Name: Hampton Inn South Hill
Address: 200 Thompson Rd, I85 Us 58, South Hill, Virginia, United States of America, South Hill, Virginia, US
Price range: $114–$181 per night
Rating: 8.48

What guests think

Across recent reviews of Hampton Inn South Hill, guests frequently praise the friendly front desk and solid hot breakfast, while many also report dated rooms with maintenance issues and inconsistent cleanliness—especially in bathrooms—and occasional check-in frustrations.

Several mention ongoing or recent renovations, with nice common areas but guestrooms that can feel old or mismatched. Room comfort and size vary, and some report loud AC, limited gym and a rough-looking pool, plus intermittent TV or Wi‑Fi. Expect friendly service with variable room quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feel dated and limited; reviews mention a very small outbuilding gym, an unclean-looking pool, and occasional equipment outages like an ice machine, though some common areas appear recently refreshed during ongoing renovations.

Related guest reviews

10

Hollis

Jan 2, 2025

·

Stayed 1 night

Have stayed here several times. Always very clean and quiet. In and out of parking lot is a breeze.

6

John

Jan 2, 2024

·

Stayed 1 night

Just okay. The place needs some maintenance and updating. Our room ceiling had ugly roof leak stains, and the elevator buttons were badly worn. It appeared that all the other nearby properties were newer. The breakfast was good.

6

Cathy

Jun 6, 2025

·

Stayed 1 night

The accessible room we booked online was not avaliable when we checked in. We were given a room without handicap accessibility. The room was clean but it had just been cleaned and the smell of disinfectant was so strong we had to leave our room and go back out until the smell subsided. This must be an older Hampton Inn as they were renovating and all of the furniture and bedding was shop worn. We love Hampton Inn but this wasn't a pleasant stay for us.

8

LaTonya

May 11, 2025

·

Stayed 1 night

I understand this property is going through a renovation, but there are somethings that are still necessary. When we entered the room, there was some sort of a lapel pin on the floor near the bed and dental flosser on the floor by the bed, I didn't pick it up to see if it had been used. The staff was nice and quite helpful, but the pool looked gross. The breakfast was good. Overall, I'd stay again, but I am a little concerned about the cleaning procedures.

6

Danielle

Dec 29, 2024

·

Stayed 2 nights

The property is old and very outdated

8

Derek

Nov 16, 2024

·

Stayed 5 nights

Nice facility, staff are friendly. Not busy despite the major construction projects the town is experiencing which is not a negative reflection. Other hotels in the area have a large population of technical labour personal that start their days early.

4

John

Feb 8, 2023

·

Stayed 1 night

This hotel needs updating. My room was touched up with paint that was a different color than the original. The fitness room was a shack outside with 3 machines in it. The door to my room wouldn’t close properly. The refrigerator almost tipped over.

6

Robert

Sep 29, 2025

·

Stayed 1 night

AC unit very noisy making it difficult to sleep. Cycle on and off every 5 minutes. Told clerk at check out but all she did was say “I’m sorry “. Ice machine on 2 floor near our room was not working. TV remote was difficult to use.

8

Daniel

Nov 28, 2025

·

Stayed 1 night

The hotel has had a recent renovation. The common areas are very nice. The staff are so helpful and friendly. Unfortunately the shower in our room 203 was unacceptable. I wouldn’t let my least favorite uncle use it. It had mildew rust and cracks. The curved shower rod curved down making the curtain fall away from the walls, allowing water all over the floor and into the foyer. If Jennifer Leigh had had this shower in psycho she may have survived past the first third of Psycho.

6

Anita

Oct 28, 2024

·

Stayed 1 night

Property was not up to normal Hampton Inn standards. Very old, needs updated. Air conditioner flashed blue all night. Curtains wouldn’t fully close. Definitely needs updating.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: several guests found rooms spotless, but many report bathroom mildew or mold, water damage, dingy carpets/linens, lingering odors, and maintenance issues that detract from overall hygiene.

Related guest reviews

10

Hollis

Jan 2, 2025

·

Stayed 1 night

Have stayed here several times. Always very clean and quiet. In and out of parking lot is a breeze.

10

Elijah

Nov 25, 2025

·

Stayed 3 nights

Spotless room

6

Marilyn

Dec 11, 2025

·

Stayed 1 night

Check-in process was confusing. We were asked to provide two different credit cards for incidentals and the pet fee, and I'm still unclear about the explanation why. Room had water damage on the ceiling, broken knobs on the jacuzzi, and a pile of cat litter in the corner from the previous guest. Bed was comfortable though, and sufficient for one night's stay.

2

Maria

Aug 28, 2024

·

Stayed 3 nights

I didn’t care for this hotel. We stayed in room 105 and everything in the room was old. The lights were rusted the smoke alarm looked like it was 100 years old, the carpet was not clean ( it was gross to walk on) and the bathroom has mold underneath the sink that is covered by wallpaper that is coming off the wall. We asked for a different room but we were told that they were booked for the next two nights. My husband took pictures of the mold on the walls. I can’t believe they would book a room in this condition. I would like a refund but I doubt that I would get one

2

Nikia

Sep 8, 2024

·

Stayed 2 nights

This property needs to be renovated. The rooms are disgusting. The lamp shades were damaged and dirty. The cabinet door was broken to the mini fridge. The walls had damage and the rooms smelled musty and of urine. The wallpaper and tiles are hanging on for dear life in the bathrooms. The rooms are overpriced for the bad conditions. I will not recommend this property and will not stay here again. The staff were friendly and no issues with them.

6

Tamie

Apr 22, 2024

·

Stayed 1 night

We arrived at 6:02 pm and our room was not ready. After much discussion between the check in clerk and housekeeping, we were given another room. The carpet in this room was stained and dirty, the curtain was difficult to close and had black duct tape, cabinet door to refrigerator was about to fall off, trim in bathroom was falling apart and looked like some black mold in shower. Fortunately we only were staying one night.

4

Adam

Sep 16, 2024

·

Stayed 1 night

Dirty. Brown dirty old carpet in rooms. Smell of 100000 feet. Dirt on every light switch. I slept in my clothes to feel less in contact with filth. Far less than expected from Hampton Inn. Next time I’ll just sleep in my car.

8

LaTonya

May 11, 2025

·

Stayed 1 night

I understand this property is going through a renovation, but there are somethings that are still necessary. When we entered the room, there was some sort of a lapel pin on the floor near the bed and dental flosser on the floor by the bed, I didn't pick it up to see if it had been used. The staff was nice and quite helpful, but the pool looked gross. The breakfast was good. Overall, I'd stay again, but I am a little concerned about the cleaning procedures.

8

Suzanne

Oct 31, 2025

·

Stayed 1 night

Wonderful staff; good breakfast; bathroom had some damage/mold; easy to hear next room TV

8

Daniel

Nov 28, 2025

·

Stayed 1 night

The hotel has had a recent renovation. The common areas are very nice. The staff are so helpful and friendly. Unfortunately the shower in our room 203 was unacceptable. I wouldn’t let my least favorite uncle use it. It had mildew rust and cracks. The curved shower rod curved down making the curtain fall away from the walls, allowing water all over the floor and into the foyer. If Jennifer Leigh had had this shower in psycho she may have survived past the first third of Psycho.

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AI-generated summary based on recent guest reviews

Rooms

Rooms vary widely in size and comfort, with some spacious or cozy, but many feel dated and show wear, with broken or awkward fixtures, noisy AC and poor soundproofing, and intermittent Wi‑Fi/TV performance.

Related guest reviews

10

William

Sep 14, 2023

·

Stayed 1 night

The room was clean and comfortable. Unfortunately, the wi-fi was not functioning properly.

6

Charles

May 25, 2025

·

Stayed 2 nights

Beds and pillows were very uncomfortable

8

Melanie

Aug 26, 2025

·

Stayed 1 night

So overall a decent place but definitely a downgrade from the usual Hampton Inn. The handicap room was not very intuitive for a real handicap person. The door to the bathroom opened the wrong way. A table with towels blocked the doorway into the bathroom. A hall door that was closed, leading to the handicap room. (Opening this in a w/c is not easy.) There was no outlets on one side of the bed, making using my devices impossible while resting in the bed. The bed size was not a full King size, but a smaller King. All these came to us as small disappointments from a Hampton Inn.

4

Karie L

Nov 20, 2023

·

Stayed 1 night

Hotel is very dated … room was dark and dingy. I arrived late, immediately got ready for bed and went to turn on the heating/cooling unit before calling it a night. It sounded like there was a semi truck idling in the room … I shut it off, only to discover I could hear people talking, doors banging, other cooling/heating units running, etc. (10:30 on a Tuesday night) I tried to turn on TV for some distraction/back ground noise and remote didn’t work. This night was miserable.

10

Ziyun

Jul 25, 2025

·

Stayed 1 night

Very spacious room with a king bed and a big bathroom. Front desk is friendly.

10

William

Sep 8, 2023

·

Stayed 1 night

The room was clean and comfortable. Unfortunately the internet was not workin.

10

Yolanda

Jul 13, 2025

·

Stayed 2 nights

Plenty of space

10

Laura

Aug 24, 2025

·

Stayed 1 night

It’s was a great stay! The staff was courteous. The hotel was clean. The room was small but cozy and well laid out. The shower was amazing! Breakfast was good. Love the recycling can in the room. The only issue we had was with the bed; it was very lumpy and uncomfortable. But that wouldn’t stop us from staying again!

6

Robert

Sep 29, 2025

·

Stayed 1 night

AC unit very noisy making it difficult to sleep. Cycle on and off every 5 minutes. Told clerk at check out but all she did was say “I’m sorry “. Ice machine on 2 floor near our room was not working. TV remote was difficult to use.

6

Anita

Oct 28, 2024

·

Stayed 1 night

Property was not up to normal Hampton Inn standards. Very old, needs updated. Air conditioner flashed blue all night. Curtains wouldn’t fully close. Definitely needs updating.

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AI-generated summary based on recent guest reviews

Service

Service is often friendly, accommodating, and helpful—including standout front-desk assistance—but recurring complaints include check-in delays, confusing card policies, unavailable reserved accessibility rooms, and occasional rudeness or limited follow‑through on issues.

Related guest reviews

6

Bruce

Mar 31, 2025

·

Stayed 1 night

Check in scheduled for 4PM...sat in lobby for 2 hours. Told rooms (2) were not ready, we had to wait since I booked via Expedia. Staff polite, while waiting at lease 6 people walked in and were give rooms...again told we had to wait because of the booking via expedia. rooms were booked on 17 March. very upset after a day of travel, Hilton should, do better.

4

Marie

Sep 22, 2024

·

Stayed 1 night

Front desk lady at night was horrible and rude.she had no training whatsoever and didn’t know how to talk to guest.

10

Terry

Jun 11, 2023

·

Stayed 1 night

Very friendly and professional staff.

6

Kristina

Jun 29, 2025

·

Stayed 1 night

The staff who checked me in was not rude per se but extremely unpleasant, unfriendly, short and abrupt. She did not offer me bottled water upon checkin as i have been previously (I saw the bags set up behind the desk). The strong smell of air freshener was overpowering and caused all of my clothes to smell after leaving. This is a huge concern due to a fragrance allergy and unsafe conditions for humans and pets. I’ve stayed at this hotel at least a half dozen times and this was by far the most disappointing stay. This was the first time I was asked to leave a credit card for incidentals which was fine but unusual given that I have stayed here a lot and have never had to provide a CC. Not sure why a portion of the floor in the room was replaced with a hard floor especially since it seems the old carpet was still in place. The minimal cosmetic changes in the rooms seemed unnecessary and did not make them any “nicer”. The back door near the pool was consistently propped open which is a safety issue that should be addressed. The staff at the desk upon check out was pleasant and friendly.

10

Barbara

Nov 12, 2024

·

Stayed 1 night

The staff was excellent and made my visit even better!

10

Shawna

Jun 11, 2024

·

Stayed 2 nights

Encryption was suitable and clean. Unfortunately, my son room wasn't ready for a half hour after the check in time.

6

Cathy

Jun 6, 2025

·

Stayed 1 night

The accessible room we booked online was not avaliable when we checked in. We were given a room without handicap accessibility. The room was clean but it had just been cleaned and the smell of disinfectant was so strong we had to leave our room and go back out until the smell subsided. This must be an older Hampton Inn as they were renovating and all of the furniture and bedding was shop worn. We love Hampton Inn but this wasn't a pleasant stay for us.

10

Margaret

Jul 21, 2024

·

Stayed 3 nights

Thank you for a great stay. Awesome front desk & excellent housekeeping.

10

Stephen

Jul 24, 2025

·

Stayed 1 night

Was traveling during move from Baltimore to Atlanta and needed somewhere to rest mid route. A few restaurants around, gas station, etc nearby. Room was ok for what I expected at pricepoint. The lady working the desk on the morning of July 19th would get several raises and promotions. Forgot my work laptop and bookbag in the room while carrying my wife's stuff. Considering I'm moving for a work transfer-not good. Additionally when we were leaving before returning for my bookbag, she offered the items for breakfast that were already prepared-wasn't time for breakfast yet so we could eat before we left for our new home. Hopefully none of this is against standard or policy because she saved the day and went above and beyond multiple times. That's customer service!

10

Linda

Feb 6, 2023

·

Stayed 1 night

Great hotel” staff friendly

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AI-generated summary based on recent guest reviews

Location

Convenient stop just off I‑85/Route 58 with basic dining and fuel nearby; suitable for road travelers.

Related guest reviews

10

Hollis

Jan 2, 2025

·

Stayed 1 night

Have stayed here several times. Always very clean and quiet. In and out of parking lot is a breeze.

10

Cedric

Oct 21, 2024

·

Stayed 2 nights

The location of the property was in great proximity of all of my destinations and needs.

8

Judy

Apr 28, 2025

·

Stayed 1 night

Nice hotel, conveniently located for travelers along I-85 or route 58. Staff was pleasant, room was spacious and clean. Breakfast in the morning was good as well.

6

Matthew

May 3, 2024

·

Stayed 1 night

Seemed really run down. Other than that, nice location next to the highway.

10

Bryan

Nov 26, 2023

·

Stayed 1 night

Close to interstate

10

TIANYI

Feb 25, 2025

·

Stayed 1 night

Good location

10

Stephen

Jul 24, 2025

·

Stayed 1 night

Was traveling during move from Baltimore to Atlanta and needed somewhere to rest mid route. A few restaurants around, gas station, etc nearby. Room was ok for what I expected at pricepoint. The lady working the desk on the morning of July 19th would get several raises and promotions. Forgot my work laptop and bookbag in the room while carrying my wife's stuff. Considering I'm moving for a work transfer-not good. Additionally when we were leaving before returning for my bookbag, she offered the items for breakfast that were already prepared-wasn't time for breakfast yet so we could eat before we left for our new home. Hopefully none of this is against standard or policy because she saved the day and went above and beyond multiple times. That's customer service!

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AI-generated summary based on recent guest reviews

Dining

Breakfast receives frequent praise as good to outstanding, though a few stays had reduced variety or no hot items due to maintenance or leaks.

Related guest reviews

6

Valerie

May 29, 2023

·

Stayed 1 night

Brown water spots in ceiling. Breakfast area ceiling leaking water so no hot breakfast Monday morning before check out. King room not ready when checking in so we got 2 doubles.

10

Chris

Sep 25, 2025

·

Stayed 1 night

The staff was extremely friendly and helpful. The room was spotless. The Breakfast was OUTSTANDING!

8

Judy

Apr 28, 2025

·

Stayed 1 night

Nice hotel, conveniently located for travelers along I-85 or route 58. Staff was pleasant, room was spacious and clean. Breakfast in the morning was good as well.

8

LaTonya

May 11, 2025

·

Stayed 1 night

I understand this property is going through a renovation, but there are somethings that are still necessary. When we entered the room, there was some sort of a lapel pin on the floor near the bed and dental flosser on the floor by the bed, I didn't pick it up to see if it had been used. The staff was nice and quite helpful, but the pool looked gross. The breakfast was good. Overall, I'd stay again, but I am a little concerned about the cleaning procedures.

8

Suzanne

Oct 31, 2025

·

Stayed 1 night

Wonderful staff; good breakfast; bathroom had some damage/mold; easy to hear next room TV

6

Kenneth

Jul 12, 2024

·

Stayed 2 nights

Would like more variety for breakfast and it’s time to update rooms

10

Della

Jul 27, 2025

·

Stayed 4 nights

Fantastic breakfast options.

10

Laura

Aug 24, 2025

·

Stayed 1 night

It’s was a great stay! The staff was courteous. The hotel was clean. The room was small but cozy and well laid out. The shower was amazing! Breakfast was good. Love the recycling can in the room. The only issue we had was with the bed; it was very lumpy and uncomfortable. But that wouldn’t stop us from staying again!

6

Laure

Dec 3, 2025

·

Stayed 2 nights

The staff was courteous, the room was okay. There was water damage in the shower ceiling, and the towels have seen better days. There was no cable TV for the full stay, and there was no hot breakfast on the second morning.

2

Jody

Jun 14, 2024

·

Stayed 2 nights

The shower wouldn’t drain. The toilet clogged and almost ran over. No one on site to fix and was told we could use the bathroom in the office. Room never cleaned and no new towels were brought. The receptionist was very nice and friendly and the breakfast was edible. Was told I’d get a refund!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$97
February	$115
March	$118
April	$118
May	$117
June	$123
July	$120
August	$130
September	$146
October	$141
November	$111
December	$105

Su	Mo	Tu	We	Th	Fr	Sa
				1 $157	2 $138	3 $132
4 $115	5 $159	6 $156	7 $181	8 $159	9 $154	10 $120
11 $116	12 $122	13 $120	14 $122	15 $119	16 $116	17 $114
18 $115	19 $148	20 $155	21 $142	22 $149	23 $135	24 $127
25 $116	26 $138	27 $147	28 $138	29 $122	30 $119	31 $120

Hampton Inn South Hill

Prices for Hampton Inn South Hill

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

One King Bed

Room, 1 King Bed, Accessible

Suite, 1 King Bed

Two Queen Beds

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Guest reviews of Hampton Inn South Hill

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn South Hill

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $137	21 $153	22 $161	23 $150	24 $120	25 $120	26 $120
27 $114	28 $178	29 $178	30 $177