Name: Quality Inn Kirkland
Address: 12204 NE 124th Street, Totem Lake, Kirkland, Washington, United States of America, Seattle (and vicinity), King County, US
Price range: $72–$115 per night
Rating: 7.45

What guests think

Reviews of Quality Inn Kirkland describe a budget, older property with convenient freeway-and-shopping access, generally clean rooms and comfortable beds, but dated spaces, small rooms, and noticeable noise from thin walls.

Breakfast is widely appreciated for hot options, though a few guests report limited seating or items running out near closing. Facilities draw mixed feedback: outdoor pool and hot tub are occasionally closed or have broken jets, parking is tight, and there is no elevator. Service is often friendly, but housekeeping consistency, check-in issues, musty odors, and occasional ants are recurring complaints. Expect a basic, convenient stay if you prioritize value over modern finishes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities receive mixed feedback; the outdoor pool and hot tub are sometimes closed or have faulty jets, parking is tight, and there is no elevator.

Related guest reviews

8

Elizabeth

Jul 21, 2025

·

Stayed 1 night

Place was clean and staff was very nice. The only thing we noticed was the hot tub water could use some clean water.

6

Gary

May 4, 2025

·

Stayed 1 night

The room was clean. The TV didn’t work properly. Water pressure good, bed was comfortable. But parking was a nightmare. A large portion of the lot has been leased or sold to a fast food drive through next door; all that remained was very small spaces, many of which were on steep slopes. The smoking area is right outside the door next to handicap parking; it was filthy, with so much smoke and so many people in the way smoking we could not get to the door. Cigarette butts all over the ground and several still burning in the ashtray. The manager was rude at check-in. Obsequious when we checked out. Trash around the parking lot out of view of the street. Cigarette burn on the floor of our non smoking room and smoke in the hall from the smoking area being too close. Breakfast was ok except the small space doesn’t have enough seating by far. I don’t recommend.

8

Marc

Feb 24, 2025

·

Stayed 1 night

The room was clean and fit our needs. The pool area is under construction.

10

Mayra

Jun 1, 2024

·

Stayed 1 night

Hard to find parking

6

Michele

Jun 17, 2024

·

Stayed 2 nights

Stayed 2 nights prior to taking a cruise. No elevator and had lots of luggage! The building is apparently wood frame and lower floor rooms hear creaking of floors when people walk around. The second floor is ground level. Breakfast buffet was excellent!

4

Michael

Aug 28, 2024

·

Stayed 2 nights

The pool and spa were out of service with no word on when they would be back in service. The parking spaces are ridiculously small and the property shares a driveway with a very crowded Chik Fil A that makes it hard to get in and out at times. One of the lamps that I wanted to used in my room was unplugged and there was no place to plug it in. The faucet on the tub was broken. Toilet ran constantly. Very cheaply framed building as it sounded like there were hippos on the floor above me any time someone walked across the room. Price was not exactly cheap. I didn't realize Comfort was so low-end.

6

Tami

Jul 28, 2025

·

Stayed 2 nights

Pool hours not open long enough and no late check out. Housekeeping was banging on my door before 10:30am must of banged and sid housekeeping at least 3 times before i said Pass....

10

Mark

Sep 9, 2024

·

Stayed 1 night

Parking spaces are tight. Not enough space for getting out if a SUV without moving side mirrors and getting dirty from the vehicle beside you. Everything else was great.

8

Nancy

Aug 2, 2024

·

Stayed 1 night

No elevator.

6

Lloyd

Oct 21, 2023

·

Stayed 2 nights

Pool was “closed for maintenance” & the hotel had a musty smell to the room, plus the hallway smelt like burnt candle. But the room was clean and the hotel as a whole was quiet. Not horrible, but not anything to write home about.

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Cleanliness

Cleanliness comments are mixed: many find rooms clean, but recurring reports mention musty odors, pests such as ants, and occasional mold or stained carpets. Housekeeping quality varies between well-kept spaces and rooms needing deeper cleaning.

Related guest reviews

2

Angelia

May 23, 2024

·

Stayed 1 night

This propertybhad blood on the wall and was dirty unacceptable for someone whonis bringing their child tonseattle childrens hospital for surgery

4

Danielle D

Aug 7, 2025

·

Stayed 1 night

Check in was awkward, the room smelled like wet dog and was tiny compared to the photos online. I didn't even stay, I booked elsewhere and left.

8

Valorie

Jun 25, 2025

·

Stayed 2 nights

There were ants in our bathroom, sugar ants alot of them not just a few

6

Johnyohan G.

Jun 6, 2025

·

Stayed 2 nights

Dirty carpet

2

Kim & Huyen

May 24, 2024

·

Stayed 3 nights

Smelly room bathroom moldy

4

Kenzie

Sep 7, 2024

·

Stayed 5 nights

The pool and hottub were a nice surprise. But the rooms are extremely outdated. There is mold on the bottom floor. It was seeping from the mattress on to the sheets. The room smelled terrible. Everything in the room was wet. The walls, the bed, the floor, the table. I didnt like that a manager (housekeeping or front desk, im not sure) knocked on the door even with a privacy sign. They could have called or left a note. They had a question but im not even sure what she asked. Housekeeping is great and i dont want to say this is their fault but the walls were peeling, the walls had food stains. But they did have fresh towels, sheets and bedding in the room and they helped me with my bags on the way out. They were extremely kind. This place needs an extreme makeover. I couldve stayed somewhere cheaper for better quality. It was the mold and bed that i was really disappointed with. And the hair dryer did not work. I stayed 4 days. I should have switched rooms but it was a hassle becquse i had so much stuff with me so i dealt with it. Do not stay in room 117 and try to stay away from the bottom floor. There is mold and ants. Its none of the workers fault, and more so whoever owns the place.

4

Paula

Jul 10, 2025

·

Stayed 1 night

Bathroom had spider, ants and mosquitos!

6

Dennis

Aug 10, 2025

·

Stayed 1 night

Check out time on-line sez 11:00, on the door it states 12:00. False fire alarm at 9 pm, guest stated "same thing happened 2 weeks ago". Room desk chair off kilter, desk not wiped, and a musty smell in the room...but not anywhere else in the hotel. Breakfast sign warned about the egg shortage...is that still a thing?

2

Alex

Feb 15, 2025

·

Stayed 2 nights

The bedroom sheets and pillows were not clean; I found hairs on them. This triggered my allergies, and I developed red bumps on my face and around my neck. and my skin feels itchy. Also, there was no ironing board.

10

Brian

Nov 2, 2025

·

Stayed 2 nights

Standard breakfast foods but hot and regularly replenished. Room was very clean and the bed surprisingly comfortable. Despite a first floor room near the front desk, never had any noise issues. Would come back.

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Rooms

Rooms are small and dated, with thin walls leading to noise from adjacent or upper rooms. Beds are often comfortable but sometimes too soft or sagging, and Wi‑Fi/TV reliability varies.

Related guest reviews

6

Gang

Jun 14, 2024

·

Stayed 2 nights

The first floor is half underground

6

Maggie

Apr 18, 2023

·

Stayed 1 night

Staff was very welcoming upon check in. Breakfast was actually pretty good! However, the walls of the rooms are paper thin. I could hear every step stomping from the room above us and all the conversations from the room next to us. Beds are neatly made and room is clean overall. Price is decent especially it’s including breakfast.

10

Steve

Apr 4, 2025

·

Stayed 1 night

Late check-in, yet the front desk help was very cordial and helpful, which was refreshing. She was pleasantly willing to change our room to the main floor since my wife is recovering from hip surgery. The mattress, sheets and pillows were the most comfortable I have ever experienced in any hotel stay! Amazing! Had a wonderful stay. Price was worth it, and affordable.

2

Brian

Mar 17, 2025

·

Stayed 1 night

I don't think it's a lot to ask in 2025 to have a TV that works in the room nor is it too much to ask to have the clock actually displaying the time and not flashing like someone unplugged it and was too lazy to reset it.

6

Peter

Aug 10, 2024

·

Stayed 1 night

Small room, adequate for one night. Poor quality TV.

8

Pooja

Feb 28, 2025

·

Stayed 1 night

Noisy upstairs

6

Steve

Jul 1, 2023

·

Stayed 1 night

No Wi-Fi in my room, as Wi-Fi was out through out the hotel. Had to go to the lobby to acquire the service for wok. Would have been nice to know of this issue prior to booking. There was guest who was on the phone so loudly that I could hear her in my room!

6

Ranae

Aug 30, 2025

·

Stayed 1 night

A tiny room.

4

Jordan

Feb 27, 2025

·

Stayed 2 nights

Walls too thin. The person in the room next to me turned on their TV at 5 am and I felt like the TV was on in my own room. That’s how clearly I could hear it.

4

Wesley

Jul 27, 2024

·

Stayed 1 night

No elevator. Hot water in shower suddenly becoming cold, and alternating 2-3 times in a 5 minute shower. Internet was so slow that it could not be used. Older deteriorated space. I know inflation has gotten bad, but $215 tax for this quality is not right.

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Service

Staff are frequently described as friendly and helpful, yet several guests report inconsistent front-desk professionalism and housekeeping knocking early or missing service. Check-in issues and problem resolution can be slow.

Related guest reviews

10

Frank

Aug 12, 2025

·

Stayed 5 nights

Staff in front Desk polite and professional friendly. House keeping staff are friendly and professional. Very hard workers.

4

Renee

Aug 19, 2024

·

Stayed 3 nights

No staff available. Upon arrival to our room the door was propped open with a filthy rag. Three nights, no maid service.

8

Joelle

May 7, 2025

·

Stayed 5 nights

Breakfast staff was excellent. Coffee was hot and ready. One front staff gentleman was kind and helpful and one younger one was short and unhelpful.

10

Frank

Jun 3, 2025

·

Stayed 1 night

Clean, staff friendly and polite always have a great time here

10

Angie

Dec 9, 2024

·

Stayed 1 night

Check in was smooth and friendly

2

Steve

May 8, 2025

·

Stayed 1 night

The housekeeping came in at 9am while my husband was standing there in a towel. When i told front desk he said "okay thank you". Never again....

8

Jessica

Jul 27, 2025

·

Stayed 1 night

This was a great stay for my child’s soccer tournament. Staff were friendly, especially Billy! Good breakfast, comfortable beds. It would be soft from a remodel or new carpets as the rooms are a little musty but overall, it was a great stay!

6

Kevin

Jun 24, 2024

·

Stayed 1 night

The afternoon guy at the front desk is top 3 worst hospitality people I’ve ever come across. Monotone, hides in the back, isn’t helpful when asking a legitimate question (I got the tiniest room in the hotel after paying 50$ extra for a room with more sq footage). Second time in two weeks I’ve stayed there and gotten the same treatment.

6

Eric

Jul 15, 2024

·

Stayed 1 night

No offense, but it's a Comfort Inn. We know we're not going to be staying at the edgewater. So it was the average, decent room for a decent price kind of stay. The staff though. Not impressive. No one at the front counter. When they are at the front office, they hide in the backroom and don't watch for anyone, listen for anyone, and are just really not engaging with anyone. When I finally got someone to show up at the front desk when I was trying to check in, the girl found my reservation, got the paperwork almost done, and suddenly said to me "I have to go, I'll be back in a little while." Odd, but okay. I ended up walking off after 15 minutes as she had not returned and I was completely in the dark as to what was happening. I walked around, finally sat down in the lobby, and after a good half hour, the lady finally walked on into the lobby. With another woman who, as best as I could tell, she was trying to sell her car to. 15 seconds after that she had me checked in and I was on the way to our room. We all have lives, I get it, but to wait in the lobby for an unknown amount of time with no information for a half an hour because the check in lady was too busy taking care of her own personal business? I'm a pretty easy going guy but she could've just as easily spent another 15 seconds checking me into my room and then went about her business.

4

Jessika

May 6, 2024

·

Stayed 1 night

There was a mix up with the front desk & the Hotels app. The app showed I had prepaid, with a receipt & confirmation #. The hotels computer showed I had not paid. The front desk clerk called my room at 6AM & asked me to come to the front to pay. After 2 hours, multiple calls to customer support from me & even having customer support talk to her themselves to confirm my payment, she saw a post it on her computer from her boss explaining the miscommunication between them & the app & confirmed I was paid up & no further payment would be required. She didn't even apologize, she just said "oh, i see this has been cleared up, you can go back to your room" 0/10 stars for customer service.

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Location

Convenient spot near I‑405 with easy access to shopping, dining, and healthcare; many find it walkable. A few note road noise or a less appealing immediate area.

Related guest reviews

2

Ronald

Jul 26, 2023

·

Stayed 3 nights

Not a great area. Rooms are a dump

10

Jason

Aug 14, 2024

·

Stayed 2 nights

The hotel is conveniently located off the freeway (and a Chick-fil-A) but surprisingly quiet. The building is well taken care of and we would stay here again.

10

Kristin

Dec 19, 2023

·

Stayed 2 nights

Great location just off the I-405 interstate, right next door to Chic-Fil-A and MANY other commercial opportunities near by.

10

Randy

Feb 7, 2023

·

Stayed 1 night

Facilities a bit dated but overall it matches the price. Location is great and access is very good.

8

Donald

Jan 22, 2025

·

Stayed 1 night

This property is "average", but offers a good location and easy access to local restaurants and roadways.

8

Analia

Jun 17, 2025

·

Stayed 4 nights

The rooms were clean, and comfy. A little tiny but not terrible. Breakfast is good. Parking can be a little difficult since it gets packed. Great location! Proximity to many stores and places to eat. I would stay there again.

10

Judith and Patrick

Jul 23, 2025

·

Stayed 1 night

close to freeway but not noisy

8

George

Feb 12, 2024

·

Stayed 2 nights

This property is near the 405, easy off and on, in Kirkland. The area is light up at night and shares the private road with a chicken filet restaurant. The staff is very friendly and the place very clean. There is a coffee maker, refer and coffee maker in the room. Each room has its own heater / ac which works great and the bed is very comfortable. The breakfast is very nice, waffles, scrambled eggs and sausage, cold and hot cereals. Juices, coffee, tea and hot chocolate. Biscuits and gravy and assorted breads and muffins and yogurts. It is very quiet at night. The only complaint I had was that the pillows were small squares, not a standard size pillow. It took two squares to equal the size of a standard pillow, which would move from under your head when you moved. Other than that, this is a great place to stay.

10

Patty

Nov 18, 2024

·

Stayed 1 night

Very convenient to healthcare, shopping and dining.

8

Amina

Oct 19, 2025

·

Stayed 2 nights

I love the location of this hotel. Easy to get around and good for shopping. Not fancy, but it works for what I need.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well liked for hot items and variety, though seating can be limited and items may run out close to closing.

Related guest reviews

6

Domonique

May 22, 2025

·

Stayed 3 nights

I've stayed here a few times, and the quality of your stay will depend on the kind of room you book. Some rooms are really well kept, while other are serviceable but could use some updates. Free breakfast options are good, I love the waffle maker. This motel is located right across the street from a big shopping center (Trader Joes, Whole Foods, Nordstrom Rack, etc.) and is within a comfortable walking distance. I think for a max of about 3 nights, the rates are excellent with all of the perks.

4

Hugo

Jun 16, 2024

·

Stayed 1 night

The breakfast is supposed to be 7:am to 9:30am. But 9:00am there is no more food!

6

Gary

May 4, 2025

·

Stayed 1 night

The room was clean. The TV didn’t work properly. Water pressure good, bed was comfortable. But parking was a nightmare. A large portion of the lot has been leased or sold to a fast food drive through next door; all that remained was very small spaces, many of which were on steep slopes. The smoking area is right outside the door next to handicap parking; it was filthy, with so much smoke and so many people in the way smoking we could not get to the door. Cigarette butts all over the ground and several still burning in the ashtray. The manager was rude at check-in. Obsequious when we checked out. Trash around the parking lot out of view of the street. Cigarette burn on the floor of our non smoking room and smoke in the hall from the smoking area being too close. Breakfast was ok except the small space doesn’t have enough seating by far. I don’t recommend.

10

Linda

Jun 2, 2025

·

Stayed 4 nights

Unit was extremely clean, breakfast had a great selection and staff were very helpful.

10

Donna

Jul 19, 2025

·

Stayed 4 nights

Breakfast was very good.

8

Kim

Jun 19, 2024

·

Stayed 2 nights

Breakfast was nice

8

Lorenda

Jul 9, 2024

·

Stayed 2 nights

The breakfast was quite tasty. And the pool felt great on a hot afternoon.

8

CHRISTINA

Aug 2, 2025

·

Stayed 1 night

Just a plain clean room with a sofa and chair. It’s a little tired. Great bed. Breakfast was hot and they weren’t stingy with the amount.

10

alan

Sep 21, 2024

·

Stayed 5 nights

The complimentary breakfast offered is well above average. Something for everyone. Nice ambience and, of coarse, an extroverted Canadian that welcomed people with a bright and erudite "good morning". Reasonably priced and clean. Would be nice to have a patio area outside to sit and relax. Alan G.

10

Brian

Nov 2, 2025

·

Stayed 2 nights

Standard breakfast foods but hot and regularly replenished. Room was very clean and the bed surprisingly comfortable. Despite a first floor room near the front desk, never had any noise issues. Would come back.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$70
February	$68
March	$76
April	$77
May	$86
June	$133
July	$133
August	$116
September	$97
October	$85
November	$78
December	$67

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $98	9 $88	10 $89	11 $108	12 $108
13 $93	14 $95	15 $92	16 $94	17 $94	18 $115	19 $113
20 $90	21 $97	22 $97	23 $97	24 $97	25 $110	26 $113
27 $90	28 $96	29 $92	30 $92

Su	Mo	Tu	We	Th	Fr	Sa
				1 $92	2 $93	3 $93
4 $79	5 $77	6 $92	7 $92	8 $83	9 $93	10 $91
11 $77	12 $78	13 $90	14 $90	15 $92	16 $90	17 $93
18 $78	19 $83	20 $87	21 $90	22 $86	23 $84	24 $86
25 $76	26 $72	27 $76	28 $90	29 $81	30 $84	31 $84

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About this property

Location

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What guests think

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