Is parking available at the property?

Yes, free self-parking is available on-site. Limited parking is also provided.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:00 PM, and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible parking and facilities.

Where is the hotel located in relation to key landmarks?

The hotel is located in the business district of Dallas, within a 10-minute drive of Galleria Dallas and The Shops at Legacy. It is approximately 21.3 km from Love Field Airport and 38.6 km from Dallas-Fort Worth International Airport.

What are the policies for guests staying with children?

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

HomeTowne Studios by Red Roof Dallas North Addison

Average nightly price at HomeTowne Studios by Red Roof Dallas - North Addison - Tollway by month, last 12 months (USD)
Month	Average price
January	$49
February	$58
March	$49
April	$53
May	$53
June	$55
July	$60
August	$49
September	$48
October	$55
November	$58
December	$51

What guests think

Across reviews of HomeTowne Studios by Red Roof Dallas - North Addison - Tollway, guests describe severe cleanliness and pest problems, aging and poorly maintained rooms, and safety concerns, with a small number reporting acceptable stays.

Many report roach infestations, strong smoke or marijuana odors in non-smoking rooms, and visibly dirty linens and surfaces. Utilities and amenities frequently fail, including hot-water outages, nonfunctional or missing TVs, unreliable or down Wi-Fi, broken locks and smoke alarms, and guest laundry not working. Service is mixed, with some praising a helpful manager and friendly staff while others encounter rude or unresponsive agents and deposit or refund disputes. Expect very budget basics with significant trade-offs in cleanliness, maintenance, and environment.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities feel limited, with repeated reports of guest laundry being unavailable or not working and kitchenettes lacking utensils; some experienced hot water outages.

Related guest reviews

2

Mike

Sep 24, 2023

·

There was no Wi-Fi the entire two week stay as it was down. Then no hot water the last three days. And no guest laundry at the end of my stay because their washing machines run off Wi-Fi.

6

Nathaniel

Oct 9, 2023

·

Stayed 10 nights

No Wi-Fi no laundry room…. First five days no stove no microwave

4

Mandisa

Sep 4, 2023

·

Stayed 1 night

It wasn't too bad for price as far as looks. However they had no tissue, no dishes, no wifi, no nothing. Place could look a lot better with the right cleaner and maintenance person.

2

Josh

Feb 9, 2023

·

Stayed 7 nights

I liked the property only because it was a bed to sleep in. I didnt like, no hot water the whole week i was staying there after being told it would be on the next day at check in, roaches, black mold in around the trim like the room was flooded before, stove top didnt work and was rusted, and the deadbolt didnt work at all.

2

David J

Nov 16, 2023

·

Stayed 6 nights

Good location, but terribly run down and dirty, roach-infested, dirty, holes in the wall, no smoke detecter (ripped out) Not even a disposable cup or glass. I have stayed in worse, but that hotel was in the rural part of South Korea in the 1976-77 era.

4

Bobby

Nov 21, 2024

·

Stayed 8 nights

Cockroaches, barley any hot water. Drug infested and very noisy late at night till early morning

4

Barbara

May 13, 2023

·

Stayed 1 night

This property is very rundown and in very poor condition. They provide nothing in the kitchenette except a small microwave and fridge, no dishes, silverware etc. Their website does let you know that you need to bring your own if you plan to cook anything. The light fixture next to the bed did not work at all. I let the front desk know and she said she would put in a work order. I only stayed one night and it wasn't repaired during my stay. The staff were friendly. I don't recommend this place until they do a renovation.

4

George

Jun 5, 2023

·

Stayed 9 nights

Laundry room was not working, no lightbulbs in the lamps by the bed, floor was greasy and we had to buy a Swiffer mop to clean the floor. Severe cigarette smoke smell, noisy fight outside our door one night. the wi-fi was a joke and only five stations came in and even that was glitchy on occasion. The bedding was dingy and full of cigarette burn holes. The only bright spot about staying there was the cold air conditioning.

4

Martha Hill

May 13, 2024

·

Stayed 7 nights

Woke up to no warm water a couple days

2

David

Jan 23, 2025

·

Stayed 11 nights

This place is in a decent location but it roach infested and just straight up dirty. Food left in the fridge. No cooking utensils even tho it has a cooking top. Just wouldn’t recommend this place.

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Cleanliness

Cleanliness is widely criticized: many report cockroach infestations, strong smoke or marijuana odors in non-smoking rooms, stained or burned linens, and visibly dirty surfaces.

Related guest reviews

2

Andrea

Apr 24, 2023

·

There were roaches all over the room.

2

Robert

Jul 5, 2025

·

Stayed 11 nights

My room was not ready, even though I arrived well after the check-in time. The room was not in good condition (Examples: Broken towel rack, the door locks required multiple swipes of the key card every time). Plenty of cockroaches, though. To be fair, none of them were large. The room's smoke alarm malfunctioned, causing it to beep constantly, making it impossible to sleep. That was the last straw, so I checked out early, and found another place in the same price range that's much better. Despite a week passing, neither the management of the location nor Red Roof Inn's corporate office has responded to my complaints.

2

Paige

Jan 28, 2024

·

Stayed 2 nights

There were Roaches EVERYWHERE. An infestation. The sheets were dirty. There was a hole in the curtains. The bathtub was full of hair. The night guy does not answer the phone so checking in after dark is almost impossible. We checked out after 30 minutes.

2

Shana

May 18, 2024

·

Stayed 1 night

Upon entry into the room, we noticed a horrid and rancid smell. When we turned the lights on all you could focus on was the nasty, stained, unclean walls, counters, and floors. The comforters on the bed were covered in rips, holes, and cigarette burns. The baseboards were ripped away from the wall. The toilet had no lid on the tank and it was placed under the bathroom counter. There was duct tape all around the bottom of the tub. We were debating whether to stay when we noticed bugs crawling on the wall behind the bed. We decided it was in our best interest to leave the premises. We have made a request to Expedia to have our money refunded.

2

Guadalupe

Dec 15, 2024

·

Stayed 2 nights

I requested a non-smoking room, but it smelled like cigarette smoke. When I mentioned it to the front desk, they responded that people aren't supposed to smoke, but they do anyway, and the rooms end up smelling. Additionally, the place is broken and ugly. I was cold because the heater kept turning off, and the phone to the front desk didn’t work, so I had to put up with it without blankets.

2

Shannon

Aug 17, 2025

·

Stayed 1 night

What you could see from the office area seemed decent, and the entire outside area seemed well-kept and clean. It is an older, outdated property. The manager seemed nice enough. The problem I had was with the room. The floors were dirty. The furniture was trash. The furniture was so old and worn and broken that the corners of the dresser were just gone. Picture a piece of furniture by an animal. Thick, hardened stuff all over the table and on the floor. The curtain had white crusty stuff on it. Inense burn marks on the wall by the door. Looked like a bullet hole in the ceiling. And there was what looked like blood on the curtain as well. Hardened stuff on the wall by the bed. And the bathroom counter had 20 to 30 cigarette burn spots all over the countertop. And this was a non-smoking room. 2 packs of soap that were the size of a quarter. No kind of cup or refrigerator parts are stacked on top of the fridge. It felt unsanitary. I couldn't eat a thing in that room. I did stick it out. I hate to make a scene, and it was my first time using an online app to get a room. I couldn't risk not having the money returned right away. So I stayed and didn't say anything to management. Why did they already know and have no problem renting it to me? All the rooms I saw in my row, not occupied with open curtains, looked the same way. I stood watch for roaches the entire night, but I can say there were none at all or rodents. People living there were super nice.

2

Abe

Aug 27, 2024

·

Stayed 1 night

Roaches everywhere

2

Tamara

Jan 29, 2025

·

Stayed 1 night

Staff was nice. Toilet had to be fixed, killed at least 6 roaches while there. It just looked bad. Car alarm going off for over 5 minutes in the middle of night then heard people talking kinda loud. Didn’t sleep much, was scared roaches would crawl on me. Burn marks all on the covers, towels were dirty.

2

Osmany

Jul 20, 2025

·

Stayed 2 nights

I had a truly awful stay here. The customer service was poor. The room itself was unacceptable. It was old, smelled terrible. Worst of all, I saw multiple roaches crawling on the floor and walls. The appliances were stained and old. Ac made a terrible noice.

6

Dimeyon

Nov 21, 2025

·

Stayed 2 nights

Roaches

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often described as old and poorly maintained, with broken fixtures and missing bathroom doors; guests also report equipment problems such as malfunctioning or missing TVs, unreliable Wi-Fi, heating issues, and nighttime noise.

Related guest reviews

2

Joe

Dec 25, 2022

·

Stayed 1 night

I’m freezing in the room. It’s 25 degrees outside and there’s no heater in the room. No staff. I called expedia and never got through to anyone who could help me change hotels. This is by far the worst experience I’ve ever experienced with a hotel.

6

Nathaniel

Oct 9, 2023

·

Stayed 10 nights

No Wi-Fi no laundry room…. First five days no stove no microwave

2

Jacquelyn

Jun 26, 2024

·

Stayed 27 nights

There were roaches everywhere. There was a hole in the wall. The tv was missing.

6

Doug

Aug 24, 2025

·

Stayed 1 night

There was no door on the bathroom and a suspicious green light that was always on facing the bathroom

4

Luke

Jun 1, 2024

·

Stayed 2 nights

Kinda loud at night

2

Robert

Jul 5, 2025

·

Stayed 11 nights

My room was not ready, even though I arrived well after the check-in time. The room was not in good condition (Examples: Broken towel rack, the door locks required multiple swipes of the key card every time). Plenty of cockroaches, though. To be fair, none of them were large. The room's smoke alarm malfunctioned, causing it to beep constantly, making it impossible to sleep. That was the last straw, so I checked out early, and found another place in the same price range that's much better. Despite a week passing, neither the management of the location nor Red Roof Inn's corporate office has responded to my complaints.

6

MD Omum Siddique

Aug 14, 2024

·

Stayed 1 night

There was no doors in the restroom. Other than that, everything's okay I guess.

2

Guadalupe

Dec 15, 2024

·

Stayed 2 nights

I requested a non-smoking room, but it smelled like cigarette smoke. When I mentioned it to the front desk, they responded that people aren't supposed to smoke, but they do anyway, and the rooms end up smelling. Additionally, the place is broken and ugly. I was cold because the heater kept turning off, and the phone to the front desk didn’t work, so I had to put up with it without blankets.

4

Luis

Jul 21, 2024

·

Stayed 7 nights

Externally the apartments look safe because they have a fenced property and nice because the builds look like they are painted and cared for. The room internally was a major disappointment.

2

Deborah

Mar 2, 2025

·

Stayed 1 night

Staff was rude said they had no tvs said that because i booked thru expedia they couldnt do anything, i called expedia they needed me onsite i booked room for my son so i couldnt get refund

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Service

Service feedback is mixed: some praise a helpful manager or friendly staff, while many report rude or unresponsive front desk, slow or problematic check-in, and unresolved deposit or refund issues.

Related guest reviews

8

Christopher

Nov 26, 2024

·

Stayed 1 night

Th staff was friendly and caring.

4

Luke

May 23, 2024

·

Stayed 2 nights

Roaches inside and fights outside at 3am. This property also kept my cash deposit. I asked them to check the cameras from when I checked in but they refused and laughed at me saying they don’t collect cash deposits from people.

2

Tamara

May 18, 2024

·

Stayed 7 nights

There are roaches here, some of the items didn’t work like the kitchen light, or hot water. My fridge light was also out as well as the tv remote was missing a battery. Most of all I paid a deposit at check-in and when I went to get it, they tell me they waived the deposits but yet I paid $100 and been waiting for the return of it.

10

Aliochenia

Nov 21, 2024

·

Stayed 1 night

the beautiful helpful brunette woman with glasses at the front desk is just a gem. she pulls this whole operation together. someone needs to promote her if you haven’t already. shes the main reason the place got my business and money real talk.

10

Toni

Dec 18, 2022

·

Stayed 1 night

Great staff super friendly and helpful

2

Goldie

Jun 16, 2025

·

Stayed 1 night

The late was rude at the front desk.

8

Johnny

Jul 22, 2023

·

Stayed 1 night

Great Management Staff

2

Ronnie

Dec 28, 2023

·

Stayed 1 night

Well I was going to pay the room again in the morning and the lady up front was having a hard time telling me that I needed to pay in cash and as I was walking out the hotel to get cash the black manager yelled and said I have no common sense even though the card scanner wasn’t working and they still made me swipe so I told her she was kinda being a b word so she kicked me and my boyfriend out barely gave us time to move our stuff said she was going to call the cops this is a terrible hotel plus the roachs crawling all over us at night.

2

Toriell

Jan 1, 2023

·

Stayed 2 nights

Front desk night associate was extremely rude and not helpful at all

2

Jorge

Apr 7, 2025

·

Stayed 3 nights

The front desk lady was rude, polite, and not very nice

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Location

Several reviews raise safety concerns on the grounds, citing drug activity, late-night disturbances, and police presence. A few note the exterior looks fine or the location is decent, and one mentions it is not close to public transit.

Related guest reviews

4

Michelle

Feb 6, 2024

·

Stayed 1 night

Staff was super friendly and nice . I was woken multiple times with the police coming onto the property not sure what was happening that night. They also have a roach issue. I probably wouldn’t stay here again.

10

Bryan

Feb 28, 2024

·

Stayed 1 night

Fun experience nice location privacy good price win win situation

10

Monica

Nov 15, 2023

·

Stayed 7 nights

Not close to public transit

8

Samuel

May 24, 2025

·

Stayed 1 night

The hotel looks nice through the outside but it needs work through the inside.

2

Jeremiah

May 7, 2024

·

Stayed 3 nights

Roach motel, the place is infested. There were also multiple that people tried opening my door when I slept, one even tried to enter my window.

2

Alexander

Oct 17, 2024

·

Stayed 2 nights

Check in woman was fantastic. Facilities are the polar opposite. While waiting for an uber was cautioned by an unmarker police unit to not be outside at 11pm.

4

Luis

Jul 21, 2024

·

Stayed 7 nights

Externally the apartments look safe because they have a fenced property and nice because the builds look like they are painted and cared for. The room internally was a major disappointment.

2

David J

Nov 16, 2023

·

Stayed 6 nights

Good location, but terribly run down and dirty, roach-infested, dirty, holes in the wall, no smoke detecter (ripped out) Not even a disposable cup or glass. I have stayed in worse, but that hotel was in the rural part of South Korea in the 1976-77 era.

2

vincent

May 24, 2025

·

Stayed 1 night

Drug deals in the parking lot, some future felon I have to pay for, offered me crack in the parking lot. Pot smell was so bad that we left, people sitting in cars in the parking lot. If I weren’t armed, I would not have walked to the room…. It’s that bad.

4

youshin

Oct 20, 2023

·

Stayed 9 nights

Unsafe feeling here

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Dining

Not enough information in reviews.

Related guest reviews

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $50	2 $50	3 $50	4 $50	5 $50	6 $56	7 $56
8 $50	9 $50	10 $50	11 $50	12 $50	13 $56	14 $56
15 $50	16 $50	17 $50	18 $50	19 $50	20 $56	21 $51
22 $50	23 $50	24 $50	25 $50	26 $50	27 $56	28 $56
29 $50	30 $50

HomeTowne Studios by Red Roof Dallas - North Addison - Tollway

Prices for HomeTowne Studios by Red Roof Dallas - North Addison - Tollway

Monthly average prices

About this property

Location

Room options

Studio, 1 Queen Bed

Studio, 2 Double Beds

Studio, 1 Queen Bed, Accessible

Studio, 2 Double Beds, Accessible

Guest reviews of HomeTowne Studios by Red Roof Dallas - North Addison - Tollway

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about HomeTowne Studios by Red Roof Dallas - North Addison - Tollway

Considering this hotel for your Dallas trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23 $68	24 $59
25 $52	26 $52	27 $50	28 $45	29 $50	30 $55	31 $56