Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a fee of USD 20.00 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.

Where is the property located in relation to key landmarks?

Centrally located in Walla Walla, the hotel is within a 15-minute walk of Whitman College and Gesa Power House Theatre. It is 1.4 miles from Little Theater and 2.3 miles from Fort Walla Walla.

Does the property have a swimming pool?

Yes, there is an indoor pool available, with access from 8:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, although the specific age limit is not mentioned.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 10.00 per night, and advance request is required. Cribs are not mentioned.

Quality Inn & Suites Downtown Walla Walla Hotel

Average nightly price at Quality Inn & Suites Downtown Walla Walla by month, last 12 months (USD)
Month	Average price
January	$68
February	$74
March	$89
April	$112
May	$121
June	$113
July	$105
August	$105
September	$113
October	$118
November	$87
December	$75

What guests think

At Quality Inn & Suites Downtown Walla Walla, travellers praise the walkable location, but experiences are mixed: friendly staff and a hearty breakfast contrast with dated facilities, inconsistent cleanliness, frequent maintenance issues, and noticeable noise from upstairs.

The indoor pool and hot tub are often reported cold or out of order, and there's no elevator, which can be challenging with luggage or mobility issues. Rooms range from spacious suites to very small or basement units, with loud window A/C, dated fixtures, and small bathrooms common in feedback. Expect a basic stay where location is the main draw.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Indoor pool and hot tub receive frequent complaints for being cold, intermittently closed, or with nonworking jets, and the property shows its age. There is no elevator, but parking is convenient.

Related guest reviews

6

Robin

Sep 30, 2025

·

Stayed 2 nights

This is an okay hotel, easy walk to downtown. The breakfast is a little sad and there were a lot of flies in the dining area. The fitness room is tiny and I think someone stole the 10 lb weights. Would only stay there again if not many other options and I wasn’t going to spend much time in the room.

4

Sandra

Nov 6, 2024

·

Stayed 2 nights

Bathroom fan extremely loud. Heating unit extremely loud. Pool area was not warm and pool water was too cold to swim in. Hot tub is small and several of the jets are not working.

4

Jamie

Jan 4, 2026

·

Stayed 1 night

Service was poor with poor attitudes. Breakfast was mostly cold. Foods were bland. Room and hotel was all clean. Nice comfort and good vibes. Pool was not in working condition. Hot tub was nice. Paid extra for early check in and breakfast wasn’t good was upsetting. Unsure if I’d ever book there again.

8

Jeffrey

Jul 24, 2025

·

Stayed 4 nights

I was accommodated to a first floor room. Pool and hot tub open and clean

8

Jean

Sep 19, 2025

·

Stayed 4 nights

We enjoyed a king suite with a kitchen and table. We were having our house painted so we needed a place to stay to get away from the mess and fumes. We cooked dinner both nights in the hotel. We brought our own pots and pans as the ones available were very scratched. There was a dishwasher, but no soap, so we washed everything by hand. It was still nice to have the extra space while we were here. The jacuzzi was nice, the pool was a little cool but refreshing. The shower was nice, but the space was small and the door stuck. Still, I would stay here again, even with the outdated furnishings. I liked the air conditioner which stayed on all night instead of going off and on and I liked the large space.

10

John

Jul 11, 2025

·

Stayed 2 nights

The common area furnishings were a bit dated but immaculately clean and well kept. The staff was friendly and helpful. The pool was a bit smaller than it looks in the pictures but again very well kept and clean. Parking was free and close to the entrances. There was a good selection of breakfast and it was well stocked. The selection included a variety of items for a sit down breakfast as well as quite a few grab and go options. Which was nice as my wife and I ate breakfast but my daugther slept late and just grabbed a few items to go on the way out to race. Overall it was a good value for the price but most importantly it was clean and comfortable. Also FYI: It is very close to the Walla Walla Drag strip for those that are in town to race. Not close enough to hear the track from the hotel but close enough that it only takes about 5 minutes to get there.

10

Anthony

Feb 19, 2024

·

Stayed 1 night

It was a good familynplace but the pool was closed

6

Marla

Jun 10, 2025

·

Stayed 6 nights

No elevator. Maybe you should ask at check in if one has a problem with steps. 65yrs old steps got to be to much. The rug going up steps is FILTHY BROWN. Wash it. Front desk Rinie was awesome.

4

Denise

Jan 22, 2024

·

Stayed 2 nights

Disappointed that the pool and hot tub are being renovated- and not useable. Not available from December until March, approximately. These were listed on the hotel amenities. I would have selected a different hotel if I had been aware the pool and hot tub were not available. That’s part of what I was looking for when searching for a hotel.

10

Evelyne

Jun 13, 2024

·

Stayed 1 night

If you can’t do stairs don’t stay there. They have no elevator. Or make sure you are on the first floor. Otherwise nice place

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Cleanliness

Housekeeping quality varies widely, with repeated reports of dirty carpets, hair, odors, bugs, and poorly cleaned bathrooms, alongside many noting clean rooms and common areas.

Related guest reviews

4

Tanna

Nov 10, 2024

·

Stayed 1 night

Dirtiest hotel we have ever stayed in! We had two rooms across from each other and they were equally dirty and the sheets had not been changed. The rooms were in serious need of a vacuum and a mop. Our socks were full of dark black hair and dirt. The dust and hair were visible on both the carpet and the tile, as were the candy wrappers and other trash. I complained and had to ask for clean sheets and pillowcases so I could change the bedding because they smelled, had apparent stains and hairs. So gross. I also had to ask for a fresh shower curtain because you couldn’t be in the bathroom without gagging from the mildew smell. On top of that, there was a horrendous sewer-like smell in the end of the hall where we were located that seeped into our rooms. We didnt smell it anywhere else, but had to sleep with our windows open because we were so nauseated. If there had been any other hotel that had availability, we would have left. The night manager seemed extremely unbothered by our complaint and he himself was unkept and had an extremely dirty shirt on. The property itself has a lot of deferred maintenance. I will be asking for a refund.

2

Chris

Jun 3, 2025

·

Stayed 1 night

The breakfast area was nice, attendant did a good job. The room was very dirty and worn out. Totally worn out and dirty chair, stains on bedding, rug worn in some places with unraveling making it a tripping hazard, dirt in corners, the bathroom was not clean and had mold around the shower. Would not recommend.

2

David

Sep 19, 2025

·

Stayed 2 nights

This hotel was disgustingly dirty. The carpets looked like they had not been cleaned forever. In the hallways, and in the rooms, our bed was slanted down, just an overall bad experience. The staff was friendly enough though.

6

Brooklyn

Jun 22, 2025

·

Stayed 2 nights

When checked in the fridge in tne room still had food from the previous guests amd there was stuff in tne draweres they left behind as well. Makes ne wonder how thorogh they realky cleaned the room. Most likely wont be going back.

6

Kevin

Oct 17, 2024

·

Stayed 2 nights

Needs a renovation and my room wasn’t cleaned very well.

4

Bunny

Aug 7, 2025

·

Stayed 1 night

Check in staff was great. We had 3 rooms. Upon entering rooms we found food left if refrigerator in 2 rooms. Bobby pens on bathroom floor in one room. Long dark hair on and in shower. Clearly cleaning staff not doing their job.

2

Scotty

Dec 14, 2025

·

Stayed 1 night

The room was filthy, the hotel its self was dirty, breakfast was non existent they were out of everything. My daughter found a pill in our room thankfully before our toddler found it. I didn’t see housekeeping there 1 time.

10

Chip

Dec 19, 2023

·

Clean room including the bathroom with a firm bed and a full breakfast

6

natalie

Jun 1, 2025

·

Stayed 2 nights

You get what you pay for. The breakfast spread was good for both the days we stayed but cold. Good thing we have a microwave in our room. When I went to give my daughter a bath bugs would come out of the drain. It was gross. Then when I took a shower the shower head was not screwed in all the way so water was squirting out everywhere no matter how many times I screwed it back in. Front desk girls were not very friendly or helpful. Very poor customer service. Bed was hard so it wasn’t comfy and decorative comforter looked dirty.

2

Mallory

Mar 2, 2025

·

Stayed 1 night

The room was so incredibly dirty, tooth paste all over the mirror, globs of hair in the bathroom and closet. The chair was so stainned it was disgusting. Floors had small pieces of garbage and dirt everywhere. The bathroom had ripped toilet paper next to the toilet. My daughter opened the cabinet and there was a beetle running in there. It was the most disgusting room ever. It was supposed to be a celebration for my daughter. The pool and hot tub were closed which my daughter was so devastated about then she got so scared after the bug. She was worried they were more bugs in the sheets of the bed. I tried to get ice and there was froven bugs and dirt in the ice. Honestly the room could not have been worse. The manager was supposed to call me and never did. I took pictures of the room because I dont think a place like that should be open. Its unsafe and unsanitary. I had tried to get a refund and was refused. I honestly can believe how dirty it was.

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Rooms

Rooms are dated and vary in comfort; some offer spacious suites or kitchenettes, but many note musty or smoke smells, loud window A/C, small or awkward bathrooms, and noise from floors above.

Related guest reviews

6

Don

Jul 29, 2024

·

Stayed 2 nights

Older hotel. Room above was noisy from the people. Could hear the TV next door and upstairs. Tiny room. 125

6

Scott and Kristin

Oct 13, 2025

·

Stayed 1 night

Easy to get to. Nice staff. Good breakfast. We were in a floor room and it was very noisy above us. Creaking floors and not much insulation or sound dampening at all. It is an older hotel so the carpet is breaking down and the rooms could be updated.

6

Kevin

Jun 2, 2025

·

Stayed 3 nights

The air conditioning was very loud, the water in the tub was not draining, could see hair in the drain, tub was dirty.

6

Mariko

Sep 21, 2025

·

Stayed 2 nights

If you are paying off season or mid week rates this is a perfectly acceptable motel. It’s closer to downtown than some of the other hotels of similar price points in the area. It has a decent continental breakfast with some nice hot items. Beds are comfortable enough. But when you are paying weekend summer rates it feels a little less nice. It’s a bit grungy just more from age than lack of cleaning. Our shower didn’t seem to have very hot water and the door lock didn’t work well, it took 4-5 tries every time. The room smelled like it may have been a smoking room many years ago. But we’ll probably stay again if we have to go to Walla Walla on a wine weekend as it is one of the more affordable choices and we try not to spend too much time in the room anyway.

6

JAYSON

Jun 9, 2025

·

Stayed 1 night

Floors above were really noisy. Sounded like people were walking around all night. Didn’t sleep well.

6

Jake

Nov 11, 2025

·

Stayed 1 night

Shower only gets lukewarm; bizarrely uncomfortable beds.

6

Rebecca

Sep 9, 2023

·

Stayed 3 nights

This is an older hotel that could use some updates. We got a king suite with an in-room "hot tub". The bathroom was microscopic. It has a shower stall barely big enough for one adult but heaven forbid you drop anything. The "hot tub" is actually an older 2 person jet bathtub or jacuzzi. The room itself was huge.

6

Debra

Sep 29, 2025

·

Stayed 3 nights

Room is in need of a remodel. Missing tub plug and sink plug. Stained carpets. Beds were comfortable.

6

Toni E

Sep 23, 2025

·

Stayed 1 night

The staff are friendly and helpful. It’s just an old place that needs a lot of love and updated. Beds and pillows should be upgraded soon!! It is close to town and very convenient. It’s ok for a night or two but that’s it.

6

Hollie

Apr 19, 2025

·

Stayed 1 night

Convenient for access into downtown and parking. Close to great restaurants in town. Room was clean upon arrival, only complaint is the PILLOWS!! Not comfortable, small, hard and lumpy. Bring your own

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Service

Staff feedback is polarized, with many mentioning friendly, helpful teams, while others report rude or unresponsive management, strict deposit policies, and difficulty resolving room or billing issues; check-in can be inconsistent.

Related guest reviews

2

Monique

Apr 12, 2024

·

Stayed 3 nights

Manager was very rude got cops called on me and my minor son whom he said I was harboring a fugitive all over saying my dog was not a service dogs call me all types of names was being very hostile to the point my Uber driver had to stay with me

6

Dale

Oct 9, 2025

·

Stayed 2 nights

The person who checked us in was terrible. He should be fired. The person at checkout was nice. A/C had no turn off button we could see so had to unplug it. Not enough coffee for two mornings.

10

Maranatha

Oct 14, 2025

·

Stayed 2 nights

The staff were friendly and helpful. The breakfast was very good. We've stayed at a few Quality Inns this year and the gravy for the biscuits was the best so far, and having bacon one of the mornings was a wonderful change to the sausage, which was still good.

2

Cheryl

Nov 28, 2025

·

Stayed 1 night

Feeling neglected. No customer service

10

Myrna

Jul 19, 2025

·

Stayed 1 night

The location and friendly staff

10

Timothy

Mar 17, 2025

·

Stayed 2 nights

Every single person working there excelled at making guests feel welcome.

2

Heather

Mar 1, 2025

·

Stayed 1 night

I booked a pet friendly room with expidia during a lovely road trip I took. The hotel put me on the ground level in a bottom floor room it was damp dark old and outdated. Its frustetating to be placed in a crummy room when you have a pet. Then after my stay, i notoced a 250 extra charge on my credit card. When i called to ask what it was for, the GENERAL MANAGER took my call and immediately started yelling at me thar i had an undeclared pet. The night staff who checked me in put me in a pet friendly room and i ALSO booked one on Expedia. I explained i never hid my pet and chose this location solely for the pet friendly booking. The GM continued yelling and i asked him why he was yelling at me. He told me he didnt care about being rude to me and his is to maintain policies only. I attempted to explain my booking and the night staff checking me in. The GM continued yelling and began calling me names in a hostile tone to the point i began crying. He then hung up on me.

10

Phillip

Mar 6, 2025

·

Stayed 1 night

Traveling for work. Very convenient. Great staff

10

jon

Apr 12, 2025

·

Stayed 3 nights

Morning manager was amazing, she was very helpful and kind.

2

Roberta

Aug 24, 2025

·

Stayed 1 night

The person working the desk was rude very inconsiderate to our situation and refused to accommodate our needs. We ended at the capri hotel and we're very happy with that place

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Location

Consistently praised as walkable to downtown, restaurants, and Whitman College, with easy highway access; a few mention nearby industrial or road noise, but most find it convenient.

Related guest reviews

6

Robin

Sep 30, 2025

·

Stayed 2 nights

This is an okay hotel, easy walk to downtown. The breakfast is a little sad and there were a lot of flies in the dining area. The fitness room is tiny and I think someone stole the 10 lb weights. Would only stay there again if not many other options and I wasn’t going to spend much time in the room.

8

Richard

Sep 27, 2025

·

Stayed 2 nights

Great location and proximity to downtown wine tasting businesses and restaurants.

10

Lynnette

Sep 8, 2025

·

Stayed 2 nights

This is our third year coming to Walla Walla for the wineries, food and entertainment. The hotel is older and it did have a bit of a musky smell in our room, but I assume that’s normal considering the age of the hotel. Other than that, the staff were great front desk was amazing when we arrived and when we left. Breakfast was also good. The major thing that we loved was how close downtown was to us. We did not have to move our car we left it at Hotel parking lot for the entire trip. We had a fabulous time.

10

russell

Sep 25, 2025

·

Stayed 1 night

Close to downtown

8

Richard/Doreen

Feb 18, 2025

·

Stayed 1 night

Good location in Walla Walla Convenient to downtown, easy access to highway 12. Many good options for breakfast.

10

Dina

Aug 12, 2025

·

Stayed 3 nights

Very clean and great location

10

Jeffrey

Jun 21, 2024

·

Stayed 2 nights

Very nice property, conveniently located a short walk from everything downtown Walla Walla has to offer.

8

Dean

Sep 5, 2024

·

Stayed 1 night

Well placed property in easy walking distance of downtown Walla Walla. A great variety of shops, restaurants and pubs, and wine tasting rooms nearby. The free breakfast was very well stocked with good variety. The building could use some updates, but that's also reflected in the price.

8

Jennifer

Sep 16, 2024

·

Stayed 2 nights

Comfortable hotel near Whitman, walkable in Walla Walla. Nothing fancy, simple and clean. Friendly staff. When price is fair, this is a great location - when demand drives price above $250, that's a no for us and we stay elsewhere.

10

MICHELLE

Sep 30, 2023

·

Stayed 2 nights

Wonderful location and walking distance to restaurants (& downtown is a few short blocks). This hotel is older but clean and the king size bed was SUPER comfortable. This was our 2nd time staying here & we'll be back for more walla walla wine tasting adventures. Staff was friendly. Cheers!

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Dining

Breakfast is frequently described as good with plenty of options, though some guests found items cold or the dining area lacking at times.

Related guest reviews

6

Robin

Sep 30, 2025

·

Stayed 2 nights

This is an okay hotel, easy walk to downtown. The breakfast is a little sad and there were a lot of flies in the dining area. The fitness room is tiny and I think someone stole the 10 lb weights. Would only stay there again if not many other options and I wasn’t going to spend much time in the room.

6

Scott and Kristin

Oct 13, 2025

·

Stayed 1 night

Easy to get to. Nice staff. Good breakfast. We were in a floor room and it was very noisy above us. Creaking floors and not much insulation or sound dampening at all. It is an older hotel so the carpet is breaking down and the rooms could be updated.

10

Maranatha

Oct 14, 2025

·

Stayed 2 nights

The staff were friendly and helpful. The breakfast was very good. We've stayed at a few Quality Inns this year and the gravy for the biscuits was the best so far, and having bacon one of the mornings was a wonderful change to the sausage, which was still good.

10

Pamela

Oct 10, 2025

·

Stayed 1 night

Room was clean and comfortable. Staff were nice and welcoming. Breakfast was good.

8

Kimberly

Oct 7, 2025

·

Stayed 4 nights

Quiet stay and very convenient. Nice to have breakfast each morning with great options. Our door key had to be re set each night which was a bit annoying at the end of the long day, but staff were friendly about it. Upon check out when asked how my stay was, I said all of the above and was told I must've put my room card next to other cards or magnet. I did not. So hopefully they can fix this situaton for others!

10

John

Jul 11, 2025

·

Stayed 2 nights

The common area furnishings were a bit dated but immaculately clean and well kept. The staff was friendly and helpful. The pool was a bit smaller than it looks in the pictures but again very well kept and clean. Parking was free and close to the entrances. There was a good selection of breakfast and it was well stocked. The selection included a variety of items for a sit down breakfast as well as quite a few grab and go options. Which was nice as my wife and I ate breakfast but my daugther slept late and just grabbed a few items to go on the way out to race. Overall it was a good value for the price but most importantly it was clean and comfortable. Also FYI: It is very close to the Walla Walla Drag strip for those that are in town to race. Not close enough to hear the track from the hotel but close enough that it only takes about 5 minutes to get there.

6

Esther

Mar 28, 2025

·

Stayed 5 nights

The breakfast was continental and it was not crowded when we utilized the dining area. All was tidy and clean.

6

natalie

Jun 1, 2025

·

Stayed 2 nights

You get what you pay for. The breakfast spread was good for both the days we stayed but cold. Good thing we have a microwave in our room. When I went to give my daughter a bath bugs would come out of the drain. It was gross. Then when I took a shower the shower head was not screwed in all the way so water was squirting out everywhere no matter how many times I screwed it back in. Front desk girls were not very friendly or helpful. Very poor customer service. Bed was hard so it wasn’t comfy and decorative comforter looked dirty.

8

Kristen

Jul 15, 2025

·

Stayed 2 nights

Basic hotel stay, within walking distance of the small town. Good breakfast available each morning.

10

Juli

Aug 31, 2025

·

Stayed 1 night

I have stayed in a lot of hotels and motels in Walla Walla over the years, and this one is convenient, clean, well run, friendly and has a great breakfast buffet!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $88	2 $88	3 $86	4 $86	5 $84	6 $158	7 $159
8 $84	9 $84	10 $84	11 $84	12 $84	13 $91	14 $99
15 $84	16 $84	17 $84	18 $84	19 $84	20 $91	21 $91
22 $84	23 $84	24 $84	25 $88	26 $91	27 $91	28 $91
29 $99	30 $95

Quality Inn & Suites Downtown Walla Walla

Prices for Quality Inn & Suites Downtown Walla Walla

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible

Suite, 1 King Bed with Sofa Bed (Efficiency)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Standard Room, 1 Queen Bed

Guest reviews of Quality Inn & Suites Downtown Walla Walla

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn & Suites Downtown Walla Walla

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $174	31 $162