Name: Clarion Inn Willow River
Address: 1990 Governor Winfield Dunn Parkway, Sevierville, Tennessee, United States of America, Sevierville, Tennessee, US
Price range: $89–$241 per night
Rating: 9.2

What guests think

Clarion Inn Willow River draws repeated praise for friendly staff, clean, spacious rooms, and family-friendly pools with a small lazy river, while offering a quieter location a short drive from area attractions and a breakfast many guests enjoy.

However, several reviews mention dated furnishings, occasional odors, and noise from the road, plumbing, or nearby helicopters. Guests also report mixed mattress comfort, sporadic maintenance issues (A/C or plumbing), and occasional pool concerns such as strong chlorine smell or cloudy water. Overall, expect a comfortable, value-minded stay with well-liked amenities in a setting away from the busiest strips.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are open 24 hours, with an outdoor pool and small lazy river many families enjoy. Some guests noted strong chlorine smells, occasional crowding or upkeep issues, and parking can be tight at times.

Related guest reviews

4

Elizabeth

Aug 7, 2025

·

Stayed 2 nights

The pool area was wild as ever! People blasting music, packing around drinks in the containers, bringing in cases of beer and carrying on with horrific language with no regards to the children in the area.

10

Cara

Sep 23, 2024

·

Stayed 2 nights

Very friendly staff. Easy check-in. All areas of the hotel were clean, well-lit, towels were plentiful in the pool and hot tub area, coffee area was clean and maintained all day. Plenty of rolling carts and plenty of free parking. Pools, lazy river, and hot tub were very clean.

10

Sarah

Sep 5, 2024

·

Stayed 1 night

The motel was lovely. The lazy river was terrific. Clean and quiet. Only 1 guest washer and dryer available is my only complaint. Not enough of a problem to bring down the score.

10

Melissa

Nov 5, 2025

·

Stayed 1 night

Was only there for over night but would stay again. Parking was tight. Room was clean and the staff was helpful and friendly

6

Jennifer

Apr 22, 2025

·

Stayed 2 nights

Rooms were average and a bit past their prime. The poil was cloudy and we saw staff mopping around the pool and rinsing the mop in the pool. We were grossed out and never used it.

10

Pam

Jun 14, 2025

·

Stayed 4 nights

Very nice amenities and good location. Lazy river and 24 hour hot tub a plus!

10

Heather

Aug 16, 2023

·

Stayed 5 nights

Great stay. The rooms were very comfortable and the staff was friendly and helpful. Breakfast every morning was hot, ready, and plentiful. The location was ideal fo us as we did not want to stay in the busy part of Pigeon Forge or Gatlinburg. The indoor and outdoor pools could use some upgrading and there were never more than 2 tubes for the small lazy river when we wanted to use it.

10

Richard

Jun 13, 2024

·

Stayed 1 night

Great place very clean. Parking for large vehicles and vehicles with trailers.

10

Melissa

Jul 25, 2025

·

Stayed 4 nights

Check-in was easy and Pam was very nice. She explained where everything was and the process was quick. The hotel had a wonderful smell throughout the halls and in our room. The room was clean and beds/pillows super comfy. There was a pullout couch but we never utilized it so I can’t speak on how comfortable it was. There was a balcony with some chairs that was nice to sit in. There was a small coffee pot, fridge and microwave in the room as well. Breakfast was complimentary and very good. Biscuits, gravy, eggs, sausages, hash, hashbrowns and cinnamon apples were on the hot bar. There were breads to toast as well as yogurt oatmeal and cereal. A waffle station, juice and coffee bar were also very nice. Indoor pool and an amazing hot tub are open 24 hours. Outdoor pool and lazy river were nice too. Any staff we interacted with were very nice. Hotel is a quick drive to pigeon forge, depending on traffic but never took us more than 20 minutes. For the location, price and cleanliness we will definitely stay here again.

8

Shauna

Jul 15, 2025

·

Stayed 3 nights

The breakfast was excellent consistently everyday which was great. We enjoyed the pool with the lazy river. Great place to just relax and enjoy the atmosphere. I do wish the outside pool was open earlier than it is, but the indoor pool is open 24 hours which is better than most hotels. All in all it was a great stay.

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Cleanliness

Rooms and common areas are frequently described as very clean; housekeeping is generally reliable. Some guests reported odors, dated carpets, or occasional pests/maintenance oversights.

Related guest reviews

4

Mary

Nov 28, 2025

·

Stayed 2 nights

There was a chemical smell that was so strong I had to open the door.

10

DENNIS

Aug 29, 2025

·

Stayed 2 nights

Clean room, very friendly staff, easy parking, great location and very, quiet. Loved that it had its own private balcony. Breakfast was really good as well. You had multiple choices to choose from for breakfast! Will be staying here again on our next trip

10

Irma

Nov 7, 2023

·

Stayed 2 nights

The only we had there ants in the room, we to go to customer service and ask for ants spray to put in the room than we had to spray with smell a way . That’s the only complaints we had. Everything else was fine thanks Irma ballard

8

David

Sep 20, 2024

·

Stayed 2 nights

Super friendly staff. Very clean hotel. Room was very comfortable and very nice with fireplace. Also quiet. One small cockroach in the bathroom which made us panic but after searching the room we didn’t find any so hope that’s the end of it. We’ll stay here again.

8

Kristen

Apr 28, 2024

·

Stayed 2 nights

The lobby and main areas smelled musty like cigarette smoke. The room felt clean. Beds very firm and comfortable.

10

Sheila

Nov 19, 2025

·

Stayed 1 night

Check in was easy, room was clean and bed was comfortable.

10

Shelby

Nov 12, 2024

·

Stayed 4 nights

Very clean hotel and friendly staff with the best breakfast I have ever had at a hotel, and even better than most restaurants. I would stay here again.

10

paula

May 28, 2024

·

Stayed 4 nights

Carpet was dated, not vacumed and smelly, balcony rusted, cob webs, hall stairwell musty and dirty old carpet.

10

kathy

Jul 13, 2025

·

Stayed 2 nights

Very clean,quite, front desk was always nice and helpful.. love the breakfast very yummy.. Thank you hope to come back soon

4

Susie

Oct 30, 2024

·

Stayed 3 nights

This has been our "go to" hotel when we come into town to visit family. This stay was our worst experience sadly. We were getting ready for bed, when we realized we were not the only ones staying in our room. The small, four-legged guy was not a paying guest. Granted, this hotel is right beside a river (not a river "view", just a river behind the hotel). I immediately called the front desk, and the poor, seet young lady was totally unprepared for this sort of situation. I had to tell her to get us a different room...now. She brought the new room keys to our door, but moving is not convenient for us, as it\'s just me and my son with multiple disabilities. He was very shaken by the whole experience. We have to travel with a lot of "necessities", so it took 2 trips with a cart to go down the hallway, all the way next to an exit door. I\'m not sure we will be going back to this location. Although she apologized, besides getting another room for us there was no offer to "make it right". I inquired, but of course it was nighttime, no supervisor was available and no one ever got back with me. When I took my first shower in the "new room" the tub/shower would not drain and the sink would not drain. Gross.

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Rooms

Many rooms are large, some with balconies, fireplaces or jetted tubs; beds are often comfortable. Several reviews mention dated furnishings, occasional noise (road, plumbing, helicopters), weak Wi-Fi in spots, and some mattresses or A/C needing attention.

Related guest reviews

10

DENNIS

Aug 29, 2025

·

Stayed 2 nights

Clean room, very friendly staff, easy parking, great location and very, quiet. Loved that it had its own private balcony. Breakfast was really good as well. You had multiple choices to choose from for breakfast! Will be staying here again on our next trip

8

Kimberly

Dec 6, 2024

·

Stayed 5 nights

We were in room 115 which was a suite including a fireplace and hot tub. The fireplace was nice. We did not use the hot tub, so I can’t comment on it. There is no other sitting arrangement except for the bed or sofa which is a sofa bed and just using it as a sofa it was horribly UNCOMFORTABLE. The TV reception was awful with most of the channels not working and when watching a channel that did have reception, every couple of minutes it would go off line and a message would appear stating bad signal. We wanted to stay in and rest as well as shop a little, but you could not sit on the sofa very long not to mention it either sits low to the floor or is just broken down low to the floor. The staff was very nice and we love the location of the hotel.

6

Jasper

May 30, 2023

·

Stayed 2 nights

One reason we booked this hotel was for the location—close to but away from the noisy, crowded center of town. We didn’t know there was a helicopter tour business across the street, so they were flying over the hotel constantly! There was only one elevator and it was on the opposite end of the building from reception. The room itself was clean and had a small balcony. It was dated—many nicks in furniture and need for paint. The bed also was old and spongy. The paper products were very poor quality. The buffet breakfast was quite good—better than most hotels have.

10

Janie

Sep 30, 2025

·

Stayed 1 night

Large room.

6

Julie

Apr 20, 2025

·

Stayed 1 night

Overall property was good, breakfast had a lot of choices but the air conditioner in our room was broke it stayed hot most of the time in the room but we only stayed 1 night

10

Michael

Jun 20, 2025

·

Stayed 1 night

Great room, great location, enjoyed the tub.

10

Tiffany

Sep 17, 2025

·

Stayed 1 night

Really nice place. The building is more stately than I would have expected, and I was delighted at how big my room is and that it has a balcony! If I return to the area, definitely staying here again.

8

Diane

Aug 11, 2025

·

Stayed 2 nights

Pros: Friendly staff, clean rooms, excellent breakfast. They're using a nice air freshener scent in the lobby and rooms with a pleasant smell. The pool/lazy river area is lovely and well maintained. Cons: We upgraded to a King Suite which was situated on the front of the property on a busy road so the road noise was constant. Also, these King suites have a jazuzzi soaking tub and evidently the people above or below us filled theirs at 10pm one night. It was crazy loud hearing the water rush through the pipes for about 30 minutes. We could barely hear our TV over the noise! LOL! Overall, a nice place but if we stay there again we will ask for a quieter room at the back of the property.

6

lonnie

Sep 18, 2023

·

Stayed 1 night

Very noisy room water pipes run through room

8

Kristin

Jun 20, 2025

·

Stayed 2 nights

Everything was great except the bed.. it’s the most uncomfortable bed I’ve ever slept in. They defiantly need to update those.

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Service

Staff are widely described as friendly, welcoming, and accommodating, with smooth check-in. A few guests experienced inconsistent follow-up or less helpful responses when problems arose.

Related guest reviews

10

Kathryn

Oct 23, 2025

·

Stayed 1 night

Very good experience. Very clean, excellent service from check in to check out. All the staff was very pleasant.

10

Todd

Jun 13, 2025

·

Stayed 3 nights

I would recommend this place to anyone clean, staff was very pleasant and helpful

10

Amy

Mar 14, 2023

·

Stayed 1 night

Everything was wonderful. Staff was great, property was clean, room was wonderful, breakfast top notch!

10

Cynthia

Nov 23, 2024

·

Stayed 1 night

The most AMAZING front desk, staff at night. They were so lovely.

8

Evelyne

Aug 9, 2023

·

Stayed 2 nights

We were situated at the end of the hall and the WIFI service was extremely up and down. More down than anything. Also the maid had forgotten to do our room one night out of a two night stay. When I first checked in and asked questions about the property the girl did not seem to know a lot. Maybe better training is needed. This property is found quite a bit always from downtown sevierville where there are more eating options. I would not stay there again only due to the location.

8

Robin

Aug 17, 2025

·

Stayed 2 nights

Check-in was easy and convenient, with extremely helpful staff. Later, housekeeping was very helpful, bringing me orange juice from the breakfast bar to my room, since I have difficulty walking and all drink machines on all floors had been empty for 3 weeks - staff was trying hard to find out why and were themselves very frustrated with that issue. Overall, I would stay there again!

10

John

May 15, 2024

·

Stayed 1 night

We come through Tennessee often and this is our favorite place to stay. The staff is great. The beds are comfortable. We always rest well.

10

Melissa

Jul 25, 2025

·

Stayed 4 nights

Check-in was easy and Pam was very nice. She explained where everything was and the process was quick. The hotel had a wonderful smell throughout the halls and in our room. The room was clean and beds/pillows super comfy. There was a pullout couch but we never utilized it so I can’t speak on how comfortable it was. There was a balcony with some chairs that was nice to sit in. There was a small coffee pot, fridge and microwave in the room as well. Breakfast was complimentary and very good. Biscuits, gravy, eggs, sausages, hash, hashbrowns and cinnamon apples were on the hot bar. There were breads to toast as well as yogurt oatmeal and cereal. A waffle station, juice and coffee bar were also very nice. Indoor pool and an amazing hot tub are open 24 hours. Outdoor pool and lazy river were nice too. Any staff we interacted with were very nice. Hotel is a quick drive to pigeon forge, depending on traffic but never took us more than 20 minutes. For the location, price and cleanliness we will definitely stay here again.

4

Susie

Oct 30, 2024

·

Stayed 3 nights

This has been our "go to" hotel when we come into town to visit family. This stay was our worst experience sadly. We were getting ready for bed, when we realized we were not the only ones staying in our room. The small, four-legged guy was not a paying guest. Granted, this hotel is right beside a river (not a river "view", just a river behind the hotel). I immediately called the front desk, and the poor, seet young lady was totally unprepared for this sort of situation. I had to tell her to get us a different room...now. She brought the new room keys to our door, but moving is not convenient for us, as it\'s just me and my son with multiple disabilities. He was very shaken by the whole experience. We have to travel with a lot of "necessities", so it took 2 trips with a cart to go down the hallway, all the way next to an exit door. I\'m not sure we will be going back to this location. Although she apologized, besides getting another room for us there was no offer to "make it right". I inquired, but of course it was nighttime, no supervisor was available and no one ever got back with me. When I took my first shower in the "new room" the tub/shower would not drain and the sink would not drain. Gross.

10

Ingo-Lori

Nov 28, 2025

·

Stayed 3 nights

Very friendly, always helpful. Very nice area

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Location

Quieter setting by the river a short drive to area attractions, restaurants, and highways appeals to many. Some mention road or helicopter noise and tricky traffic exits.

Related guest reviews

10

Donald

Sep 10, 2023

·

Stayed 2 nights

very nice location

10

Rick

May 20, 2025

·

Stayed 4 nights

Great stay for a guys golf trip! Clean, great breakfast and good location.

6

Jasper

May 30, 2023

·

Stayed 2 nights

One reason we booked this hotel was for the location—close to but away from the noisy, crowded center of town. We didn’t know there was a helicopter tour business across the street, so they were flying over the hotel constantly! There was only one elevator and it was on the opposite end of the building from reception. The room itself was clean and had a small balcony. It was dated—many nicks in furniture and need for paint. The bed also was old and spongy. The paper products were very poor quality. The buffet breakfast was quite good—better than most hotels have.

10

Rebecca

Jan 1, 2024

·

Stayed 1 night

Convenient to Sevierville without getting in the crazy traffic

10

James

May 24, 2025

·

Stayed 2 nights

We stay every time we go back home. Good place. Quiet and clean. Far enough away from the tourist trash, but close enough to get to anything you need to quick.

10

Jessica

May 2, 2025

·

Stayed 1 night

We were in town for just one night for a volleyball tournament, and this hotel was a quick 10-minute drive straight up the highway to the Sevierville Convention Center, super convenient. The exterior is absolutely charming and gave off that cozy, old Charleston vibe. The staff was so friendly and welcoming. We arrived earlier than expected, and they were kind enough to let us check in before the official time. Breakfast was delicious with lots of great options. We’ll definitely be staying here again next time we’re in Sevierville!

8

Debra

Aug 24, 2025

·

Stayed 3 nights

We enjoyed our stay. The hotel is a little dated, but they do take care of keeping it clean. The breakfast is excellent. The great thing about this hotel is the location. It’s off the beaten bumper to bumper path, but doesn’t take long to get to everything.

10

Laura

Jul 31, 2025

·

Stayed 4 nights

So close to everything that we wanted to do. Room was very clean, staff was very friendly, breakfast options were above avaerage from other hotel breakfasts. The price for this hotel was also good too, would highly recommend!

10

Michael

Nov 2, 2024

·

Stayed 6 nights

Great hotel, great location

8

Lisa

Aug 4, 2024

·

Stayed 1 night

The facilities were devorated very nice and clean. Oversized it was a very good experience. The only negative things to mention was the water pressure for the shower was very weak, no bathtub, no vent in the bathroom made it hot and foggy and the last thing was there was no redlight to get out onto the 4 lanes of traffic.

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Dining

Breakfast is frequently highlighted as generous and tasty with hot options and waffles. Some found it repetitive or noted occasional upkeep/cleanliness issues during busy periods.

Related guest reviews

8

amanda

Nov 15, 2025

·

Stayed 1 night

Staff was super nice, and the breakfast was HUGE, and actually really good!

8

Brittany

Feb 9, 2025

·

Stayed 1 night

Such a gorgeous hotel. Really gives a cozy feel. Breakfast could have been better. With a busy Saturday, the hot breakfast cases were not well maintained.

10

Donald

Nov 3, 2025

·

Stayed 2 nights

Great hotel! Nice rooms.great breakfast! Clean. Convenient. Good price.

10

PATRICK

Nov 15, 2025

·

Stayed 1 night

Great room! Breakfast disappointing.

8

Ruby

Sep 29, 2025

·

Stayed 1 night

Great breakfast. Friendly staff. Comfortable beds.

10

Marie

May 3, 2024

·

Stayed 4 nights

Our stay was amazing. We had an accessible room and it was perfect. I would have liked a room with a different view besides the street, but it was overall comfortable. The breakfast was good, more fresh fruit options would have been nice. The baked apples still had the skin on them and were difficult to eat.

10

Justine

Jul 6, 2024

·

Stayed 5 nights

Love that the indoor pool and coffee is 24 hours. The breakfast was really good and served till 11 am so you don't have to be up extra early to make breakfast hours.

10

Shelby

Nov 12, 2024

·

Stayed 4 nights

Very clean hotel and friendly staff with the best breakfast I have ever had at a hotel, and even better than most restaurants. I would stay here again.

10

Nakeyla

Jul 22, 2024

·

Stayed 2 nights

The breakfast was excellent. I give it a 10 out of10 the bed were comfortable. I slept great I indoor pool and the outdoor pools. Excellent staff was very helpful and knowledgeable. I will be back.

8

Heather

Oct 6, 2025

·

Stayed 3 nights

Breakfast was good but the same stuff for days in a row. And mattress was so uncomfortable. Other than that it was nice and a good rate.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$80
February	$85
March	$106
April	$107
May	$111
June	$116
July	$120
August	$111
September	$104
October	$145
November	$106
December	$110

Su	Mo	Tu	We	Th	Fr	Sa
				1 $121	2 $166	3 $166
4 $105	5 $113	6 $105	7 $121	8	9	10 $185
11 $129	12 $145	13 $145	14 $161	15	16 $241	17 $241
18 $129	19 $137	20 $137	21 $153	22 $153	23 $168	24 $193
25 $105	26 $105	27 $105	28 $105	29 $105	30 $145	31 $145

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $112	16 $115	17	18	19 $228
20 $90	21 $89	22 $96	23 $97	24	25 $153	26 $165
27 $96	28 $101	29 $111	30 $113

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed with Sofa Bed (2 Person Sofabed)

Suite, 1 King Bed with Sofa Bed, Accessible

Standard Room

Room, 1 King Bed with Sofa Bed, Accessible

Suite, 1 King Bed with Sofa Bed (2 Person Sofabed)

Room, Multiple Beds, Accessible

Guest reviews

Superb

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Clarion Inn Willow River

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