Name: Staybridge Suites Allentown West by IHG
Address: 327 Star Road, Allentown, Pennsylvania, United States of America, Allentown, Pennsylvania, US
Price range: $99–$289 per night
Rating: 8.28

What guests think

At Staybridge Suites Allentown West by IHG, travelers frequently praise the friendly staff, spacious suite-style rooms with kitchens, and a convenient location for road trips and visits to Dorney Park, with many stays described as comfortable and quiet.

Breakfast draws frequent praise for variety and quality, though a few reviews report occasional shortages or limited vegetarian options. Facilities include an indoor pool and pet-friendly setup, but the pool can feel small or crowded, and laundry or fitness areas and machines have occasional issues. Cleanliness and upkeep are mixed, with several reports of dirty bathrooms or furniture, lingering odors or smoke, worn rooms, and some noise between rooms or uncomfortable sofa beds. Expect roomy suites and warm service, but check room condition and amenities if you’re particular.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include an indoor pool and pet friendly setup; several guests enjoyed the pool, though some found it small or crowded. Laundry facilities are present but occasionally unclean or out of order, and a weekday social hour is mentioned.

Related guest reviews

10

Misti

Aug 22, 2025

·

Stayed 1 night

We had a wonderful stay. It was very nice to have a living area and kitchen. It was nice to have a convenient parking lot to park in after our last hotels. We walked to the diner for dinner which was just a .1 mile walk. Everything was perfect!

8

Fatema Rehman

May 17, 2024

·

Stayed 11 nights

This was my first time staying at Staybridge Hotel in Allentown, PA. I was there for a two-week extensive training and mostly out during my stay. However, I found the place and the room to be very functional and it had the right mix of furniture needed for my needs and the right amount of equipment such as cooking utensils, iron, and dryer. The laundry was free and that was great because we needed it. The front desk staff was excellent. They attended to all my requests, kept track of my packages and made sure I received them for which I am very thankful to them. Here are the following that the property can improve upon: 1. Housekeeping - they can make sure the garbage is taken out daily. 2. Cleanliness: the carpet on the property has a dirty feel to it. Also, the couches can have a better feel and I was reluctant to sit on them. overall it did not have a clean feeling. 3. Breakfast: I asked my brother to come to stay for the last night I was there and he got his room including the breakfast. When we went for breakfast in the morning there was hardly anything for the vegetarians. The breakfast staff simply said that they did not expect the amount of people that stayed over the weekend so they ran out of most items including eggs, yogurt, and milk.

8

Paula

Oct 23, 2025

·

Stayed 1 night

Nice suite, good service, couldn’t help us get Internet access, nice afternoon reception, poor breakfast foods.

10

Ann Marie

Sep 12, 2025

·

Stayed 2 nights

We stayed with our family of 3 plus Labrador. Pet fee was charged upon arrival and not part of the cost. It was worth the cost. Bed was comfortable. Daughter enjoyed using the indoor pool. We would stay there again.

8

Ellen

Apr 27, 2025

·

Stayed 2 nights

Staff was very very nice. Breakfast was amazing. Room was amazing. Pool was small and got overcrowded.

10

Brigitte

Sep 29, 2025

·

Stayed 2 nights

Placed us in a dog friendly spot right by an exit so it worked out perfectly for potty times, it was convenient.

10

Jocelyn C

Jul 7, 2025

·

Stayed 3 nights

Overall the stay was good! It was clean, the staff were friendly, check in was easy. Complimentary breakfast was good with fresh fruit and different things daily. The pool was clean. Outside they had seating, a fire pit, and two grills. I would stay there again!

8

Curtis

Jul 4, 2025

·

Stayed 3 nights

The hotel was great! Definitely staying here again ! The laundry / fitness area was not as clean as the rest of the hotel. One employee seemed overwhelmed maybe personal issues so tried to overlook it. Otherwise wonderful experience

10

Jenna

Sep 5, 2023

·

Stayed 6 nights

It was clean and had friendly helpful stay. One unique feature was the social hour mom-wed

6

Lance P

Jun 16, 2024

·

Stayed 12 nights

Washers and dryers didn’t work. Room was dirty in multiple places. Pets allowed and dog left a deposit on floor so my breakfast was ruined that day. Parking lot music was very loud one night. Guy serving breakfast was great. Left me check out late.

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Cleanliness

Feedback varies: many found rooms clean, but multiple reviews report dirty bathrooms or furniture, lingering smoke or odors, and occasional mold, hair, or dust.

Related guest reviews

2

Jennifer

May 20, 2025

·

Stayed 2 nights

I stayed here in May 2025 and had to switch rooms due to ants, a stained mattress, and unsanitary conditions. The second room wasn’t much better—visible dirt, questionable stains, and a broken A/C unit. Housekeeping ignored the Do Not Disturb sign twice, once even trying to enter while I was inside. I also felt uncomfortable and pressured by a staff member who insisted on knowing the reason for my stay and wrongly charged me a pet fee, despite my dog being a clearly marked service animal. A manager did remove the pet fee and confirmed these issues, but I wouldn’t recommend this hotel to anyone.

2

Chao

Aug 30, 2025

·

Stayed 1 night

Room is very outdated and dirty. The 6 person suite have 2 double bed and a single sofa bed. It can barely fit 5 people.

10

Anatilde

Sep 21, 2025

·

Stayed 2 nights

Very clean and staff were amazing.

4

E

Dec 17, 2024

·

Stayed 1 night

We have stayed at this property twice in the past and it was wonderful! This time was terrible. Check in with Jose was great, he was friendly and welcoming. Our room however was not clean. There was something spilled on the bathroom floor, mold in the shower, the furniture was filthy and tired looking and the bed was sloppily made. We had kids above us that made a lot of noise all night and kept us up. Sadly we won’t be staying here again. This hotel went downhill quickly.

10

Troy

Sep 2, 2025

·

Stayed 1 night

Friendly staff. Super clean room and lots of space and amenities in the room.

2

John

Nov 10, 2024

·

Stayed 1 night

Shower liner had boogers on it. Couldn’t close the window shades in any room.

6

Maribel

Aug 22, 2024

·

Stayed 1 night

The bathroom was not really clean, there was hair in the shower and the kids seen a few daddy long leg spiders in the room.

10

Cathy

Aug 26, 2025

·

Stayed 2 nights

The bathroom was dirty. There was about a 4 inch edge around the bathroom that had powder on it where the mop had failed to clean. Also, there was garbage under the sofa and Q-tips in the sofa

6

kevin

Jul 6, 2024

·

Stayed 1 night

Pull out couch was disgusting. Room had a terrible odor.

10

Helena

Jul 19, 2025

·

Stayed 2 nights

Breakfast was wonderful. The room was very clean. It was an all around superior stay.

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Rooms

Spacious suites with kitchens and comfortable beds are frequently praised, but some rooms feel dated, have strong fragrances or smoke smells, noise between rooms, very soft mattresses, slippery tubs, or undersized sofa beds.

Related guest reviews

8

James

Apr 5, 2024

·

Stayed 1 night

Typical suite hotel. Only downside: no dining area for 2 people. We usually find a small table or counter bar with 2 seats. Otherwise fine.

6

Angela

Jun 7, 2025

·

Stayed 1 night

The room had an overpowering air freshener smell. The shower knob on the spout needs work, the tub didn't drain well and when tub surface is wet its extremely slippery and with nothing to hold onto its extremely dangerous. When checking out I reported these issues and clerk didn't seem to care.

10

Susan

Feb 23, 2024

·

Stayed 6 nights

We stayed in a 2 bedroom, 2 bath suite. It was perfect for traveling family. Breakfast was better than most hotels in which I've stayed. Staff was very friendly.

4

Thomas

Sep 20, 2025

·

Stayed 1 night

My room was nice, property is nice, i could hear the occupants in the room next door, and upstairs. Sounded like cattle running around the room...my bed was so soft that i kept rolling to the center, for gosh sakes, replace the mattress. I got 2 hours sleep with the noise and the terrible bed

10

Cheryl

Feb 21, 2025

·

Stayed 1 night

Outstanding hotel! Staff is welcoming, pleasant and very helpful. Breakfast was very good. I love having a full-size fridge and freezer. The room is large and comfy, and I loved being able to spread out. I highly recommend this hotel!

10

MARLENA

Nov 3, 2024

·

Stayed 1 night

The room was very comfortable and spacious.

6

CESARINA

Jun 30, 2025

·

Stayed 2 nights

Hotel is ok. We stayed suite it says 6 adults , but really for 5 people sofa bed is just for one person.

10

Jennifer

Sep 13, 2025

·

Stayed 1 night

The property is beautiful, our room was big and nice, and the staff was helpful and friendly. We would definitely stay here again.

10

Dorothy

Jul 18, 2025

·

Stayed 1 night

Very comfortable room. Very clean. Nice kitchen and refrigerator. Lots of amenities. Will stay here again for sure.

6

Clint

Nov 30, 2025

·

Stayed 1 night

Couch bed could have been bigger.

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Service

Service is widely described as friendly, accommodating, and attentive at check in and during breakfast, though a few guests reported indifferent or intrusive interactions.

Related guest reviews

6

Angela

Jun 7, 2025

·

Stayed 1 night

The room had an overpowering air freshener smell. The shower knob on the spout needs work, the tub didn't drain well and when tub surface is wet its extremely slippery and with nothing to hold onto its extremely dangerous. When checking out I reported these issues and clerk didn't seem to care.

10

Charde'

Sep 14, 2025

·

Stayed 1 night

We stayed here to visit our son and I would most definitely stay here again. The hotel is clean, the rooms are nice and accommodating for whatever your needs are. The complementary breakfast was nice and clean and had plenty of options to choose from. The staff was very helpful and nice.

10

Stacey

Feb 6, 2024

·

Stayed 1 night

Checked in and was greeting immediately by a friendly, professional staff member. Hotel was clean, safe, quiet. Next morning we went to the complimentary breakfast. Food was hot, fresh and absolutely delicious. The gentleman that was taking care of the breakfast was very attentive and ask if I wanted him to make me plain scrabble eggs due to my dietary needs. Overall this hotel was an outstanding place to stay.. I highly recommend this place.

10

Cheryl

Feb 21, 2025

·

Stayed 1 night

Outstanding hotel! Staff is welcoming, pleasant and very helpful. Breakfast was very good. I love having a full-size fridge and freezer. The room is large and comfy, and I loved being able to spread out. I highly recommend this hotel!

8

Patricia

Sep 28, 2025

·

Stayed 1 night

Friendly staff and efficient check in. Comfortable bed and room amenities, along with a very good breakfast with many choices.

10

Roxanne

Nov 14, 2025

·

Stayed 1 night

The staff were great, the breakfast was wonderful and we had a late check out!

10

ruth

Mar 30, 2024

·

Stayed 2 nights

Every staff on this location was friendly. The staff during bfast was very attentive to us and everyone, he made sure we got all we needed. Thank you.

10

Greggory

Sep 3, 2025

·

Stayed 1 night

Lovely customer service

10

Susan

May 20, 2025

·

Stayed 1 night

We literally needed a place to sleep so we could be close to the PPL Center for Muhlenberg College commencement. We arrived late at night; I had messaged the hotel when I made the reservation to have them note the late arrival. They replied that it was taken care of. I called when we got on the road at 9:30pm just to reconfirm that we were guaranteed, and the front desk person was almost surprised by my doubt - "it's already noted in the reservation!" So, very on top of things. The night person was very friendly when we arrived. The room was newly renovated - very modern and tasteful. Comfy bed, for the relatively few hours we slept in it. Can't comment on breakfast - my husband had a blueberry scone he said was pretty good, plus some yogurt. I had asked him to get me eggs if there were any, so if I had a complaint it would be that the "egg maker was broken that morning" so there were no eggs. It happens. Great location - maybe 20 min from the PPL Center. I would absolutely stay here again!!

10

Jennifer

Sep 13, 2025

·

Stayed 1 night

The property is beautiful, our room was big and nice, and the staff was helpful and friendly. We would definitely stay here again.

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Location

Convenient for Dorney Park, highway access, and nearby stores; several guests also found it quiet. A few noted limited open restaurants nearby.

Related guest reviews

10

Misti

Aug 22, 2025

·

Stayed 1 night

We had a wonderful stay. It was very nice to have a living area and kitchen. It was nice to have a convenient parking lot to park in after our last hotels. We walked to the diner for dinner which was just a .1 mile walk. Everything was perfect!

10

Abdelaziz

Aug 26, 2025

·

Stayed 2 nights

Convenient location Easy access Nice and quiet

10

Felicia

Aug 5, 2025

·

Stayed 2 nights

Convenient to Dorney Park.

10

kenneth

Sep 16, 2024

·

Stayed 1 night

Was convenient to food and stores

8

Amy

Jul 9, 2023

·

Stayed 1 night

The location was good. Just a lot of closed restaurants around.

8

Katharine

Sep 20, 2025

·

Stayed 1 night

Good for a stop on the highway. The breakfast was better than typical.

10

Jesus

Nov 17, 2024

·

Stayed 1 night

Place is safe for families, Wawas is very close by, the place is very clean and up to date.

10

Roxanne

Jul 7, 2025

·

Stayed 2 nights

It was great . The beds were comfortable, it was very clean and the breakfast was delicious ! It’s only 13 minutes from Dorney park ! It was a great time for me and the family . Walmart was about 15 minutes away , which wasn’t bad either . I would definitely go back .

10

eric

Jul 1, 2025

·

Stayed 1 night

Great location, clean, courteous staff, modern

10

Susan

May 20, 2025

·

Stayed 1 night

We literally needed a place to sleep so we could be close to the PPL Center for Muhlenberg College commencement. We arrived late at night; I had messaged the hotel when I made the reservation to have them note the late arrival. They replied that it was taken care of. I called when we got on the road at 9:30pm just to reconfirm that we were guaranteed, and the front desk person was almost surprised by my doubt - "it's already noted in the reservation!" So, very on top of things. The night person was very friendly when we arrived. The room was newly renovated - very modern and tasteful. Comfy bed, for the relatively few hours we slept in it. Can't comment on breakfast - my husband had a blueberry scone he said was pretty good, plus some yogurt. I had asked him to get me eggs if there were any, so if I had a complaint it would be that the "egg maker was broken that morning" so there were no eggs. It happens. Great location - maybe 20 min from the PPL Center. I would absolutely stay here again!!

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Dining

Breakfast receives frequent praise for variety and quality, though a few reviews cite occasional shortages and limited vegetarian options.

Related guest reviews

8

Fatema Rehman

May 17, 2024

·

Stayed 11 nights

This was my first time staying at Staybridge Hotel in Allentown, PA. I was there for a two-week extensive training and mostly out during my stay. However, I found the place and the room to be very functional and it had the right mix of furniture needed for my needs and the right amount of equipment such as cooking utensils, iron, and dryer. The laundry was free and that was great because we needed it. The front desk staff was excellent. They attended to all my requests, kept track of my packages and made sure I received them for which I am very thankful to them. Here are the following that the property can improve upon: 1. Housekeeping - they can make sure the garbage is taken out daily. 2. Cleanliness: the carpet on the property has a dirty feel to it. Also, the couches can have a better feel and I was reluctant to sit on them. overall it did not have a clean feeling. 3. Breakfast: I asked my brother to come to stay for the last night I was there and he got his room including the breakfast. When we went for breakfast in the morning there was hardly anything for the vegetarians. The breakfast staff simply said that they did not expect the amount of people that stayed over the weekend so they ran out of most items including eggs, yogurt, and milk.

8

Paula

Oct 23, 2025

·

Stayed 1 night

Nice suite, good service, couldn’t help us get Internet access, nice afternoon reception, poor breakfast foods.

10

Darren

Oct 27, 2024

·

Stayed 1 night

The complimentary breakfast exceeded expectations. Rooms were modern and the staff were very friendly. Will book here when staying in the area.

10

Arlether

May 20, 2024

·

Stayed 2 nights

The room was clean, modern, and quiet. The breakfast buffet was very impressive.

10

Glenn

Oct 6, 2025

·

Stayed 3 nights

Best breakfast at a hotel ever!

8

Patricia

Sep 28, 2025

·

Stayed 1 night

Friendly staff and efficient check in. Comfortable bed and room amenities, along with a very good breakfast with many choices.

10

Roxanne

Nov 14, 2025

·

Stayed 1 night

The staff were great, the breakfast was wonderful and we had a late check out!

10

Stephen

Aug 25, 2025

·

Stayed 3 nights

Very nice hotel. Well run .establishment .. One of the best breakfast I've seen .

10

Susan

May 20, 2025

·

Stayed 1 night

We literally needed a place to sleep so we could be close to the PPL Center for Muhlenberg College commencement. We arrived late at night; I had messaged the hotel when I made the reservation to have them note the late arrival. They replied that it was taken care of. I called when we got on the road at 9:30pm just to reconfirm that we were guaranteed, and the front desk person was almost surprised by my doubt - "it's already noted in the reservation!" So, very on top of things. The night person was very friendly when we arrived. The room was newly renovated - very modern and tasteful. Comfy bed, for the relatively few hours we slept in it. Can't comment on breakfast - my husband had a blueberry scone he said was pretty good, plus some yogurt. I had asked him to get me eggs if there were any, so if I had a complaint it would be that the "egg maker was broken that morning" so there were no eggs. It happens. Great location - maybe 20 min from the PPL Center. I would absolutely stay here again!!

6

Tyrene

Jul 6, 2025

·

Stayed 2 nights

Good location. Cozy hotel and rooms. More seating in the breakfast area is needed. Soom rooms are updated and others are not. Could use a deep cleaning. Overall, enjoyed my stay.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$94
February	$100
March	$98
April	$110
May	$118
June	$131
July	$128
August	$128
September	$121
October	$133
November	$109
December	$101

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $136	17 $127	18 $166	19 $157
20 $99	21 $115	22 $121	23 $121	24 $115	25 $140	26 $140
27 $99	28 $119	29 $145	30 $289

Su	Mo	Tu	We	Th	Fr	Sa
				1 $179	2	3
4 $119	5 $115	6 $115	7 $115	8 $115	9 $196	10 $196
11 $101	12 $109	13 $109	14 $109	15 $109	16 $170	17 $166
18 $101	19 $109	20 $109	21 $109	22 $109	23 $138	24 $138
25 $101	26 $115	27 $120	28 $120	29 $120	30 $120	31 $109

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Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Accessible, Kitchen (Hearing, Mobility, Bathtub)

Suite, 1 Bedroom, Kitchen

Standard Suite, Kitchen

Studio Suite, 1 Double Bed, Accessible, Kitchen (Hearing, Bathtub)

Suite, 2 Bedrooms, Kitchen

Suite, 1 Bedroom, Kitchen (Feature)

Studio Suite, Accessible, Kitchen (Roll-In Shower)

Studio Suite, 1 Queen Bed, Kitchen

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Staybridge Suites Allentown West by IHG

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