Is parking available at the hotel?

Free self-parking is available on-site. The parking is limited but does not require a reservation.

What type of breakfast is offered?

A complimentary buffet breakfast is served daily.

What are the check-in and check-out times?

Check-in is from 16:00 until 00:00, and check-out is at 11:00. Early or late check-in/check-out may be available upon request, but cannot be guaranteed.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities, including rooms and bathrooms. Elevators are available for easy access to different floors.

Where is the hotel located in relation to nearby attractions?

The hotel is located in Sunbury, within a 5-minute drive of Tanger Outlets Columbus and Alum Creek State Park. It is approximately 17.8 miles from Columbus Zoo and Aquarium and 9.6 miles from Polaris Fashion Place.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool that is heated. The operational hours for the pool may vary, so it is advisable to check with the front desk.

What are the policies for children staying at the hotel?

Up to 2 children aged 10 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Are extra beds or cribs available at the hotel?

The hotel offers rollaway beds for a fee of USD 10.00 per night. Availability is subject to request and confirmation.

Holiday Inn Express Hotel & Suites Delaware-Columbus Area

Average nightly price at Holiday Inn Express Hotel & Suites Delaware-Columbus Area by IHG by month, last 12 months (USD)
Month	Average price
January	$108
February	$121
March	$133
April	$140
May	$178
June	$175
July	$189
August	$149
September	$162
October	$145
November	$129
December	$111

What guests think

Reviews of Holiday Inn Express Hotel & Suites Delaware-Columbus Area by IHG highlight friendly staff, clean rooms, a convenient location near I-71 and shopping, and a popular breakfast, alongside recurring complaints about the elevator, pool conditions, and ongoing renovations.

Several guests note inconsistent housekeeping and room maintenance flaws, while a few experienced noise from hallway activity. Wi-Fi reliability, billing or check-in hiccups, and communication lapses also came up. Overall, it suits short stays if you can tolerate some operational quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool issues are recurring (cold water, closures/reservations, or poor condition), the elevator was repeatedly out of service, the fitness area is limited with equipment problems mentioned, and parts of the property were under renovation.

Related guest reviews

10

gwenn

Jul 21, 2025

·

Stayed 4 nights

This is a great location, easy on off access to a main highway. Kids loved the pool and the small workout area. The breakfast they offer is wonderful! The room was clean and comfortable (temperature.) Thank you to the cleaning staff for refilling our towels! It was greatly appreciated! Would definitely stay here again!

6

Christopher

May 3, 2024

·

Stayed 1 night

Pool was in rough shape and not heated or was not working.

4

Kristen

May 11, 2023

·

Stayed 1 night

Definitely not great food Options around. Rooms were ok - tub and shower were chipped and did not look clean. The one treadmill they have did not work so if you’re looking for a way to workout this was a bad option and you can’t really workout outside in This area.

6

Lena

May 2, 2025

·

Stayed 1 night

While all encounters with staff were positive and friendly, the property is small and so are the amenity areas making the stay ideal for in and out type stays.

4

Stephen

Jul 6, 2024

·

Stayed 5 nights

Broken elevator and rude staff.

8

ANTHONY

Nov 2, 2024

·

Stayed 1 night

The hotel was nice. The people were nice. The only problem wea the inside pool was to be heated but it was ice cold. When i talked to the front desk, she said that the pool was set at 72 degrees. Im sorry, but thats cold. We couldn't even use it.

4

Michael

Jul 9, 2024

·

Stayed 4 nights

Hotel elevator broken for days. Internet did not work well.

4

Patricia

Jun 20, 2024

·

Stayed 1 night

On 3rd floor. Went to take luggage and personal items to the car…had to carry everything down the stairs because elevator wasn’t working. Told manager and she put an “out of order” sign up.

2

Macy

Mar 8, 2025

·

Stayed 1 night

Booked this location solely for the use of the pool. Drove over two hours and arrived later in the evening, checked in where the front desk told me what time the pool was open until. Got my young children ready and went back down to find the pool closed for reservations. Was not happy.

8

Valerie

Mar 19, 2023

·

Stayed 1 night

Bathroom ceiling was peeling. Other than that it was decent. Pool was cold but the kids liked it. Pool area had mud around it. Breakfast was good.

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Cleanliness

Many reviews praise very clean rooms and public areas, but multiple guests reported dirty or worn spots (hair in bathrooms, moldy caulking, muddy pool area, and dirty hallway carpet) and inconsistent housekeeping.

Related guest reviews

10

Elena

Aug 5, 2024

·

Stayed 3 nights

Very clean hotel

8

Emily

Dec 3, 2025

·

Stayed 1 night

Front desk staff was helpful. Room & bathroom were clean.

2

Debbora

Jun 28, 2025

·

Stayed 1 night

Well the room was dirty, hair in the tub and on the towels. I would never stay here again.

2

Reiny

Aug 11, 2023

·

Stayed 2 nights

Old dated,peeling paint mold around bath drain in bath and sink did not work torn carpet,

6

Barbara

Apr 12, 2024

·

Stayed 1 night

The employee was new so I think it was a legitimate mistake…he had 2 customers with same first name and so he transposed wrong information in the computer and put my credit card on the wrong room. Unfortunately I had reservations for a king bed and the room I got had 2 queens. As for as cleanliness …the rooms had been recently remodeled but bathtub was already full of mold in the caulking!!!

6

Nicholas

Apr 22, 2023

·

I would have given a 2 star review, but they are doing renovations so hopefully the property improves. The tub drained slowly leaving you in a flood of water while showering, housekeeping was subpar with dust and dirt around the perimeter of the room. Staff was friendly and food was typical continental breakfast. For the price I would have expected a more clean room and less construction debris.

8

David

Jul 22, 2024

·

Stayed 9 nights

Best part of the stay was the morning breakfast which was much better then most hotels. Housekeepers rarely show up but front desk staff get you anything you need.

10

Linda

Jul 6, 2023

·

Stayed 1 night

Neat and very clean inside and out.

10

Kenneth

Oct 6, 2025

·

Stayed 1 night

Good breakfast clean room

8

Michelle

May 25, 2025

·

Stayed 1 night

Room was fairly clean but the hallway carpet looked dirty.

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Rooms

Rooms are generally comfortable with good beds, and some have been recently updated, but several guests noted maintenance and comfort issues (broken fixtures, chipped tubs, peeling paint, slow drains, occasional odors) and spotty Wi-Fi.

Related guest reviews

4

Kristen

May 11, 2023

·

Stayed 1 night

Definitely not great food Options around. Rooms were ok - tub and shower were chipped and did not look clean. The one treadmill they have did not work so if you’re looking for a way to workout this was a bad option and you can’t really workout outside in This area.

6

William

Jul 7, 2025

·

Stayed 1 night

Bed Was not comfortable at all. Not what we are used to with this hotel chain. Broken fixtures in the room. Mirror had a big chunk missing, wood above the window was pulled away and looked like it could fall at anytime, outlets under tv were pushed into the wall and the cover was just kinda set in front of it(it fell off), Broken floor tile. Very disappointing! And at over $200 a night I expected more from this hotel. We could have stayed at a hotel right by this one for less money but chose this because of past experience.

10

James

Nov 15, 2023

·

Stayed 1 night

Recently painted and upgraded. Always comfortable.

6

Nicholas

Apr 22, 2023

·

I would have given a 2 star review, but they are doing renovations so hopefully the property improves. The tub drained slowly leaving you in a flood of water while showering, housekeeping was subpar with dust and dirt around the perimeter of the room. Staff was friendly and food was typical continental breakfast. For the price I would have expected a more clean room and less construction debris.

10

Cathy

Sep 4, 2024

·

Stayed 1 night

Staff all very pleasant. Comfortable bed and pillows. Very Clean. Breakfast food was very good! Not one bad thing, thank you!!!

10

Virgil

Nov 18, 2025

·

Stayed 1 night

Room was comfortable. Breakfast was great!

4

Michael

Jul 9, 2024

·

Stayed 4 nights

Hotel elevator broken for days. Internet did not work well.

6

Gregory

Aug 24, 2024

·

Stayed 1 night

Whenever I turn on the shower the water came out brown for about two minutes

10

Grace

May 28, 2023

·

Stayed 1 night

Room was nice. Bed was very comfortable!! Everyone was nice and quick!! Price was great!!

2

Kevin

Oct 27, 2024

·

Stayed 1 night

Room smelled like mold and staff wasn't helpful with finding a resolution. They were extremely rude and condescending.

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Service

Staff are frequently described as friendly and helpful with easy check-ins, yet there were reports of rudeness, slow or confused service, miscommunication (e.g., pool reservations, fire alarm handling), and missed housekeeping requests.

Related guest reviews

10

Dawn

Feb 18, 2024

·

Stayed 1 night

Wonderful crew at this location!! Especially the young man on the evening shift on Saturday! Nice to have a conversation with ! Very clean property! Great breakfast! Will for sure stay here again !

4

MARK

Jun 16, 2023

·

Stayed 1 night

Check in was very slow due to technical problems.

8

Emily

Dec 3, 2025

·

Stayed 1 night

Front desk staff was helpful. Room & bathroom were clean.

10

CHRISTA

Oct 4, 2024

·

Stayed 3 nights

Very nice front desk and breakfast ladies. Most helpful. Loved it

8

Jennifer

Aug 9, 2025

·

Stayed 5 nights

We stay at this hotel every year when we visit our family. Staff is always friendly and helpful and the morning breakfast buffet is generous. I would like to see more plant based food options. Like many businesses in Ohio, they are experiencing staff shortages for cleaning rooms but you can easily request fresh towels. We will continue to stay here.

10

Beth

May 20, 2024

·

Stayed 1 night

Clean, comfortable rooms. Wonderful staff. Great breakfast! Best stay out of many hotel stops.

8

Shannon

Jul 14, 2024

·

Stayed 2 nights

The hotel is nice, the staff was friendly. Only problem we had was I ask about having the room cleaned when we left for the morning and were told as long as there wasn’t a sign on the door it would be done that day. Came back after a long day outside and the room had not been touched.

4

Dorothy

Aug 1, 2023

·

Stayed 1 night

Nice hotel, very clean and recently updated. A problem in the kitchen caused the fire alarm to go off at 4:43 AM waking the entire hotel. We were not informed of the problem until we went downstair to ask. No one was evacuated. The safety protocol was nonexistent. The staff seemed unsure of how to work the kitchen or what to do next. We immediately left the hotel.

10

Nick

Sep 8, 2024

·

Stayed 1 night

We checked in at midnight between our son's soccer games on a road trip. We had considered staying in Deleware but couldn't settle on a place. We drove the few miles out towards I 71. I wanted to be closer to Alum Creek state park which is nice place to spend a couple of hours if you have time The staff was friendly, the rooms were good.

2

Kevin

Oct 27, 2024

·

Stayed 1 night

Room smelled like mold and staff wasn't helpful with finding a resolution. They were extremely rude and condescending.

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Location

Widely praised for easy access to I-71, nearby outlets, restaurants, and gas, with some noting a quiet setting; a few found it slightly hard to find.

Related guest reviews

10

gwenn

Jul 21, 2025

·

Stayed 4 nights

This is a great location, easy on off access to a main highway. Kids loved the pool and the small workout area. The breakfast they offer is wonderful! The room was clean and comfortable (temperature.) Thank you to the cleaning staff for refilling our towels! It was greatly appreciated! Would definitely stay here again!

8

John

Jan 31, 2023

·

Stayed 1 night

The location close to the highway

10

Jill

Oct 13, 2023

·

Stayed 1 night

Excellent and easy check in, room clean, several chain restaurants within walking distance, directly off the thruway

10

Kenneth

May 8, 2023

·

Stayed 1 night

Close to restaurants & shopping

10

Wayne

Apr 21, 2025

·

Stayed 2 nights

Convenient area

10

Richard

Oct 29, 2023

·

Stayed 1 night

It is a clean nice hotel in a quiet area but close to easily accessible restaurants

10

Jonathan

Mar 16, 2025

·

Stayed 2 nights

Clean and conveniently located just off the freeway and next to a lot of eating establishments.

8

steve

Oct 20, 2023

·

Stayed 1 night

Very convenient to I71

10

Lizette

Dec 16, 2022

·

Stayed 1 night

Recently renovated hotel. Very nice, clean, the room and amenities were really nice. This is also right off the expressway and near a gas station which makes it extremely convenient.

10

Billie

Nov 11, 2024

·

Stayed 2 nights

It was close to the outlets. There were a few restaurants around and close to the town of Delaware. It smelled overly clean. Which wasn’t a bad thing. The blinds in our needed replaced but did their job. I would stay there again

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often highlighted as a strong point, though a few guests found items lukewarm or average and one requested more plant-based options.

Related guest reviews

10

gwenn

Jul 21, 2025

·

Stayed 4 nights

This is a great location, easy on off access to a main highway. Kids loved the pool and the small workout area. The breakfast they offer is wonderful! The room was clean and comfortable (temperature.) Thank you to the cleaning staff for refilling our towels! It was greatly appreciated! Would definitely stay here again!

10

Lenvel

Aug 16, 2025

·

Stayed 1 night

Great breakfast unlike most.

8

Audra

Mar 1, 2024

·

Stayed 1 night

Breakfast was not warm and did not taste good.

8

Jennifer

Aug 9, 2025

·

Stayed 5 nights

We stay at this hotel every year when we visit our family. Staff is always friendly and helpful and the morning breakfast buffet is generous. I would like to see more plant based food options. Like many businesses in Ohio, they are experiencing staff shortages for cleaning rooms but you can easily request fresh towels. We will continue to stay here.

10

Beth

May 20, 2024

·

Stayed 1 night

Clean, comfortable rooms. Wonderful staff. Great breakfast! Best stay out of many hotel stops.

10

Virgil

Nov 18, 2025

·

Stayed 1 night

Room was comfortable. Breakfast was great!

4

Dorothy

Aug 1, 2023

·

Stayed 1 night

Nice hotel, very clean and recently updated. A problem in the kitchen caused the fire alarm to go off at 4:43 AM waking the entire hotel. We were not informed of the problem until we went downstair to ask. No one was evacuated. The safety protocol was nonexistent. The staff seemed unsure of how to work the kitchen or what to do next. We immediately left the hotel.

10

Kenneth

Oct 6, 2025

·

Stayed 1 night

Good breakfast clean room

10

Renae

Jan 11, 2025

·

Stayed 1 night

When we checked in, staff forgot to tell us that as a member, breakfast would be discounted from 17.00 to 11.00 with a coupon but we were not told and didn't know to ask. The waiter was very kind and apologetic and applied the discount for us. The fresh fruit, yogurt and oatmeal were wonderful! Unfortunately eggs and sausage Luke warm at best. Bedding was super comfortable. Room was very clean and quiet! Will definetly stay again!

10

Renee

Dec 17, 2024

·

Stayed 1 night

It was a girls shopping trip, which was very successful. The breakfast buffet was awesome. Had something for everyone. I definitely would stay there again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $149	2 $147	3 $143	4 $142	5 $154	6 $202	7 $171
8 $128	9 $127	10 $127	11 $126	12 $137	13 $159	14 $152
15 $134	16 $123	17 $128	18 $137	19 $168	20 $184	21 $147
22 $127	23 $127	24 $131	25 $132	26 $132	27 $206	28 $127
29 $133	30 $130

Su	Mo	Tu	We	Th	Fr	Sa
		1 $121	2 $121	3 $121	4 $127	5 $118
6 $120	7 $118	8 $118	9 $119	10 $121	11 $127	12 $118
13 $118	14 $121	15 $121	16 $121	17 $121	18 $121	19 $116
20 $109	21 $119	22 $121	23 $127	24 $127	25 $121	26 $121
27 $119	28 $118	29 $121	30 $121	31 $128

Holiday Inn Express Hotel & Suites Delaware-Columbus Area by IHG

Prices for Holiday Inn Express Hotel & Suites Delaware-Columbus Area by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed with Sofa Bed

Standard Room

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Accessible (Comms, Mobility, Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Communications)

Guest reviews of Holiday Inn Express Hotel & Suites Delaware-Columbus Area by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites Delaware-Columbus Area by IHG

Prices for upcoming dates