Clarion Pointe Beckley

This hotel was overpriced. The microwave had not been cleaned and smelled horribly. The shower curtain was molded, and needed bleaching or replaced. The breakfast bar was mostly sweets.

Smells like cigarettes in the halls/lobby. Rooms were ok

Old style hotel that needs major updates, still had a good night sleep, I ended up here because all other hotels of my choice where booked

There were maintenance issues with the room, electrical outlet not working, bed frame had metal sticking out i I kept catching my leg on. Hair in bathroom on floor. The pool is in back corner of parking lot next to a dumpster. The breakfast was sad. Everyone who walked in after us commented on it. Some things had definitely been updated and looked nice though.

When we arrived there was a faint odor of marijuana in the lobby. I had reserved a room with a king size bed and was given a room with 2 double beds. I was too tired to quibble. The positive was there was a refrigerator in the room and the elevator worked fine. There was a security light right above our window and the curtains did not close. At 12:30 am someone tried getting into our room. The employee at the desk had given them a key to our room. A few minutes after the other customer left, the employee called our room to check on who might be there. She said the previous employee gave us the key to the room but did not check us in. I don't know how that works. In the morning I found change and a candy wrapper on the floor next to my bed that were not left by me. Obviously the floor had not been vacuumed. We went down for "continental breakfast" which was waffles or cereal. We went back to our room to gather our belongings and couldn't get in the room because the door "key" had been programmed to the "other customer". I had to go down to the desk and get our keys reset. None of the ice makers were operational. They had a sign in the elevator that said they hoped we had a memorable stay. It was definitely memorable, but not in a good way. Clarion will never be our choice again. Note: The employee working the desk in the morning apologized sincerely.