Is parking available at the property?

Secured valet parking is available at a fee of USD 45 per night, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

A to-go breakfast is available on weekdays from 6:30 AM to 10:00 AM for a fee of approximately USD 9 per person.

Are pets allowed at the property?

Pets are allowed with a fee of USD 75.00 per pet, which may vary based on the length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features including elevators, a stair-free path to the entrance, wheelchair-accessible public washrooms, and a wheelchair-accessible registration desk. There are also pool access ramps and hoists available.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of Dallas, within a 5-minute drive of NorthPark Center and Highland Park Shopping Village. It is approximately 2.5 miles from Southern Methodist University and 3.3 miles from the George W. Bush Presidential Library and Museum.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests. The operational hours are not specified, but it is accessible year-round.

What are the policies for guests staying with children?

Children 12 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Hilton Dallas/Park Cities Hotel in Dallas

Average nightly price at Hilton Dallas/Park Cities by month, last 12 months (USD)
Month	Average price
January	$198
February	$207
March	$227
April	$274
May	$246
June	$286
July	$243
August	$200
September	$281
October	$323
November	$235
December	$198

What guests think

Across recent reviews, Hilton Dallas/Park Cities is praised for a convenient, safe location and generally quiet, spacious rooms, while feedback frequently notes friendly staff alongside recurring concerns about valet-only parking costs and occasional service or maintenance issues.

Cleanliness is often described as very good, but several guests reported lapses such as stained bedding, hair in bathrooms, or missed housekeeping. On site dining and the bar earn praise (especially the bar), but others noted limited staffing, early last call, or unavailable lunch. Some rooms feel dated, with recurring bathroom or shower problems (including weak water pressure or noisy fixtures) and occasional noise near the gym. Overall, expect a quiet, convenient base with valet-only parking and some variability elsewhere.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is valet only and often considered expensive, with occasional waits or confusion. The gym drew a few complaints about equipment or early morning noise.

Related guest reviews

10

Catherine

Dec 17, 2024

·

Stayed 1 night

No parking ☹️

6

Carol

Dec 2, 2023

·

Stayed 1 night

Great location but rooms are a little tired. Parking is valet only and costly. ( Loading and unloading gets backed up as area is small).

10

Elvia

Apr 8, 2024

·

Stayed 2 nights

Good size rooms, rates not particularly great but not out of line for area, valet parking fees should be considered when reviewing room rates - above normal.

2

Noel

Apr 17, 2024

·

Hotel lied and said they had parking available. When I got there, it was valet only for $40 a day. Had to dispute these extra charges with my credit card company as we were already being charged astronomical rates due to the eclipse.

10

Lisa

Dec 14, 2024

·

Stayed 1 night

Property was nice in a pretty area. ONLY valet parking which sucked as it was $43. Roo. Was big an comfortable.

10

Paula

Jan 21, 2025

·

Stayed 2 nights

Enjoyed our stay at the Hilton Dallas Park Cities. The room was large with lovely views of downtown Dallas. The staff was very friendly and helpful. I appreciated the options for touchless check-in and check-out, as well as the QR code to call for valet. The only downside is that valet is very expensive ($45/day), and given that there is limited parking in the area you will need to valet if staying overnight.

10

Joseph

Feb 1, 2023

·

Stayed 3 nights

All good except for the workout area as certain machines were out of order because they had no pins for weight adjustments

10

Karen

Jul 1, 2025

·

Stayed 1 night

Convenient for client meetings. Valet parking was a little confusing

10

SUTTON

May 9, 2025

·

Stayed 2 nights

Very comfortable hotel. Have stayed here twice. My only negative experience is with the mandatory valet parking. We have had to wait maybe 15 minutes on several occasions to get our car which made us late to obligations and there is nowhere to park other than through the valet. Probably won't stay here again solely due to the valet.

8

Benjamin

Feb 16, 2024

·

Stayed 1 night

Great hotel overall. Clean, friendly staff, good area. I feel like the claim to parking is misleading, as it's only valet and there is no free self parking.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe very clean rooms and public areas. Several guests reported lapses, including stained bedding, hair in bathrooms, missed housekeeping, and possible dust or allergen issues.

Related guest reviews

6

Jennifer

Oct 6, 2025

·

Stayed 1 night

Staff was quick to react when my first room had a very stained comforter and was generally not clean. Moved to another room but will likely stay elsewhere in the future.

10

Kim

Dec 6, 2024

·

Stayed 2 nights

Great staff, friendly and attentive! Property is very clean! Stay here often!

10

Bruce

Jun 3, 2025

·

Stayed 4 nights

Our check in was super easy and Mohammad was very welcoming and accommodating. We were traveling with kids and he had extra blankets sent up immediately and made sure we had everything we needed. Hotel is very clean and quiet.

10

William

Sep 5, 2025

·

Stayed 2 nights

Very clean and quiet. Large rooms

10

CAROLINE

Jun 24, 2024

·

Stayed 1 night

Front desk and valets were great. The rooms are not that clean. There was hair all over the counters and shower.

4

Wendi

Nov 7, 2023

·

Stayed 3 nights

Starting sneezing as soon as I set foot in the room the first 2 days; 3rd day was coughing and hacking. It only happened in the room and not when I was outside working. I believe there dust mites either in the bedding or vents.

6

Maria

Mar 6, 2024

·

Stayed 2 nights

Nice staff. But need a to clean the rooms better. Hairs all over the restroom

10

MARISSA

Dec 3, 2025

·

Stayed 1 night

Rooms were clean; staff was courteous & quick to assist

10

susan

Jun 1, 2025

·

Stayed 2 nights

Great location. Clean. Friendly staff.

2

Elizabeth

Jun 11, 2024

·

Stayed 2 nights

I have never never been more disappointed in a Hilton hotel. It was not inexpensive and I was expecting a much better experience . The hotel is located in a nice area and the pictures on-line were lovely- but the service at this hotel is to put it nicely awful! We were there for two nights and NOT ONCE was our room cleaned. I called the front desk 3 times and no one answered and finally went down to request house keeping. Someone finally showed up at 7:45 in the evening to clean our room - at which point we just asked for clean towels . The hotel restaurant has ONE person serving during breakfast hours . The lady is very sweet, but it impossible for her to help everyone in a timely manner . The front desk is so busy socializing with one another that they seemed bothered when I asked for a print out of my bill. The woman handed it to me without saying a word . No - “thank you for staying with us “ nothing. I wish I had saved my money and stayed somewhere else . My best experience at the hotel was with the valet staff. They were personable and lovely.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious, quiet, and comfortable, with some suites offering extra space and views. However, several guests noted dated decor and recurring bathroom or shower problems (including weak water pressure or noisy fixtures), plus occasional noise near the gym.

Related guest reviews

10

Rebecca

Jul 8, 2025

·

Stayed 1 night

The location is outstanding. The beds are starting to get lumpy, but not terrible.

10

Hilda

Sep 20, 2025

·

Stayed 1 night

Excellent! Spacious rooms, great location!

8

Ann

Nov 29, 2023

·

Stayed 4 nights

The wak-in shower in room 1103 was terrble. The design was all wrong. I couldn't turn on either shower without getting hit in the face with cold water, which stayed cold for 5 minutes There were NO towel racks/rods/storage. What does Hilton have against towel racks? There was barely eough sink counter space to put a toothbrush and comb. Who would have designed such a batroom? The fan blew in my face all night. The room was very stark. I think you should have the comfort of your guests uppermost in your minds rather than modern sleekness.. The staff was wonderfu, however. Will anyone read this?

4

Frazor

May 19, 2024

·

Stayed 2 nights

Claims to be a boutique hotel, but it is dated in room decor and noisy all throughout the common areas. Just really not in top shape anymore.

4

Jim

May 22, 2023

·

Stayed 1 night

Nice place with a friendly staff. No hot water and very low water pressure in the morning.

4

Pamela

Aug 12, 2023

·

Stayed 2 nights

Charged to park $36 per day, but posted outside significantly different. Shower barley had a stream; more like a trickle. Impossible to have a proper shower and washing your hair-Impossible!

10

Paula

Jan 21, 2025

·

Stayed 2 nights

Enjoyed our stay at the Hilton Dallas Park Cities. The room was large with lovely views of downtown Dallas. The staff was very friendly and helpful. I appreciated the options for touchless check-in and check-out, as well as the QR code to call for valet. The only downside is that valet is very expensive ($45/day), and given that there is limited parking in the area you will need to valet if staying overnight.

6

Amy

Nov 23, 2025

·

Stayed 4 nights

Room was okay - first day had to have maintenance come turn off shower because handle was stuck - was told not to turn it to far towards "hot" - sink also "backing up" - Beds fine. Not nearly enough working outlets in room (incase you are there on business). Lose outlets for chargers fall out of wall. Lights in bathroom really weak/ lots of paint to cover up "age" of room -

10

Tameshia

Jun 8, 2024

·

Stayed 1 night

Loved how my suite had a bedroom and a living room ❤️

6

Madeline

Jun 20, 2025

·

Stayed 2 nights

We were in a suite, and it was in need of a renovation!

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, welcoming, and accommodating, with several shout outs to valet and quick help when issues arose. However, reviews also cite inconsistent service, including unattended or unresponsive front desk, housekeeping misses, unaccommodating restaurant or bar interactions, reservation problems, and poor follow up on complaints.

Related guest reviews

2

Lamont

Aug 20, 2024

·

Stayed 1 night

Valet put a huge dent in my truck!!! And now the manager “Sam” don’t wanna return my calls or text.

10

Julie

Aug 27, 2025

·

Stayed 2 nights

So helpful after my surgery and extended our check out time to accommodate family coming to pick me up!

10

Bruce

Jun 3, 2025

·

Stayed 4 nights

Our check in was super easy and Mohammad was very welcoming and accommodating. We were traveling with kids and he had extra blankets sent up immediately and made sure we had everything we needed. Hotel is very clean and quiet.

6

Amy

Nov 6, 2023

·

Stayed 2 nights

The bar and restaurant staff were rude and didn't seem like they wanted to serve our breakfast. I asked for a mimosa and the waitress said she didn't have a key to get the champagne!!! We wanted lunch on Saturday and there was no one to help us. We had to go ask the front desk to find someone and at that point we left and ate elsewhere. I won't stay here again. Unfortunate because the hotel is in a good location.

6

Shirley

Jan 31, 2024

·

Stayed 1 night

No assistance with luggage

10

Jennifer

Jun 25, 2024

·

We drove for 5 hours to fly out of Love Field and stayed here one night before departing the next morning. Everyone was very friendly and attentive. Valets were excellent, and it was easy to get our vehicle in and out. Lots of nice restaurants nearby (we chose Pappas steakhouse). We will be back next time we fly out of Love!

8

William

Jul 18, 2024

·

Stayed 2 nights

Unattended front desk when arrived to check in, possibly 5 minutes. The very nice maintenance person walking by asked if anyone was assisting us and then went into the office behind the front desk to alert staff a guest required check in. A staff member eventually appeared , rather disinterested individual for working in service.

2

William

Jan 31, 2025

·

Stayed 1 night

I put in stay for 2 days on this website I made that VERY clear!!! When I went to stay the second night I was told that I only had reservations for one night. It cost me a another nighst

10

MARISSA

Dec 3, 2025

·

Stayed 1 night

Rooms were clean; staff was courteous & quick to assist

2

Elizabeth

Jun 11, 2024

·

Stayed 2 nights

I have never never been more disappointed in a Hilton hotel. It was not inexpensive and I was expecting a much better experience . The hotel is located in a nice area and the pictures on-line were lovely- but the service at this hotel is to put it nicely awful! We were there for two nights and NOT ONCE was our room cleaned. I called the front desk 3 times and no one answered and finally went down to request house keeping. Someone finally showed up at 7:45 in the evening to clean our room - at which point we just asked for clean towels . The hotel restaurant has ONE person serving during breakfast hours . The lady is very sweet, but it impossible for her to help everyone in a timely manner . The front desk is so busy socializing with one another that they seemed bothered when I asked for a print out of my bill. The woman handed it to me without saying a word . No - “thank you for staying with us “ nothing. I wish I had saved my money and stayed somewhere else . My best experience at the hotel was with the valet staff. They were personable and lovely.

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AI-generated summary based on recent guest reviews

Location

Location is widely praised as safe, quiet, and convenient to NorthPark and abundant dining and shopping, with easy access for business. Several guests find it central to North Dallas and close to restaurants.

Related guest reviews

10

Rebecca

Jul 8, 2025

·

Stayed 1 night

The location is outstanding. The beds are starting to get lumpy, but not terrible.

10

Hilda

Sep 20, 2025

·

Stayed 1 night

Excellent! Spacious rooms, great location!

10

Benjamin

Jun 6, 2024

·

Stayed 3 nights

Great hotel, perfect location.. middle of everything

10

Michael

Aug 22, 2023

·

Stayed 1 night

Our go-to hotel for visits to Dallas. Convenient to everything and friendly and helpful staff.

10

Sarah C

Dec 23, 2023

·

Stayed 2 nights

Safe and quiet, away from the downtown ew but close to North Park shopping

8

Rebecca

Jun 26, 2025

·

Stayed 1 night

The location is ideal for going to Northpark. The bathrooms could use a little sprucing up.

10

Karen

Jul 1, 2025

·

Stayed 1 night

Convenient for client meetings. Valet parking was a little confusing

10

Paul

Sep 8, 2023

·

Stayed 3 nights

This is an excellent quality hotel in very safe location. I highly recommend staying at this hotel.

10

Fabricio

Mar 12, 2025

·

Stayed 1 night

Great location and place to stay.

10

Nicole

Jul 17, 2025

·

Stayed 2 nights

LOTS of dining and shopping options within a couple of blocks. Nice people in the area.

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AI-generated summary based on recent guest reviews

Dining

Dining feedback is mixed: many enjoyed the bar and restaurant (with multiple compliments for the bar staff), while others reported tough items or value concerns and inconsistency, including limited staffing, early last call, or difficulty getting breakfast or lunch.

Related guest reviews

8

Dana

Aug 15, 2025

·

Stayed 3 nights

Pricey for not including breakfast but convenient.

10

David

May 1, 2024

·

Stayed 1 night

safe and good food

10

Steven

Jul 7, 2024

·

Stayed 3 nights

They stay was great and the restaurant in the Hilton was fantastic as well as room service.

8

Andrew Daniel

Aug 11, 2025

·

Stayed 3 nights

The staff were very nice. The accommodations were nice. I would definitely stay there again. My only complaints were: 1. While the steak I ordered at their restaurant was cooked medium rare as ordered, it was still tough. The quality did not match the price. 2. The flapper valve on the toilet slowly, but streadily leaked. This caused the toilet to refill repeatedly, which was irritating. Nonetheless, overall, it was a nice hotel that I would recommend.

10

Tino

Aug 9, 2023

·

Stayed 2 nights

The service at the bar is amazing. Especially Mark

8

Vicki

Nov 10, 2024

·

Stayed 4 nights

We've stayed here many times. Near our son and daughter in law. The staff is amazing. The beds and pillows are so comfortable. The food and bar are great. The hotel is looking a bit worn in many areas. Carpeting, napkins, dining tables... time for a refresh. It is a very heavily used hotel.

6

Amy

Nov 6, 2023

·

Stayed 2 nights

The bar and restaurant staff were rude and didn't seem like they wanted to serve our breakfast. I asked for a mimosa and the waitress said she didn't have a key to get the champagne!!! We wanted lunch on Saturday and there was no one to help us. We had to go ask the front desk to find someone and at that point we left and ate elsewhere. I won't stay here again. Unfortunate because the hotel is in a good location.

10

Tino

Aug 30, 2024

·

Stayed 2 nights

Mark at the bar is amazing.

6

Sarah

Jan 31, 2025

·

Stayed 2 nights

We liked the hotel overall. My issues were, the parking is crazy expensive. You think you're getting a pretty good rate and then the parking adds so much, you leave feeling like you kinda paid too much for what you got. On Saturday night after a long work day, I got back and went to the bar to have 1 glass of wine before bed. The bar closes at 11. At 10:53, the bartender said he had just called last call. I said, can I just get one glass of wine and he said sorry but no. He had just given a party of 4 or 5 a bucket of beer 1 minute before me. It seemed very unaccommodating. And other than that, the shower isn't the best. They seemed old. Overall, I was kinda disappointed and I don't really give bad reviews.

10

Mary

Dec 27, 2024

·

Stayed 1 night

Excellent staff . Kate night bar was great mixing drinks not that friendly

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $257	2 $240	3 $463	4 $511	5 $339	6 $342	7 $294
8 $176	9 $206	10 $275	11 $272	12 $304	13 $512	14 $464
15 $176	16 $176	17 $176	18 $390	19 $356	20 $1,345	21 $1,313
22 $168	23 $167	24 $167	25 $241	26 $376	27 $274	28 $180
29 $167	30 $194

Hilton Dallas/Park Cities

Prices for Hilton Dallas/Park Cities

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible, Bathtub (Park Cities Room, Roll-In Shower)

Room, 1 King Bed, Mobility Accessible, Bathtub

Room, 2 Queen Beds, Bathtub (Park Cities Room)

Presidential Suite, 1 King Bed, Bathtub

Room, 1 King Bed, Accessible, Bathtub (Park Cities Room)

Room, 1 King Bed, Bathtub (Park Cities Room)

Room, 1 King Bed with Sofa Bed, Bathtub

Room, 2 Double Beds, Bathtub

Room, 1 King Bed, Bathtub

Room, 2 Queen Beds, Bathtub

Junior Suite, 1 King Bed, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Guest reviews of Hilton Dallas/Park Cities

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Dallas/Park Cities

Considering this hotel for your Dallas trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $225	31 $220