Name: Holiday Inn Express Hotel & Suites Lenoir City Knoxville Area by IHG
Address: 1112 Highway 321 North, Lenoir City, Tennessee, United States of America, Lenoir City, Tennessee, US
Price range: $98–$287 per night
Rating: 8.25

What guests think

Reviews of Holiday Inn Express Hotel & Suites Lenoir City Knoxville Area by IHG describe a convenient stop off I-75 with generally clean rooms, friendly staff, and a well-liked breakfast, though upkeep and experiences vary across stays.

Several guests reported the indoor pool being closed or unheated, ice machines out of order, and visible water damage or mold, noting the property feels older. A few stays were disrupted by limited parking, hard-to-spot signage, or odors; one review detailed a gas leak evacuation. A sensible choice for an overnight stop if you're comfortable with some wear and occasional issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities are inconsistent: multiple reports of the indoor pool being closed or unheated, and ice machines out of order; parking can be limited. One stay reported a gas leak that led to an evacuation.

Related guest reviews

6

William

Nov 29, 2023

·

Stayed 1 night

Check-in staff unfriendly. Inadequate parking available. Convenient location, clean & quiet.

2

Jed

Oct 2, 2023

·

Stayed 2 nights

Hotel has a gas leak when we arrived. Was not able to stay the night

10

Pamela

Jul 9, 2023

·

Stayed 1 night

The area was a little short of parking, it otherwise very good.

4

Freddie

Aug 15, 2025

·

Stayed 1 night

Pool was closed, ice machine did not work, ceiling was leaking.

4

Frances

May 22, 2022

·

Stayed 1 night

Pool not open Ice machine on our floor not working, Staffs answer was ,"I\'ll report it". $259 a night!?!?!

10

Michael

Mar 4, 2024

·

Stayed 1 night

Pool not working.

10

Brad

Nov 4, 2025

·

Stayed 4 nights

Breakfast was better than expected. Cinnamon rolls were amazing. Friendly staff. Comfortable room. Indoor pool was closed

8

Ndawn

May 29, 2025

·

Stayed 1 night

Staff was friendly and accommodating! Beds were comfy and the pool was very welcoming for our toddlers to burn off some energy!

2

Anna

Oct 1, 2023

·

Stayed 2 nights

Upon pulling up at 10 pm to check we found the hotel had been evacuated. Everyone was standing outside. The staff there would get angry if i tried to ask questions about if we were going to be able to stay there and what was going on. I finally talked to a member of the fire department after waiting around for 45 min and they said there was a gas leak and the hotel was uninhabitable. We were left trying to find another hotel on a busy sold out football weekend for double the cost while other guests were allowed in one at a time to retrieve their belongings. I know the employees couldn’t have helped the gas leak but they very rude when people were just trying to figure out what was going on.

4

Jacqueline

Jun 9, 2023

·

Stayed 4 nights

I was up set that the pool had no heat. I called the week before to check the pool out and they told me it was all good. My grandkids were sad. That was one of the reasons I booked this hotel. The bathroom faucet leaked. The showerhead was very harsh on body.

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Cleanliness

Housekeeping and hygiene feedback is mixed: many guests found rooms clean and comfortable, but several reported musty or mold odors, visible water damage, stained or unclean linens, and occasional missed cleaning tasks. Maintenance-related leaks also affected perceived cleanliness.

Related guest reviews

6

Angela

May 21, 2023

·

Stayed 1 night

the toilet was stopped up we did not get to report it. the coffee maker was not emptied there was a pod left and a cleaning cloth was left in the room by the coffee maker.

10

Virginia

Nov 15, 2025

·

Stayed 1 night

Clean comfortable room.

4

Katie

Oct 9, 2025

·

Stayed 1 night

Wow was this a rough one night stay. We came up for a memorial service the next day, so we only needed a place to lay our heads, but I wish we had chosen somewhere else. I booked two king beds according to hotels.com, but came to find out that the listing was incorrect and that there are no kings at all anywhere in this hotel. That was a bummer, but I wish that had been our only issue. The room smelled musty, the blinds were operated by a remote that did not work so we couldn't get them to open, the TV had an error screen and would not connect, the air conditioning unit was so loud and was on and off all night, which meant we intermittently woke up in a sweat. We wanted to use the pullout couch for my daughter, but the mattress was covered in large stains and the hotel's only solution was to provide an extra mattress cover. And finally, the hallway absolutely reeked of weed. I was duped by the idea that I could count on a Holiday Inn Express to meet a certain standard, especially at the price we paid for our room (which was comparable to a much newer hotel that's close by), but this missed the mark big time and made for a really rough night on top of an already sad weekend.

6

robyn

May 26, 2025

·

Stayed 1 night

It’s in poor condition. Mold literally falling from the ceiling.

6

Thomas

Apr 11, 2022

·

Stayed 1 night

Towels were not clean in room.

8

Richard

Nov 6, 2024

·

Stayed 1 night

Was upset that my bathroom was dirty and someone had left cloths in closet. This tells me that the cleaners were lazy and not attentive. Shelf in bathroom had dirty sticky something goody, and clean face clothes displayed on top . Gross

4

Elaine

Dec 30, 2024

·

Stayed 1 night

Overall impression is that hotel needs updating. Leak on main floor. Dark reception. Bathtub needs recalking . Marks on towels and sheets. Would not recommend this hotel

6

Jessica

Aug 2, 2025

·

Stayed 1 night

Breakfast was ok. Did not like the water damage and mold around the window of our room.

4

Jessika

Mar 18, 2025

·

Stayed 1 night

Smelt like mold and woke up itching all night. My daughter’s also woke up itching so it wasn’t just me. I do not recommend this place.

2

Thomas

Apr 9, 2025

·

Stayed 1 night

Dated - smells bad

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Rooms

Rooms are generally comfortable and some are spacious, but the property feels dated. Guests noted issues like noisy or inconsistent A/C, malfunctioning blinds or TVs, broken USB ports, and light intrusion due to limited blackout coverage.

Related guest reviews

2

GARY

Aug 16, 2024

·

Stayed 1 night

Biggest complaint was our room faced the parking lot of the comfort Inn next door and the floodlights made it like trying to sleep on the sun. No exaggeration. No black out curtains hung a bedspread and towels still was super bright. Can’t believe we are the first to complain. A simple black out curtain would solve this easily.

6

Randy J

Jul 2, 2025

·

Stayed 1 night

Great Breakfast, updated old-school property.

4

Carl

Jan 3, 2025

·

Stayed 1 night

The staff was very nice, and there was a decent amount of space in the room, but our room was not listed in the directions when you get off the elevator (all other rooms directed either left or right), and the beds were very uncomfortable. None of us got a good nights sleep. There was a decent variety for breakfast, and what we had all tasted good, but it was all lukewarm, and we got there about 30 min after breakfast started.

4

Katie

Oct 9, 2025

·

Stayed 1 night

Wow was this a rough one night stay. We came up for a memorial service the next day, so we only needed a place to lay our heads, but I wish we had chosen somewhere else. I booked two king beds according to hotels.com, but came to find out that the listing was incorrect and that there are no kings at all anywhere in this hotel. That was a bummer, but I wish that had been our only issue. The room smelled musty, the blinds were operated by a remote that did not work so we couldn't get them to open, the TV had an error screen and would not connect, the air conditioning unit was so loud and was on and off all night, which meant we intermittently woke up in a sweat. We wanted to use the pullout couch for my daughter, but the mattress was covered in large stains and the hotel's only solution was to provide an extra mattress cover. And finally, the hallway absolutely reeked of weed. I was duped by the idea that I could count on a Holiday Inn Express to meet a certain standard, especially at the price we paid for our room (which was comparable to a much newer hotel that's close by), but this missed the mark big time and made for a really rough night on top of an already sad weekend.

10

Reece

Sep 28, 2024

·

Stayed 1 night

Great stay right outside of Knoxville! Quiet and convenient.

10

Megan

Jun 3, 2025

·

Stayed 1 night

We had a wonderful stay! The room was clean, bed was comfortable, the breakfast wa delicious with many options to choose from, and the staff was very friendly and helpful.

8

Rebecca

May 15, 2025

·

Stayed 1 night

Front desk staff was helpful when needed. All 4 USB ports in room 208 were unusable due to being either crooked when installed or having been broken over time. The room was spacious and clean. The tub had a constant leak though

10

Mike

May 19, 2024

·

Stayed 1 night

Unfortunately, we arrived around midnight and did not get to experience all the amenities. However, our stay was quiet and comfortable.

8

Ndawn

May 29, 2025

·

Stayed 1 night

Staff was friendly and accommodating! Beds were comfy and the pool was very welcoming for our toddlers to burn off some energy!

6

Danielle

Oct 25, 2025

·

Stayed 1 night

Rooms were a bit outdated.

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Service

Service is often friendly and helpful, with smooth check-ins and staff who accommodate requests. However, several guests encountered unfriendly or unhelpful interactions, and one evacuation event drew complaints about staff communication.

Related guest reviews

6

William

Nov 29, 2023

·

Stayed 1 night

Check-in staff unfriendly. Inadequate parking available. Convenient location, clean & quiet.

10

Danette

May 17, 2025

·

Stayed 1 night

The lady at desk was polite friendly helpful

10

Megan

Jun 3, 2025

·

Stayed 1 night

We had a wonderful stay! The room was clean, bed was comfortable, the breakfast wa delicious with many options to choose from, and the staff was very friendly and helpful.

10

Mary

Dec 16, 2024

·

Stayed 1 night

Staff was very friendly and easy checkin! We stay here often when visiting with family. Rooms are always clean!

10

April

Oct 21, 2023

·

Stayed 1 night

We had to take an overnight trip to Maryville, Tennessee from 30 miles South of Atlanta Georgia, we arrived ahead of 3pm check-in and the room was already cleaned and ready and we were able to check-in early.Friendly staff went above and beyond. It was a safe area, just off I-75. There are lots of places to eat, get fuel or shop. If you are in the Lenoir City area I would definitely recommend this to others for their travels to Tennessee.

8

Ndawn

May 29, 2025

·

Stayed 1 night

Staff was friendly and accommodating! Beds were comfy and the pool was very welcoming for our toddlers to burn off some energy!

10

Amy

May 14, 2025

·

Stayed 1 night

Room was very clean. Staff very helpful.

8

Antwan

Apr 9, 2022

·

Stayed 1 night

When I checked in, the receptionists were very nice, however, when I was checking out, the receptionist was not too pleasant.

2

Anna

Oct 1, 2023

·

Stayed 2 nights

Upon pulling up at 10 pm to check we found the hotel had been evacuated. Everyone was standing outside. The staff there would get angry if i tried to ask questions about if we were going to be able to stay there and what was going on. I finally talked to a member of the fire department after waiting around for 45 min and they said there was a gas leak and the hotel was uninhabitable. We were left trying to find another hotel on a busy sold out football weekend for double the cost while other guests were allowed in one at a time to retrieve their belongings. I know the employees couldn’t have helped the gas leak but they very rude when people were just trying to figure out what was going on.

8

Miguel

Jul 6, 2024

·

Stayed 1 night

Bathroom not updated correctly. I overheard after we requested a 1st floor room that they keep the 1st floor for people with dogs. I feel they should had mentioned it at booking time. The staff can be more friendly. Also they need to learn to keep staff arguments away from customers.

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Location

Convenient just off I-75, with nearby restaurants, fuel, and a generally quiet setting, making it a practical stopover. Some guests found signage and access tricky due to its position behind another hotel, and the immediate area felt jumbled to a few.

Related guest reviews

6

Gary

Mar 17, 2022

·

Stayed 1 night

The hotel was not bad, but not as nice as other HIEs i have stayed at. Clean facility and friendly, helpful staff. Getting into the property is a bit of a challenge due to it being behind another hotel.

10

torrey

Mar 25, 2023

·

Stayed 1 night

The only thing that we had trouble with was finding the sign to the hotel.

10

Meghan

Jun 18, 2023

·

Stayed 1 night

Great location right off of 75. Plenty of restaurants and gas nearby. Front desk super friendly and very nice room.

10

Reece

Sep 28, 2024

·

Stayed 1 night

Great stay right outside of Knoxville! Quiet and convenient.

10

Samantha

Aug 28, 2025

·

Stayed 1 night

Stay was wonderful. Located in a jumbled area but the facility is clean and the breakfast buffet was wonderful and fresh.

10

michael

Mar 28, 2024

·

Stayed 1 night

close to a lot of places

10

April

Oct 21, 2023

·

Stayed 1 night

We had to take an overnight trip to Maryville, Tennessee from 30 miles South of Atlanta Georgia, we arrived ahead of 3pm check-in and the room was already cleaned and ready and we were able to check-in early.Friendly staff went above and beyond. It was a safe area, just off I-75. There are lots of places to eat, get fuel or shop. If you are in the Lenoir City area I would definitely recommend this to others for their travels to Tennessee.

6

Steven

Jun 24, 2025

·

Stayed 1 night

Ok, not the best I’ve ever been to. The hotel share a parking lot with another budget hotel and it seemed there were always people milling around the parking area … don’t have a clue why.

8

Debbie

Jun 26, 2025

·

Stayed 1 night

Good location

8

Michael

Feb 21, 2025

·

Stayed 1 night

I stay at this hotel on my return trip from Florida (to Michigan). After driving all day, and sometimes in awful weather, this is a wonderful place to recover.

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Dining

Breakfast earns frequent praise for taste and selection, with several mentions of standout items like cinnamon rolls. A few guests found it only okay or served lukewarm.

Related guest reviews

10

Shateena

Jun 12, 2022

·

Stayed 1 night

I love how clean and modern the hotel is. And the breakfast was pretty good too!

6

Randy J

Jul 2, 2025

·

Stayed 1 night

Great Breakfast, updated old-school property.

4

Carl

Jan 3, 2025

·

Stayed 1 night

The staff was very nice, and there was a decent amount of space in the room, but our room was not listed in the directions when you get off the elevator (all other rooms directed either left or right), and the beds were very uncomfortable. None of us got a good nights sleep. There was a decent variety for breakfast, and what we had all tasted good, but it was all lukewarm, and we got there about 30 min after breakfast started.

10

Corrina

Dec 3, 2024

·

Stayed 1 night

Loved their breakfest

10

Megan

Jun 3, 2025

·

Stayed 1 night

We had a wonderful stay! The room was clean, bed was comfortable, the breakfast wa delicious with many options to choose from, and the staff was very friendly and helpful.

10

Clark

Aug 10, 2023

·

Stayed 2 nights

Very clean, pleasant staff. Breakfast was great this morning. Would stay here again!

10

Samantha

Aug 28, 2025

·

Stayed 1 night

Stay was wonderful. Located in a jumbled area but the facility is clean and the breakfast buffet was wonderful and fresh.

6

Jessica

Aug 2, 2025

·

Stayed 1 night

Breakfast was ok. Did not like the water damage and mold around the window of our room.

8

Patricia

Jun 7, 2022

·

Stayed 1 night

Convenient stop on a cross country trip. Nice room. tasty breakfast options.

10

Brad

Nov 4, 2025

·

Stayed 4 nights

Breakfast was better than expected. Cinnamon rolls were amazing. Friendly staff. Comfortable room. Indoor pool was closed

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Month	Average price
January	$96
February	$100
March	$128
April	$115
May	$124
June	$122
July	$97
August	$100
September	$143
October	$124
November	$121
December	$104

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $196	18 $135	19 $167
20 $112	21 $127	22 $135	23 $147	24 $147	25 $287	26 $259
27 $111	28 $136	29 $141	30 $144

Su	Mo	Tu	We	Th	Fr	Sa
				1 $127	2 $227	3 $239
4 $111	5 $119	6 $120	7 $127	8 $111	9 $215	10 $191
11 $100	12 $111	13 $120	14 $127	15 $151	16 $255	17 $287
18 $101	19 $111	20 $131	21 $128	22 $112	23 $132	24 $129
25 $98	26 $109	27 $121	28 $118	29 $102	30 $131	31 $135

Holiday Inn Express Hotel & Suites Lenoir City Knoxville Area by IHG

Prices for Holiday Inn Express Hotel & Suites Lenoir City Knoxville Area by IHG

Monthly average prices

About this property

Location

Room options

Standard Room

Suite, 1 King Bed

Standard Room, 1 King Bed

Suite, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Suite, Multiple Beds, Accessible (Accessible Tub)

Standard Room, 2 Queen Beds

Guest reviews of Holiday Inn Express Hotel & Suites Lenoir City Knoxville Area by IHG

Who stays here?

What guests think

Property Policies

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FAQs about Holiday Inn Express Hotel & Suites Lenoir City Knoxville Area by IHG

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