Name: Motel 6-Dallas, TX - Northwest
Address: 2380 West Northwest Highway, Northwest Dallas, Dallas, Texas, United States of America, Dallas, Dallas County, US
Price range: $54–$84 per night
Rating: 7.2

What guests think

At Motel 6-Dallas, TX - Northwest, guests report mixed stays: many appreciate friendly staff, spacious rooms, and budget value, while others cite cleanliness problems including roaches and mold, plus maintenance troubles and occasional noise.

Elevator outages and other facility problems recur, and some amenities—like the pool, breakfast items, or in-room extras—are limited or unavailable. The location is convenient to the airport, but several reviews describe a rough surrounding area and reliance on security. Expect basic, budget lodging with uneven standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Elevator outages and faulty exterior doors are mentioned repeatedly, and internet/TV or pool closures occur at times. Amenities are minimal, with items like hair dryers and irons not provided.

Related guest reviews

8

Cruz

Jul 14, 2023

·

Stayed 1 night

I went in expecting to register and get out of the heat as soon as possible. They informed me that their internet and cable (no tv) were down and they couldn't get me registered and to come back in a couple of hours. Very inconvenient. No tv or internet all evening. I was quite disappointed that the pool was closed also with no signage stating so. I believe it was being worked on which was not on the website. I felt that with all the services that were denied on my stay, they should've offered a discount. On the positive side, the staff member that came in that afternoon was a little more resourceful and got me checked in.

2

Jhon

Apr 1, 2025

·

Stayed 3 nights

No Blow Dryer, No Shampoo, No Ironing Board or Iron. I've stayed at the cheapest hotels and never had this stuff missing and the worst was I had to ask for a blow dryer, this should be standard in a hotel. Do yourself a favor don't stay here.

8

Terrance

Jul 17, 2025

·

Stayed 2 nights

It was ok elevator didn't work

2

David

Jul 23, 2025

·

Stayed 4 nights

Elevator was broke had to walk up three flights of steps,had roaches wall were dirty nasty looking bad smell no back door entrance only one way in,i caught a rash from dinghy sheets and towels,that place needs to be expected the sofa was dirty looking stains on the sofa,i wouldn't let my dog stay there

2

Jane

Apr 30, 2024

·

Stayed 1 night

Side door doesn't work. Motel stinks throughout and people make too much noise. The bed is very uncomfortable.

8

Rose

Mar 6, 2025

·

Stayed 1 night

The person who checked me in was pleasant and friendly. Property was mostly clean except for the walls which were quite dirty. I chose an inexpensive stay because I just wanted to be close to the airport for an early morning flight. Unfortunately, I regret this choice. I stay at hotels all the time and all over country and Canada but this is the first time I truly felt unsafe. I "slept" with a light on and furniture in front of the door to my room. But, I barely slept 2 hours. People kept propping open the entrance door nearest my room rocks. And the lock on that door was damaged.

6

Gregory

Jul 10, 2025

·

Stayed 8 nights

Seen a few roaches and the elevator shut down for 4 days

4

Tammy

Mar 1, 2024

·

Stayed 1 night

NO AMMENITIES THAT SAID IT HAD DOES NOT.

4

William

Dec 8, 2024

·

The couch was dirty, turn and ratty. The bathroom looked to have black mold! Property had poor lighting. thought the elevator was going to fall apart! Man at desk was rude!

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Cleanliness

Feedback is mixed: several guests found rooms clean, but many report roaches, mold in bathrooms, unpleasant odors, and stained or dirty linens.

Related guest reviews

2

Tamerion

Nov 10, 2024

·

Stayed 1 night

The walls had dead bugs, I saw roaches in my tub, couldn’t even shower, the toilets would barely flush, the sink wouldn’t drain, the room had a terrible smell with cigarette burns in our comforter, the fold out couch mattress also was stained and torn with smoke spots and what looked almost like blood.

2

pedram

Dec 23, 2024

·

Stayed 5 nights

it was sooo dirty never ever recommend

2

Mia

Sep 3, 2024

·

Stayed 1 night

Our room was unclean there was bodily fluids and hair all over. It smelled like mold so I had to use almost my entire perfume bottle to drown out the smell. The service was horrible. The area was extremely unsafe. The elevator was making odd noises and would stop and go. I will never stay here again it was awful!

6

Denielle

Jun 1, 2023

·

Stayed 1 night

Hair in bed and sink its a decent hotel but cleanliness was to be desired

6

Robert

Nov 27, 2025

·

Stayed 1 night

I saw a few roaches...need I say more?

2

Ronald

Sep 29, 2024

·

Stayed 2 nights

Do yourself a favor and skip this property. We arrived and as soon as we opened the door to the room we saw no fewer than 4 cockroaches scurry away within 60 seconds. There were cigarette burns on the bedding and the walls.

6

Cheryl

Aug 11, 2024

·

Stayed 1 night

There was mold on the ceiling of the bathroom. The area was about 10 inch diameter circle. There was an about a 3 in diameter area in the bed area. The noise from the room above us went on all night. The toilet seat was broken.

6

Anna

Dec 12, 2025

·

Stayed 4 nights

The room was ok, does not look like pics. The shower curtain had mold, the tub and sink did not drain. No pictures at all hanging so room was very plain. I guess you get what you pay for though- it’s just a shame because it could be a nice place

2

Shaquilla

Apr 26, 2023

·

Stayed 1 night

Horrible experience. Dirty sheets. Hair in shower. Stained towels. Rude receptionist. But hey I guess you get what you pay for.

2

Jazmyne

Aug 18, 2025

·

Stayed 2 nights

THEY HAD ROACHES IN EVERY ROOM BEWARE

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Rooms

Rooms are generally spacious and offer basics like a fridge and microwave in some units, but maintenance issues (nonworking phones/TV, leaks) and occasional noise affect comfort.

Related guest reviews

8

Cruz

Jul 14, 2023

·

Stayed 1 night

I went in expecting to register and get out of the heat as soon as possible. They informed me that their internet and cable (no tv) were down and they couldn't get me registered and to come back in a couple of hours. Very inconvenient. No tv or internet all evening. I was quite disappointed that the pool was closed also with no signage stating so. I believe it was being worked on which was not on the website. I felt that with all the services that were denied on my stay, they should've offered a discount. On the positive side, the staff member that came in that afternoon was a little more resourceful and got me checked in.

10

Lawrence

Apr 7, 2025

·

Stayed 1 night

Large room with refrigerator and microwave. The room was clean. Good location and good value.

8

Catherine

Mar 18, 2023

·

Stayed 1 night

Nice, Staff very Personable, and Respectful of Privacy. Huge Room!

10

Dallas

Apr 11, 2023

·

Stayed 2 nights

The room was spacious for the amount I paid in comparison to other Motel 6 locations I have stayed at in the past.

8

david

Nov 23, 2023

·

Stayed 1 night

It's a fine place to stay and I've stayed there several times and will again in the future. The only issues I see are maintenance related. Leaky faucets in showers, water pressure in the sink in room 111 is ridiculously high!

10

Lisa

Aug 15, 2025

·

Stayed 1 night

Spacious room with great accommodation! Very friendly staff and a very safe ,clean environment!

6

david

Oct 29, 2023

·

Stayed 1 night

Room was ok. Comfortable bed and large room. Blood on the wall and the safety stop in the door jam was missing. Other than that... it's ok.

6

Julie

Apr 2, 2025

·

Stayed 1 night

Bad fumes in room and the phone on the room wasn't working.

10

Lisa

Aug 16, 2025

·

Stayed 1 night

Spacious room with all the amenities! Excellent staff and the lobby was so clean including my room.

10

Lisa

Aug 8, 2025

·

Stayed 1 night

Excellent room! Very clean and so spacious! Air-conditioned well and the room has great mini microwave and mini fridge as well a nice flat-screen television. Also has a large spacious sofa to relax on and a small table with two chairs. Very clean bathroom with plenty of towels and soap. Beautiful room. I love it! ❤️

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Service

Many note friendly, helpful staff and quick issue resolution, including praise for specific employees, yet others report rude interactions and poor follow-up on problems.

Related guest reviews

10

Timothy

Feb 18, 2025

·

Stayed 2 nights

Staff is always polite, rooms are clean. Security on weekends to keep trouble out. Always stay here.

10

Penelope

Jan 9, 2025

·

Stayed 1 night

Ricky at the front desk was super helpful. He was kind , professional and a real breath of fresh air!! You are lucky to have him.

2

Dr Alicia

Mar 25, 2025

·

Stayed 4 nights

The adage " you get what you pay for" applies to this Motel 6. I ALWAYS stay at Marriott Brand properties and had an emergency - so someone else booked for me and it was an awful stay overall! The hotel is housing for some and it was evident and clear after day one. A strange guy KNOCKED on the door and asked to charge his phone; the man in the unit above me paced back and forth with his shoes clearly on until 2am-ish for about 5 of the seven days! I was trying to be patient and folk looked "on the edge )" so I finally HAD to say something. The staff did nothing and the manager told me that it was not his fault and I should have asked to be moved...lol. The noises got worse (banging to dropping things) and I missed work on Monday because I did not sleep on Sunday night! NEVER AGAIN will I even look at a Motel 6. All I asked for was a one night refund---out of a 7 day stay. VERY fair of me but ...nope! SMH.

10

Lisa

Sep 24, 2025

·

Stayed 1 night

After mistakingly made reservation for the wrong date. The motel quickly fixed this issue with the up most professionalism. Overall,the motel was a pleasant and wonderful place to get a good night rest.

10

Timothy

Oct 23, 2024

·

Stayed 1 night

Stay regularly, nice staff, clean rooms. The area is not the greatest but they keep the riffraff out and keep an eye on the lot

10

Fay

Dec 14, 2022

·

Stayed 19,335 nights

The front desk was especially helpful.

10

Drayland

Dec 8, 2024

·

Stayed 1 night

great customer service

4

Noella

Mar 23, 2025

·

Stayed 1 night

Disrespectful staff

2

Shaquilla

Apr 26, 2023

·

Stayed 1 night

Horrible experience. Dirty sheets. Hair in shower. Stained towels. Rude receptionist. But hey I guess you get what you pay for.

4

William

Dec 8, 2024

·

The couch was dirty, turn and ratty. The bathroom looked to have black mold! Property had poor lighting. thought the elevator was going to fall apart! Man at desk was rude!

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Location

Convenient to the airport and highways, but multiple reviews describe a rough or unsafe area, late-night activity, and reliance on onsite security.

Related guest reviews

10

Daniel

Aug 7, 2023

·

Stayed 1 night

Close to airport but noisy

10

Edward

Mar 14, 2025

·

Stayed 2 nights

They have done a great job getting rid of the problems there . Very different atmosphere . I even extended a few days . Felt safe and relaxed my entire stay . They have 3 security guys watching all night

4

Sylvia

Jun 2, 2024

·

Stayed 2 nights

Not safe area

8

Toni

Jan 9, 2023

·

Stayed 19,365 nights

Front desk person was very polite and helpful. Property is older but freshly painted, and rooms are very large. Location is not great as there is a gentlemen's club two buildings away, and parking lot has questionable activities going on all night.

6

rodolfo

Sep 2, 2024

·

Stayed 1 night

For a one night stay its ok, one car got broken into 😬 im glad it wasnt mine but i felt terrible for the couple. Staff were polite and straightforward, good experience. Hallways smelled like they were clean, a bit of strong chemical odors but not to my dislike. Room was very clean, and cold just like i like it. Only problem was a strong humidity smell that we got used to after a couple hours but we could see some moldy bit that had been painted over. For a one night stay is cheap and convenient but has its cons.

2

Alicia

Mar 3, 2024

·

Stayed 4 nights

Not clean. Prostitutes in lobby. Next to many strip clubs.

10

Lupe

Mar 30, 2025

·

Stayed 1 night

Close to everything

4

VICTOR

Mar 10, 2024

·

Stayed 1 night

A lot of weird people, not safe it all

8

Rose

Mar 6, 2025

·

Stayed 1 night

The person who checked me in was pleasant and friendly. Property was mostly clean except for the walls which were quite dirty. I chose an inexpensive stay because I just wanted to be close to the airport for an early morning flight. Unfortunately, I regret this choice. I stay at hotels all the time and all over country and Canada but this is the first time I truly felt unsafe. I "slept" with a light on and furniture in front of the door to my room. But, I barely slept 2 hours. People kept propping open the entrance door nearest my room rocks. And the lock on that door was damaged.

10

Timothy

Oct 23, 2024

·

Stayed 1 night

Stay regularly, nice staff, clean rooms. The area is not the greatest but they keep the riffraff out and keep an eye on the lot

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Dining

No on-site breakfast is offered, and lobby coffee is inconsistent in quality and availability. Little else is noted about on-property dining.

Related guest reviews

8

Cruz

Jul 14, 2023

·

Stayed 1 night

I went in expecting to register and get out of the heat as soon as possible. They informed me that their internet and cable (no tv) were down and they couldn't get me registered and to come back in a couple of hours. Very inconvenient. No tv or internet all evening. I was quite disappointed that the pool was closed also with no signage stating so. I believe it was being worked on which was not on the website. I felt that with all the services that were denied on my stay, they should've offered a discount. On the positive side, the staff member that came in that afternoon was a little more resourceful and got me checked in.

4

Mareshah A

May 15, 2023

·

Stayed 1 night

There was mold on the wall of the bathroom. There were no real blankets, only sheets. They claim to have complimentary coffee in the mornings, but only had watered down decaf and hot water.

10

Anita

Jun 3, 2023

·

Stayed 2 nights

Great staff and nice hotel. Very affordable..the rooms weregreat. Only negative thing to say is not enough bathroom linens,no continental breakfast,shower necessities or coffee maker in the room.

8

Sinjin

Mar 5, 2023

·

Stayed 1 night

I loved the space in the room. I wish the pool was open when I arrived and that there was a continental breakfast.

8

Kay

Jan 9, 2025

·

Stayed 1 night

The staff was friendly and helpful and every time I passed the front desk they asked how my stay and was there anything I needed. The price was after tax $69 and that was for a suite with a living room separate from the bedroom. 2 TVs, sofa, table, refrigerator and microwave. I had a dog so I chose this hotel since the floors don't have carpet. Easy to clean any dog mess. Coffee in the lobby had liquid creamer!

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Month	Average price
January	$54
February	$53
March	$57
April	$58
May	$59
June	$146
July	$70
August	$62
September	$60
October	$61
November	$56
December	$52

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $59	16 $54	17 $59	18 $67	19 $55
20 $54	21 $54	22 $54	23 $60	24 $60	25 $66	26 $68
27 $59	28 $60	29 $60	30 $59

Su	Mo	Tu	We	Th	Fr	Sa
				1 $58	2 $67	3 $67
4 $59	5 $58	6 $59	7 $58	8 $58	9 $83	10 $84
11 $83	12 $61	13 $58	14 $59	15 $58	16 $68	17 $68
18 $61	19 $59	20 $62	21 $59	22 $59	23 $71	24 $68
25 $59	26 $59	27 $59	28 $59	29 $61	30 $68	31 $68

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Monthly average prices

About this property

Location

Room options

Deluxe Suite, 1 King Bed, Hot Tub

Deluxe Suite, 1 King Bed, Smoking, Hot Tub

Deluxe Suite, 1 Queen Bed, Smoking

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 Queen Bed

Standard Room, 1 King Bed, Accessible

Deluxe Suite, 2 Queen Beds

Deluxe Suite, 1 King Bed, Smoking

Deluxe Suite, Multiple Beds, Smoking

Deluxe Suite, 2 Queen Beds, Smoking

Deluxe Suite, Multiple Beds

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Motel 6-Dallas, TX - Northwest

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Prices for upcoming dates