Hotel Okura Niigata

Name: Hotel Okura Niigata
Address: Chuo-ku Kawabata-cho 6-53, Chuo Ward, Niigata, Japan, Niigata, Niigata Prefecture, Japan
Rating: 8.23

"Conveniently located"

"Superb restaurant"

"Spacious rooms"

Amenities

Parking
Restaurant
Non-Smoking Rooms
Dry Cleaning
Housekeeping
Banquet Facilities

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Property description

Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a hair salon, wedding services, and a banquet hall.

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Guest reviews

8.2

Very good

Based on 4,078 verified reviews

Who stays here?

Business

48%

Couple

Family

21%

Group

Solo

14%

What guests think

AI-generated summary based on recent guest reviews

At Hotel Okura Niigata, travelers consistently praise warm, professional service and a scenic riverside setting with Bandai Bridge views, while noting an older property where rooms feel dated, Wi‑Fi can be weak, and in-room climate control is limited.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Sonny Yat Long

3 weeks ago

Stayed 1 night

it was very nice. The staff are nice.

Mei Tuen

Apr 6, 2026

Stayed 3 nights

Great customer services; paid good attention to customer needs. However the property a bit dated and not much facilities for tourists to enjoy like fitness center and executive lounge.

Chih-Hung

Jan 26, 2026

Stayed 1 night

Although it's a little far from the station, it was great overall. The room was a bit small, but the staff were very friendly and welcoming. It was a wonderful stay.

Joe

Jan 19, 2026

Stayed 3 nights

Excellent hotel great location great amenities would recommend 100%

Masaru

Dec 30, 2025

Stayed 1 night

Beautiful, nice and clean hotel with great service.

Chuo-ku Kawabata-cho 6-53, Chuo Ward, Niigata, Japan

Location

With a stay at Hotel Okura Niigata, you'll be centrally located in Niigata, steps from Bandai Bridge and within a 10-minute walk of Honcho Chuo Ichiba. This hotel is 0.8 mi (1.2 km) from Niigata Prefecture Memorial Hall and 0.8 mi (1.3 km) from Niigata City History Museum.

Honcho Chuo Ichiba(0.3 miles)

Aizu Yaichi Memorial Museum(0.4 miles)

Bandai Pavilion(0.6 miles)

Nishibori Rosa(0.6 miles)

Niigata Prefecture Memorial Hall(0.8 miles)

Niigata City History Museum(0.9 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of JPY 1320 per night. Parking is limited, and height restrictions apply.

A buffet breakfast is available daily from 6:30 AM to 10:00 AM for a fee of approximately JPY 3300 for adults and JPY 1800 for children.

Check-in time is from 14:00, and check-out time is until 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The hotel offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. There are also elevators available for ease of access.

The hotel is centrally located in Niigata, just steps from Bandai Bridge and within a 10-minute walk of Honcho Chuo Ichiba. It is approximately 0.8 miles from Niigata Prefecture Memorial Hall and Niigata City History Museum.

Children are welcome at the hotel, and kids can stay for free up to a certain age, though the specific age limit is not mentioned.

Cribs are available for a fee of JPY 1210 per night, and rollaway beds can be provided for a fee of JPY 3630 per night. Advance request or confirmation may be required.

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