Hilton Long Island/Huntington

Room was clean and spacious and had everything we needed to get ready for a 3 day, 4 event wedding. Hotel was big and had lots of amenities and close to a cool cafe spot called MoKafe

The bathroom sink was very slow draining, and there was no hot water. Lukewarm at best.

All good

We booked a deluxe king room and the room was ok. When we checked in we were informed the air conditioning was not working. Our room was not that hot but the lobby area was stifling. The first night we kept hearing a loud metal grinding noise but thought it would be repaired. The second night it was worse. In the morning my husband took the elevator up to the next floor and discovered it was the elevator making the noise. As we were right next to it we asked to switch rooms. They were very accommodating and gave us a new room. It wasn’t as large but it was away from the elevator which was good. We were looking forward to some sleep when in the middle of the night a large picture came crashing down over the sofa. We were terrified at first and finally saw the problem. If someone had been sitting on the couch they would have been severely injured. The hotel is in desperate need of renovations. When we left (we stayed 6 nights) the air conditioning was still not working. The first 2 days were 80 degrees and this made the hotel very uncomfortable. I really feel we should receive some kind of compensation as I am a Hilton Honors member and we do book Hilton when we travel.

The heat was on to 86 in our room. Called the front desk and they could only open the window. Wasn’t a relaxing night unfortunately.