty bad I woke up thinking they have a good breakfast and there was only coffee and hot water for the oatmeal the water was dirty I would never stay there I wouldn't recommended to anybody the rooms are old style they don't have an ice machine very horrible experience

2

thomas

Jun 15, 2024

·

Stayed 1 night

No ice machine. Room was small. Dark and smelly hallways. Vending machines had zero prices and asked for 3.25 per bag. Worst stay I have ever had

8

Tabitha

Jun 21, 2023

·

Stayed 1 night

Parking

6

Robin

Nov 7, 2023

·

Stayed 1 night

The room was clean but the hallways were not in good shape. Overall the hotel is in need of updating: the tub faucet leaked, the walls are dinged up, the hall carpet dirty, the lights in the hallway very dim etc. I stayed there because I had a dog with me and it was one of the few places that was pet friendly. However, the hotel parking lot was full of trash and there are not a lot of nearby areas to walk a dog.

2

Diane

Aug 5, 2024

·

Stayed 1 night

First I had to get checked in and you only can use a card your location is not convenient for people without vehicle once I finally get checked in I couldn't get relaxed because of the roaches around the room coming out the air conditioner and kitchen so I had to keep my belongings altogether on the table away from the wall then I had to keep checking me and my family beds to make sure none was crawling on us while laying down my kids were afraid to sleep underneath the covers because of the bugs we choose to stay the one night a leave early as possible no vending machine no ice machine no near by stores I will not be returning to this place ever

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests report dirty rooms and bathrooms, strong smoke or mildew odors, and recurring roaches or bugs; a few noted acceptable cleanliness.

Related guest reviews

2

Jean Bildad

Jul 3, 2025

·

Stayed 2 nights

Bad smell room and window was dirty

2

Jennie

Apr 16, 2023

·

Stayed 1 night

I do NOT recommend this hotel. There is a horrible smell throughout, the furniture is old, chipped and broken, the outlet cover was broken in half with exposed wires, the floor was filthy and sticky and the entire room was dirty. There was hair in the sink…absolutely not worth the money! For this price it could at least be clean and decent.

2

Patricia

Apr 15, 2025

·

Stayed 1 night

We booked for a queen size bed and it obviously was not a queen size bed. i asked the front desk and the lady informed me in a matter of fact way that all their beds are queens. There was no way but said ok. It was also obvious that they do not thoroughly clean rooms. There was dust and dirt in the corners. Dust bunnies under the bed. They did not have a coffee pot or anything, they just stated that you would have to get all those items from the front desk. All night, all we could smell was marijuana. What is the point of no smoking if you smell marijuana. No dishes or anything was provided. Everything had to be obtained from the front desk.

6

Ralissa

Mar 20, 2025

·

Stayed 3 nights

Overall it was nice. My first night i noticed a small bug in the bathroom. I didn’t pay it no mind. The second night there were multiple smaller and a bigger bug. I called the front desk. My options were to check out at midnight when i saw them for a full refund . Check out in the morning for a discount or stay until my reservation was over. I chose to stay because I had no where else to go. The rest of the time went well.

6

Sanlly

Aug 17, 2024

·

Stayed 5 nights

The bathroom was not clean, the roomed smelled like mildew, and there were roaches.

2

Karen

Mar 15, 2025

·

Stayed 1 night

There was a shot stain on the bed, medicine on the floor, pee on the toilet and rubber gloves left behind. Not to mention the stains on the pillows

2

Judy

Jun 16, 2024

·

Stayed 1 night

THERE WERE ROACHES ON THE COUNTERS, AND KILLED SEVERAL OTHERS THAT CAME UP FROM THE TUB DRAINS. There was a dead roach in the lobby. DO NOT STAY HERE UNLESS YOU WANT TO PAY ALMOST 200 for FILTH!!!!

4

Benjamin

Jun 3, 2024

·

Stayed 3 nights

It’s important to aggregate data when choosing hotels and I regret I didn’t do that here. When I entered the room the first night there was debris on the kitchenette countertop and the refrigerator. The next night I found a cockroach near death on the floor in the middle of the kitchenette. The bathtub spigot was detached from the wall and there were rust stains visible in the gap between the wall and the spigot. I had another night in the property and left one day early rather than stay another night in the room despite having prepaid. Expedia has been great for booking flights. I’ll stick to those going forward.

2

Diane

Aug 5, 2024

·

Stayed 1 night

First I had to get checked in and you only can use a card your location is not convenient for people without vehicle once I finally get checked in I couldn't get relaxed because of the roaches around the room coming out the air conditioner and kitchen so I had to keep my belongings altogether on the table away from the wall then I had to keep checking me and my family beds to make sure none was crawling on us while laying down my kids were afraid to sleep underneath the covers because of the bugs we choose to stay the one night a leave early as possible no vending machine no ice machine no near by stores I will not be returning to this place ever

6

mittie

Nov 17, 2025

·

Stayed 1 night

I booked a room at ghus hotel because it was a non smoking hotel and i have environmental allergies. The room smelled like cigarrette smoke and when i reported it, my options were take 10% off or checkout. There was also an issue with the plumbing. I don't think I will ho back. The bed was comfortable though and I bought air sanitizer for the smell..

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Rooms

Rooms are dated with frequent maintenance issues (broken fixtures, door locks, loud HVAC), uncomfortable beds and pillows, and spotty Wi‑Fi; some found them spacious or quiet.

Related guest reviews

8

Nancy

May 19, 2025

·

Stayed 3 nights

Might need some upgrades

6

Marcelo

May 20, 2024

·

Stayed 4 nights

When going from and arriving to the hotel, the main street has a medium barricade, so you have to plan routes in different directions. The room door did not open up normally, instead of the usual sliding the room key/card into the slot and pushing down on the door handle, it was pulling up. A fix that was not properly installed and then not fixed. The room was very dated and the kitchen needed to be redone. The heating/cooling system was loud in the room. This location is equivalent to a 2 star motel but changes like it’s a 4 star. The grab & go breakfast, is only bad coffee, creamer, muffins and instant oatmeal. Don’t expect anything more.

2

S

Jul 23, 2023

·

Stayed 1 night

Room smelled like cigarettes walking through the door, floors in both kitchenette and bathroom were dirty and sticky. Some syrupy orange stuff on the bathroom floors. No dishes, no hair dyed yet the holder for the hair dryer was there, moldy brown type stuff on the ceiling above the shower, door handle to the bathroom came right off when trying to open the door, dim, unlit hallways, and did not feel safe overall.

4

Edwin

Jun 5, 2023

·

Stayed 2 nights

Bathroom was dirty and old

8

Owen

Jul 30, 2024

·

Stayed 1 night

Reserved a single queen studio but when I got to hotel they had booked all the single queen studios, had to settle for 2 double beds. Not a big deal but didn’t seem right, if I reserved a single queen I should get a queen not have to settle for 2 double beds. All other aspects of stay were great. Friendly staff and great comfort.

6

Olushola

May 12, 2024

·

Stayed 1 night

Too noisy in the room above me, people kicking and my bed was done, too old and damaged, requested for change of room, never come back to meet my request, too bad but every others furniture in the room was phenomenal

4

Juan

Aug 3, 2024

·

Stayed 1 night

Spotty wifi, some lights in the room didn’t work, the key for the door didn’t work even after several resets, there were no other rooms available to change to, sparse breakfast.

6

Stephanie

Apr 27, 2025

·

Stayed 1 night

First off the hotel was hard to get to with construction. Secondly, the police were there when we arrived and then again later. The bed was not comfortable at all and not enough pillows. The staff was very nice!

4

Thomas

Jul 26, 2023

·

Stayed 1 night

The handle on the shower fell off when I tried to take a shower.

4

Alex

Jan 29, 2024

·

Stayed 1 night

Bed was horrible and pillows were even worse.

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Service

Staff are often described as friendly and accommodating, but service is inconsistent, with reports of rude interactions, difficulty finding staff, and check-in or refund hassles.

Related guest reviews

2

Marilyn

Jul 12, 2024

·

Stayed 8 nights

Roaches and super dirty broken stove in second room broken refrigerator in the first one. Hall way rug was something out a nightmare. Woman at the front desk was rude and even tried to tell me to move my car out the handicap parking which is for my son. I would have left if my house wasn’t getting lead removed. Never again

2

Ha

Jan 17, 2024

·

Stayed 1 night

The person at the front desk is very negative and the place stinks.

6

Melyssia

Apr 19, 2025

·

Stayed 1 night

Average. Fine for a short stay but very unkempt and the staff is hard to find.

10

Jeffrey

Apr 30, 2023

·

Stayed 1 night

Keisha was excellent. She made my stay a pleasant and positive experience and was very helpful and personable.

10

Glenn

May 23, 2025

·

Stayed 7 nights

People were AWESOME.

10

Jackie

Jul 31, 2024

·

Stayed 3 nights

Staff wouldn't allow for early check-in when needed.

6

Hector

May 31, 2024

·

Stayed 1 night

We called Hotels.com when we were at the airport in Florida to inform them that our flight was delayed and we would arrive after 1AM. We asked if we would still be able to check in. They told us to call the hotel directly and was informed by the hotel that is wouldn't matter what time we arrived as long as we paid for the room. When we arrived at the hotel we were told that the room was closed due to a no show which meant we were not eligible for a room or our money back. We had to paybfor another room and only because we were tired from our flights. We eventually got our refund but only after causing a fuss and using a few choice words. Don't play with me and my money because God is gonna make sure inget what I deserve. This was the first incident inhad with Hotels.com but I don't think i will be using them or the hotel ever again.

8

Shannon

Jan 7, 2024

·

Stayed 1 night

The gentleman who checked us in was extremely friendly and personable!

4

Patience

May 13, 2023

·

Stayed 1 night

Unclean. Horrible smell. Noisy all night. Not a full breakfast as advertised. Waited 15 minutes for someone to check us out in the morning but no one came.

10

Stella

Jun 14, 2025

·

Stayed 1 night

Convenient, affordablem friends staff

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Location

Several reviews mention difficult access due to nearby construction and median barriers; it is close to the highway and easier if you have a car.

Related guest reviews

4

Nicole N

Jan 27, 2025

·

Stayed 1 night

Honestly wasn’t my cup of tea. Easy to find but services were not great for me. Was late when I arrived and it was super icy out, when I was leaving almost fell a couple of times to do poor maintenance. The room was ok, sheets had stains on them and towels were rough. Grateful I travel with my own bedding and towels. Room was honestly too much for what it offered.

6

Marcelo

May 20, 2024

·

Stayed 4 nights

When going from and arriving to the hotel, the main street has a medium barricade, so you have to plan routes in different directions. The room door did not open up normally, instead of the usual sliding the room key/card into the slot and pushing down on the door handle, it was pulling up. A fix that was not properly installed and then not fixed. The room was very dated and the kitchen needed to be redone. The heating/cooling system was loud in the room. This location is equivalent to a 2 star motel but changes like it’s a 4 star. The grab & go breakfast, is only bad coffee, creamer, muffins and instant oatmeal. Don’t expect anything more.

2

Tequann

Jul 5, 2024

·

Stayed 1 night

Very close to the highway for travel to my job

6

Glenn

May 22, 2024

·

Stayed 4 nights

Getting into the property was tricky due to construction. Hallway and room has a odd smell, like urine. Room itself has a layer of dust and clothing left by previous guests. I'll look for better on my next trip.

6

Stephanie

Apr 27, 2025

·

Stayed 1 night

First off the hotel was hard to get to with construction. Secondly, the police were there when we arrived and then again later. The bed was not comfortable at all and not enough pillows. The staff was very nice!

2

Diane

Aug 5, 2024

·

Stayed 1 night

First I had to get checked in and you only can use a card your location is not convenient for people without vehicle once I finally get checked in I couldn't get relaxed because of the roaches around the room coming out the air conditioner and kitchen so I had to keep my belongings altogether on the table away from the wall then I had to keep checking me and my family beds to make sure none was crawling on us while laying down my kids were afraid to sleep underneath the covers because of the bugs we choose to stay the one night a leave early as possible no vending machine no ice machine no near by stores I will not be returning to this place ever

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AI-generated summary based on recent guest reviews

Dining

Breakfast is very limited grab-and-go (mainly coffee, muffins, oatmeal) and several guests felt it was not as advertised.

Related guest reviews

6

Marcelo

May 20, 2024

·

Stayed 4 nights

When going from and arriving to the hotel, the main street has a medium barricade, so you have to plan routes in different directions. The room door did not open up normally, instead of the usual sliding the room key/card into the slot and pushing down on the door handle, it was pulling up. A fix that was not properly installed and then not fixed. The room was very dated and the kitchen needed to be redone. The heating/cooling system was loud in the room. This location is equivalent to a 2 star motel but changes like it’s a 4 star. The grab & go breakfast, is only bad coffee, creamer, muffins and instant oatmeal. Don’t expect anything more.

2

Sheila

Jul 17, 2023

·

after a long day out at atco raceway we checked in and didnt sleep good the bed was hard I woke up with body aches the room smell was like petty bad I woke up thinking they have a good breakfast and there was only coffee and hot water for the oatmeal the water was dirty I would never stay there I wouldn't recommended to anybody the rooms are old style they don't have an ice machine very horrible experience

4

Ronald

Apr 25, 2023

·

Stayed 3 nights

Expensive. Door lock did not work. Poor breakfast. Hair in shower. Stained counters.

2

STEVEN

Jun 21, 2023

·

I travel a lot, and this may be one of the worst properties I've stayed at, Entire hotel was dirty and smelled like cigarette and pot smoke, The cabinet doors in the kitchenette were hanging off the hinges, there were burn marks all over the carpet, TV remote did not work. The "continental" breakfast was granola bars and oat meal, that was it. First time I ever checked out of a hotel after having checked in.

4

Juan

Aug 3, 2024

·

Stayed 1 night

Spotty wifi, some lights in the room didn’t work, the key for the door didn’t work even after several resets, there were no other rooms available to change to, sparse breakfast.

4

Patience

May 13, 2023

·

Stayed 1 night

Unclean. Horrible smell. Noisy all night. Not a full breakfast as advertised. Waited 15 minutes for someone to check us out in the morning but no one came.

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Month	Average price
January	$85
February	$90
March	$98
April	$98
May	$109
June	$137
July	$129
August	$106
September	$88
October	$94
November	$90
December	$83

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $101	15 $108	16 $105	17 $104	18 $129	19 $247
20 $98	21 $98	22 $100	23 $100	24 $102	25 $116	26 $129
27 $97	28 $98	29 $96	30 $99

Su	Mo	Tu	We	Th	Fr	Sa
				1 $99	2 $125	3 $134
4 $99	5 $98	6 $90	7 $91	8 $91	9 $135	10 $153
11 $101	12 $92	13 $92	14 $92	15 $104	16 $150	17 $134
18 $98	19 $90	20 $93	21 $91	22 $94	23 $130	24 $139
25 $94	26 $105	27 $100	28 $92	29 $90	30 $116	31 $120

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio, 1 Queen Bed, Accessible

Studio, 1 Queen Bed

Studio, 2 Double Beds

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Extended Stay America Suites - Philadelphia - Cherry Hill

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Prices for upcoming dates