Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is included.

What are the standard check-in and check-out times?

Check-in is at 15:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located within a 5-minute drive of VCU Health Community Memorial Hospital and South Hill Country Club. It is 12.9 mi (20.8 km) from Lake Gaston and 4 mi (6.5 km) from Centennial Park.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available, with access from 9:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no minimum age for children to stay for free.

Holiday Inn Express and Suites South Hill

Average nightly price at Holiday Inn Express and Suites South Hill by IHG by month, last 12 months (USD)
Month	Average price
January	$132
February	$143
March	$135
April	$144
May	$137
June	$147
July	$142
August	$144
September	$150
October	$172
November	$150
December	$126

What guests think

At Holiday Inn Express and Suites South Hill by IHG, travellers highlight clean, comfortable rooms, friendly staff, and a convenient location off I-85, with many praising the varied breakfast and family-friendly indoor pool.

Common drawbacks include noise from the adjacent truck stop, occasional housekeeping lapses, and inconsistent reservation handling or front desk service. Some guests also reported sporadic AC or maintenance issues and minor billing or incidental hold confusion. Overall, expect a modern, road-trip-convenient stay with good comfort and service, but be aware of potential noise and occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities center on a clean, modern property with a heated indoor pool that is well maintained and family friendly.

Related guest reviews

10

waqas

May 26, 2025

·

Stayed 1 night

Service was above and beyond. Its located at a very convenient location, right out of the exit from the interstate 85. Pool was clean, very well maintained, and heated to perfect temperature. Breakfast was luxurious. Room was cozy and clean. I slept good.

10

shawna

Jun 23, 2025

·

Stayed 2 nights

I liked the pool but it was a little small, the hotel was clean and staff are friendly

10

Omayra

Aug 2, 2024

·

Stayed 1 night

Check in was quick and easy. Pool was nice and clean. Food was tasty.

10

MELISSA

Dec 6, 2022

·

Nice clean hotel. Well lit parking lot. Very modern and comfortable accommodations. Impressive complimentary breakfast selections. Would definitely revisit or recommend this hotel!

10

Greg

Dec 28, 2022

·

Stayed 1 night

There was no water station where I could fill up a water bottle. Instead, I had to purchase a bottle of water.

10

Nina

Apr 9, 2023

·

Stayed 1 night

The facility was very clear, quite and easy to access from the interstate highway.

10

Gregory

Dec 11, 2022

·

Stayed 1 night

nice hotel, clean and modern technology

10

Alan

Mar 23, 2025

·

Stayed 1 night

Like a brand new hotel! No TV channel guide or local restaurant info etc

10

Tuhir

Jan 7, 2023

·

Stayed 1 night

Great experience. Easy check in and there's a heated indoor pool and gym.

10

Angelina

Nov 10, 2024

·

Stayed 1 night

Indoor pool goes up to 4.5 feet and open until 10pm which was great for the kids. Breakfast was yummy! The kids loves the pancake machine.

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Cleanliness

Many guests found the hotel and rooms clean. However, recurring issues include stained or unclean linens, bathroom residue or hair, musty odours, items left behind, and occasional missing towels or mouldy in-room coffee makers.

Related guest reviews

2

Alice

Sep 2, 2025

·

Stayed 2 nights

the breakfast was good. The room we booked was 2 queen beds but they called us at 1:30 on 8/30 and said they overbooked the rooms and it was not available. They suggested a one king bed room which was not good because it was myself and my adult son and we needed 2 separate beds. After much debate ended up with a king bed and a queen size sofa sleeper-which was not very comfortable. Got to room and there were dirty smear marks in bathroom all over floor, sticky spots on coffee table and worst of all I pulled back the blanket on the king bed and the sheets were dirty, stained and had hair all over - so obviously they never changed them.

4

Andrew

Feb 14, 2025

·

Stayed 1 night

Breakfast was stale [@ 720am!] Room wasn't thoroughly gone through as someone has left a drink and food in the fridge.

6

Christine

Jul 12, 2025

·

Stayed 1 night

the room smelled a little musty, the carpet needs cleaning

6

Bernadette

Jun 22, 2025

·

Stayed 2 nights

The pillow had hair on the pillow. The staff took care of that. Be mindful if you’re a light sleeper because there is a truck stop across the street and vehicles could be heard coming and going. Lastly’ was told that breakfast ended at 10:00 but when I went to get breakfast at 9:30, most of the food was gone and was told by the staff that they do not replenish after 9:30. Went down at 9 the next morning and breakfast had a large selection to choose from. Staff should not indicate that breakfast is through 10 am but it’s over earlier.

10

Carline

Sep 7, 2024

·

Stayed 2 nights

Everything was great. The hotel was clean, and the rooms were neat and clean; all the rooms were well-stocked.

10

Shanel

Oct 26, 2025

·

Stayed 1 night

The breakfast had healthy options, the place was clean and quiet.

8

thomas

Apr 30, 2023

·

Stayed 1 night

Everything about this place is excellent except when we used the shower this morning there were no bath towels. Just overlooked I’m sure.

4

Gavin

Dec 24, 2022

·

Stayed 19,348 nights

The entire 2nd floor smelled like burnt Cannabis.

8

Megan

Dec 7, 2024

·

Stayed 3 nights

Everything was great except for the inroom keurig needed cleaned. It was full of mold.

8

Lawrence

Jul 7, 2025

·

Stayed 2 nights

Sheets, blankets, and pillows had stains

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, spacious, and modern, with comfy beds and useful blackout shades. Some guests reported noise from outside or above and occasional AC or maintenance issues, plus limited extra bedding in some suites.

Related guest reviews

10

Jean

Mar 15, 2023

·

Stayed 4 nights

Wonderful hotel. All room space is utilized very efficiently. We had a great time!

8

natalie

Jul 12, 2024

·

Stayed 1 night

All very good. Suite had no extra pillows or blanket . Only issue .

10

Keith

Jan 1, 2024

·

Stayed 1 night

Very clean and a New Property. Highly recommend this property for your future stays.

8

James

May 16, 2023

·

Stayed 1 night

Clean, comfortable, quiet

6

Bernadette

Jun 22, 2025

·

Stayed 2 nights

The pillow had hair on the pillow. The staff took care of that. Be mindful if you’re a light sleeper because there is a truck stop across the street and vehicles could be heard coming and going. Lastly’ was told that breakfast ended at 10:00 but when I went to get breakfast at 9:30, most of the food was gone and was told by the staff that they do not replenish after 9:30. Went down at 9 the next morning and breakfast had a large selection to choose from. Staff should not indicate that breakfast is through 10 am but it’s over earlier.

10

Doug

Jul 24, 2025

·

Stayed 1 night

property was clean. room was a very nice size and comfortable. very nice assortment at breakfast. staff were very cordial.

10

Ken

Jan 4, 2024

·

Stayed 1 night

Everything was as good as can be - spotless rooms, comfortable bed, blackout shades, well equipped room and bathroom. And, above all, quiet, a very restful experience.

10

Chelsa

Jul 27, 2025

·

Stayed 2 nights

The property is dated and can use some upgrades (the shower seal was broken and maybe the shower just needs an upgrade but was sus.). The staff was very nice though. The room itself was as expected. The AC probably needs servicing also.

10

Gregory

Dec 11, 2022

·

Stayed 1 night

nice hotel, clean and modern technology

8

Larry

May 15, 2024

·

Stayed 1 night

On the north side of town (a few miles from downtown) but within walking distance of Kahill's restaurant which is worth something. Large room, comfortable bed, very decent hotel breakfast buffet. With us not on the top floor, we heard stomping around from above at all hours but that may have just been the luck of the draw to have had something like 300 pound insomniacs up there.

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Service

Staff are frequently described as friendly, accommodating, and efficient, with several shoutouts. Multiple reviews also cite overbooking or reservation problems, occasional rudeness, check in delays, and confusion around incidental charges or receipts.

Related guest reviews

6

Karen

Apr 24, 2024

·

I asked to change my room so that I could be with the group I came with. Request was completed, but clerk at the desk had a mix up on my reservation, and had me come up as a no show, & could not give me a receipt at check out. Also she told me to check my credit card statement, because I could be charged twice.

10

Robbie

May 25, 2024

·

Stayed 1 night

Staffs are nice and friendly.

10

HELENA

Jun 3, 2024

·

Stayed 1 night

Ms. Melissa was very kind and efficient. She was very sympathetic to me and got me settled very quickly. I enjoyed my stay and will return again.

10

Megghan

Oct 3, 2025

·

Stayed 1 night

Kid friendly excellent staff the lady at the front desk was very friendly and kind it was my daughter’s 6 th birthday she said happy birthday to her and really made her feel special I didn’t get her name but thank you so much!

10

Peggy

Nov 9, 2024

·

Stayed 1 night

The Front Desk was so friendly, Connie was amazing

10

thomas

May 1, 2024

·

Stayed 1 night

Very pleasant all around

6

Karen

Sep 2, 2025

·

Stayed 1 night

Tried to charge me $114 for incidental,then said she made a mistake.. it was $50 for incidentals but my card was charged $58.93 . I’ve never had a hotel add taxes on incidentals. So what is the added tax for and why?

10

Donald

May 14, 2023

·

Stayed 2 nights

Always our choice hotel, when visiting family. Staff was great, room was clean, the beds and pillows are super comfy, and breakfast was great. Thanks again!

2

Eric

Aug 1, 2024

·

Stayed 1 night

The stay never happened. it was supposed to be a one-night business related stay, and the DAY of the reservation they called me and left me a message that they overbooked and were moving me to Fairfield Inn, which was a significant downgrade. Not cool.

10

Cynthia

Jun 16, 2024

·

Stayed 1 night

My husband and I enjoyed our stay. The staff was very friendly and accommodating.

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Location

Conveniently located just off I-85 and handy for road trips, with a walkable restaurant nearby. Several guests mention noise from the adjacent truck stop and note limited dining options or distance from I-95.

Related guest reviews

10

waqas

May 26, 2025

·

Stayed 1 night

Service was above and beyond. Its located at a very convenient location, right out of the exit from the interstate 85. Pool was clean, very well maintained, and heated to perfect temperature. Breakfast was luxurious. Room was cozy and clean. I slept good.

8

Ted

Jan 16, 2025

·

Stayed 1 night

Next to truck stop....noisy trucks all night

8

James

May 13, 2023

·

Stayed 1 night

Next door to a truck stop

10

Gloria

Jun 12, 2023

·

Stayed 3 nights

It was quiet and relaxing. Not alot of dining options

10

Archie

Jun 1, 2024

·

Stayed 1 night

The hotel was conveniently located just off the interstate. The front desk attendant recommended a nearby restaurant as a dining option. We took her up on her suggestion and the food was excellent! Best meal in some time regardless of location.

10

Jose

Jun 14, 2025

·

Stayed 1 night

Very clean, friendly staff, very convenient to interstate

8

Christine

May 10, 2025

·

Stayed 1 night

Our one night stay was good. However, if you are passing thru off of 95 around Roanoke Rapids, the location is about 40minutes off of 95 but is right off of hwy85.

10

Nina

Apr 9, 2023

·

Stayed 1 night

The facility was very clear, quite and easy to access from the interstate highway.

8

Mike

Mar 26, 2023

·

Stayed 1 night

Everything within the hotels direct control was good but the truck stop next door made a continuous obnoxious rumble in our room. Most rooms are probably unaffected, we were just unlucky in that ours was on an outside wall facing the truck stop.

8

Jason

May 28, 2024

·

Stayed 4 nights

It was a perfect location for me with a cool little pub Kahills right next door with great food and a nice beer and wine selection.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for variety and taste, with healthy choices, good coffee, and kid friendly pancakes. Some reviews note items running out or becoming stale near closing.

Related guest reviews

10

waqas

May 26, 2025

·

Stayed 1 night

Service was above and beyond. Its located at a very convenient location, right out of the exit from the interstate 85. Pool was clean, very well maintained, and heated to perfect temperature. Breakfast was luxurious. Room was cozy and clean. I slept good.

4

Andrew

Feb 14, 2025

·

Stayed 1 night

Breakfast was stale [@ 720am!] Room wasn't thoroughly gone through as someone has left a drink and food in the fridge.

8

alisha

Oct 27, 2024

·

Stayed 1 night

Overall good experience. Complimentary breakfast most items were not available when we did go.

10

Artin

Aug 18, 2024

·

Stayed 2 nights

Very friendly staff. The place is very clean with all its facilities.Breakfast is varied and fresh.

10

Doug

Jul 24, 2025

·

Stayed 1 night

property was clean. room was a very nice size and comfortable. very nice assortment at breakfast. staff were very cordial.

10

Shanel

Oct 26, 2025

·

Stayed 1 night

The breakfast had healthy options, the place was clean and quiet.

10

James Mary

Jul 7, 2025

·

Stayed 1 night

Great breakfast, clean rooms.

10

Melody

Sep 22, 2024

·

Stayed 2 nights

Very clean, free breakfast was very good, and many things to choose from.

10

Lawrence

May 1, 2025

·

Stayed 2 nights

Great stay! Friendly staff. Excellent breakfast and amazing coffee!

10

Angelina

Nov 10, 2024

·

Stayed 1 night

Indoor pool goes up to 4.5 feet and open until 10pm which was great for the kids. Breakfast was yummy! The kids loves the pancake machine.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $191	6 $119	7 $119
8 $119	9 $168	10 $164	11 $165	12 $134	13 $129	14 $134
15 $129	16 $159	17 $159	18 $155	19 $160	20 $133	21 $134
22 $134	23 $142	24 $143	25 $143	26 $143	27 $130	28 $129
29 $135	30 $151

Su	Mo	Tu	We	Th	Fr	Sa
		1 $151	2 $151	3 $151	4 $109	5 $109
6 $114	7 $166	8 $155	9 $155	10 $203	11 $166	12 $114
13 $117	14 $142	15 $147	16 $147	17 $121	18 $110	19 $110
20 $117	21 $147	22 $139	23 $139	24 $140	25 $103	26 $108
27 $115	28 $139	29 $157	30 $157	31 $125

Holiday Inn Express and Suites South Hill by IHG

Prices for Holiday Inn Express and Suites South Hill by IHG

Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds, Accessible (Communications)

Standard Room, 1 King Bed

Suite, 1 King Bed

Standard Room, 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Suite, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room (Transfer Shower)

Suite, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Communications)

Guest reviews of Holiday Inn Express and Suites South Hill by IHG

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express and Suites South Hill by IHG

Prices for upcoming dates